The appreciation Valentine's event was so special. I really appreciate the maintenance team, the…read morebearcat driver and whoever's else helps every winter in clearing the snow and ice. The whole lakeside team, leasing office and the maintenance team are A plus that's why I keep renewing my lease since 2016! I've always lived in apartments since I was 17 years old and this is the best yet!!

Lived here for two years and the first couple months were fantastic. The amenities are decent and…read morethe outdoor grounds are beautiful however that's where the pros of this place end. Maintenance issues: since moving in our washer had flooded the entire bathroom 4 of 5 times and stopped working mid cycle so many times they had to give us a new one after about a year and a half of being there. The new dryer they gave us began smoking and almost caught fire on one occasion. Our roof in the bathroom leaked during a rainstorm which they told me was due to the vents on the outside not being properly maintained. We had a huge hole in our ceiling due to our upstairs neighbors which they couldn't fix for days due to the upstairs neighbors having an extra lock and refusing to open the door. We had so much water damage that caused mold all over the apartment because they just patched it up without actually fixing the moisture. UNSAFE- there was all types of sketchy people hanging around, people got their cars broken into, packages stolen, drug deals happening out in the open. I had to call the police several times on my neighbors for getting into domestic fights at all hours of the morning with a female screaming for help. After i brought this along with the other excessive noise concerns management did absolutely nothing. The "courtesy" officer is a joke and does not enforce noise at all. There was multiple times when many police were called to the complex one time an officer told me there was someone with a rifle threatening someone in their apartment For the price they're asking the apartments are ridiculously old and run down. There are MUCH better apartments for less money within ten minutes of here . Don't waste your money here

Sometimes I feel like this place operates more like a college dorm for 22-year-olds than a…read moresupposedly upscale apartment complex. My car was recently vandalized in the parking garage, TWICE in one week. The garage door was wide open, allowing essentially anyone to walk in, and there was no usable surveillance footage of what happened because there are hardly any cameras. The cameras they do have are these sad little webcam-looking things stuck in one corner of each parking level that barely cover anything. They pride themselves on being a "smoke-free community," but in my experience, complaints were not taken seriously. It wasn't until I recorded a neighbor physically threatening me that meaningful action was taken. The priorities here are honestly bizarre. Apparently there's room in the budget for taco trucks and a dog spa--because, naturally, what an apartment complex really needs is a luxury wellness facility for dogs--but basic security and adequate surveillance? Not so much.

I was very critical of the previous staff. However, the new team has made great strides in turning…read morethis beautiful complex around. The Apartment Manager Taylor and her team are a breath of fresh air.

I have lived here for about 2 1/2- 3 years and I have really enjoyed it! Maintenance responds…read morequickly to any requests submitted, the neighborhood is nice, quiet, and clean. There is a great walking trail right behind the complex that I have made great use of. The units are very spacious. The leasing office staff are very nice and helpful- specifically Erika who has handled both of my leases and all of my questions over the years. She is awesome! Although I am moving out, I would definitely recommend this place to anyone who asks.

Erica is so sweet and always is easy to talk to and tries to work with you for the best deals!read more

The maintenance staff is superb!! Dom Dove usually services my unit if I need any work done. I put…read morein my request at night and within a hour of opening the next morning..I receive a email saying my request is completed. They are extremely clean and leave my place in same condition. I have lived here 3 years and the staff is very pleasant and professional. Dom Dove stands out because he not only repairs he explains everything in detail.and does a awesome job. Thank you Dom for making my experience at The Preserves awesome!! I appreciate your hard work!! Five stars

Ever since I reached out for more information on this complex and Christiny called me back...just…read morewow she is an angel sent from heaven. She made my last min move and all the questions I had seem so easy and fast to accomplish. She was my personal shopper honestly. Christiny was able to make an appointment to tour the actual apartment I was going to get within a week. All the paper work was organized and sent right away. She took all the stress out of it for me and really made me feel like I was speaking and venting with a friend. This community is so warm and family oriented, I never want to leave. Both my child and dog love it here.

As part of the moveout process, I received a checklist of all of the things you get charged for…read more.. I'm attaching that picture so you will be warned. I have lived in a lot of rentals over the years. This is the absolute worst one for finding every way possible to take as much money as possible from you. When I was looking at apartments and first moved in, even while I continued to live there, I got pleasant customer service. As soon as that notice is given to move out? Miserable move out experience. MISERABLE!

I miss my home. I left only because of growing children and needed more space. Otherwise, I'd still…read morebe living there. STAFF: A professional, friendly, fare, commutative team that I considered to be more like family. Always approachable, willing to listen and dedicated to making tenants, safe, comfortable, and happy, Legend Management Group's all star cast at The Elms at Centreville gets a standing ovation! RESIDENTS: Quiet, private, yet neighborly and happy to help if in need. FUN: Hurray to the staff for making holidays fun! Valentine Cards, Tricks-or-Treats, and more, delivered to each door. Special Events catered and open to the tenants. RENTAL SPACE: Clean, welcoming, with a smart floor plan, and well maintained plumbing, HOME: For me, there was nothing "apartment" about it. Letter H was my happy place, It was my home. H for HOPE, HAPPY, HOME. None of the good things mentioned wouldn't be possible without the staff. : for the experience. : to the staff. from me.

We lived at the Meadows since 2010 until 2026. We had no problems. The managment are doing great…read morejob maintaining the outdoor areas and, and buildings outside maintenance. Through the years, they maintained the landscaping in descent shape and stay on top of garbage collection. MQ

Worst place to live. trash everywhere. Security. Drive around only looking to tow people cars for…read moreextra money in there hand. They just ride around in a golf cart. They are so unhelpful in the neighborhood actually have no idea why they are here. All they do is sit in the pool house and drive around every 3 hours.

One Year Living at Benttree - Review…read more We've been living at Benttree for about a year since we just moved here. The apartment is alright for the price we chose to stay. Location: The location is convenient for walking and driving. CVS, groceries, restaurants, and even Costco aren't too far. This can be both a pro and a con when it comes to saving money. Management Office: Shekerra was our leasing agent and gave us the tour. Since it was her first tour and she had just started working here, she was new, but she was nice and made an effort to answer all our questions. Adrea, the manager, has been nice every time I ran into her. Kayla was also helpful and answered my questions politely. Maintenance Team: Gristian has been the best maintenance experience I've had so far. Collin is very respectful and professional. He always calls before entering, even when entry is allowed through the resident portal. I haven't interacted much with other maintenance staff, but one individual (who has two dogs) could benefit from more customer service training. It would help him better understand how to interact with residents carefully, especially while living on-site. Common Areas: Not too bad overall, but a few things could be updated or fixed: Some stairs are unsafe to walk on, especially when wet or snowy, due to broken concrete pieces. Hallway ceiling paint has been peeling and hanging for over a year without touch-ups or repainting. Playgrounds need more mulch to improve safety for children. Pest Control: There is a pest control fee, but preventive inspections in the apartment or outside seem limited. I've seen Collin checking outdoor areas. Rats do appear occasionally, and I once saw a raccoon near the dumpster, which is understandable. Lots of mosquitoes, especially during summer around the playground. Office Staff: Staff could be a little friendlier, but everyone has their own approach--just my opinion. Trash: Pros: Multiple trash stations, trash picked up on schedule. Cons: Some stations have narrow driveways, and trash trucks can block the entire way while collecting trash, creating a minor hassle for cars leaving the property. I experienced this a few times early in the morning--having to drive another circle to exit isn't a big problem, but it's annoying without coffee. Some trash and cleanliness issues are due to residents, not management. Some people are inconsiderate, throwing trash outside or not picking up after their pets, even though poop bags are provided. This affects the grass and overall appearance, but it happens at many places. Package Room: The community uses LuxerOne lockers, which is nice. Like many properties, Amazon delivery can be an issue because some drivers don't use the lockers properly. This isn't the leasing office's fault, but they sometimes get blamed for it.

My children were just playing around two ladies came up to them yelling at them for no reason cuz…read morethey drop something that is so unacceptable my children were crying and they felt threatened they called my children the answer and they called them everything in the book I asked him why would they do this they had no explanation called the cops on me and had this whole drama thing it is horrible to live here I would never recommend for people with children

The staff at TGM Ridge has been very helpful. They walked me through the application process and…read moresetting up utilities and payments. I needed less than a year lease and they were able to accommodate me. The apartment is lovely, grounds are well cared for, and I love the gym near me. The area near me has plenty of parking. I had one tiny problem with a shelf as we moved in, and maintenance was there the same day to fix it.

Worst management EVER! Manager there, Interrogated my mother when all she was doing was passing…read moreutilities to her name in the parking. I immediately went personally and cancelled the lease agreement, we don't need to have that headache. Soon as I got there she had nothing to say anymore, she went to hide in the office. We felt harassed and discriminated. She said to go back where you came from and you cant be here, when she was parked in the "future resident" parking.

Toured these apartments and they seemed nice. The leasing agent was fairly friendly and helpful…read moredespite negative reviews regarding the leasing office. The application fee was the highest I've seen in the area ($80 per adult) which seemed a little crazy. Ended up going with a different place, but the apartment we toured was very nice and spacious for the price.

Zero customer services, did visit two time in person no body was in office and call more than ten…read moretimes in different days and time no body returned the call. T