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    The Reserve at Regency Park

    4.2 (14 reviews)
    Closed 10:00 am - 5:00 pm

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    1 year ago

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    1 year ago

    Erica is so sweet and always is easy to talk to and tries to work with you for the best deals!

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    Review Highlights - The Reserve at Regency Park

    The leasing office staff are very nice and helpful- specifically Erika who has handled both of my leases and all of my questions over the years.

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    Lakeside Apartments

    Lakeside Apartments

    (75 reviews)

    The appreciation Valentine's event was so special. I really appreciate the maintenance team, the…read morebearcat driver and whoever's else helps every winter in clearing the snow and ice. The whole lakeside team, leasing office and the maintenance team are A plus that's why I keep renewing my lease since 2016! I've always lived in apartments since I was 17 years old and this is the best yet!!

    Lived here for two years and the first couple months were fantastic. The amenities are decent and…read morethe outdoor grounds are beautiful however that's where the pros of this place end. Maintenance issues: since moving in our washer had flooded the entire bathroom 4 of 5 times and stopped working mid cycle so many times they had to give us a new one after about a year and a half of being there. The new dryer they gave us began smoking and almost caught fire on one occasion. Our roof in the bathroom leaked during a rainstorm which they told me was due to the vents on the outside not being properly maintained. We had a huge hole in our ceiling due to our upstairs neighbors which they couldn't fix for days due to the upstairs neighbors having an extra lock and refusing to open the door. We had so much water damage that caused mold all over the apartment because they just patched it up without actually fixing the moisture. UNSAFE- there was all types of sketchy people hanging around, people got their cars broken into, packages stolen, drug deals happening out in the open. I had to call the police several times on my neighbors for getting into domestic fights at all hours of the morning with a female screaming for help. After i brought this along with the other excessive noise concerns management did absolutely nothing. The "courtesy" officer is a joke and does not enforce noise at all. There was multiple times when many police were called to the complex one time an officer told me there was someone with a rifle threatening someone in their apartment For the price they're asking the apartments are ridiculously old and run down. There are MUCH better apartments for less money within ten minutes of here . Don't waste your money here

    The Elms at Centreville

    The Elms at Centreville

    (13 reviews)

    As part of the moveout process, I received a checklist of all of the things you get charged for…read more.. I'm attaching that picture so you will be warned. I have lived in a lot of rentals over the years. This is the absolute worst one for finding every way possible to take as much money as possible from you. When I was looking at apartments and first moved in, even while I continued to live there, I got pleasant customer service. As soon as that notice is given to move out? Miserable move out experience. MISERABLE!

    I miss my home. I left only because of growing children and needed more space. Otherwise, I'd still…read morebe living there. STAFF: A professional, friendly, fare, commutative team that I considered to be more like family. Always approachable, willing to listen and dedicated to making tenants, safe, comfortable, and happy, Legend Management Group's all star cast at The Elms at Centreville gets a standing ovation! RESIDENTS: Quiet, private, yet neighborly and happy to help if in need. FUN: Hurray to the staff for making holidays fun! Valentine Cards, Tricks-or-Treats, and more, delivered to each door. Special Events catered and open to the tenants. RENTAL SPACE: Clean, welcoming, with a smart floor plan, and well maintained plumbing, HOME: For me, there was nothing "apartment" about it. Letter H was my happy place, It was my home. H for HOPE, HAPPY, HOME. None of the good things mentioned wouldn't be possible without the staff. : for the experience. : to the staff. from me.

    Bent Tree Apartments - Grown your own vegetables in our on-site garden plots

    Bent Tree Apartments

    (58 reviews)

    One Year Living at Benttree - Review…read more We've been living at Benttree for about a year since we just moved here. The apartment is alright for the price we chose to stay. Location: The location is convenient for walking and driving. CVS, groceries, restaurants, and even Costco aren't too far. This can be both a pro and a con when it comes to saving money. Management Office: Shekerra was our leasing agent and gave us the tour. Since it was her first tour and she had just started working here, she was new, but she was nice and made an effort to answer all our questions. Adrea, the manager, has been nice every time I ran into her. Kayla was also helpful and answered my questions politely. Maintenance Team: Gristian has been the best maintenance experience I've had so far. Collin is very respectful and professional. He always calls before entering, even when entry is allowed through the resident portal. I haven't interacted much with other maintenance staff, but one individual (who has two dogs) could benefit from more customer service training. It would help him better understand how to interact with residents carefully, especially while living on-site. Common Areas: Not too bad overall, but a few things could be updated or fixed: Some stairs are unsafe to walk on, especially when wet or snowy, due to broken concrete pieces. Hallway ceiling paint has been peeling and hanging for over a year without touch-ups or repainting. Playgrounds need more mulch to improve safety for children. Pest Control: There is a pest control fee, but preventive inspections in the apartment or outside seem limited. I've seen Collin checking outdoor areas. Rats do appear occasionally, and I once saw a raccoon near the dumpster, which is understandable. Lots of mosquitoes, especially during summer around the playground. Office Staff: Staff could be a little friendlier, but everyone has their own approach--just my opinion. Trash: Pros: Multiple trash stations, trash picked up on schedule. Cons: Some stations have narrow driveways, and trash trucks can block the entire way while collecting trash, creating a minor hassle for cars leaving the property. I experienced this a few times early in the morning--having to drive another circle to exit isn't a big problem, but it's annoying without coffee. Some trash and cleanliness issues are due to residents, not management. Some people are inconsiderate, throwing trash outside or not picking up after their pets, even though poop bags are provided. This affects the grass and overall appearance, but it happens at many places. Package Room: The community uses LuxerOne lockers, which is nice. Like many properties, Amazon delivery can be an issue because some drivers don't use the lockers properly. This isn't the leasing office's fault, but they sometimes get blamed for it.

    Terrible experience, they charge fee on DEBIT CARD, plus charges that do not make sense but anyway…read moreas someone said you will stuck with all kind of unjustified and unexplained fees.

    The Reserve at Regency Park - apartments - Updated June 2026

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