Overall, Eaves at Fair Lakes is a pretty good place to live. First, I'll list the pros, then a list…read moreof things that quite good enough to be pros - but not so bad I would put them on the cons list, then the cons. PROS: 1. The area in which these apartments are located is gorgeous. Fair Lakes is a heavily wooded area, well-manicured, and clean. 2. Convenience. Just about every kind of retail store, restaurant, dry cleaners, and fast are close enough to walk to, but not visible from the apartment complex. This is one of the primary considerations for deciding to live at Eaves, Fair Lakes. 3. The grounds of the property are always kept in excellent shape. This is an Avalon property, and they care enough to spend a lot of money on landscaping - plenty of flowers and loads of trees and shrubbery. The landscaping staff is excellent. The grass is always mowed, they pick up the leaves in autumn, and in season, keep the place colorful with flowers. 4. Amenities. Volleyball court, tennis courts, a playground, a car wash area, a swimming pool, and a small workout room complete with a weight machine, ellipticals, stationary bikes, and treadmills. 5. Eaves/Avalon is dog-friendly. Yes, you pay a pet fee, but you get, doggie bag stations all over the place, and fields for your dog to run and play in. 4. Parking. Eaves offers carports (protects from blazing sun and snow - for a reasonable fee), but there is plenty of parking on the grounds. No matter how late you get home, you'll never have to walk far enough to your front door to be inconvenienced. 5. The best maintenance staff I've ever seen anywhere. They are fast, responsive, very good at what they do, and - they make you feel like you matter and very well taken care of. They are friendly and considerate. But most of all, they keep their word. If they commit to doing work in your apartment, they do the job well and within expected time frames. Pedro and Larry are a pleasure to deal with, and their can-do customer service is one of the big plusses to living here at Eaves. NEITHER BAD NOR GOOD (BUT STUFF YOU MAY WANT TO CONSIDER BEFORE YOU DECIDE TO LIVE HERE). These are fairly old apartments. For the past few months, construction folks have been repairing just about every building the complex. On the good side, you know they care enough to keep the structures in good repair. On the downside, noise (if they are working on your building, you can almost forget about teleworking), and the construction guys seem to take forever to get the job done. It is almost like they've become a permanent fixture here. This Christmas, my back door was taped off like it was a crime scene. Enough said about that. Amazon Drop Off Boxes. These are great when the delivery guys are competent. Too often, they are not. I have had more packages show up late, delivered to the wrong address, or not show up at all, only since moving here. If you don't get a lot of packages, don't worry about it. Overall, Eaves at Fair Lakes is a pretty good place to live. First, I'll list the pros, then a list of things that quite good enough to be pros - but not so bad I would put them on the cons list, then the cons. PROS: 1. The area in which these apartments are located is gorgeous. Fair Lakes is a heavily wooded area, well-manicured, and clean. 2. Convenience. Just about every kind of retail store, restaurant, dry cleaners, and fast joints are close enough to walk to, but not visible from the apartment complex. This is one of the main considerations for deciding to live at Eaves, Fair Lakes. 3. The grounds of the property are always kept in excellent shape. This is an Avalon property, and they care enough to spend a lot of money on landscaping - plenty of flowers and loads of trees and shrubbery. The landscaping staff is excellent. The grass is always mowed, they pick up the leaves in autumn, and during season, keep the place colorful with flowers. Amenities. Volleyball court, tennis courts, a playground, a car wash area, a swimming pool, and a small workout room complete with a weight machine, ellipticals, stationary bikes, and treadmills. 4. Eaves/Avalon is dog-friendly. Yes, you a pet fee, but you get, doggie bag stations all over the place, and fields for your dog to run and play in. 4. Parking. Eaves offers carports (protects from blazing sun and snow - for a reasonable fee), but there is plenty of parking on the grounds. No matter how late you get home, you'll never have to walk far enough to your front door to be inconvenienced. 5. The best maintenance staff I've ever seen anywhere. They are fast, responsive, very good at what they do, and - they make you feel like you matter and very well taken care of. They are friendly and considerate. But most of all, they keep their word. If they commit to doing work in your apartment, they do the job well and within expected time frames. Pedro and Larry are a pleasure to deal with, and their can-do customer service is one of the big plusses too.

My husband and I came here to look for a place to live. We were warmly greeted by Allison. She…read moregave us a tour of the place and potential apartment.. and we loved the place. After reading lots of other Yelp reviews, we knew this would be the place to be. Location - Nestled inside a nice neighborhood-like community, no apartment feel. You have your Fair Lakes shopping right by you (Wal-Mart, Target, World Market, BJ's, Whole Foods.. etc..) and also restaurants (Guapos, Chipotle, Italian restaurant, Noodles and Co, Blue Iguana for brunch, 31 Baskin Robbins.. etc..). Apartment features - I liked how they have a playground for the kiddos, basket ball court, tennis court, car vacuum for community use, community center can be rented for $250 - grilling is included, workout facility looks clean.. Prices - For now, its reasonable! Cons - Only thing is they will not hold the place for future move-ins if you want to put a deposit down, no elevators, and not a gated community. All in all, despite the cons, I like it looks secluded, and its a good neighborhood like feel to the place.

The appreciation Valentine's event was so special. I really appreciate the maintenance team, the…read morebearcat driver and whoever's else helps every winter in clearing the snow and ice. The whole lakeside team, leasing office and the maintenance team are A plus that's why I keep renewing my lease since 2016! I've always lived in apartments since I was 17 years old and this is the best yet!!

Lived here for two years and the first couple months were fantastic. The amenities are decent and…read morethe outdoor grounds are beautiful however that's where the pros of this place end. Maintenance issues: since moving in our washer had flooded the entire bathroom 4 of 5 times and stopped working mid cycle so many times they had to give us a new one after about a year and a half of being there. The new dryer they gave us began smoking and almost caught fire on one occasion. Our roof in the bathroom leaked during a rainstorm which they told me was due to the vents on the outside not being properly maintained. We had a huge hole in our ceiling due to our upstairs neighbors which they couldn't fix for days due to the upstairs neighbors having an extra lock and refusing to open the door. We had so much water damage that caused mold all over the apartment because they just patched it up without actually fixing the moisture. UNSAFE- there was all types of sketchy people hanging around, people got their cars broken into, packages stolen, drug deals happening out in the open. I had to call the police several times on my neighbors for getting into domestic fights at all hours of the morning with a female screaming for help. After i brought this along with the other excessive noise concerns management did absolutely nothing. The "courtesy" officer is a joke and does not enforce noise at all. There was multiple times when many police were called to the complex one time an officer told me there was someone with a rifle threatening someone in their apartment For the price they're asking the apartments are ridiculously old and run down. There are MUCH better apartments for less money within ten minutes of here . Don't waste your money here

Camden Dulles Station and their leasing staff were a saving Grace when I moved across the country…read morewithout the ability to tour any properties. During my search process, Monie helped Camden stand out from the rest by making sure I knew exactly what to expect through the leasing and move in process. The office even pushed for my apartment to be ready a couple days earlier to accommodate my move in window. When I arrived in Herndon, my apartment was even more beautiful than it was online. I have an amazing courtyard view and high vaulted ceilings. No carpets on the first floor is such a big score for someone with two dogs. Packages being delivered directly to my door and valet trash are services I never want to live without now. Having a full size washer and drier is this renters dream come true after living in LA County. The hallways are generally clean and I have never seen a bug in or around my apartment. I rarely ever hear my neighbors, and from my perspective smokers are generally respectful of the smell. Maintenance responds incredibly quickly to any issue I've had and property management followed up after my move in to make sure everything was up to my expectations. I feel safe walking my dogs around the building any hour and the location is incredibly convenient. Neighbors keep to themselves for the most part yet there is still a friendly sense of community. Like any other building, there is room for improvement, but this doesn't change the fact that I think this community stands above the rest. 1. The only place to walk your dogs is the street. I was surprised to find out there is no fenced dog run on the property, especially with the amount of open space we have between the two buildings. There are only dog "stations" (poop bags and trash cans) on one side of each building and it just so happens to be the busier street side of the building. Although I know some people will always be irresponsible dog owners, I believe this is a huge reason why people leave their dog messes and even bagged poop all around the entrances. 2. If you walk around the neighborhood, you can see into 3 other buildings gym's and they are all EASILY double the size of ours, if not more. The gym is pretty pathetic and lacks a lot of basic equipment, don't expect it to replace a gym membership. Any more than 2 people trying to do weights or cardio at the same time in there gets awkward as there simply isn't enough equipment or space - if one treadmill is down (which has been the case for a few weeks) it's a battle to beat others to the two working ones during peak hours. My one bedroom might actually be larger than the gym that's meant to accommodate two buildings worth of people.. I would LOVE to see this improved and it would honestly guarantee me resigning my lease. 3. Although the chirp access gives me an added sense of security, it can also create incredibly time consuming problems. If you forget your phone or it dies, you are completely SOL until you run into someone else.. I have forgotten my phone on a 3am dog walk (cause I'm half asleep and just not thinking to make sure I grab my phone) more than once. Expect to be out there for a while if you don't have your phone and it's an odd hour... Service in the parking garages can be nearly impossible to get sometimes which is very frustrating if you have groceries and get stuck in there or have to walk all the way around. I also don't love having to pull my phone out while driving through an area with a lot of pedestrians to get into the garage - you can turn it onto Bluetooth sense you by the entrances but it drains your phone battery really quickly. This is honestly both a pro and con because I do feel our building is safer than some others in the area.

Great place if you like staring at this woman drying her laundry on the balcony. I was told that…read morethis was not aloud. But here we are. And yes I have complained. Evey day of week she constantly drys her clothes. She leaves the pink blanket 24hrs a day 7 days a week. Drive by and take a look. Trippe Lane, you cant miss it. Management useless. Just go look at the reviews when you Google, THE CAMDEN

Gorgeous resort property and wonderful staff and super helpful to all in the building all around!read more

The Harrison is a great place to live. The staff and tenants are all great, it's a good environment…read morefor all ages. The events they have are all fun and exciting. Shaneik is our event coordinator, she's the best and makes this place light up. P.S. still deciding the flower girl situation.

I've lived at Passport for two years and genuinely love the apartment layouts and community spaces,…read morebut the management and service have declined so much that it overshadows everything good about living here. The most persistent issue is the garage, which has been broken for over six months with no permanent fix. I pay for a reserved covered parking space and one night at 11pm with a snowstorm on the way I came home to find someone parked in my spot with nowhere else to go. The leasing office did nothing and when I pushed back they claimed there was no towing enforcement. I called the towing company myself and they confirmed enforcement exists and that the leasing office simply has to make the call. They never did. My neighbor had the exact same issue and the unauthorized car sat there for over a week with no action taken. When we transferred to a new unit in March the apartment was delivered in appalling condition. Painted over hair on the walls, filthy cabinets, clogged sinks and drains, dirty windows and an unadjusted laundry room door. When we raised the issue we were told that is exactly why residents are not allowed to see units before move in, which is honestly not an acceptable response. They eventually offered a gift card but that does not erase the fact that we had to clean and fix someone else's mess ourselves. Having worked in property management myself I was genuinely shocked by what we walked into. To make matters worse the fire alarm goes off frequently in the middle of the night, often around 3am, making it nearly impossible to get any rest. If you have pets this is especially hard on them and it happens often enough that it has become a serious quality of life issue. On top of all this the communication is a real problem. Emails go ignored for weeks even when the issue is urgent like incorrect charges or maintenance reschedules. A newer leasing staff member has an attitude every time I come in and when I asked about reserving a community space three weeks ago I still have not heard back. It is disappointing because this place has so much potential. The spaces are beautiful but the service makes it very hard to recommend.​​​​​​​​​​​​​​​​

After living at Passport Apartments for approximately three years, I ultimately decided not to…read morerenew my lease. For much of my time here, I enjoyed living at the community. The location is convenient, the apartments themselves are well designed, and my experience during the first couple of years was generally positive. Unfortunately, the overall quality of the property declined during my final year, which ultimately influenced my decision to move. My experience during the past year included: * Declining responsiveness from management regarding resident concerns. * Frequent common area maintenance issues, including elevators regularly being out of service and the garage entrance gate remaining open for an extended period while awaiting repairs. * Common areas becoming noticeably less clean and well maintained than in previous years, including stairwells that often smelled of dog urine as well as trash or pet waste remaining in common areas for extended periods. * Persistent nighttime noise from neighbors and barking dogs. * My vehicle and a friend's vehicle were both broken into while parked in the garage. I was disappointed that residents were not notified afterward so they could take additional precautions. * A flooding incident occurred on the second floor during my residency, and I was not aware of any communication being sent to residents regarding the incident. * Inconsistent valet trash service despite strict enforcement of valet trash policies. * Broken entry systems and unreliable garage lighting. * Pool amenities that frequently did not operate as advertised, including the pool heater often being unavailable and only some BBQ grills functioning. * Guest parking becoming increasingly limited, with towing strictly enforced overnight (11:00 PM - 6:00 AM), making it difficult to accommodate visitors. * An amenity fee that I originally understood to be a one-time charge later became an annual recurring fee. Throughout my residency, I tried to work with management to resolve concerns as they arose and hoped conditions would improve. Ultimately, the combination of ongoing maintenance issues, communication concerns, security incidents, and rising costs outweighed the benefits of remaining in the community. -- UPDATE July 28, 2026: Simpson Housing replied to my initial comment requesting i send an email or contact them directly. I have attached receipts of an email i sent on March 21, 2026 and again on April 15, 2026. To this day, no correspondence has been completed back to my initial email. Thank you for your time, but i decline to provide further feedback when initial correspondence to resolve these problems has been ignored.

I never write reviews. I have always thought it was better to let managers know of an issue so it…read morecould be resolved instead of spending my time writing reviews. However, The employees of this apartment complex do not care or listens to customer requests or needs. They have a high disregard for clientele sentiment. Everyone in the leasing office as well as the management team are all in the same boat. They have their own team and customers are not in it. It is very sad.

We just move here about a week ago, and some things happened. It was beyond their control, but…read moreColin Spears rectified the problem, and even ordered pizza for us, as a token of appreciation for our understanding. So far, they have been VERY responsive with everything on regards to our apartment. Any concern we have they have fixed it asap. I am hopeful that things will only get better. When Colin is not available, Patrick was able to help us also.

I have lived here for about 2 1/2- 3 years and I have really enjoyed it! Maintenance responds…read morequickly to any requests submitted, the neighborhood is nice, quiet, and clean. There is a great walking trail right behind the complex that I have made great use of. The units are very spacious. The leasing office staff are very nice and helpful- specifically Erika who has handled both of my leases and all of my questions over the years. She is awesome! Although I am moving out, I would definitely recommend this place to anyone who asks.

Erica is so sweet and always is easy to talk to and tries to work with you for the best deals!read more

Sometimes I feel like this place operates more like a college dorm for 22-year-olds than a…read moresupposedly upscale apartment complex. My car was recently vandalized in the parking garage, TWICE in one week. The garage door was wide open, allowing essentially anyone to walk in, and there was no usable surveillance footage of what happened because there are hardly any cameras. The cameras they do have are these sad little webcam-looking things stuck in one corner of each parking level that barely cover anything. They pride themselves on being a "smoke-free community," but in my experience, complaints were not taken seriously. It wasn't until I recorded a neighbor physically threatening me that meaningful action was taken. The priorities here are honestly bizarre. Apparently there's room in the budget for taco trucks and a dog spa--because, naturally, what an apartment complex really needs is a luxury wellness facility for dogs--but basic security and adequate surveillance? Not so much.

I was very critical of the previous staff. However, the new team has made great strides in turning…read morethis beautiful complex around. The Apartment Manager Taylor and her team are a breath of fresh air.

This place is not what it appears to be hold your funds maintenance is ridiculous with response…read moretime an the ac units u don't have control over what temp they put out sometimes nights are hot and muggy others are ice cold I'm ready to break my lease at this point the prices they want for monthly an then the service provided after paying an setting up my 1 year lease is beyond me 0 stars if I could give it

So glad I moved. Nice place for temporary living. You dont receive any upgrades while you live…read morethere only outside stuff. Maintenance is nice people but give you false promises. Appliances are very basic and outdated. Make sure you lock your doors in your home and your cars.