The tax program was so helpful and professional.The staff and workers were kind and efficient also Monica Medina is always a pleasure and so easy to receive advice and help from. I've gotten excellent service on my energy bills and taxes. I highly recommend MAAC if you qualify for their services, they have helped me with open arms. Thank you MAAC. read more

7 months later.. I had to transfer to another program. What a difference. This program should be closed, as they are extremely unprofessional. Someone is always out sick when you need to speak to them. Mrs Carmen is the only one that has been great of help. Everyone else, what an embarrassment to society. read more

Someone needs to do something about the services MAAC offers. The State of California is not providing adequate services to the public. There is an overwhelming amounts of people being sent to this program that they cannot handle? This is unacceptable. read more

place has worst customer service than anywhere else i've dealt with! especially -lily aldrete- worst counselor you can have there! shes very rude and unprofessional (even heard her cuss at a student there!) they will do whatever they can to make you pay the $35 penalty... read more

Rude and unprofessional people working here. It's all a money scam dont care for individuals' lack of communication. Have to play a guessing game with your DUI schedule. read more

Called, called , called and called again prepare for slow service and to wait on the phone for a very long time. Does anyone work here????? How can I get help if there is absolutely no operator? I been number 3 for over an hour what is going on here? read more

MAAC - Administrative Offices - I'm still number three, i been number 3 for over an hour !!! - Community Service/Non-Profit Near Me - Chula Vista, California

I would recommend any other place, don't waste your time or money. Arlene is a nasty rude receptionist. Isn't willing to help, and blatantly ignores people because she isn't cut out for the job. I have tried enrolling for the past month but it seems as though no one there cares about doing their job.. read more

Completed 2 Interviews that I took extra time out of my days to go through with this company because their ad on indeed said that they're CADC 11 would be making a certain amount right on the indeed add , and although I'd be Making less than I'm making now I wanted to work here because I wanted to work for a DUI program that does not deal with Medi-Cal and all the paperwork that goes with it. I received an offer from HR for nearly 9 dollars less an hour and then I'm making now! Not even close to what they had advertised on indeed. There was absolutely no room for negotiation and I completely wasted my time interviewing with them... Everything happens for a reason they seem extremely disorganized anyway and unprofessional read more

The only experience I have with this building is via DUI court appointed education classes and group sessions. So my review really will be about only that, not about any of the other offered educational and community programs. As far as the program goes, its pretty much the standard do your time and be done with it so you can get your life to some relative normalcy. That really depends on how busted you got as well, I did the standard 6month gig so it went fairly quickly. Education is very dry and really comes down to your instructor on how smoothly that portion of your punishment goes. I'm not gonna lie though, they do give you enough information that will have you thinking twice if you are in that frame of mind. Some folks here definitely need a wake up call, and for some of us, we're just trying to get it done. Group sessions are a little more chill, basically just a round robin of talking about issues of alcoholism and how the system is pretty crappy for promoting such a bad habit, but shuns all other drugs. Alcohol is a drug, its just one that happens to be legal, thats just how the government rolls on it. You get some interesting folks in your groups and you share your stories of getting busted and in my opinion you can make some friends here for the duration of your time. As much as it is a punishment it can also be support group to help each other get through the process of getting your license (and for some, their life back). Bring an open mind to the sessions so you can get the most out of it, don't waste your time here being angry, that energy can be used in other ways for sure. The system is flawed, but dont waste your energy here being angry about how the flawed system doesn't really do a good job with prevention; get in, get out, do your time, and learn from it...then take that knowledge and pay it forward so others dont have to learn the hard way. read more

MAAC - Administrative Offices - Community Service/Non-Profit Near Me - Chula Vista, California

"The Mission of the MAAC Project is to promote self-sufficiency for low and moderate income families and communities of Southern California through advocacy for, and delivery of, social, educational, housing and employment services." MAAC will pursue our mission by offering the various communities in San Diego County a helping hand, by bridging the path to self-sufficiency, and by building and enhancing self-esteem. About MAAC The MAAC Project is a multi-purpose social service agency with a successful 43 year history of serving various communities throughout San Diego County. In 1965, MAAC Project opened its doors to serve San Diego's disadvantaged. One million clients later, MAAC is still acting as a catalyst to help individuals and families become self-sufficient. MAAC provides a spectrum of unique programs designed to assist clients by engaging them in the enhancement of their own lives through lifestyle changes. The programs strive to improve clients' economic standing as well as their ability to access resources available to them. As one of the most successful social service agencies in the county, MAAC has continuously assisted low-income clients in achieving a higher level of self-sufficiency. Our clients want what everyone wants, a sense of security, viability and self-reliance. MAAC exists to help them achieve it. MAAC serves over 35,000 individuals per year and over the past 43 years has touched the lives of over 1,000,000 clients. Employing over 300 personnel, MAAC staffs 35 sites bringing to its constituents empowering social services, health components, a state of arts charter school, technology centers, economic development, affordable housing...building community. MAAC maintains and continues to instill in every program under its umbrella the object of its mission...the achievement of self-esteem and self-sufficiency. MAAC has become one of San Diego's most distinguished and comprehensive social service agencies. MAAC serves San Diego County families through HeadStart/FirstStart, nutritional programs, low-income home weatherization and improvement, two notable and culturally specific recovery homes, award winning affordable housing complexes and a charter school. The availability of secure and attractive homes and the development of a community, which provides access to childcare, pre-school, recreational activities, computer training, job referrals, and services designed to enhance the livability and viability of the neighborhood, builds pride and self-respect. In turn, this leads to self-development, respect for others, and citizenship participation. These are MAAC's goals. This is the path and direction on which MAAC has embarked. read more

I don't usually make reviews, but I had to leave one especially for this business. I highly recommend you stay away from this place. Everybody who works here is very unprofessional. They were not informative at all during my process for transferring into this location. The person who runs this location, to my knowledge, is Teresa. She was very rude and threatened to drop me from the program when her and I were having a conversation. She seemed to have been fed up with me while talking about my paperwork. They failed to inform me that I had to attend 26 AA classes. I was unaware of this because I transferred from Fresno County. What's odd is that Fresno county doesn't require you to have to do these AA classes. The reason why they are able to get away with this is because you signed the paperwork and they claimed that, you'd know because your signatures on the paper. For a lot of us, we don't necessarily go through the paperwork. We rely on them to explain it to us. Which I understand that's my fault on my behalf, but they shouldn't be like that. Why does San Diego County require that we have to do 26 AA classes when in Fresno they don't require that at all. I had to spend money to transfer back to Fresno just to avoid those extra classes. my personal opinion, stay away from this program. If you want an easier way out, I would just go to Fresno sign up to a program there and do all the classes over zoom. That way you don't have to do the 26 AA classes. This program is ridiculous and it's a scam. Please don't take my review as a joke!!! read more

Maac energy assistance program sucks. I mean it takes months of calling and calling and maybe one lucky day you get through. Then yes they help. But if you need help now, no you ain't gonna get it. I call at 8am on the dot and immediatly it says "all" the operators are busy, Ya right. read more

very rude very unprofessional my we didnt have any money a job was lost but finally working but had back rent to pay back car payments sdge bill could mot be paid got out of control over 1,000 and now i got to much money and guadalupe says oh well i cant help you tpo much money but was out of work for 5 months and no monet for sdge when your hungry and have no money wrong skin color for Chula Vista SHE DOES NOT DESERVE A JOB VERY RUDE read more

Only ever had positive experiences with these guys. And the budget cuts affect white guys as well as other. That's just how it is. So you can stuff your foot back into your mouth. These people do what they can do, on some days you have to call within a window of 2 hours and it's busy constantly. But it's first come, first served. Also has to do if you qualify, if you don't, then shut up. These people have literally saved my life once 14 years ago- back when the budget was even worse. read more

The DUI program isn't ideal anywhere but after transferring from another program I was so pleasantly surprised. The staff is friendly, helpful and most important fair. The follow the laws given to them by the state strictly but I did get a lot out of this program for myself. This process sucks but this program was way more enjoyable than my last one. Trust the process and it'll go by quickly. read more

If you've read my reviews, you'd know how liberal I am with my thoughts and views. That being said, my full disclosure of the DUI program is as follows: Having participated in the 6 month DUI program due to a commonplace situation I found myself in, I expected to find the random collection of people. All walks of life. Same for the staff. I see frustration on many clients' faces, exhausted for what their own actions have brought them: fees, time away from their lives, and luckily a dose of reality. Hey, that's why we are all here. Attitude is EVERYTHING. If one comes in with a major negativity, how receptive to improvement can one really be? The structure of the program is basically two-fold: classes and weekly group(hosted by your set counselor). The classes I attended were full with people. The documentation I was given by MAAC and the courts ALL say to arrive early/before class time. If one cannot read clearly and understand that point, then you've got more issues than a simple DUI. The rules apply to all people, and if you break one, it will cost you. SO DON'T BREAK THEM, DUH! Imagine what rules one would have to face in jail.... I digress. The classes were really the only problem I had. We had a different instructor each week. They never knew where the other had left off the prior week. In addition, they were clear about this class space being a non-bias un-judgmental place of information. If that's so, why on the day we discussed marijuana, was there 3 brainwashing videos built in a racially profiled and biased viewpoint? Showing a group of white kids in a library talking about their pot use, while the black guy in dreds has a green screen with images of a ghetto and cop cars and lights behind him!? Just speak FACTS, and update those videos ASAFP. I was mortified. It was the expression of our instructor to make negative comments based on something they had admitted to never having tried. Both instructors admitted to having had alcohol and sometimes more substances. I'm cool with that...I'd feel more comfortable with that. We had a discussion about all that on that day. The instructor came back the next week with a full list of illnesses and diseases that have been helped by CBD/THC, so that was cool. The weekly group is the better portion. If given a chance, ask for Wilma. You will be blessed to work with her. She has an insight to life that is truly on point and any pearls of wisdom she sends your way, snatch it up and pay attention. If one is shy or has nothing to say or all the WRONG things to say, you may find that time drags on and the gift wasted. The DUI program is mandated by the state, but you can choose other programs. No program is 100% perfect, due to the fact that PEOPLE are not perfect. Choose what works best for you, as it will be your money and time. Stay committed and glitter done!! Oh, and get more than one person at that front desk....she can't do it all on her own. read more

That whole place is a scheme on taking money. You can call them show up and try to set up appointments before your 21 days are up but they never return your calls or even give you a call to inform you about anything even when your paying them for their services they dont care about their clients at all only about taxing you but when they make a mistake its still never their faul pathetic read more

African Americans are discriminated against. They'll have you on hold for hours at a time with 1 person taking calls, Then once they discover you're African American they'll say they don't have any appointments available call back next monday. You can hear in their voices that they have no concern about your need for assistance. I had Sandra who said she was a supervisor tell me, We assist alot of people, I bet they do and I'm sure the majority isn't African American. read more

For me, MAAC Project started off strong. They were serious about testing and help. They "strive to give you the tools for self-sufficiency." But then, you jump through the hoops and fulfill every requirement. Suddenly, there isn't enough money or appointment time due to budget cuts. If you complain, you are on your own. Good people come and go (I guess it's systemic--why should good people be underpaid and overworked)? Like most institutions out there, the beginning is full of promise. It's when you actually need help/follow-through that you become a problem. Would I recommend it? Depends... If you have the time, but not the money, it makes sense to ask for help. But what if help is not forthcoming or cut-off due to lack of funds? What if you complain? As mentioned earlier, then you are on your own. If you know how to work the system, by all means... Otherwise, you are better off relying on yourself and working with the Career Centers. Do they have any funding? read more

DUI program, Bridge to Employment, VITA tax clinics, career programs, charter school and affordable housing programs. Very helpful organization. read more

If you might need info from them by phone forget it. This 'school will never give information like when your next meeting is once you pay the $266. In other words they will let you miss classes and all else if they can charge you and keep your money. You might lose your schedule, have a seizure, get robbed, doesn't matter. ONCE MAAC program IN CHULA VISTA GETS YOUR PAYMENT YOU DON'T MATTER. THEY DON'T ANSWER PHONES, DON''T FORWARD MESSAGES IF YOU LEAVE ONE. THEY DON'T CARE IF YOU GET ANYTHING FROM THE PROGRAM ONCE THEY GET YOUR MONEY! The next review says what I say, "does anybody work there", "don't they ever answer phones", and I asked the director these questions. She said "it doesn't matter . . . . " My friend attended orientation and paid his $266 then had an alzheimer or seizure episode and went missing. I reported missing person & police found him two days later. I called MAAC when he didn't return from orientation, left messages and asked when his next meeting there was starting Wed night, called Thurs, Friday, Sat. Monday left msgs for director when a receptionist finally answered a call. I could not get a meeting date and finally on a Thurs night a counselor called after "he missed meetings". There were some calls from their number but no voicemail left. A meeting was scheduled for Sat. morning but it turned out Transit from OB to MAAC took over 2.50 hours. We tried to call to say would be 5-15 minutes late, come or not? The website & phone info gave the hours of operation as Monday through Friday. In fact nobody answered phone as expected but the counselor called that afternoon. I explained this (we have one phone) and that we are in OB not Chula Vista, counselor said he should have taken an UBER. NOT EVEERYBODY CAN AFFORD TO TAKE UBER FROM OB TO CHULA VISTA. And not everybody works at MAAC in Chula Vista, including the really poorly staffed DUI program at Chula Vista!!!!! They sent him a letter saying terminated from program, go to court, BUT THEY DIDN'T MAIL LETTER UNTIL FOUR DAYS AFTER THEY WROTE IT!!!! He went to court on his own before then and got extension to transfer without waiting but all this delay and failure to return a call cost him almost as much as the $266. In other words by the time he transferred after missing what he was told was three meetings they charged him for missing six meetings. IT PAYS THEM NOT TO ANSWER CALLS & i HOPE NOBODY ELSE FALLS INTO THIS TRAP. People do lose schedules, do have seizures and Alzheimers, do make mistakes. MAAC in Dhula Vista depends on that as one way to get paid for nothing. read more

this is the worst customer service the secretary is rude , she dosnt know how to be patient she is gehrto , people should really consider more nicer , responsible , shes lazy and rude . worst service read more

Poor customer service. Lack of professionalism. My client was given referral to utilize their electric bill assistance program office in National City don't exist! It is nothing more than what was described as a 10 line call center that none of my clients have been able to access it is always busy and when you get recording you get hangup. Service is ONLY provided maybe if you get through via appointment for orientation class. They are federally funded wonder if their board of directors are aware of this disgraceful situation. read more

I would like to thank my counselor cheryl martinez. She was so helpful, her advice not to drink and drive and ect. It aint worth it. Thanks cheryl for all your help and advice read more

Called each Monday for energy assistance. A big joke. You can never get through. Yeah, I understand, funding is low, etc, etc. but at least have someone to answer your call. Seems like they just block all incoming calls on Mondays. read more

This place has been a total nightmare to get a hold of. I have called three different numbers their website has provided and there hasn't been an answer for days. I am not impressed with their performance. read more

This Place is all about illegal practices with their ILLEGAL GOUGING!!!! Someone needs to nuke this place right off the map!!!!