From the time I walked into the store, couldn't even get greeted. When I had my items ready to try…read moreon I had to ask to get a fitting room and she was just rude! When I went to check out, no one was at the register so I had to wait for her to come check me out. As she was ringing me up, a shirt I grabbed from the $7 rack came up as full price. When I asked her to go back to the screen so I could see what it rang up she gave me more attitude and pressed the button on my screen. I explained to her that I got it from the rack and instead of going to check and see or ask somebody else she just stared at me. So I told her to take it off then. If people don't like helping other people they really shouldn't work in customer service jobs.

From the second I walked in I got greeted by Valerie in which she also asked if there was anything…read morespecific I was looking for. When we needed help looking for a size Yahaira went out of her way to look at near by stores and even online to find the best option for us. There was also another girl near the fitting rooms so it was very easy to get my sister and her friend in. They had a lot of different dresses including all types of colors. All the girls were very welcoming, we will be coming back soon!

My son wanted to browse this store. He saw a shirt that said New York City that was a burgundy…read morecolor and liked it. He tried it on and end up getting it. Store is huge. Lots variety and selection. Good value.

They'll sell you ripped clothes without checking and then refuse to return it after. Acting like…read morethe returns coming straight out of their paycheck. And by looking at their reviews, I'm not only one whose had issues with this as well.

My friend and I went to this strip mall to shop and went into Sophie's Fashion. It was such a gem…read morein the rough!! We found a lot of very beautiful and unique clothing in this store. Lots of interesting Asian styles that i can't find anywhere else. The service was really great, the clerk was very very helpful in helping us chose and provide very professional advice on how to mix and match the clothes, what to wear and even do some free makeup for me and my friends. Overall very great experience and we will definitely come back!! Thanks and keep up the good work.

Fashionable women's clothing! Highly recommend.read more

Picked up some socks, a hat and some cool slippers. I needed socks mainly and came across some…read moreSketchers that are similar to Crocs. They have fur on the inside soul and no large holes for ventability. However, they do have small vent holes around the perimeter of the upper soul which is nice. They have a low key cool factor about them. Glad I found them. I needed new slippers to wear around the house since my Adidas Superstar slips ons were becoming flimsy and worn out. Thanks for filling my request. Greatly appreciated. I'm always a returning customer when I need something of value.

You know what is really unfortunate is when you have a customer bathroom and it's broke Down and…read morethey don't have the heart to let a 4 year old girl go to the employee bathroom we had to hurry up and run out the front door to the nearest bathroom at McDonald's that took us 10 mins walking to get too and my baby almost peed her pants. It's just crazy how unthoughtful this place this , to not let a baby use the bathroom so upsetting and also the sitting room was closed at 7pm on a Thursday night , there was quite a few furious woman who really wanted to try on clothes How can you have a bathroom under maintence every time I come into this store which is 1x every 3 months. Despicable , do something about it Ross !!!!!

I stopped into the Garage at Great Mall looking for a jersey and ended up finding a matching set…read morethat I really liked. Unfortunately, the customer service completely overshadowed the shopping experience. I asked the manager if she could hold two items for about an hour while I looked around the mall, and she immediately said they don't hold merchandise. Just a few minutes later, another customer walked in, and I watched the same manager hand her a pair of shorts that had clearly been put on hold. That inconsistency was frustrating. I came back and purchased the full set (around $100), but then I was told I had to provide my personal information to complete the purchase. I've shopped at plenty of clothing stores and have never felt pressured to share my information just to buy an outfit. It made the checkout experience uncomfortable. The store itself is cute, and I liked the clothes enough to make the purchase, but the overall attitude from the staff came across as unwelcoming and cliquey. It was disappointing because good customer service goes a long way. I hope management works on providing a more consistent and friendly experience for all customers. Worst of all my daughter was there and felt the weird mean girl energy. The manager had a totally different face when I came back and bought the set lol

This experience felt very misleading. The items I purchased were not clearly marked as Final Sale…read more I even checked the product, the checkout page, and my receipt, and I could not find the words "Final Sale" anywhere. However, when I tried to return the items, the store refused and claimed they were non-returnable. If an item is Final Sale, that should be clearly stated before the customer pays, not only after they try to return it. Very disappointing customer service and a frustrating experience.

I came to browse this store, perfect for beach wear. Everything is affordable. Very reasonable…read moreprice. Lots dresses. Service is fine.

Shopping day with the mom and sister! Had a great experience with this store as my mom and sister…read morewere treated well by the associate staff, found great deals in shopping this store for the first time, and they were very happy with the assortment of clothes. Lots of colorful dresses, women's' attire, and more!

While walking around Japantown, we stopped into Classic Loot after seeing their cute pink signs on…read morethe corner. The girl working was super nice and friendly. We looked at all the cool stuff (new, used, vintage, trinkets and accessories). So many fun things! Such a fun vibe. We can't wait to go back!

I just learned about Classic Loot this week and had to go check it out. It's a shop in Japantown…read morewith new and secondhand items, like men's and women's clothes, purses, jewelry, Sanrio merchandise, plushies, crafting kits, greeting cards, and more. It's very cute and very clean, and doesn't seem like a thrift shop at all. The young woman working there was friendly and helpful. I saw lots of little things I wanted to buy, like the tiniest Labubu I've ever seen, but didn't end up purchasing anything. Most of the clothes and accessories for females seemed targeted toward young people, but I'm glad I stopped in and checked out all of their cute loot. Be sure to bring change for the metered parking or plan to use your credit card.

Everything was organized and the staff was pretty friendly. The line went quickly despite it being…read morecrowded on a weekday. Ended up buying a nice mousse by Ouidad for $12 but it retails for $24. The place is huge so I didn't have time to check the entire place out but it seemed like they had a lot of cute stuff especially in the home goods section. Would recommend

No men's shoes! WTF?? Why is there no men's shoes? The men's clothing selections were bland, unless…read moreyou like loud rayon prints. I won't be going back and very non-ADA friendly! Narrow aisles, messy, it was like shopping at a goodwill without the stale smell.