From the time I walked into the store, couldn't even get greeted. When I had my items ready to try…read moreon I had to ask to get a fitting room and she was just rude! When I went to check out, no one was at the register so I had to wait for her to come check me out. As she was ringing me up, a shirt I grabbed from the $7 rack came up as full price. When I asked her to go back to the screen so I could see what it rang up she gave me more attitude and pressed the button on my screen. I explained to her that I got it from the rack and instead of going to check and see or ask somebody else she just stared at me. So I told her to take it off then. If people don't like helping other people they really shouldn't work in customer service jobs.

From the second I walked in I got greeted by Valerie in which she also asked if there was anything…read morespecific I was looking for. When we needed help looking for a size Yahaira went out of her way to look at near by stores and even online to find the best option for us. There was also another girl near the fitting rooms so it was very easy to get my sister and her friend in. They had a lot of different dresses including all types of colors. All the girls were very welcoming, we will be coming back soon!

My son wanted to browse this store. He saw a shirt that said New York City that was a burgundy…read morecolor and liked it. He tried it on and end up getting it. Store is huge. Lots variety and selection. Good value.

They'll sell you ripped clothes without checking and then refuse to return it after. Acting like…read morethe returns coming straight out of their paycheck. And by looking at their reviews, I'm not only one whose had issues with this as well.

My friend and I went to this strip mall to shop and went into Sophie's Fashion. It was such a gem…read morein the rough!! We found a lot of very beautiful and unique clothing in this store. Lots of interesting Asian styles that i can't find anywhere else. The service was really great, the clerk was very very helpful in helping us chose and provide very professional advice on how to mix and match the clothes, what to wear and even do some free makeup for me and my friends. Overall very great experience and we will definitely come back!! Thanks and keep up the good work.

Fashionable women's clothing! Highly recommend.read more

I don't even want to give one star. The Asia female manager is the worse attitude ever. Yelling…read moreat the customers with the extreme bad attitude. Seems like she own the store! Double standards for the customers for return on her perference! She is the worse! And staffs always lie about the bathroom is out of orders. They just don't want the customers to use it. This manager got to go. Worse experience ever with this store manager!

I'm a grown woman, but yes I shop in the Petites and Juniors section sometimes, due to my size. It…read morewas cool seeing a lot of Betty Boop clothing designs and prints, though I wasn't a fan of the styles. Overall the selection sucked at the store, but I did find a few items I liked (under $10 each), including some really cute shorts. And at least service was fast at the register, which is rare at Ross stores.

I stopped into the Garage at Great Mall looking for a jersey and ended up finding a matching set…read morethat I really liked. Unfortunately, the customer service completely overshadowed the shopping experience. I asked the manager if she could hold two items for about an hour while I looked around the mall, and she immediately said they don't hold merchandise. Just a few minutes later, another customer walked in, and I watched the same manager hand her a pair of shorts that had clearly been put on hold. That inconsistency was frustrating. I came back and purchased the full set (around $100), but then I was told I had to provide my personal information to complete the purchase. I've shopped at plenty of clothing stores and have never felt pressured to share my information just to buy an outfit. It made the checkout experience uncomfortable. The store itself is cute, and I liked the clothes enough to make the purchase, but the overall attitude from the staff came across as unwelcoming and cliquey. It was disappointing because good customer service goes a long way. I hope management works on providing a more consistent and friendly experience for all customers. Worst of all my daughter was there and felt the weird mean girl energy. The manager had a totally different face when I came back and bought the set lol

This experience felt very misleading. The items I purchased were not clearly marked as Final Sale…read more I even checked the product, the checkout page, and my receipt, and I could not find the words "Final Sale" anywhere. However, when I tried to return the items, the store refused and claimed they were non-returnable. If an item is Final Sale, that should be clearly stated before the customer pays, not only after they try to return it. Very disappointing customer service and a frustrating experience.

I came to browse this store, perfect for beach wear. Everything is affordable. Very reasonable…read moreprice. Lots dresses. Service is fine.

Shopping day with the mom and sister! Had a great experience with this store as my mom and sister…read morewere treated well by the associate staff, found great deals in shopping this store for the first time, and they were very happy with the assortment of clothes. Lots of colorful dresses, women's' attire, and more!

While walking around Japantown, we stopped into Classic Loot after seeing their cute pink signs on…read morethe corner. The girl working was super nice and friendly. We looked at all the cool stuff (new, used, vintage, trinkets and accessories). So many fun things! Such a fun vibe. We can't wait to go back!

I just learned about Classic Loot this week and had to go check it out. It's a shop in Japantown…read morewith new and secondhand items, like men's and women's clothes, purses, jewelry, Sanrio merchandise, plushies, crafting kits, greeting cards, and more. It's very cute and very clean, and doesn't seem like a thrift shop at all. The young woman working there was friendly and helpful. I saw lots of little things I wanted to buy, like the tiniest Labubu I've ever seen, but didn't end up purchasing anything. Most of the clothes and accessories for females seemed targeted toward young people, but I'm glad I stopped in and checked out all of their cute loot. Be sure to bring change for the metered parking or plan to use your credit card.

No men's shoes! WTF?? Why is there no men's shoes? The men's clothing selections were bland, unless…read moreyou like loud rayon prints. I won't be going back and very non-ADA friendly! Narrow aisles, messy, it was like shopping at a goodwill without the stale smell.

Deplorable customer service from PHEOBE S., the so-called coordinator, who is a disgrace to your…read morebrand. She decided to remove the price tag from a completely different blouse and replace the price tag on the blouse I had selected, claiming it was incorrectly priced. This wasn't just about the money--it was about the complete disrespect for the time and effort I spent searching for a good deal. As customers, we shop your store because your advertisements encourage us to look for great bargains. Changing the price tag at the register after a customer has already made their selection is misleading, unprofessional, and creates a very disappointing shopping experience. I expected much better customer service and integrity from your staff.

Ouchii has a brick and mortar store in Milpitas off Calaveras…read more I've been to their pop-up stores at the Great Mall and Valley Fair, so I decided to check out the Boutique. There is plenty of parking available at this site. I went here today to see if I could score a Girl Power tee. As it so happened, the man himself Alvin was in store and had one extra tee on-hand! I grabbed it and was one happy camper. I'll be sporting this at this year's Comic Con in San Diego. Most of the current tees and other gear are available at the Boutique. I highly recommend checking it out!

Posting a new review since my original one was for the pop up location at Valley Fair (which I'm…read moreguessing is no longer around). Finally got to check out the new store and it's nice to see some new and different things. There's a kids line now, very kawaii. Also loving the boba shirt... would love to see a sushi one (hint hint).

This is the Norstrom rack located in Pacific Common , just across from Target …read more It is nice to have the Norstrom rack so that we don't have to drive far to go to the San Jose store . This location has a lot of merchandise, organized and friendly staffs . They have 2-3 cashiers but the line moved slow because of many customers and the popularity . Now it is closer to Mother's Day and they have some pretty cotton tote bags for $15 and some perfume for $35 . A section with many Kate spade purses are on sale for 75 % off . I like to come early on the weekday morning so that I don't have to wait for a fitting room . All the merchandises are restore nicely in the morning. Enjoy my shopping at this Norstrom rack. It is very convenient for me to pick up my on line item here and do not need to drive to Palo Alto or west San Jose.

It's been awhile since I have been to this location. I found a pair of shoes, dress, and bra. All…read moreon clearance. Not bad of a deal. Store is clean. It wasn't too crowded this evening. Value is good and service is fine.