It was my first time working with Ramiro and he was great! He was professional, friendly,…read moreknowledgeable and most of all, HONEST! I had him inspect my daughter's car to get an assessment on what she needed to get done and since it was a second hand car (her first car), I knew there were going to be issues. He charged a reasonable rate and provided an estimate on each items so that I can be aware of the cost when we finally decide to get the work done. I also had my brakes and rotors replaced and my car is driving so much better now. I didn't know what to expect, as I never used a mobile mechanic and I must say, his prices are quite reasonable. I will definitely be calling Ramiro for our future automotive repair needs.

My headlight restoration looks awesome and I'm looking forward to seeing better at night!read more

My fender on my car was damaged and I needed it repaired asap. Lous auto not only made it a smooth…read moreprocess but the turn around time was very fast. I also took my car to them for my back bumper as well due to prior damage . They gave me a very fair estimate for both my fender and bumper and were able to repair them quickly . My car is back to looking brand new ! Their staff made the process so easy and they are very friendly. I have called them for advice on my car since bringing it in and they are always very honest and helpful . I'm so happy I found a shop in the area I can trust . This was my second time in and I will def be bringing all of my cars to Lous from here on out ! Thank you to your amazing team and customer service !

If you're looking for efficient and quality work, come check them out!…read more This is definitely my one stop shop! When I tell you they came through in a clutch when my AC went out this summer lol! Brought me back real quick! Tires, breaks, oil changes, etc... They do it all!

Not the type of business I like to support. I suspect employees behind scenes are leaned on…read moreunfairly. If you do go there beware of the gentleman at front desk with glasses and a goofy hat. I give three stars because it seemed pretty fast (24 hours) and because i know i cant be certain about work condition, although i did notice some of the tools there were low quality harbour frieght brand. I was stranded, traveling in my van. I feel that John treated me with prejudice because I was traveling in a van. I wasn't invited to have coffee or snacks, I struggled to find the restroom, and I walked out of there to a hotel 2 miles away twice without being offered a ride. No one tried to shake my hand. Employment is rarely empowerment. Predators dont make themselves known.

Extremely disappointing and concerning customer experience…read more Last summer, we brought our SUV to Doral's for an air-conditioning leak. We paid around $700 for a temporary "band-aid" solution that involved refilling the refrigerant. We understood that this was temporary and that we would eventually need to return for a complete repair. This spring, the problem returned, which we expected. We decided to have the issue fully repaired and paid around $1,950 after being assured that the repair would take care of the problem. The document outlining the proposed work was sent to us by text rather than email, making it difficult to clearly read and understand. When we reviewed it, we discovered that it included a repair for an oil leak and several other items that Doral's later described as "just suggestions." We had brought the SUV in only for the AC repair, yet the total shown was close to $7,500. When my husband questioned the amount, he was told that the additional items were merely suggestions. If that was the case, we did not understand why they had been included in the total. He was then told to sign at the bottom of the text so they could proceed with the additional work. We declined and paid only the originally agreed-upon amount for the AC repair. The sales representative was also condescending and repeatedly tried to speak over my husband, which was especially disappointing coming from a business that promotes itself as transparent and family-owned. Less than three months after paying approximately $1,900 for the full AC repair, the SUV began making the exact same hissing noise associated with the original refrigerant leak. This was not a new problem. It was the same issue we had paid Doral's to fix. Doral's told my husband to bring the SUV back, which made sense because its website advertises a 3-year/36,000-mile warranty that includes air-conditioning repairs. My husband and I were both present when we dropped it off. The salesperson told my husband to sign the computer pad but specifically said there would be no charge because it was the same issue, so my husband signed it. A day and a half later, after my husband had to follow up because communication was poor, he was told that it would now cost $2,700 to repair. We could not understand how we were being asked to pay even more money for the same issue less than three months after paying approximately $1,900 to have it fixed. When my husband called to arrange pickup and made it clear that we would not pay again for the same problem, the representative denied saying there would be no charge and told him, "Don't put words in my mouth." Both my husband and I clearly heard the statement when we dropped off the SUV, and the conversation should have been captured by the cameras in their office. Based on our experience, we no longer trust this business and will not return. Save your money and find another repair shop.

Great service! I needed a lot done to the car. All the brakes and rotors were changed, oil was…read morechanged, and also the headlights weren't working. The headlights took an extra day since the car is a euro and the parts needed to be ordered. The place is busy and full of cars! Definitely go in early or call to see when the best time is to get your service done. I was looking at the low star reviews.... Be realistic with your expectations when bringing in your car. If you have a unique problem, chances are it's going to take longer than you would want it to take to get it fixed. Otherwise just go to the dealer to get it fixed and pay dealer rates/prices. All in all, Vinh's pretty straightforward and honest about the labor and parts. Definitely recommending the shop to all my friends!

Take my car here for a smog check , it was really fast and cheap, the guy sorry forgot his name was…read morevery nice and helpful. Definitely recommend it.

I've been using this family run business for many years, first for tires and then repairs on my 14…read moreyear old car. They are honest, (dealership was always trying to sell me services not needed), just wonderful and they stand behind their work. Highly recommend.

As part of our family fleet, we have a couple Hondas a CRV and a civic sport as well as a Ford and…read morethe cyber beast. Rather than take our Honda CRV or the Civic sport to Honda for service we might go there to get something very minor and find out what we need but when we want to get it done, we take it the cost of auto care they do everything they stand behind their work and they're not funny style and what I mean by that is if you don't need something, they'll let you know they'll come by and check your tires. They will rotate your tires balance some and they'll do like different maintenance on your car that you need that the dealer of course we charge you twice as much for. I'd recommend Costa they're pretty busy they're located in East Oakland and I believe they're closed on Sundays but they're definitely worth it. If you can make an appointment to drop your car off there to get it serviced usually they don't. They don't allow you to wait because they take their time and diagnosing everything and making sure they do it right and sometimes they may have to order things, but I would highly recommend you check them out. My family has been relying on them not only for tires, but for maintenance for almost 20 something year maybe 25 years.

Definitely the best in customer service. With great prices and friendly staff, I would not mind…read morepaying extra but I didn't have to. Very much recommended.

I love these folks! They are honest and always reliable. They put new brake pads on my VW CC and it…read moretook no time at all! They are ridiculously fast at patching flat tires, and if it can't be fixed they have new and used tires at a great value! I will always take my car here! Highly recommend stopping in if you need tires or brakes repaired,very reasonable prices! Come early they can get busy!

Jimmy and crew are the real deal. This is my go to service center where they are always courtesy,…read moreknowledgeable and know their stuff. Kristen calls me to let me know of the mechanics findings and what they recommend. I trust them and highly recommend them Kudos to Jimmy, Kristen and Louie.

Jimmy and his team are top notch. You can rest assured they…read moreare looking out for you and will do what's necessary to keep you on the road.

continue to experience first-class service for my Toyota from Orlando and his crew…read more They are my regular place for oil changes and regular servicing. I find them to be thorough and quick with excellent communication and always a warm welcome.

I had a great experience here in getting my car's alignment done. I was helped by Mark who was…read morereally helpful and kept me in the loop on the car's progress. Also while completing my alignment, they saw in issue with my tire where I had a bubble and made sure to show it to me. This was great because it was in a spot I might have missed, and this allowed me to promptly get my tire fixed as well. The alignment itself took only about a 45 minutes, and the pricing was really fair. I'll definitely be back the next time I need an alignment.

What could improve? Just stay away from this shady overpriced business. The Matt guy uses all kinds…read moreof excuses to not be blamed for the shoddy work he just did. This Matt guy tries to cover up his mistakes. If you you screwed up, which you did, just admit it. All of the suggestions Matt made that needed to change in my car did not affect its usage for many thousands of miles. To this day, none was changed and still runs great. He wants you to change all of the components to make more money. What a scam. Like I said, all of the components he suggested I have NOT changed and the car has over 278,000+ miles since it was improperly fixed. Which I corrected on my own. You're lucky you got 1 star. If I could give zero stars I would.

Great place! Very friendly owner and staff. They've been very good at getting me on the schedule…read morewhen something's wrong. I don't know much about cars, but they explain things in very digestible terms.

I went in for rear brakes and rotors, and Jose was extremely transparent and honest throughout the…read moreentire process. I had previously been told by another shop that I needed new rotors, but Jose inspected everything and explained that I didn't actually need new rotors--I only needed new brake pads and the rotors resurfaced. The service was excellent, easy, efficient, and reasonably priced. I paid $293, including the resurfacing of the rotors, which I felt was a great value. They definitely have a customer for life! I truly appreciated the honesty, great customer service, and genuine care for the customer. I'll absolutely be returning in the future for my brake needs. Highly recommend!

I was in the process of taking my vehicle to the dealership for a brake job, and they had already…read morequoted me an astronomical price. I decided to look around for another option, and to my surprise, the first place I called was Mission Muffler and Brakes. I spoke with Jose about the dull squeaking sound my brakes were making, and he explained that if that was the case, the issue could likely be repaired for a much lower price. Jose was awesome! Once the inspection was completed, he explained everything to me in detail, and the final price was more than half of what the dealership was going to charge. That said, I highly recommend Mission Muffler and Brakes -- they are the best! I wish I could give them 10 stars!!!