Wonderful service, fast & honest. My old computer died, and they were able to transfer my data to new new Mac. They did it quickly and effectively. I am delighted! I highly recommend MacFixed for anyone's Apple-related needs. read more

So I spilled a mixed drink onto my MacBook Pro and pretty badly damaged it with the liquid. The first repair shop I went to gave me a quote of $1600. (?!?!) Uh, no thank you. I can't afford that, AND I might as well get a new laptop. But my boyfriend found Alex on Craigslist, I contacted him, and I dropped off my laptop the next day. Alex repaired my laptop within a week and a half and the total was $700, MUCH more affordable than the first repair shop. Alex cares about his customers, is a pro at this stuff, and is a total life saver. Thank you so much Alex! read more

Quick to fix and a very above and beyond customer service with Alex and Renee. Thank you both for great work.

Great owners running a great service. Got my software issue sorted out in less than an hour at an amazing rate Went above and beyond what I paid for. Will be coming back for the rest of my issues that I will have with Apple products. read more

I came to Alex looking to fix an old MacBook Pro and am very satisfied with the experience. I messaged him in the morning asking for a same day repair and he obliged (even came in a bit early as a favor). He was honest and explained things to me clearly and made sure everything was working before I walked out the door. I will definitely recommend him to my friends; if you need an apple device repaired, you can trust Alex to help you out and give you a fair price! read more

I will start by saying i never owed an Apple laptop until the last few years. The unfortunate thing was that my daughter spilled coffee on the keyboard of my MacBook pro making it not functional. We took it to Apple and was not repairable until i looked up MacFixed and talked to Alex. I dropped it off and was not thinking i would see it for a week or two. I was wrong i got a call the same day saying it would be ready the next day and the repair was doable and affordable. I will definitely go back to MacFixed if i run into any Apple mishaps. Thanks Alex for the fix read more

I had a MacBook and iMac fixed by Alex and both were done excellent and at reasonable charges. Alex was great in letting me know the charges and when the Mac's would be fixed. read more

Wow! I'm super-happy I found Alex. After my Macbook Pro took an arrow to the knee (excuse me, coffee to the trackpad) I was able to get an appointment with him quickly. The Apple Store had quoted me a craaaaaaazy high flat fee based on their tier system for accidental damage, so that wasn't happening. My macbook was in and out in under two hours, no fuss, clear rates for inspection and parts replacement. Really straightforward. Only replaced the part that needed it. Going to Alex saved me a whole paycheck vs. going to Apple. Couldn't be happier. read more

I purchased a 2009 13 inch MacBook Pro from a friend, and I noticed the battery was about to go kaput. I originally went to another Mac repair center in San Jose to purchase a replacement battery (they will remain nameless in this review). Let's just say I will never be going back there again! Long story short, they sold me a battery that would have my MacBook Pro shutdown randomly when the battery percentage was anywhere below 50%. A few months pass by, and I found Alex from Mobile mac Techs. I was a little hesitant to buy another battery since my MacBook was so old, maybe that was the reason why it shut down randomly. Alex was a very nice person upon meeting him. He opened up my MacBook Pro and right away noticed two discrepancies with the replacement battery from the other repair shop. 1) The battery still had the plastic film on top of it. 2) There was electrical tape covering the Apple trademark on the battery. Alex said that most likely the battery was a knock off that they were selling. Still being hesitant to buy another replacement, Alex reassured me that his batteries were genuine. He even swapped out the batteries and took screen shots of the stats using coconut battery. The battery he sold me had a manufacture date of 2012 with a 0 cycle count. He said if I still get random shut downs within the week to call him. Let's just say I am happy to report that my 2009 13 inch MacBook Pro is now working like new! There was no need to contact Alex again. I am now able to drain my battery to 5% and get the low battery warning. Awesome service and support from Alex at Mobile Mac Techs. Definitely recommend his services for anything Mac. This review was long overdue. I will be coming back here for any future Mac needs. Thank you Alex at Mobile Mac Techs! read more

I have used MacFixed three times in the past 8 years. Each time, I received a fixed/upgraded Mac for a lot less than having to buy a new machine... and delayed adding junk to the landfill. They are fast, reliable and reasonable. I'll keep taking my Macs back there for the value and service. read more

"Alex is a incredibly knowledgable person and is very easy to work with. My wireless chip worked intermittently and Alex had it fixed the very next day, after dropping the laptop off with him at 4pm the previous day. I will certainly be back for any other fixes or upgrades." It broke for the 3rd time. read more

I own an 11 year-old MacBook Pro that I dearly love. The kids have MacBook Airs. Over the years we've seen the usual assortment of disasters, from spills to hard drive last gasps, to screen and memory issues. MacFixed has taken care of us quickly, effectively and reasonably priced. I love them. The best. read more

Sooooo glad I found these guys! My laptop suddenly died last week overseas. I tried taking it to the apple store but no one in the store seemed to know what was going on. They "have never seen something like this happen". They recommended I send it in for a logic board repair and quoted me over $600 and said I wouldn't have my laptop for at least a week. Instead of trying to help me address my issue, they seemed more interested in selling me a new macbook. Luckily I stumbled upon Macfixed through Yelp and contacted them regarding my issue. They promptly replied to my inquiry and I made an appointment to drop off my device at their place. I got a diagnosis and quote within a day and the repair was made in about 2 days. Thanks to Macfixed, I was able to get my macbook working again for a lot less than $600! Don't waste your time and money at the Apple Store! read more

This review is way overdue!! So before all the shenanigans during NYE weekend, we had to swiftly rally out to San Jose since the Macbook screen repair quote out in the East Bay was a little sketch and jippy, luckily i yelped Alex's business and these reviews were on point! Alex promptly accommodated us at 2:20 to repair the Macbook's screen. We initially thought that our laptop was a 2014. Guess what? To our surprise it was actually a 2015 model and i felt soo bad after he had to install the wrong screen since the 2014 model wouldn't work on the 2015 one. Upon finding out, he swiftly told us not to worry and he replaced the screen with the correct one (SORRYY!!) and he did this about 30 minutes or so while we waited in the car. After the repair, he made sure everything was working well and gave us a copy of a receipt and holy cow YES a warranty. Alex is the new Applecare yo. Go to this guy!! read more

They were able to offer a same day replacement for a MacBookPro battery: I shared the battery system info and serial number and scheduled an appointment. They replaced it with Apple part s and were done two hours later. Service was professional and courteous, I highly recommend them. read more

Macfix provided me with an affordable, fast, and friendly service. I highly recommend using their services.

Very good service with a knowledgeable technician. Where I work has all our repairs work done here. Quality of service is superb with a better price than going to Apple. Very good communication and turnaround times. read more

My Macbook air hard drive crashed, so I messaged Alex, and he responded within an hour. He replaced my hard drive (for cheaper than what the Apple Store was going to charge me) and got my computer up and running again. He even showed me how to set up my computer to back up data now. He sent my old hard drive off to a specialist company he is an authorized dealer with to try to recover the data (depending on the severity of damage, it may need to be worked on in a computer clean room). He is easy to work with, straightforward, and prompt. read more

The LCD of my wife's Macbook Air got damaged. We tried getting it repaired, but most of the places we asked either did not have the part, or charged for a ridiculous high price. We finally found MacFixed that not only got the LCD replaced with a reasonable price, but also provided a very good service. Highly recommend! read more

Serviced older MAC AIr with screen that had failed. Apple said no parts available - but Alex fixed in one day. Reasonable price.

Alex is awesome! With over 24 years of service and a great personality he's there to help you fix any issue you're having with your computer. I needed my lcd screen replaced for my macbook pro retina and i had called a lot of other local businesses for an estimate, and he had the best price and turn around time. He fixed it for me quick and even cleaned out the internals of the computer! Matter of fact he did it at almost half the cost of what apple was trying to charge me. Solid 5/5 definitely recommend you give him a call and pay him a visit. Thanks Alex! read more

MacFixed is a great and honest place to support a local business and get your computer fixed. I chose MacFixed for multiple reasons after calling around; 1) The price was very reasonable 2) The owner and staff are very friendly 3) Chances are , they have what you need on hand! There is no wait ! They fixed my MacBook within the time it took me to go to the Bank and also fixed another issue on the house and explained what it was. I am going here for all my Macbook needs from now on. Thanks guys ! read more

Apple diagnosed a bad HD and because I have an older machine told me I needed to upgrade and what a horrible idea it would be to fix this one. After a conversation with Alex, I decided to upgrade the old HD to a new SSD. Dropped the machine off at 11:30AM and received a call at 2:00PM informing me it was ready. I am extremely happy and will use Alex exclusively for any future items I need. Do not hesitate to trust them with your equipment! read more

Alex is amazingly efficient and knowledgeable. I felt totally confident with his work and with the information he shared with me. Alex came out to install a new hard drive in my Powerbook, transfer all info. from old to new hard drive, and upgrade my OS. He was on time. He was so efficient and smooth at opening my computer and installing the new hard drive. I could see how if I had tried it on my own with directions I found it would have taken me half a day. He had that part done in about 10-15 minutes! It pays to know what you're doing and have had the experience. He also helped us configure a new wireless router we had gotten ages ago and hadn't yet set up. And he was very open to answering any questions (both before he came out and while he was here) and sharing tips to help our computers run better. Alex also emailed me the next day to make sure all was well and answered some more questions I had. It wasn't cheap, but I feel it was well worth it to know I have someone very knowledgeable and experienced "messing with my computer". I felt totally confident with Alex's work, would hire him again, and would highly recommend him. read more

These folks are definite pros and know what they are doing. Replaced a screen for me in 45 mins flat, barely had enough time to finish lunch. Thank you for your help. read more

I had to replace a cracked screen and a bad lcd display on my macbook(late 2008 unibody). First I thought of doing it myself and ordered the parts from Amazon. When I actually got to work, I realized that the tools that I had was not sufficient to remove the glass screen and I ended up chipping and breaking it. It was on a Sunday and the only place that answered was Mobile Mac Techs and I got a reasonable estimate for just the labour since I already had the parts. Alex verified the parts and promised to complete the work and give me my macbook on Monday. I got a call Sunday late evening and he told me that it was fixed(which I didn't expect). His work was pretty impressive and he also promised a 1 year warranty on the labour since the parts were not from him. Based on my experience, I can comfortably say that if I had any issues with my macbook again, I will definitely take it to Alex without seconds thoughts and also highly recommend him. read more

Spilled coffee on my MacbookPro 2019 16" and the tracked stopped working immediately. Called MacFixed and took it to them and it was fixed fast and back to perfect. I can believe how awesome a job they did. Not only did they fix the problem but also cleaned up other issues too. Above and Beyond!!!! read more

Have an older (212) MacBook Pro that has been my workhorse for the past 7 years. I love the unit because I love to do all my upgrades. Unfortunately I started having WiFi issues and wasn't sure if I should attempt the repair myself. Luckily for me I found MacFixed and sent them a request on their website. They immediately got back to me and we set up an appointment. Met with Renee and she ran me through the process of repair. We agree to replace the WiFi board and man connector cable and pricing was more than fair. Repair was done over thanksgiving and Alex the main tech walked me through what was replaced and repaired on my unit. They did more work than we initial discussed but the price remained the same. My MacBook came back cleaned and working like new. I was very impressed. Alex was super knowledgeable and had al the parts needed in hand. Communication , timing, and overall experience were top notch - very happy I found MacFixed and I highly recommend them read more

I wasn't sure what was wrong with my Mac so I called Mobile Mac Techs and talked to the owner himself. After explaining what my computer was doing Alex the owner reassured me that he knew exactly what the problem was. The next day he called me to let me know my Mac was ready for pick up. Sure enough after taking my Mac home I was amazed on the performance my Mac was producing. I definitely would recommend anyone who has issues with there Mac to take it to Mobile Mac Tech's. Their fast, efficient and they get the job done. read more

My 13'' macbook pro was water damaged, Alex fixed it really fast. If your mac has problem, go here immediately. Strongly recommended this store. Thanks again. read more

I am an IT manager for a large non-profit in Downtown San Jose. Alex is a Mac wizard. Even as a lifelong mac user, my skills were limited in diagnosing and repairing two Macbook Pro units from our office. Alex knew almost immediately what they were experiencing and had a diagnostic report for me right away with a clear estimate of the cost. Will come back with future Mac repairs. Thanks! read more

I initially came in to have my laptop fixed as it suddenly died on me. Alex was quick to get me an appointment and gave me a very reasonable quote. I also ended up having my wife's laptop repaired that had water damage. I had no hopes for it as Apple was going to charge me almost as much as a new one, it was collecting dust for four months now. I had both of them fixed for less than apple quoted me for one. Thanks, Alex! I will definitely refer people to you. read more

After I installed newest OS (Lion) on my MAC the internet browser would not load web pages. It was not my Internet service's fault because other computers in my house worked just fine. I took it to the Apple store and they reinstalled Network Preferences. That seemed to fix it in the store but when I came back home the web pages would not load again. I filled out the form on Mobile Mac Techs web site late that same night and I received an email from Alex early next morning saying he could take a look at it and we set up to meet a few hours later. He is prompt, professional, friendly and very knowledgeable. He fixed the problem and answered all my other questions. I will definitely use this business in the future and recommend it to others! read more

Alex gets more than 5 stars. He gave me an appointment right away, diagnosed what was wrong with my iMac promptly, and kept me on the loop as to what was going on. Alex was very honest and upfront about suggesting what's best for my iMac. His charges are very reasonable. Thanx Alex, I have my iMac running super fast and with a memory upgrade too. Highly recommend him to anyone with Apple computer issues. read more

Alex has been my dependable go to computer guy for several years now. I am not computer savvy, but he sure is. He's saved my data, cleaned for viruses and got me backed up and running countless times, numerous devices. I trust him because he not only knows his stuff, he's honest with his assessments and his fees. Very personable and professional. I highly recommend MacFixed. read more

With jobs stacked up and waiting, Alex kindly and patiently helped me solve a problem over the phone and got me back to work in the midst of my busy day. What a prince! I didn't need to come in, didn't need to do anything except reinstall my software. I've found my new go-to Mac expert, and will be going to Alex when it's time to install the new hard drive. Thank you, Alex! read more

Alex did an amazing job! I needed help with a water-damaged macbook. Reading online, I thought this would cost $1000+ and take many days. Alex had the computer back and running perfectly in less than 24 hours, and for half that cost! Highly recommend Alex. I hope I never need his help again, but if I ever do I will be sure to come back! read more

Fast, easy. Replaced two laptop batteries. Super professional. Highly recommend

Although I didn't have the desired outcome for my "broken" laptop. Alex was extremely helpful and easy to communicate via text. My review is not necessarily for his work, but rather his customer service. I took my laptop to Alex, who let me know that the laptops logic board was damaged and needed to be replaced. He was very honest with me and informed me of the price to get it replaced vs the cost of a new laptop. Turns out that I was better off buying a new one. I really did appreciate his honesty as well as his professionalism. Any other person would have pushed me to get it replaced. read more

This is actually the first time that I went to a non-Apple store to fix my Mac problem, and I am so glad that I found MacFixed! My son's MacBook wouldn't turn on any more and we suspect it is a battery issue but the Apple store charges a flat $575 fee since the Mac can not be turned on so they can not diagnose the problem! Bully! Made an appointment on the MacFixed website and got a call from them for confirmation. Alex got back to me the same day (Friday), explained the root cause and how much time they need for ordering an Apple OEM battery, and what kind of work is involved for the repair. Got the MacBook back on Tuesday! I would definitely recommend MacFixed and Alex if your Mac is out of warranty. In my view, their expertise in Mac, the turn around time is definitely much better than Apple store's service, not mentioning the hefty premium you can save!!! read more