Had a great cut with Mark. I came in as a first time customer with photos of what I wanted and Mark nailed it. He'd check in with my every several minutes to make sure we were on track and he understood what I like. I've scheduled my 2nd already, hoping I found my long term person. read more

Mackhard Barber Shoppe - Naperville - Mackhard barber cut by Mark - Barbers Near Me - Naperville, Illinois

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I highly recommend Oksana's work here. She is very intuitive, professional and skilled at her craft. I started coming by accident when my old barber left Mackhard and I was surprised and nervous when I saw I would be with a new barber. She does not speak much English, but she communicates well through her translator app, and once she was done she had me sold. She did not just give me the haircut I wanted but also the one I needed. She has become a visit I look forward to each time I am in her chair because she treats me like family. She has become my all time favorite barber. Please book with her! read more

Was a few minutes late to my appointment due to traffic conditions. Barber had already taken another client. And told me to wait an hour , which wasnt a big deal. Came back 50 minutes later to be told i would have to wait another hour. I have been getting cuts at mackhard since the owner himself was cutting my hair as a kid. I drive over an hour to get here, and I will not be coming back. 25% tips for 15 years means nothing if you are a couple minutes late. read more

I went in for a beard trim and a straight razor shave. Very happy with my overall experience. Booked my appointment very easily online through their website and Booksy. Ant/Anthony did a great job, he shaped and styled my beard, best it's ever looked. The hot towel was nice too. I'm definitely going to be a regular customer going forward. Prices were very good as well. read more

Preface: to the people complaining about appointments not being on time; this is a barber shop, not super cuts. The barbers/stylists do not care about getting you in and out in 30 minutes, they care about giving you a professional haircut. If that's a problem for you, barber shops should not be your preference. I had one of those haircuts that took 45 minutes and my guy Ant gave me the best low bald fade I've had in years. The reason it took 45 minutes was because the person I was using before cut multiple cowlicks into my head, telling me they were unavoidable. Funny, Ant got rid of them on his first go. I've been to the Downers Grove location many times and I found this location bigger and more accommodating. This was my first cut there and I'll definitely be back and definitely booking Ant - a true professional. read more

The haircut itself is very bad. The scheduling and shop itself is a good system hence two stars. This is not worth the price, I would not recommend this shop to any one. read more

Mackhard Barber Shoppe - Naperville - Bad haircuts - Barbers Near Me - Naperville, Illinois

I took my 13yo son there for a haircut, our first time there. Service was quick and pleasant. Final outcome is more than satisfactory. We will be back too. And the kid is happy too! We didn't have detailed idea how to cut his hairs, we put all trust on our hairdresser. See you soon! read more

I tried out this barbershop for the first time last week. The interior is clean and plenty of comfortable seating. Their reservation system works fine. I had Anthony my hair and he did a fantastic job. I would recommend this barber shop. read more

I had an amazing visit to Mackhard today. The newly remodeled shop is really nice. I also received a great haircut from Oksana. She is absolutely the best. I highly recommend having Oksana cut your hair. Milan, the owner, is the best. Congrats on your success my freind! read more

Oksana gave me a very good haircut today. My first time at Mackhard - Naperville and first time she cut my hair. Oksana has great attention to detail and the result was solid. read more

I have had my hair cut by both Milan and Ant and they have both been the best haircuts of my life. They are both immaculate perfectionists and give great advice for caring for and styling your hair. If you do not find your desired barber at a time you need, call the shop to check if they are actually unavailable. Make sure you bring cash as they do not take card (they do have an ATM in the shop). read more

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Do not use this barber!! My son took multiple photos and examples and showed this barber and ended up with the most shockingly awful haircut I have ever seen. If 0 stars was an option that is what is deserved. read more

Had to wait 15minutes for my appointment and this happened and the guy did not own up to his mistake. Instead, he blamed him and said he moved his head back. Very unprofessional. read more

All of the barbers in there looked like pros. I had Ant on a recommendation. Dude knows what he's doing. I had to ask him a few times why he cut, styled, cut again etc. He told me that it was a way to find out from my last haircut what needed to be fixed. Never heard that before. My hair looks great and my wife loves it. I asked for his schedule on the way out. I have a new barber. Legit read more

Wanted to try this place...made an appointment for 1 hour after they opened. I arrived on time, no one acknowledged me when I walked in, I finally interrupted one of the barbers to ask if I needed to check in or something, was told "I'm running a little behind, give me a couple minutes." (How are you behind just an hour after you open?!) 10 minutes after my appointment time he finished up the guy in his chair..and then took another customer in front of me! 15 minutes later he was just starting to shave that customer so I gave up and left. read more

I had a haircut and beard trim done by Milan yesterday and let me tell you...it's the best haircut I've ever had. My beard has never looked so good. Milan is a true master of his craft and profession. Thanks Milan...I'll be back again soon! read more

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Worst haircut of my life I showed the barber pictures of exactly how I want it and he proceeded to absolutely butcher my hair please don't listen to to good reviews they will make you wear a hat for the next 3 weeks after your haircut. read more

I highly recommend Michelle. The other barbers also appear to be very talented. If you need a great haircut, look no further.

Came here looking for a new barber & decided to take others up on their word about Milan. They didn't disappoint because he's excellent! Precise about giving a cut as asked by the customer. Quick, clean, careful & at a reasonable price considering many other shops in the area read more

Had an appointment, waited for 20 minutes inside without anyone saying anything then left. Went to Waleed's on Ogden and had a great experience. read more

This place does great work, but they are not very organized at times, I checked in for my appointment at 2pm and waited almost 40 min for someone to acknowledge that we were there waiting for a haircut. This is the 2nd time this has happened to us. But we continue to come because the hair cuts always come out looking great! read more

Janine has cut my hair five times now, and I love her work. Even more importantly, my wife really likes the haircuts. It's a great place - easy to schedule online, and they're all very safety conscious re: masks during these challenging times. Highly recommended. read more

Ant (Anthony) is your guy! he was great. Took the time to walk through/discuss everything. He was patient, methodical, and gave me the exact slice i was looking for! 5 stars for sure. read more

Well I ended up 30 minutes for a haircut, it never happened, the person that was gonna cut my hair ended up leaving, coming back and cutting someone else's hair, even though I was before that guy on the waiting list. Do not recommend. read more

My hubby walked in with me and a new guy walked out- literally! I'm still mind blown by the work Milan did. He gives the ultimate treatment and lines are absolutely perfect. If I could give more stars I would. I highly recommend this place. read more

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great little barbershop, call ahead to put your name in. I went to their original location too and got the same great service

Been around for over 2 years unbeknownst to me. Looking for a local shop, I discovered them on the web. Random appointment withe Michele, I will now be a regular. Great cut, friendly, professional. Took extra time to learn what I wanted and continued to ask me if I liked the work. What a great find! Cool place, Michele is outstanding! read more

Very unprofessional. It is NEVER OK to follow someone out the door and lecture them about the gratuity. Maybe the cut and service weren't deserving of more? I will never go back here nor will I recommend them to others. When the name Mackhard comes up, this will be my experience that I will share. read more

I have to say that the haircuts I have received here have always been neat and professional. The experience I have had here so far has been great. My classic haircut for 25 dollars has been worth it. Anne has been the hair stylist that has been cutting my hair here and she does a great job. Prior to coming to Mackhard I have tried several other barbershops in the area. The service was adequate, but the other barbers did not make my hair look like I wanted it. Anne has always cut and styled my hair to look not only neat and trim but also appealing. I have gotten a lot of compliments about my hair in recent times. I will definitely be coming back to this establishment. read more

After reading tons of reviews about Ant I trusted sitting in his chair would be a no brainer. Unfortunately I was wrong. I showed him a picture of how I wanted my beard trimmed and let him have at it. When I opened my eyes I was in shock. I had grown out my beard for over a year and he took it down to 1 month's growth. It was nothing like I asked on top of the fact that it was unevenly cut. He even asked another person if it looked even. At the end he told me my beard was tricky, that's when I knew he had screwed it up. I would never recommend going to him for anything beard related. The haircut was fine but this was THE WORST beard trim I have ever experienced. a years worth of growth in the tubes thanks to this guy. I'm glad we have to where masks because I'm embarrassed to show my face. read more

Juan is an excellent barber. I really can't speak on the other barbers but my haircut was always on point whenever I went here to get a haircut. I would recommend him to anyone. read more

Outstanding Service. This barbershop shares a building with a few other businesses and the space is small. However, this is the best haircut I've ever received. The barber's skill with the straight razor was impressive. read more

I was pawned off to the new guy, had a conversation with him about the cut and what I wanted. It took 3 try's for him to get my fade right which is not a very difficult cut to do, then I had to have him re do the top twice. I finally gave up and said thanks and left... got home showered and found the top was cut so badly! I had multiple spots in the side of my head and back where my hair was 1-1 1/2 inches long and the others much shorter. Would not recommend this place to anyone!!! read more

Best shop in town, sometimes a long wait recommended to make an appointment on peak days/times.

Thank god for this place, not sure the lady who cut my hair but I came in after having a terrible expierience at a near by shop, she fixed my hair and saved the day, and also gained a customer! read more

We are 0 for 2 with this place. I heard so many great reviews of the Downers Grove location that I expected it to be the same. The first time my 15 yr old went, he got a line put in his eyebrows and not by choice. I was just thinking he would get a shave and haircut because of the description and came back like that. Haircut wasn't bad but then yesterday, the guy completely cut it down to like almost a buzz. Mind you that my kid has that teen longer on top hair and fights us to cut the top hair at all. They turn you around so you can't see what is going on. Don't waste your money! read more

If I can give negative stars, I would. Do not recommend! This has been the worst experience ever in a barbershop. Made an appointment online, wasn't sure who I was getting, didn't really matter as I needed a haircut badly that morning. I arrived on time and waited 25 minutes to be seen. Once I was in the chair I told the guy (Ant) exactly what I wanted. Clean around the ears, leave the length on top so that I could comb it over. Didn't really care to understand what I was looking for, after five minutes in the chair he turned me around and asked if that was good enough. I explained again exactly what I was looking for, and he proceeded to cut my hair extremely short. Yes it will grow back again, but that's not the point. After I realized what he had done I asked him to wrap it up, that we were done. He proceeded to tell me that I needed to check my tone with him or we can step outside. He followed up by pushing me off the chair. There were five other hairdressers and their customers listening and witnessing what was taking place, and no one said anything. I've never felt so embarrassed or threatened in my life. He then followed me outside as I walked to my car. I was in disbelief that he actually followed me as if prepared to fight. This is Naperville y'all. I called the business asked for the manager and spoke to her regarding the situation and asked for the owner to call me. It's been now two weeks since the incident and no phone call from the owner. This is completely unacceptable behavior. Stay away from this place or stay away from Ant. read more

Have been going here for awhile now, and this is by far one of the best barbershops I've ever been too. If you're looking for an amazing barber i highly recommend Milan! read more

BEST BARBER SHOP EVER!!! Juan Ignacio is one of the most precise, patient and awesome hairdresser I've ever had. Would definitely recommend! Prices are super OK considering where it's located. I go every three months to be always swagging as hard as I can!!! Thanks Juan Ignacio for making me look good. read more

Milan is the best at his craft. He takes great care to give everyone a hip, perfect haircut. He cuts my husband, daughters, and baby boy's hair. Highly recommend. read more