First time. Great atmosphere with friendly, skilled barbers. Jairo did a wonderful job and provided great conversation. I will be back and plan on making this my home barbershop! read more

Wonderful cut and exceptional service. We'll be back. Cozy space and everyone was friendly.

Matt was very friendly and knew exactly what I wanted when I showed him some photos. Did an outstanding job and was extremely impressed with the result. read more

I have had a few visits to Henczel's since my last barber closed up shop. Each time I get a haircut here, I am happy with the results. My hairstyle isn't complicated, but these guys have a keen attention to detail about their customers' wants, and it shows in their work. I received compliments about my haircut afterwards. The place has the feel of an old school barbershop that has been brought into the 21st century. And this doesn't stop at the decor, it also applies to the services they offer. I appreciate that they offer a straight razor shave, for instance. It can be hard to switch barbers, but if you're looking for someone new to cut your hair, give this place a visit. You will likely be very pleased with the results. read more

May have reviewed before. Love this place. Been going a long time. Deb cut my hair again and I'm quite happy. There are some new barbers that I haven't used. read more

This is real folks, real local family business. Sue has been cutting my hair for 20 years now. She gave my daughter her first cut in an infant carrier. Her husband, Mike did most of my son's cuts when he was young. I appreciate the chats as much as the good haircut at a fair price. I only regret I wasn't here when it was her dad's place too. They take care of their people, and they are part of the community. This is still what Naperville was. Thre community that makes us want to live here. Much of that has been pushed out of this town by modern chains and big business. Let's hold onto what we still have. read more

Went to this barber shop for the first time after trying most other shops in the area. The vibes at this place were good and Jacob did a great job on my fade. I'll be coming back to this place for sure. read more

Been coming here for 6 years, never had a bad haircut. Mike does a great job!!! Recently updated interior too, everything looks great.

After getting haircuts at Henczel's for the last 15 years, the atmosphere and vibe get better every time I visit. Everyone is beyond friendly and welcoming. I would suggest them to everyone! read more

Jacob is the best. He's the only barber in my whole life who has consistently cut my hair the way I like it. I have a lot of different things going on with my hair and alopecia to boot and he does an amazing job! read more

Great place for a haircut ! Always super friendly :) newly renovated and looks great.

Mike is my go to Barber for over 20 years!!! I won't go to any other barber shop!! If I need a back up, Sue is there to handle my needs!!!

Great barber shop without the hype and high cost of fancy places. Been going there for years. Reasonable price. Friendly barbers. Convenient location. read more

Really nice environment, pretty old fashioned decorating which is really cool. The barbers were all super nice. They accept walk ins. Would recommend:) read more

I have been getting my haircuts here since 4th grade (1988). I tried other places and always returned to Sue or Mike. 32+years of commitment is the best review I can give. read more

I have been here three times. Only once have I actually been able to get a haircut. The price and cut are good. The wait is not. Today, I walked out after waiting an hour. The final straw was watching people being marked off the list, after my name. I ended up going to a nearby competitor and getting in and out in 20 minutes. read more

After one of their barbers left, I tried to find a different barbershop. After 3 ruined haircuts I thought I'd come back to this barbershop. I sat down with Mary who helped me figure out what I wanted to do with my hair a day after a previous barber left it looking in a very bad state. She was very patient, and really helped in figuring out what to do to make it to look better. Once she was done it looked amazing. I'm definitely going to be coming back here in the future. read more

Mike and Eduardo really went above and beyond to make our little guy's first haircut special.

Once haircut was inspected in proper lighting when I got home I noticed how bad it was. The sideburns weren't blended into beard just left. Where the straight razor was used in the back behind the ears was totally messed up, one side fine the other side more of angle and more hair taken off. Nice people but won't be going back. read more

This is a great barber shop. If you want your haircut to last and look good for a week you can go to a cheaper place. If you want to be papmered, you can go elsewhere. if you want a haircut to look good for a month and pay about $20 this is the place. read more

Been coming to this barber shop for more than a decade. I don't go anywhere else. Great service, kindest people, best haircuts in town!

Took my grandsons here months ago and got two "highandtights"! They needed the work. For me, I got tired of the master barber scam arising in town! Not all of us have a full head! And I got tired of paying for someone's McMansion and the trip to Aruba! Today I went back for my second since CV19 eased; the first with Eduardo, today with Sue. I haven't had a cut so nice and reasonably priced since, well, years! I'll be back for sure; watch the bench out front and the day and time and you won't wait long. Quality spot, locally owned without pretense! read more

Owned by Sue, the original owner's daughter. Caught her giving a baby his first haircut. Eduardo is a sweetheart as well and the vibe here is warmth and family. Reasonable prices and well trained barbers. Go here! read more

Henczel's has convinced me that men should go to a barber shop if they want a great hair cut. This is a traditional barber shop not a salon in barber shop's clothing. I received a great hair cut at a reasonable price. I will be going here for all my hair cuts. There was a line at 8 o'clock on a Saturday but there were five barbers there by 8:20 so there wasn't much of a wait. read more

I went here four times for a haircut and each time my haircut felt rushed because someone else was waiting and the haircut was poor quality. The price point for what you get in my opinion is not worth it. read more

This is a fantastic local business. Far superior to any hair cut I received at Supercuts, or those fancy hair salons that my wife used to send me to, that more or less focus on women's hair. This place is old-school. No shelves filled with expensive shampoo. Just comfortable barber chairs, and quick service. The price is reasonable as well. This is a long-time Naperville business, and worth supporting. read more

I've been to pricey salons, and the folks at Henczel's do just as good a job for a quarter of the cost. I've been to the cheap franchise places and regretted it. Plus, I feel better supporting a local merchant. For the last 15 years, Mike and Sue and the rest of the barbers have made me look as good as I'm likely to get! read more

I love this place! Since I moved to the west burbs, it's been difficult to find a good Barber. I've been seeing Mike here for three months now and he is great. Best fades in the west burbs in my opinion!! I would highly recommend this place. read more

How can you not enjoy a relaxing hair cut with the staff here. I wouldn't think to go anywhere else and you get to support a local business

I visited Henczel's for the first time in December and I absolutely loved the experience that I had, so I had to write this review once I saw the listing on Yelp! Karen was my barber and outperformed any other Barber that I have given my business to over the years and I will continue to bring my business to Henczel's when I am in town. I just wish I lived closer! I didn't have to wait and the shop has a very unique with a classic feel. read more

Great job, the only place I go to get my hair cut in Naperville. Definitely, old school read more

This is a great local business and one that we've been regulars at for a few years. The rating does not reflect the great experience we've have with the owners and Eduardo. It's only based on what we just experienced with Jeannette. She cut our three year olds hair and was completely unprofessional. She was on her phone for the first 5 minutes, barely listening to what we wanted. Then grabbed our sons head and forced it to the side to cut his hair way too short. We asked her to be a bit more gentle which she ignored, continuing to force his head down poking him in the eye with her comb and giving him a razor burn. Finally had to switch to Eduardo to try and fix the mess she made. Ended up having to leave with an unfinished cut bc our son was crying and traumatized. In the past, our son has always enjoyed getting his haircut here. Unfortunately we will no longer be customers. Stay away from Jeannette! read more

Can't ask for a better haircut! The Marks's are the reason I drive from Chicago to Naperville for a haircut. Love this place!

I've been taking my son here for years. Always a quality cut. Ask for Mike. He's worth the wait. Price is solid at $16. Be sure to get your candy afterward from the special drawer in the classic register. read more

Good local business with solid cuts at a reasonable price. I have been going to Henczel's for a couple years and the satisfaction level is consistently high. Mike and Sue have always done a great job. I cannot speak on a first hand basis for the other barbers but they seem to have a strong following too. read more