1. Macy's

    1. Macy's

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    Newport Beach, CA

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    Macy's

    2.9 (185 reviews)
    Closed 11:00 am - 8:00 pm
    Updated a few days ago

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    Reviews With Photos

    That white toyota almost hit me
    Sophie N.

    My review is about not feeling safe in the parking area in front of the Macy's in Newport Beach {department store located at Fashion Island ( men section second floor) }. Yesterday I was waiting for my grandma in the parking lot and that white toyota almost hit me as I was putting something in the trunk of her car. At the same time a security guy was driving around and I showed him that car and I told him that driver was going crazy fast so he almost hit me standing outside by the trunk; however, security left and that white guy in his 60 came towards me and started yelling and screaming and insulting me. Because I was standing in the handicap area he assumed (he was driving and acting crazy) that I was handicapped but he didn't apologized for his actions instead he told me well you're handicapped... so he meant it was okay for him to hit me because out of his crazy mind he thought I was handicapped!!! I honestly don't think that he was in the right mind but when security guy came back I explained it to him about what happened and I asked him to call the police. I was surprised that he said if he call police they would not come and they only ask for online or in person police report. That means he didn't have any authority to do anything about this guy harassing me. I am white and I am an US citizen but I was harassed by this racist guy in the parking lot of Macy's Fashion Island and there was no one there to help me. I always heard of Ku Klux Klan in Orange County but it was the first time I saw one them. Again, if something happens to you in the parking lot of fashion island in Newport Beach you on your own and there is no one there to help you as security guy told me they only allowed to gave warning to crazy drivers; however, from now on I don't feel safe going there anymore because of those KKK.

    Michelle M.

    As I was walking though Macy's in Fashion Island today, a super cute pair of Ugg slippers caught my eye. I went to the counter, and was immediately greeted and helped by a very friendly young lady with long dark hair. I don't recall her name, but she was very nice, and brought out the shoes I wanted really quick. My experience at this Macy's today, is the level of Macy's customer service that I am used to. So many Macy's locations have really bottomed out in regards to customer service. Maybe this one is so good because it's Orange County, I don't know, but thank you to the dark haired girl that helped me today.

    Mark P.

    Ohhh Macy's where do I start?? Do you really think you're to big to fail? #Sears #Kmart #Jcpenny #Etc How is this iconic brick and motor still in business? These stores are so poorly staffed, managed, etc. I could have walked out with my items, and nobody would have noticed!!! Never have I seen such buffoonery as I searched for a register to PAY For My items. This has been my experience multiple times but his is the last! Gone are the days of our nostalgic malls... Only the Stoic and Meek roam your desolate and bleak corridors.... Your Customer Service is no where to be found and your inept employees are lackadaisical at best. Your store looks like a mere image of the worst garage sale my grandparents would visit. I've seen better organization and displays at the special Olympics gift shop! If you were a flea market you'd need to be neutered as there's nobody working there with BALLS!! From South Coast Plaza to Fashion Island your cantankerous staff had me heading to the exit! Next time I'll just by it online. Sincerely, Every consumer whom Left.... Cue the Crickets..... "chirp, Chirp, chirp, Chirp,

    Macy's Fashion Island Men's Department
    Cece C.

    I fell in love with a Polo jean jacket in the cut, color and style I've been looking for almost 2 years. Since the jacket was on sale, I asked the sales team to put it on hold for me. Bita placed a sign on the jacket so no one touches it. Sweet! But Romina took the initiative to walk over to ask her Manager if they can hold the jacket for 2 days. Now that, my fiend is excellent customer service. She went out of her way to make sure I, the customer, was heard. That's all I needed. She came back and gave me the biggest smile ever because got Andy, her warm and friendly manager to say YES with the extra 30% sale price. Thank you Romina, Andy and Bita! You guys know how to make a long time Macy's customer feel like special!

    Charles M.

    Great location for a Macy's. Normally we come here to get food and shop at Wholefoods but sometimes we also need clothes from Macy's!

    Fitting room

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    13 years ago

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    10 years ago

    Went shopping with my 14 year old son. Lots of great choices of clothes and can't beat the sales.

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    10 years ago

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    12 years ago

    Never anyone to help out. The salespeople are older here and pretty slow. Get with it Macy's. your customer service needs a lot of work.

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    10 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    Page 5 of 5

    Ask the Community - Macy's

    Review Highlights - Macy's

    I was looking for a perfume for my mom and Shahla help me a lot.

    Mentioned in 2 reviews

    Read more highlights

    OnQueStyle

    OnQueStyle

    4.6(497 reviews)
    1.0 mi
    $$$

    I recently discovered this business through the Live July 4th Extravaganza! This is when I made my…read morefirst purchase of the red Louis Vuitton Epi Lockit. An invoice was immediately sent to my email and I paid it. The bag arrived quickly, especially for Hawaii, it was packed beautifully, was in perfect condition as described by the lovely host Michelle Fong and owner Eddie. Eddie controls the prices and he was doing a fantastic job to get us viewers excited by slashing his already great prices! A major bonus for a customer like myself who lives in Hawaii is there's no sales tax!! I'm so impressed with OnQueStyle from the beginning of the transaction to the very end. Excellent efficient service, Best prices, and Best merchandise condition. I'm definitely a fan and now tune in for Wednesday's live shopping event. My second purchase was a Valentino studs tote in pristine condition, which I scored a sweet deal from Eddie! Today I received my third bag and am thrilled with it...and it's still July lol. btw also in July I bought two great bags from Michelle's newly formed The Handbag.Exhange launch show. Try this company! Eddie will give you the best deal he can.

    Kristen helped us immediately. Great customer service and deals. Picked up a couple beautiful…read moredresses with my daughter. Will definitely come back again

    Photos
    OnQueStyle - My amazing Louis Vuitton cross body bag

    My amazing Louis Vuitton cross body bag

    OnQueStyle - Louis Vuitton wallet

    Louis Vuitton wallet

    OnQueStyle - This is my new favorite LBD!

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    This is my new favorite LBD!

    Macy's - deptstores - Updated September 2026

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