I needed to expand a pair of pleated, non stretchy pants about 2 sides. Complicated job, as proven…read moreby the fact that three other tailors in the Excelsior straight up turned down the job! She finished 1 day early and charged me a reasonable amount given how long it took her. And the pants look EXCELLENT!

Efrat is a miracle worker!…read more For years, I've had her do my clothing alterations, and they've always been perfect, and fairly priced. Recently, I had a big job for her which she handled perfectly. I just moved into a new house. It has lovely drapes, which my cat got really excited about and jumped up on... clawing a big tear. I took pics to Efrat, and she said "no problem!" Fortunately, I live nearby, and she came to my house and fixed my curtains in about 2.5 hours. After a little steaming and stretching, they looked perfect. I'm soooo grateful. I will be her customer for life. She is a true artisan.

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

As a short girl, buying new dresses, skirts, or pants almost always means I need them hemmed…read more Luckily, Nur has altered a couple of my evening gowns, and she's now the only seamstress I trust for alterations. Her work is always clean and professional. Whether it's pants, skirts, or dresses, you can't even tell they've been hemmed - they look like they came that way. She also has a good turnaround time, and fittings are always fast and easy. My only suggestion would be a bit more transparency around pricing. I usually don't know the cost or the price breakdown until it's time to pay. Other than that, I've had consistently great experiences and would definitely recommend her.

I came to 18/11 Craft Studio to have a bridesmaid dress altered to something more versatile. I…read morenever got her name, but the woman who works there was very attentive and I appreciated her professional opinion on ways we could alter the dress. Measurements were made with the dress on to ensure a proper fit. I had a lot of lead time, so I picked up the dress about three weeks later and was very happy with the alterations.

My wedding dress for my elopement was altered exactly how I envisioned. I had the front hemmed…read moresince it was a bit too long, added bustles to the back, and had the sides taken in slightly for a more fitted look. The consultation was very helpful in finalizing the details and pricing, and I appreciated the discount for paying in cash. They set a clear pickup date and time, and at the final try-on I was extremely happy with the result. I would definitely recommend them for wedding dress alterations! Just be sure to allow at least two months specifically for wedding dress alterations, as noted on their website.

Excellent alteration service at a very reasonable price. The quality of the work was great, and the…read moreentire experience was smooth and professional. On top of that, they were genuinely kind and a pleasure to work with. I highly recommend them for anyone needing alterations.

This place is great…read more I found Fanny on Yelp, and tried my luck at taking in a jacket. Fanny was quick to assist, very professional, and set my expectations appropriately. I was able to pick up the jacket a few days later and it fit like a glove. Later I tried my luck with the repair of a damaged dress for a friend. Once again, Fanny was very professional and told me exactly what I could expect. When I returned a few days later, the dress looked as good as new. You couldn't tell it had ever been ripped! I was certain my third request to Fanny would be too much. My friend had wanted several alterations done to her mother's wedding dress. I recommended we go to Fanny to talk it through before her big day. Not only did Fanny give her some great feedback, but the end result was better than my friend or I could have ever imagined. I would definitely recommend Fanny for any of your tailoring needs.

I can't say enough nice things about Fanny…read more I came to Fanny for my wedding dress alterations. Fanny saw me 6 or 7 times during a 3-month course before my wedding because my weight fluctuated a lot. My dress is very simple, so a little change in my body shape will show. I lost quite some weight 2 months before the wedding, gained it back, and lost it again. My dress was finalized 6 days before my wedding day and it turned out gorgeously. During this time, Fanny also did my measurements for my custom made Qipao, and gave recommendations for my then fiancé's shirt and suit choices, for free. Wedding dress alteration is not cheap but it also has close to zero tolerance for mistakes. Fanny is super professional, friendly and gives great suggestions. Bottom line: I would recommend Fanny to any of my friends for alteration needs. Thanks Fanny!!

Beware...Pricing was very high and delivery time was long…read moreClothing was cleaned properly. 2 items regular cleaning 4 items dry cleaned...I was talked into the dry cleaning scenario for items that could have been regularly cleaning. That said had to wait almost six weeks before all items were ready Dry cleaning charge was very high (almost $100 for 4 items). After my protest and that was not given a quote, the price was lowered to $50. Will not use this cleaners in the future.

Always professionl & honest. Best cleaners I know. I spend more here but they really do a great job…read more& take a personal interest in getting stains out. Worth it. Lynette remembers my clothing!

Sylvia is an absolute LEGEND! Sylvia has such incredible knowledge of fashion and the construction…read moreof how real garments are supposed to be made. I brought in my wedding dress, a beautiful yet difficult dress to re-construct and with her guidance, the dress turned out better than I could ever imagine. Her eye for detail, her expertise with fabric, understanding of women's bodies and the way the dress is supposed to look, not what "we" think it should look like... is outstanding!!!!! Its hard to have blind faith in someone, especially when it is such a special occasion, but I would never consider anyone else for the task. Sylvia's manner of a fact attitude toward the assignment matched with her caring and warm personality made for the most wonderful and memorable experience. If you have a wedding dress and aim to be the epitome of perfection, working with Sylvia is your only choice. Get on the waitlist, make the time, work through your vision and you will be met with tears of joy the way I did.

First of all, she is terribly rude and inflexible about when you can go to her dark and creepy…read moreapartment. Then, she demanded upfront payment of over $500. I can see why she wants to be paid upfront, because she ruined my dress. STAY AWAY

The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!