First and foremost, thank you Peyton, Stephanie, and Artis.
I just moved across the country from Austin, TX to Charlotte. I toured so many different apartments until I came here. Peyton greeted me with a smile as soon as I walked in the door. She didn't rush me, push me too hard, or make me feel like I was being sold. Peyton answered every single one of my questions and didn't have a problem with how long I was taking. I had a list a mile long of things to ask her, and she stuck with me the entire time. Up front customer service like that is why I'm living here now. You can always tell how easy it will be to live somewhere when the service is amazing from the start. I've had small things to fix like my fridge filter was up for a change, and some light bulbs needing replacement. The maintenance team is fantastic. They are always here same day, or next day at the latest.
I signed my lease while still living in Austin, which caused a great deal of internal problems for them. They had to send me everything through email that I would have typically signed in person. There were so many other things that I should have done in person, but they worked with me to get it done before I moved. Not once did they sound irritated, they always laughed, said "it's not a problem", and gave me guidance along the way if I had any questions. I owe them lunch for all that. I was late submitting some of the things they needed because I was so focused on work and my move. They also worked with me there and again, always smiled and laughed. Not once did they sound irritated with all the problems I caused them haha.
Living here has been a joy. It is a close-knit community, and everyone I've met has been incredibly friendly. The staff hosts around four events every month, this has been especially helpful to me because I don't know a single person in this part of the country. The complex has a great mail system, that includes an app to pick up packages 24/7. Parking has never been an issue for me, even though I drive a full-size truck. My place feels like its brand new. The apartment I live in has wonderful finishes, a massive tub, and feels like a home. The entire house is hard wired with Ethernet ports through a main hub in the closet. You can have Google Fiber 1gig here. Just plug your router in to the main hub and connect the 4-5 Ethernet cables. You can have hard line Ethernet access anywhere in the apartment.
Love this Place!
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