Roger was on time, told me exactly what to expect, and did what he said he would do. What he didn't…read moretell me he would do, but I greatly appreciated, was to give me straightforward advice on how best to handle some repairs, and not to call him again next year. He told me that weekend fire people, like me, don't really need to have their chimneys cleaned every year. Or even every two years. Whenever the next one is, I'll call Roger at Zims.

I called Zim's Chimney to get our wood stove inspected and the chimney pipe cleaned out. We have…read morebeen in our house about a year and hadn't had it looked at yet. The tech arrived early and discussed a couple things with me prior to starting. The cleaning took approximately 45 minutes. After he was done, he went through a list of things he'd found and suggestions. Basically the inspection came down to "don't use this thing again". Unfortunately for us, the pipe coming from the stove was not installed correctly and was too thin, the backing material on the wall to protect against heat wasn't fire proof. The hearth area was too short and the distance of the stove to the walls was too close. He also inspected the chimney which runs through an upstairs bedroom and found that the flashing that surrounded the pipe coming through the floor was not fire proof and the pipe itself, while sufficiently insulated, needed to be enclosed per code (something not mentioned by our home inspector). Basically the entire set up is a fire hazard. We won't be using our wood stove again and luckily know now that the entire thing is a fire waiting to happen. The tech didn't offer to correct these things or suggest additional work he could do. He did the cleaning, gave a professional opinion (even though it was all bad for us) and his rate was reasonable. I'd definitely recommend Zim's and suggest an inspection of any fireplace or wood stove before using.

I had bought my first home with a wood burning fireplace/chimney. I am new to fireplaces, so I went…read morewith this business to inspect and update anything needed to make my fireplace in good working order for the winter. When they came out, they got my wife (I work all day, so my wife had to deal with these people). Upon doing their inspection, they told my wife the following which was texted to me by her (see photo 1). We went ahead and hired this company to do the work and make those replacements (see photo 2 on how it looked before the work was done. What they said was going to be a week took almost three weeks and several phone calls with an update on what's going on. They came and did the work and we paid them. I'm going to assume they weren't going to think we were going to look at their work (please see photos 3 and 4 which is what we paid roughly 1800 dollars for). Needless to say I wasn't happy, and neither was my wife. She reached out to them and communicated what I thought was going on with their workmanship (please see photo number 5 for their reply). For them to actually argue that the collar they put on wasn't almost completely if not totally mangled and bent is absurd. Their reply was beyond mind boggling. We decided to have them come out and replace the mangled and bent collar (see photo 6 for the replaced collar). Also see photo 7 of the mess on my lawn they didn't clean up. The fact that they replaced the shoddy workmanship did help and ultimately prevent a complaint with the BBB and/or a potential lawsuit, but that is the last business I will do with these clowns. I will be giving my money and repeat business to a different chimney/fireplace company. Please take this review into consideration if you choose to go with this business.

Eddie was very professional and knowledgeable and answered any questions we had. we would recommend…read moreEddie and Chimney &Fireplace Thanks Eddie

Eric and his team member did a great job. Prompt, quick service, friendly and gave us good advice…read more Highly recommend.

I am a long time customer of Top Hat's. I bought my stove from them and had the chimney lined with…read morethem years ago. I've had yearly chimney sweeps and small repairs ever since. The guys coming out to service the chimney and stove have been stellar. Unfortunately, I just tried to get some family members who are new to the area lined up with Top Hat on the phone and a guy named Ron was completely irritating. He was impatient, curt and wouldn't give me the information I needed without an attitude. I asked for list of measurements and photos my family should bring in to allow them to determine what could and couldn't be done and he refused to do that (because no one could come to their house to make the determination??) I am close to never calling Top Hat again for my own needs. I'll certainly check elsewhere for what my family hopes to install.

Fireplace inspection. Response from company very timely and efficient. Chad was very professional…read moreand friendly. Did the job quickly and left no mess. Thank you Chimneys Plus for making this so easy.

We had a new roof put on are garage & some additional work done.they had it done in a day . Right…read moredown to the extra time spent in clean up. Making sure no nails or debri was left ,respect for are property & workmanship. Great job. Very Professional & knowledgeable. At a respectable down to earth price. Me & Renee Thank you very much Chad & Ali & your great crew. 5 star plus

Working with these guys were great and easy. They answered all my stupid questions and didn't try…read moreto upcharge or get us to purchase something else. They were extremely busy this part of the year for booking but were able to get out relatively quickly. Came out, did a quick clean and put in a few decorative rocks we had laying around. Said everything looked great. Didn't leave a mess. Great personality, friendly.

Excellent service, friendly knowledgeable staff! Jakob, Justin and Brenda walked me through the…read moreprocess, explained everything along the way. It turned out that my fireplace was from 1980 and isn't upgradable, but at least we won't set our condo on fire! Prompt, courteous and very social. I would highly recommend them for inspections, upgrades and replacements. Great value as well. Thank you Fox!

Levi is THE chimney guy…read more He assessed our chimney and gave us the most honest answer on what work needed to be done vs nice to have. This was compared to 3 other chimney people we had out to give quotes. Then he walked us through selecting the perfect wood burning insert, installed it, and has been super responsive with our questions regarding how to best use it. His pricing is super fair as he only charged for pick up and installation of the device. Highly recommend for any chimney / fireplace needs!

This company is exceptional beyond compare! Levi came out (on a Saturday morning!) to inspect our…read moreroof, age, condition, and offer a thorough report of his findings for our insurance company. He was honest and forth coming of what he saw, his expert insight, any problems worth noting, and provided fantastic, friendly, and down-to-earth communication. He even stayed and gave recommendations on the roof course of action and proved extremely knowledgeable about products and applications. He responded quickly and was willing to go out of his way with additional information for us to consider. I would high recommend him and his company! He went way above and beyond any other roofing/exterior company I've interacted with. By far the best person to work with for A+ workmanship and solid fundamentals in this trade.

I needed chimney repair before my house sold and would have an inspection. I contacted Make to…read moreMark to help me out and once weather co-operated they came out and replaced a bad brick then did some tuckpointing which allowed me to pass the pre-sale inspection. The work is excellent and they pointed out some other areas that needed work but kept everything to my original estimate. I recommend them for everything done as described and more. Great quality and just good people.

I have been trying to find a company that would fix my chimney for a long time now. I am so glad I…read morecalled them. I got a quick reply during a period I would have said that was after normal business hours. I explained what I needed. And confirmed they were licensed and insured. With in hours I received a quote and set up a day to get the work done. They showed up on time. Every thing was handled very professionally. And they left things very clean and orderly. They even provided after photos. I could not see any difference in color of the roof shingles at all. Perfect match. I would give them 10 stars if I could.