OK I have been going here 3 years. And have been mixed feelings the whole time. Well today was my…read morelast straw and I will be finding a new dentist. First off the place is nice, clean and the dentist assistance I had was amazing. Onto the problem. dr Lisa is my Dentist, if I had cavities she would fill them and then "go to deep" which then made me need a root canal, and most recently I went in last week she did her final exam (not finding anything of worry) only for me to find a growth in my mouth. I called to see if I can come in for someone to check it out seeing I was just there and got the "your mouth has no issues" I'm told that I need to pay for an exam fee, sure ok but that's kinda ridiculous seeing I was just there and was told I had no issues except I do? Why did she not tell me about this growth I have it's a hard lump on my gums. The receptionist argued with me on the phone- very rude, like other reviews have said. I understand if she had mentioned this growth before and I wanted to check on it to make sure it was going away but to get a "clean bill of health" only to find out I have an issue to me is a them problem and to make me pay to be seen again is not ok. After all this back and forth with my feelings on this place (specifically Dr Lisa) I will be looking for other dentist's for future visits

Came in with a crown emergency and left feeling like royalty! The Doc was fast and friendly and…read moreArthur the x-ray tech took some amazing pictures, felt like a photo shoot. 5 star service all around!

Dr. Winger is an exceptional dentist…read more The dental staff, are amazing: Bre- kind, understanding, conversational, very relatable and wants to help; Colleen- adept at delivering unfortunate news while maintaining professionalism... very skilled at her craft. Despite the above praise, there are critical issues with this office that have unfortunately expanded since Jamey retired - my issues revolve around solely the front office staff as well as the designation of this office as a Delta Dental Premier Provider, despite the customer service, scheduling, and billing practices being akin to a less-than-basic Medi-Cal Dental office. Beginning with the front office staff when Jamey was managing the operations. Jamey was bubbly, considerate, truly caring - did everything she could to make patients feel heard, comfortable, and made sure to never offend - I mean, the prices here are much higher, so this is the expectation at their price point. After Jamey retired, Tammy (the claims/billing specialist) unfortunately resumed communications with customers. Tammy is an anxious, rude, and unkind person who has no business working with the public- she used to work from home/behind the glass door, but now she is working with patients full-time, much to the detriment of this business, in my experience. Here is an example: After having a front tooth broken during a boxing hard sparring match, Colleen kindly explained that due to how the tooth had broken off, a post was not possible. She then called in Tammy to explain the metrics. While between jobs (I had told the hygenist - no one else, which is strange these two knew about it, indicating they placed these notes in the system... CAREFUL WHAT YOU SAY TO THEM!!), I was concerned about the price (I still had the same insurance so that wasn't a problem), something was not explained to me, and I expressed what was not conveyed to me, to Tammy and Colleen. Tammy then had an outburst and retorted "WELL YOU DIDN'T TELL US YOU WERE LOSING YOUR JOB!" It was extremely unprofessional and categorically incorrect - I had the same insurance (you know, COBRA...?) so it was also irrelevant. It made me feel terrible and I really didn't need her in there. I've never witnessed such an outburst in a dental setting and would never expect this from a premier provider dental office. Despite Tammy no longer being needed in the room, she remained. I looked over to Colleen and spoke/looked only to her for the remainder of my visit - being unaware of her own irrational behavior and how it impacts others, I'm not surprised Tammy remained in the room, despite her not even saying anything, just standing around. It was so gross. Example 2: After receiving my long-awaited implants for back teeth missing for quite some time (over a decade) I was under the assumption that I could utilize a payment plan as I had in the past (since it was part of my original treatment plan). I was so happy to have my teeth restored, they looked amazing, they felt amazing, I was absolutely elated and pleased with the work. This was one of my last visits at this office - I already knew Tammy was unsavory and mentally prepared myself. I was clearly in a good mood. Tammy was there to discuss the cost with me regarding the implants after insurance pays (just under 2k) I said "...I was hoping to get on a payment plan for the implants like I was before." And Tammy's face lit up into a smile "Absolutely not!" she grimaced, "We are not offering payment plans at this time!" I asked her why not, as I had utilized this in the past and she advised "Since the implants were not in your original treatment plan, we will not be providing a payment plan." The implants ABSOLUTELY were part of my treatment plan - the teeth were missing for YEARS. This was very disheartening, especially since she was so giddy to tell me the bad news. She then said "it was up to the "book keeper." I asked to speak to the book keeper, and she said "they work off-site, I don't know the next time they will be in the office!" I asked to receive a call from the book keeper and she said she would give them my number. Tammy could have said "Let me check with Dr. Winger and get back to you," But never did until after being difficult, and never advised she would talk to him. It's quite clear she is unfit to be working with the public. After, I received an email from Tammy, she knew she irritated me - that was likely her plan. They offered me a payment plan. Kayleigh is being trained by Tammy, so she is learning poor habits. Additionally, they have zero timely openings- I scheduled a cleaning at their EARLIEST APPOINTMENT in October... they scheduled me for March LMAO. It's like a bad joke it is so terrible. The cleaning is the same as it is everywhere else, except since they are a Premier Provider, they leave you with a MUCH larger copay!! I recommend avoiding this place, as I asked to be placed on a list for cancelations, and have heard absolutely NOTHING.

I've been going to Dr. Winger for over 10 years. He and his staff have helped me overcome so much…read moredental anxiety. If you're looking for top quality care, professional and friendly staff, look no further than this practice!!! 10/10 I cannot say enough positive things about Dr Winger, RDA's Colleen & Michelle, hygienist Alyssa, & office manager Tammy- they're THE BEST!

Quality work and gentle touch, Unlike most dentists, Dr. Brooks cares more about his patients then…read moreall the $$$. And helps by offering discounts. Also, he won't tell you, you need a laundry list of work, that you don't really need, like our prior dentist did. (Almost $5,000 worth, with insurance!) at Dr. Brooks I got what I NEEDED done for less then $600!

Their new location is 8920 Sunset Ave in Fair Oaks. This…read morewas my first and last experience: the office mailed me a surprise bill, they told me my annual x-ray and cleaning are covered by my insurance. They took tons of extra x-rays for no reason without telling me and sent me a bill. They didn't tell me before hand they were doing this and if I would have any out of pocket costs. Yes this is illegal and I have filled compliants and will be taking legal action. I tried to call the office and have them make this right but the staff hung up on me. You deserve better as I did. Wish someone had told me how unethical and unprofessional this office is. Could it be that with a year of COVID Dr. Stanley Brooks and his staff lost a lot of money from people not going to the dentist and this is how they now do business?

The staff was friendly and professional. The office is well kept. I had a very positive experience…read morehere.

I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took time to explain everything clearly and made sure I was comfortable throughout my visit. The office was clean, and organized. I would definitely recommend them to anyone looking for quality dental care!

Being new to the Madison Family Dental office, I was impressed with the cleanliness of the office…read moreand professionalism of all staff. I was extremely pleased with Dr. Salehi's dentistry, professionalism, and thorough followthrough. Over 4 consecutive months of dental work, she and her staff put my mind at ease, providing me with excellent servicing. I am pleased that I selected the Madison Family Dental Team for my dental needs, and would honestly recommend them.

This office is just great! The staff is thorough and very helpful AND they answer every question…read more The dentist is wonderful.

Great experience with the team over at Bidwell Dental and Dr. Robert Le, I came in for a filling to…read morelengthen my front tooth and Dr. Robert was very accommodating and had great attention to detail. He wanted to make sure that the filling was done perfectly so I wouldn't even notice it there. That was about half a year ago as of writing this, and the filling is the same as it was when I came in for that appointment! I'll definitely be back for any future dental work needed.

The care that my girls are receive here is extremely important. It's our teeth after all…read more The office is always super clean and the staff became like family. I value our chats and look forward for visits. The doctor and hygienist, are super knowledgeable and always make sure our teeth are clean and healthy. Oh and may I add how honest the Doctor is!

my first time coming to him. But my sister has been with him for many years 20+. using him. I came…read moreall the way from New York for this and he did a beautiful job. The staff is very caring and attentive to the and Larry is an amazing guy. I highly recommend him great doctor and he does care for the and how they feel. It is great to go recommend, especially if you have children.

My family and I have been going to Dr. Cao for over 15 years. It's obvious that he takes pride in…read morehis work and delivers quality service.

This is a high quality, top notch, well-run dentistry…read more I'm very critical of dental offices which claim to offer top-notch service, but ai find it difficult to be critical to Fair Oaks Quality Dental, as I've never had a poor experience here. Christine works her best to ensure all patients feel heard and provides exceptional customer service. She provides a great example all dental offices should follow regarding customer service. Dr. Afshari is an exceptional dentist, she truly cares about her patients and ensures the work her establishment performs is done perfectly everytime. She is more careful than most dentists I've seen. She is an extremely kind person as well. I'm so glad to have found this dental office. They are reasonably priced and tries their best to assist patients in their time of need.

I have been coming here for years and have always had a good experience. Recently had the best…read morecleaning ever by a very attune dental hygienist. I didn't have to signal her even once that I needed the suction, she was on it! Dr. Nahid Afshari is knowledgeable, gentle and kind. Five stars

I left my last dental office for port service. I read some…read moreof the reviews and would only agree with the people that gave a 5 star review. The front office is beyond amazing. My dentist uncovered problem that I didn't know I had with a reasonable solution. The service and cost is amazingly, that's what I look for in a dentist!!!

I went in several times. Most visits went well. The office staff and hygienists are great. The…read morefemale dentist is really good. I couldn't shake the feeling that they were upselling me on things I really didn't need and that they were using too much novocaine. The reason I stopped going to Lakeside Dental is because the male dentist did a very haphazard job at seating my crown even when I told him it really was uncomfortable and pushing on my front teeth. I went in the next day and he adjusted my bite, but it still was causing me pain. I went in again and the female dentist said it was still off and adjusted it. It's good now. A side note that I feel I should include is that on their website, the male dentist looks 20 years older than the guy I saw in person. Same last name. It's as if they wanted to make him look older and more experienced. Or it could be the son of the dentist. A friend and someone else I work with had bad experiences too.

Both Drs. Zech and Masuoka are excellent dentists, explaining options, keeping up with new…read moretechnology and answering all of my questions. They and their staff are friendly and helpful. They take Delta Dental and bill fairly. I live about a 45-minute drive away but their care is worth it.

I've been going to Masuoka my entire life, and I'm 37. He is and always has been fantastic, and…read moreMarleen is wonderful as well. But perhaps best, all of the staff on site are just as great/if not better. I've moved away from fair oaks, and still make trips every 6-months for a cleaning.