Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

We've used Ferguson consultants for our kitchen remodel (all appliances) and for our master bath…read moreremodel (shower heads & sink faucets). Each time they came through for us with great suggestions and insight for the remodel process. You have to make an appointment but once you're there they will spend as much time as you need. We were with Sarah for almost 2 hours today for the bathroom. Their showroom is great so you can compare the various brands. The consultant can put your selections into the build.com website and then you can go home and make your final decisions. Or you can let them place the order. I gave 4 stars because they only have two consultants at the Ann Arbor location so it's a week or more for an appointment. Aside from that I highly recommend Ferguson.

Great experience with JD Electric. I needed electrical work (including replacing an antiquated…read morebreaker panel) done for a new mini split airconditioner system. JD Electric were professional, courteous, efficient, and fairly priced. They worked really well coordinating with my HVAC installer. I recommend JD Electric without reservation.

I cannot recommend them any higher. I wish I could give them 10 stars out of five. We had to have…read moreour house rewired and an electrician referred us to JD Electric. They came right out and gave us an estimate to rewire our whole house due to our house having aluminum wiring that showed signs of burning, scorching, etc They began the next day and Hayden and Elijah came out and began the work. They were later joined by Mike. All three of them did a great job, were very easy to work with, friendly and hard working. John, the owner called me to see how the work was going and if I had any issues. There were none because all of them were outstanding to deal with. They were all a blessing to my family for the way they worked and their professionalism and personalities. My house now has safe wiring and I would HIGHLY RECOMMEND them and have them do any future work for me and my family. They showed up when they said they would, kept us informed of the progress, etc. I cannot say enough good things to really do them justice. I felt the owner and the electricians really took an interest in our needs.

Ordering the part we needed was super easy. It showed up the next day as promised. A pleasant,…read moreuntroubled transaction. These guys are highly recommended!!

I'm used to ordering from Grainger and getting weird little mechanical & electronic parts by…read moremail... but there's also a walk-in warehouse in Ann Arbor. There's a small lobby / pickup area, with a few cash registers. They're happy to help you search through the computer or paper catalogs, then go grab stuff from the warehouse --- this isn't usually a "wander through the aisles" experience like Home Depot. The light switches I needed were in stock, but had definitely been on various shelves for a while --- the cardboard box was faded and dusty. The switches inside were in good shape, which is what really matters. Nice to have things in town sometimes, but i'm not sure if Boardwalk is really that much simpler than UPS for most of my projects.

Excellent customer service and very knowledgeable. Needed to replace a couple of bad Kichler lights…read morethat were still under warranty and they made the entire process very easy. Would definitely use them again.

From the owner: Professional landscape lighting design, sales, installation and service, serving Southeast…read moreMichigan, Hawaii, and qualified projects worldwide. Unlike our competitors we don't install sprinklers, plant trees, or lay mulch. All we do is outdoor lighting giving us the experience needed to design lighting systems that last.

horrible! I had an appointment to come to his shop to look at equipment for sale, I get there and…read morehe says he sold it, drove there for nothing! he didn't care a bit and told me it's over, absolutely no respect for people's time and money! I told him karma will win in the end he didn't care

I have had the pleasure of working with Gainsley Electric for the last 5 years. They service many…read moreof our residential and commercial spaces. I trust their seasoned electricians to make good decision on repairs and updates to our facilities. They are always on time. Great at communicating the important information and offer reasonable pricing. I trust them with my business, and my home.