Bought a specific brand of brake caliper covers from these guys, online, on 4/14/2026. MGP to be exact as my invoice even states. (Have used that brand in the past and buy them also because they are American made.) Instead I received brake caliper covers made in China, AOOA. I called them immediately after seeing what I got wasn't what I ordered. They encouraged me to try them. But in nutshell they didn't work. I am in the process of trying to get a refund. They instructed me to send them to the manufacturer, on my dime, I might add. They were sent as a RMA and customer service told me to provide them with the tracking number. Which I did. They were received more two weeks ago and I still haven't received a credit. And my inquiries via either email or by calling are not returned. They told me the MGP's were on back order. Apparently, that's why they opted to send me the alternate brand, unbeknownst to me. Any business I've dealt with in the past would have told me the situation and offered me the alternate. Or to cancel the order altogether. For me to even consider buying from these people ever again would be madness. read more

I went to Madness and had them perform work on my 23 Alfa Romeo Quad. I was really nervous as I love my car and I know that Alfa's can be notoriously finicky when you do after market work on them. I had the guys at Madness put a full aftermarket exhaust on the car and install a carbon fiber rear diffuser and other carbon fiber parts on the exterior of the car. Honestly, it was a fantastic front to back experience working with them. They really are great guys that are honest, very professional, and do an outstanding job. I could not be happier with the work they perform and highly recommend them. Great guys! read more

Way back when this place was called Smart Madness because they customized Smart Cars (still do but they also take care of almost any car). When I still lived in Pittsburgh I would order accessories and things for my Smart. Now that I'm in Austin, it's about a 40-minute drive to Hill Country to get service. The drive is so worth it. From them I've ordered a new bonnet and back skirt for my car (both authentic Smart pieces) and have had them do the install. The price for parts and service is extremely reasonable. The staff really know how to take care of clients and go above and beyond to make sure things are done right. They've got a shop in California as well and have had to collaborate with that team to make sure my installs were done correctly. It's just great to know I can get what I need for my car without being taken advantage of. I'm a little dingy and worrisome when it comes to this sort of thing and these folks go out of their way for me. This is what business should look like. As I always say, support local, support small businesses. read more

Madness Autoworks - Auto Customization Near Me - Spicewood, Texas

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Will send you faulty products - say over the phone that customers have been having similar issues, yet then deny that the product is faulty in writing over email, how convenient. Even though saying the product is not faulty, they'll interestingly enough take the item back and send you a new one (which I don't want - you sent me a faulty device to begin with and I no longer have faith in your products) yet refuse you a refund. Now that I've actually done my research on these crooks I see similar reports from other dissatisfied customers around the web. Do yourself a favor and go with literally anyone else, these guys sole mission is to screw people over and then stiff them with the bill. read more

I've gotten the Lusso exhaust and I just got the Powergate 4 for my Alfa Romeo stelvio. The exhaust sounds great, and so far the Powergate is incredible. Gotta thank Chad, for the great work, he had my tune back to me within a couple hours. He was very helpful and knowledgeable about the whole process. He did a great job on this tune, it makes it feel like a completely different car, I'm surprised how much power is in the higher rpm's. And I gotta say the pops and bangs are perfect with the exhaust, it's not overly obnoxious. Hopefully they'll come out with a gearbox tune next. read more

stay away from this crap company ridiculous service awful service, take your money and don't care about anything else, good luck receiving your refund or return, company should not even exist. shameful company needs to be more transparent. you have been warned! bad bad bad read more

Ordered a lift kit that was listed as on sale. Also added some exhaust spacers, after the spacers shipped they send me a message saying the lift was priced incorrectly and cancelled the order. Deceptive sales practices. Beware of false advertising from them. read more

In August 8th I tried to order a Truck Cap but found out a few days later it was only a Partial item product meaning it was one of three boxes required for a Full Topper so I initiated a return and moved on . I purchased through Affirm so I could pay it in a few payments. It is now September 21 and I still Have not received a Refund. I have called them 6 times and each time they say they are working with the payment department to take care of my Refund I have already started paying back my Affirm Loan and without ever receiving any product i feel this Review is a long time coming I call every week and nothing is happening to remedy my Situation Please Take care of my Issue!! read more

What an outstanding experience!! Can't recommend them enough. I needed to install a tow hitch for a bike rack and somebody at a national chain recommended Madness Autoworks. I made an appointment over the phone with Eric and got a reasonable quote for the installation. When I showed up for the appointment Eric and the other gentleman (whose name I didn't catch) were very professional, but friendly and the other gentleman even took the time to talk about their 1930s Ford model A on display. To cut a long story short, after they finished the installation Eric comes out and tells me that the initial quote was wrong because it took them less time than expected and charged me half of what they had quoted over the phone. When would that happen at a large national chain (or even at a small shop)?? This is good, old-fashioned honest business. read more

I have been a frequent customer with Madness Autoworks. They have always been personable and excellent at customer service. Chad is a prime example of this. On my most recent order, I was concerned with the weekend shipping. He immediately called me, and we were able to figure out a remedy to the situation along with acquiring a lifetime customer! Thank you, team, and a special thank you to Chad! read more

Chad from Texas Madness autoworks is the best person I have ever dealt with over an issue I had with shipping not Chad! Chad went above and beyond to help me with my issue! Chads word is good and looking forward to doing business again with him! Madness Autoworks is one of the best I have ever given my money to! Again thank you Chad for being a stand up man! read more

I recently reached out to Madness about the Go Pedal plus and had the pleasure talking to Chad. We discussed my overall goals to improve the performance of my car and took the time to explain how it functions with the car. As it turns out we were able to meet up close to his house and he installed the GO Pedal for me in the parking lot and we then went for a quick spin. My car has come alive. If you have an Alfa Romeo Giulia 2.0, give Chad a call. Thanks Chad!!! read more

I can't say enough good things about Madness. I deal with them for ALL of my parts for my Alfa Romeo and my 124 Spider. They are courteous, responsive, always willing to help, and their prices are great. Quality of their parts is outstanding. Even if you are mail ordering and haven't met them face-to-face, they will still treat you like family. Andy is the MAN and I specifically request to deal with him every time because he is that helpful. They care about their customers and treat your car as if it was their own. Can't recommend them enough. Try them out. You won't be disappointed. read more

Can't say enough good things about there guys - when it comes with getting parts for my Jeep Renegade. These guys also run a website called Renegade Ready. I've bought off both sites. Fast shipping, excellent parts. It's all helped make my little baby Jeep a little more grown up. It reminds me of my old Suzuki Sidekick years ago. Short wheelbase, and with a lift, bigger tires, skid plates - it does pretty offroad. Will never be a Wrangler Rubicon, but it also didn't cost me 50K. Thanks for specializing in parts for our Toaster Jeeps! read more

Madness Autoworks - Auto Customization Near Me - Spicewood, Texas

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I ordered a pair of H11 and high beam LEDs for my 2017 124. Upon arrival, I didn't really look at the box right away. I commute for work a lot, and don't have a lot of time to work on my car because of this. When I had time to install the lights, I realized that the box for my H11's was opened and a bulb was missing. Madness was understandably closed because of the weekend, so I sent an email to them. I received a call today (Monday morning) from Jeremy. He asked me a few questions about the packaging, and immediately said he would rectify the situation. I received an additional call no more than 3 minutes later explaining that they were sending me a replacement with no cost to me. Customer service like this is unparalleled, and something you don't in today's day and age. This was the best experience I've ever had dealing with a company. They've absolutely secured my business for the entirety of the time that I own this vehicle. read more

These guys are awesome! Not only do they have the best selection of after market parts for both my 124 Abarth Spider and my Giulia but the quality and customer service is the best! I spoke with Eric M about wanting to do a few Modifications to our Giulia. It's my wife's daily so he suggested the new Bluetooth GoPedal. It has some features nobody else in this business has on their products. I ordered that and a K&N drop in intake filter, which btw they are the only one who carries a drop in for the 2.0T Giulia. I got a great deal on those two products. Then we spoke about my tuned 124 Spider Abarth Auto. He told me I should try the standard GoPedal which has proven to be a great mod to add to the Auto 124 Spider. I ordered that as well. I had the Order completed in minutes and promptly received an email confirmation and an ETA. You can't beat that kind of customer service. Knowledgeable and efficient is what you want out of a Vendor. I've been doing business with these guys for 5 years. They helped me build one of the most recognizable 500 Abarth's in the country. When I decided to move on to a my two current vehicles they were right there with the advise experience with throughly tested, proven reliable products for my needs. I have recommended this shop to many of my friends as well as other members of our car club and they always take care of them. If an issue arises they take care of it! I've even had them on the phone late in the day on the weekend helping a friend of mine and me load a flash tune on her 500 Abarth. We didn't have any experience with their hand held, we were kind of newbie confused with the menu. Eric was right there for us helping us get it done. The flash tune for the 500 Abarth is a fantastic product. I've evaluated several flash tunes and all of them put out about the same hp increases. The big difference I noticed is it's smooth throughout the rpm range of the car. It pulls better in 4th and 5th than any tuned car I've ever driven. If you want a safe, solid tune with great performance I would highly recommend their flash tune! Again a big thanks to Eric M for his continued excellent customer service. I'm waiting and ready for my parts to show up next week. I will be writing a review with my opinion of them here on Yelp as well as their website. Heck I'm even willing to do a video of my experience once I get the new Mods installed. Stay tuned read more

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On December 29, 2022, I ordered a Sun Shade/ Reflector - Ultimate Reflector from Madness Autoworks which I received on or about January 8, 2023. The bulk size and fitment were not satisfactory, so I immediately initiated a request for return. Mr. Dominguez, Operations Manager responded immediately requesting a pic of the fitment issue, which I sent, and said he would contact the manufacturer. This was the last time I heard from him. I followed with an email on January 17-still no response. It's apparent that many folks have experienced quality products and service from Madness Autoworks, but so far I am not among them. read more

Madness Autoworks - Madness Sunshade Fitment Issue - Auto Customization Near Me - Spicewood, Texas

i ordered the carbon fiber and red candy interior door panels for alfa romeo 4c ($2500) the passenger side was warped from top to bottom,push the top in and the bottom would pop out,push the bottom in the top would pop out. No way they would give me a refund. they send me replacements,but had to wait months and months for the first pair,then more months to receive the replacements,by that time i was so mad i didn't even open the box, they sat in my closet for a year or so, then sold them for less than half price,because nobody wanted them. i do have to say that the drivers side did fit but VERY poorly. BUYER BEWARE. MADNESS AUTOWORKS parts . Dean Uerling. south carolina. OH, by the way, i tried to post a review on madness autoworks review ,it would not accept my review and it says no reviews for that product. now i know why. read more

Just stopped there for the first time. I haven't had any work done yet as I'm in the research phase of things. I have a Lexus RC F. I have a few things I want to do and accomplish but I'm new to the idea of tuning, so need direction. I was greeted the moment I walked in. Was directed to Eric and waited a few minutes for him to finish helping a customer on the phone. I liked Eric right away. He is knowledgable and seems to know his business. I can't wait to start doing things to my car and I plan to use them. I want to deal locally, if I can I like to support local business and these seem to know their stuff so can't wait to work with them. read more

I have been dealing with Madness Auotworks for about 2 years living in Australia you would think would make things difficult but not at all outstanding service prices and callback requirements all covered . I have done 15 sales thought them and not one problem at all ..welldone read more

We brought our two vehicles in to get the windows tinted. We first did our company Cargo Van. Then I took my BMW X 6 AM that everything turned out perfect. These guys are the best in town. The customer service is five stars all the way. read more

I bought a tonneau cover for my truck here and highly recommend using them. Their customer service was great and Andy was very good at finding the best fit for my needs. I will be using them in the future for more truck accessories. read more

I had a great experience with this company. I worked directly with Shawn from the sales team. Incredibly knowledgeable, friendly, high customer service level. I ordered a go pedal, ECM package for my Alfa Romeo Guilia and after installation... it's a new car. The throttle response, added HP/torque make it scary fast. read more

I took my Focus RS to them with a few ideas, looking for guidance. I was blown away with the knowledge this team had! They were honest, upfront and I couldn't have asked for better service start to finish. I'm super stoked with the finished product and am loving the power gains/added fun. Would recommend 100%! This place is the real deal. read more

I have been visiting Madness for nearly a year and half now. I stopped in there within weeks of buying my 500 Abarth. Since then, all of my custom, tuning work, and service are taken care of by Madness. From the first day of walking through the door and discussing my plans and thoughts for the the car, the guys at Madness have always been there for me. From being able to call in orders, get tips on installs over the phone, or just the friendly chats we have while I'm there, Madness is my custom shop. Eric always keeps me posted on new things and helps me spend my money well and Bill always keeps my ride in tip top shape. If you're looking for custom work and tuning products for your ride you really can't beat the level of service you will get at Madness. read more

We had just purchased an Alfa Romeo Stelvio for my new daily driver and loved the vehicle, just wanted to have a few upgrades added on. We right away contacted Madness Autoworks. The customer service we received was ON POINT!! Everyone either myself or my husband came in contact with at Madness Autoworks, gave us knowledge on every product we we're interested in. Scheduled an appointment. Dropped my vehicle off at the shops closing hour, and got her back the following day! Happy as can be with the results. Most definitely going to be using Madness Autoworks for our other vehicles, and a definite recommend! Thanks y'all and thanks Shawn for getting the ball rolling! read more

I have dealt with Madness Autoworks for several years now. They are very nice people to work with and the customer service is very good. Had to return a couple of items because it was just a fitment issue or decided I didn't want the item. Shipped back items and received a full refund within days. Only negative thing on this review would be sometimes the items are not shipped just really quick but most are. Most of the time parts wanted or needed are usually in stock. These guys pay attention to their customers very well as far as I am concerned and payments to them you have alot of options. Recommend Madness Autoworks AAAA++++ read more