Laurier Office Mart was a real lifesaver when I first arrived in Ottawa. Whatever I needed - check…read moreemail, copy my resume, send faxes, buy envelopes - LOM was there to help me. The staff was always light-hearted and the prices were very reasonable. I even tried to get a job there - it was such a great place. The only downside is the hours - they are closed at 6pm during the week and that really caught me off guard one night when I really needed their help.

From the owner: Since 1985, Laurier Office Mart has been providing office supplies and printing services to…read morebusinesses and academia in Sandy Hill and the Ottawa area.

I recently purchased a printer/ scanner. I was unsure of…read morewhich model would meet me needs. Steeve, a sales associate spent time comparing features of various models. He provided the wifi upgrade I would need from my internet provider. An excellent shopping experience. Lynn C.

I like poking around Staples. They sell office supplies. This location is in the Fairlawn Plaza,…read moreacross the street from Carlingwood Mall. My most recent visit was for a new computer chair. They have floor models so I wanted to sit in a few to see which was most comfortable. I finally decided on one and advised one of the salespeople which one I wanted to purchase. He took a picture of the tag and said he will check to see if it's in stock. After a while he came back and said they had 3 in stock and so he will retrieve one for me. I saw him climb onto that machine that raises them up so they can access the storage areas near the ceiling. I was pleased to see he strapped himself in (I'm sure their health and safety department is also pleased). I saw him checking several different storage areas. Then I heard him ask another colleague for help. Finally he came back and said there is an error with their inventory system because it doesn't appear that they have any left. He listed some nearby stores that had them, but I wasn't convinced they actually had them and didn't want to make the trip. I'm sure he sensed that, because he offered to order it online for me and get it shipped to my house (free shipping). I can order it myself online at home, but I figured maybe if he did it he'd get some sort of commission, and he already put in so much effort to help me, so I was like ok, sure. He goes to the computer and tries to add the chair to the cart and the system freezes. He tries a few times without success. By that time I was at the store for much longer than I expected or wanted to be. I thanked him for his efforts and said it was ok, I'll just order it at home later. Lol. So 5 stars for the guy who helped me and A for effort for him, but 2 stars for a faulty inventory system and slow/frozen online ordering system. Incidentally, I also really dislike their website, as when you search for things it lists items that are sold out and you can't filter for only available items. I realize their website and systems are not store-specific but rather corporate. However, these issues affect customers' experiences and opinions of the business. I do like Staples in general and would rate them 3 stars overall, but the customer service at this location bumps it up to 4. I also like that there's a washroom at the back of the store. These days I get so much hand sanitizer build up on my hands that it's nice to use some good old fashioned soap and water sometimes. There's lots of free parking in the plaza.

I thought this was a standard Staples. I only went in to print something so this review is for the…read morecopy and print area only. There were 3 people working when I went and they were all busy helping customers. I brought a flash drive and was notified that the copiers themselves have print capabilities. The machines are all updated which was awesome. I basically put in my credit card, inserted the flash drive, and it printed. All without a person or formal computer. It's very convenient.

Staples on Bank street. Absolutely terrible customer service. Will not shop there again. I tried to…read morereturn defective printer ink cartridges but they would not reimburse me as they were not in original box. I was communicating with Brother to see if problem was my printer or ink. They said ink was defective probably stored incorrectly. Brother kindly offered to send me replacement. Staples said that since Brother was sending me ink cartridges for free they didn't not need to reimburse me . They asked for a note from Brother saying staples should reimburse me. Brother stated they cannot dictate Staples return policy and apologized for my inconvenience. The staff I dealt with should not be working in customer service. Very rude, unhelpful. I was actually quite appalled . Staples should replace their defective products.

Terrible customer service…read more Went in to buy a desk chair. I found one I liked but the employee said they didn't have any in stock. There wasn't any at nearby stores and they couldn't order it either. I asked to have the floor model since it was the last one. He got the manager who was completely condescending and argued with me. He wouldn't give me the floor model or even order the product. He claimed they "may" get a new chair in but it was "uncertain". All the employees gave me a different answer. Why keep a product out on display - it was advertised as a best seller - but not have it in stock? Put it in the back then so customers don't see it and get their hopes up. Why couldn't I have the floor model? Utterly ridiculous. Not to mention the manager was a jerk about it. I won't be back here EVER AGAIN.

Not one of their better locations. Always understaffed. Especially at checkout where there are…read morenever enough cash registers open. I would rather go out of my way to buy at another of their locations or order online.

I dont really shop here... but I DO need printer ink. I can just think of a million other ways to…read morespend $60. However.. I love Amazon and am a very regular customer. In 2 years I've maybe returned 2 items. This Staples is the return centre for Amazon. So quick and easy, in and out. The same Clerk has helped me out x 2 now and she's great. Lots of parking. Never busy when I go. I love the odd clearance area and the seasonal things they can sometimes have at Xmas. I'm a fan but I mainly come for the Amazon reason.

The in-store printing service was excellent, and the staff were very helpful. However, the online…read moresystem I tried to use before I went to the store had two major problems: (1) all the files I uploaded had to be re-uploaded to a different website at the store, and (2) the online system only accepts credit cards from Canadian residents (I have a Canadian bank account, and own a condo in Canada, but my billing address is in the US, so the Staples website would not accept my credit card) -- and they did not disclose this until after I had spent a couple of hours uploading my files and fine-tuning the print options so the costs were reasonable. Sigh!

Established in 1948, Marquardt has been in the heart of the city for a long time…read more A smaller shop with all the right tools to compete with the growing Print community. It's more down to Earth than some print shops which I like. Easy to get along with the staff and the jobs always come out great. The posters and prints on Cavas are beautiful compare to some other places I've seen.

From the owner: Marquardt Printing is a full service printing company. We can help you with the initial concept to…read moregraphic design to creating the final product. Graphic Design Services No job is too small or large. Our staff can help integrate new concepts into your corporate branding, or help you create a business card! Digital Printing High quality and fast turnaround for your time sensitive printing needs. A partial list of services offered: Short run books - perfect bound, saddle stitched, spiral bound or cerlox. Brochures and flyers newsletters Business Cards Reports Posters Calendars Wide Format Printing Large posters (42" X 96") photographic quality Pop up Banners with stands Trade show displays Signs (all kinds) Decals Back lit signs Offset Printing High quality Brochures Kit Folders Books Newsletters Letterhead Envelopes Business cards Mailing services Labels Book marks Calendars Desk Pads / Note pads Promotional materials Warehousing and fulfillment We can store your materials in our plant and mail assembled items directly to your client. Just ask us what we can do for you.

Went here today with my husband to buy some patio stones. The guys working outside in the "stone…read moreyard" were by far the most helpful and friendliest individuals we have run into in quite awhile! Selection and price are incredible! Thanks for a great experience guys!

From the owner: Over the past 45 years our respected company has led the way in the recycling of scrap metals,…read moreoffice furniture and architectural antiques. Cohen and Cohen Full-Line Office Interiors began a green movement long before it was recognized as a responsible way of living. Today we remain whole-heartedly committed to our environmental philosophy. In 2009 Cohen and Cohen Full-Line Office Interiors was granted exclusivity to represent the Knoll line of interiors for Eastern Ontario and proudly opened the doors to our state-of-the-art 27,000 square foot facility. The green technology employed in the construction bears witness to our continued commitment to eco-solutions. We have also expanded our vision to include unique "green" lines of office interiors, and services to help you design and create an office environment that results in a stimulating, adaptable, productive and healthy environment for yourself and your employees.