One of the few pick and pull yards…read more Been coming here for decades You have to ask how much a part is before pull yourself and bring else you'll pay as much as car-part and waste your time Staff has been decent to me but have to know who to talk to. If you get the wrong guy they can definitely have an attitude but can't blame them if you see the kind of characters that are there (customers) Years ago I forgot my tool box in the office, I called them and Willie grabbed it for me. Most places would have played stupid and kept it but he did the right thing and I gave him my old Corolla as a thank you. They typically have what I need and if not can call in advance. The bad reviews are because the customers suck and the staff are used to dealing with them in an appropriate manner

Bought a steering box here./ I was sent the wrong one. When I tried to return it aguy that…read moresounded like a crooked car salesman told mew his "tech" said it would fit. I needed a splined shaft. they sent me a nonsplined shaft. Paid a lot for shippiong and would not retrun the shipping.

Eddy installed a battery for me today, a very cold winter day! He was helpful, informative and…read morecourteous. I highly recommend this shop, and will always take my automotive business here.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I stopped at O'Reilly after already having a frustrating experience at AutoZone, hoping I could…read morefinally get help replacing my car battery. Unfortunately, it was more of the same. The employee told me the only person who can replace a battery would be there at 9:15 AM, so I waited in my car. After waiting around and not wanting to risk shutting my car off, I even drove to a mechanic to confirm whether it was my battery or alternator. The mechanic confirmed it was just the battery. I came back to O'Reilly at around 9:30 AM expecting the employee who could install the battery to be there, only to be told he was running late. Meanwhile there were about five employees in the store and apparently none of them could replace a battery. What's the point of advertising battery installation if no one there can actually do it? This situation wasted a lot of my time and caused unnecessary stress when I was already dealing with a dead battery.

I hate to leave negative feedback but I was spoken to very rudely for simply asking for some…read moredirection and help . I won't be returning. I understand people have bad days but there is no need to take it out on someone who is asking for good customer service.

I had a really frustrating experience today. My car battery died this morning and I had to jump my…read morecar just to get it running. I drove straight to AutoZone hoping to have the battery tested and replaced. When I got there, the employee said he could test the battery, but I explained that I didn't want to shut the car off unless they were able to replace it right away. He then told me the person who can replace batteries wasn't there at the moment. So I had to leave and drive around trying to figure out what to do next. After calling the store later, I was told that the person who can replace the battery doesn't come in until after 2 PM. It would have been really helpful if someone had told me that before I drove there the first time. I understand staffing issues happen, but when someone comes in with a dead battery situation, clear communication goes a long way. A simple "the installer isn't here until 2 PM" would have saved me a lot of time and stress.

I usually visit AutoZone to buy the oil and oil filter for both cars in my household every three…read moremonths. I like to order online because you can get a deal where you get the oil filter for free when ordering online ONLY. This promotion is not available when you buy in store. I placed an order earlier this week to pick up at my local AutoZone however they did not have the oil filter available so they had to cancel my pick up. I ended up ordering to pick up at this location in Lynn. These are the reasons for my rating -- 1. I got a confirmation e-mail saying both of my orders were ready when they were not. 2. One order had the wrong oil and the other order only had the oil filter. 3. Cashier seemed very annoyed at the fact that the wrong oil was being handed to me so my boyfriend ended up going to get the right one himself. 4. When I asked where the second oil was (for the second order) he seemed more annoyed and proceeded to walk without even knowing which oil he was supposed to grab, making the assumption that it was the same one as the first one. It was just not a pleasant experience especially since I was talking to someone much older than I am. I don't like questioning elders but if i'm ordering my items online please have the order ready by the time i get there.

NAPA auto parts in Lynn is a great place to buy automobile parts. They usually have most items in…read morestock if not they will order it special for you and receive it either the same day or within a day or two. The staff is excellent and try to assist you in all aspects of auto part buying. They have a small private parking area which is very convenient since it is very hard to find a spot in downtown Lynn. The cost of parts and supplies here are excellent values as they usually below all the stores selling the same thing and definitely way below dealer cost. I highly advise if you need something for your automobile to check them out.

I've been here before for a tire and everything went fine, I got the tire I needed and they helped…read moreme load it into the car. I needed a tire again to replace the same tire they sold me 10 months ago. I sat on "hold" (they just put the phone down) for 10 minutes while they were looking for the tire. For the first minute I just heard shouting. Then quiet. Then for about the last 5 minutes I heard a radio/TV playing commercials. I eventually hung up and called back and they said, "Oh, no, unfortunately we don't have that size tire."

Tired of there job , the people there suck , never have nothing in stock , order for the following…read moredays better looking at the junk yard might score , and called to see if I can return a part from another store , same company the guy said no like if it was a stolen , there service is shitty ...

Atlantic Toyota gets an A+ from me. I went in for routine…read moreservice and wipers, and from start to finish the staff were exceptionally friendly. The atmosphere feels like it comes from good management everyone seems genuinely happy to help. My routine service was free, the alignment was an unexpected cost, but had it done because i did not want the expense of tires in the near future, and the cost of the wipers was better than I expected. The best part of the entire visit was the complimentary ride home when I dropped off my car. I wasn't expecting that at all and thought I'd have to order an Uber, but they took care of it. The driver was extremely friendly and made the experience even better. Overall, I was very satisfied with the service and the people. Atlantic Toyota earned an A+ from me.

STATUS UPDATE 9/26/26 (RESOLVED):…read more Following the posting of this warning and after being ignored by local dealership management for a week, I escalated this matter directly to DSR Motor Group Corporate and presented them with all of my evidence. Once corporate management intervened, this matter was fully resolved. The dealership was forced to issue a full reimbursement check to refund the unauthorized overcharges, and Toyota Corporate successfully credited $3,000.00 directly to my auto loan to cancel the service contract. While the initial experience was incredibly predatory, the issue is now 100% financially resolved to my family's satisfaction due to corporate intervention. Original Post 9/3/26: Deceptive Pricing, 93A Demand Issued, and Severe TILA Disclosure Violations Do not trust a single agreement you sign with this dealership. I have already issued a formal M.G.L. c. 93A Consumer Protection Demand Letter to the General Manager due to the egregious, unfair, and deceptive business practices my family faced here. Unlawful Bait-and-Switch on Pricing: Weeks in advance, a manager and I signed a finalized agreement locking in a specific VIN for a 2026 Toyota Grand Highlander Hybrid at a base price of $51,208 (net price of $48,208 after a $3,000 discount). On delivery day, the dealership refused to honor this legally binding agreement. They unilaterally manipulated the math to force a new contract with a base price of $55,941. Even masked with a larger discount, the true net price was intentionally inflated by $2,233 for features I explicitly rejected. Intentional Coercion & Duress of a Family: They completely weaponized the situation against me. They knew I had already cleared out my trade-in vehicle and removed my toddlers' car seats to take the new car home. When I protested the price hike, they shrugged and threatened to make me wait months for another car. To make matters worse, they forced me--while pregnant and accompanied by my two small children--to wait for 3 grueling hours past my scheduled 12:30 PM appointment before letting us see finance. This calculated delay was used to induce severe physical fatigue and duress just to get us to sign. Deceptive Extended Warranty & Financing Tactics: Inside the financing office, they used our sheer exhaustion to deceptively sell me a $3,000 Vehicle Service Agreement, falsely framing it as an "apology deal" to offset the vehicle pricing inflation. In reality, it was heavily marked up (confirmed by 2 quotes elsewhere at less than half the price). They also switched my promised 6.99% interest rate to 7.39% on a 75-month term. Severe TILA & Federal Disclosure Violations (12 CFR § 1026.17(b)): To actively conceal these predatory alterations, the finance team refused to give me my physical paperwork and sent me home without my legally mandated Truth in Lending Act (TILA) disclosure box or Retail Installment Sale Contract. The only paper they let me leave with was a basic dealer invoice that completely omitted the statutory federal APR box and finance charges. Presenting installment financing figures on a non-binding invoice while withholding statutory federal disclosures is a direct violation of federal lending laws. I had to explicitly hound the staff via email late that night just to finally receive my actual contract and see that they had jacked up my interest rate. I have an irrefutable paper trail consisting of both conflicting vehicle contracts, the incomplete dealer invoice, and timestamped digital records of the late-night emailed disclosures. If a full refund of the $2,233 overcharge, a loan restructuring to 6.99%, and a flat cancellation of the $3,000 warranty are not executed within the statutory 30 days, I will be escalating this directly to the Massachusetts Attorney General's Consumer Protection Division, the FTC, and Toyota Corporate Compliance. Avoid this dealership at all costs. They rely on deceptive pricing, breaking signed agreements, withholding mandatory legal disclosures, and exploiting families.

Naumkeag is sadly gone. We need to go to Billerica for used auto parts. I will miss them!read more

another great junk yard, they don't have a huge selection but they are honorable and respectful…read more called here looking for some generic roof racks he said well come on down see if you can find what your looking for there are several cars with roof racks he said probably 50 bucks. I come back with thule roof racks the guy whos also the owner id assume says oh i didn't know i had thules, i would have asked for at least 75. i was oh great here we go..... he says well i told you 50 so they are yours if you want them. I was so impressed with the lack if greed and pleased i call here as one of the first choices of junk yards. Good guy honest and honorable... what an american way of doing business and its much appreciated.

the guy that took care of me was quick to find the parts i needed. he was friendly and informative…read more thank you

They used to call them Speed Shops. Parts stores that specialized in high performance auto parts…read more These have been mostly replaced by mail order I guess. Except for Indy. I haven't worked on old cars for a while. Today, I needed a part for one of my vintage muscle cars. It was only a small part, but not available at an ordinary parts store. I called: they had it in stock. When I got there, the owner (Dave) was as friendly & helpful as I remember him being back when I spent a lot more time working on hot rods. I'm so glad that this store is still around!