I called Stephen's back in May (apologies for the delayed review) in the hope that they could…read moreresolve an exasperating problem with my 2006 Jeep Wrangler ... chronic water leaks on the passenger's side door. I bought this Jeep new and it never leaked ... until I made the terrible mistake of having Certified Automotive Disasters (Upham Street, Melrose) do a substantial amount of mechanical and body work (see my Google and Yelp reviews for details of that monumental debacle). I was almost ready to give up on the water leaks when I called a *real* body shop, Stephen's, to see if they would be willing to at least look at it. I wouldn't have blamed them if they declined to try to fix Certified Automotive Disasters' mess, but, luckily for me, they didn't, and I was able to quickly schedule a time to bring it over for them to assess. Enter Shawn Bolger ... although he rightfully made no promises, he said they would try to adjust the door to stop the leaks. I dropped off my Jeep the following week, and, to my absolute elation, their adjustments seem to have solved the dreaded leak problem. Although it didn't rain a lot this summer, we had several heavy downpours and occasional lighter rainfall, and every time, without exception, my Jeep stayed bone dry (including, most recently, the all-day heavy rain on Sun 09.13). To say I'm thrilled is an understatement ... until you've had a car that has water leaks, you don't know how life changing it is to again have one that doesn't. So thank you to Shawn and the techs who were not only willing to try to help a complete stranger with an unconventional request, but who also had the skill and experience to fix the problem. I can't recommend Stephen's enough based on this brief but outstanding experience ... thank you again.

Huge shoutout to Stephen's Auto Body in Melrose, MA for an outstanding experience…read more Estimator Shawn Bolger delivered superior service from start to finish - clear communication, helpful guidance, and true professionalism throughout the process. The team did an awesome job repairing the bumper on my 2016 Audi Q5; the car looks fantastic and the work is flawless. Highly recommend Stephen's Auto Body if you want quality workmanship and great customer service.

Quick friendly and accurate thanks I'm from Texas and all it took was a phone call they did…read moreeverything and provided pictures payment system was super easy if I ever need something moved I know I can call them i almost flew out there from Houston glad they took care of it

Excellent service and on time! Joel was very helpful getting my vehicle towed with care!read more

If you're in need of towing G-J is your best bet…read more They must have 100 maybe a few hundred trucks. Regula tow trucks flatbeds container trucks you name it 18 wheelers the works. They can handle anything from towing a motorcycle to a tractor trailer with a full load. I Give G-J a Solid 5 Stars.

My son's school laptop is missing out of my mom's car and I called to ask about it and they hung up…read moreon me. Told me they nothing to do with it. Told me he's been working since 7am. Told me to stop talking before I even finished asking him a question. I mentioned how impolite he's being and he even acknowledged it and kept on going. I called back and he was even more rude and hung up again. I called back and asked if I should come back with police and he said I can do whatever I want and hung up again. The office that inventoried the car also wonders where it is. I'm hoping the person that took it "finds" it and does the right thing. That will save me from having the school track it on Monday.

I was stuck with a dead battery in Dorchester and the owner of Beantown Towing walked over while he…read morewas driving his personal vehicle and offered to help me with his battery pack. He was very kind to offer to help me. Great person and I am sure he runs a great tow company business.. I was not surprised when I saw he already had a 5 star rating. thanks for the help Friday Dunkin Donuts. Sean H

Not very responsive and advertise services that are not actually offered. I reached out for support…read morefor replacing my flat in my driveway and only received a snippy response days later. ‍

They're horrible they tow my car and broke my right rear wheel it's not spinning and abs light on…read more A wheel locking + ABS light is mechanical failure, not coincidence. Rear wheel not spinning + ABS light = classic tow damage. If they'll not pay my damage. I will pursue my legal rights.

I had my car towed from a different car repair place (near where it broke down) to my mechanic and…read morethey took care of it within 2 hours... they were in touch with the shop where it was originally stored overnight and took care of getting it to my mechanic without issue! One call and done! They even updated me along the way and called when it arrived. A very Stressful event was made better! Thank you!

I can't thank Robbie and his father enough for the incredible work and customer service. I felt…read moresupported throughout every step of the process. This was my first time ever in an accident. I was rear-ended, and they were quick to fix it with OEM parts as a Tesla Certified repair center. I'm really happy with all the work they've done. Robbie and his father were very kind and supportive of all my anxiety throughout this process. They were more than patient enough to sit through and explain the appraisal process with me. They explained that any additional supplements for extra work would be provided under the direction-to-pay form I signed with them. They helped reassure me of any doubts regarding out-of-pocket expenses. Thank you all again for making this migraine disappear. Today's Collision Malden is the first place I would recommend to any of my friends or family members to trust with their car.

It's important to take your Tesla to a place that specializes in this vehicle. My damage was minor…read morebut they treated me with care and the repairs were perfect. They event pointed out some stuff that the Tesla dealer had done wrong at the time of servicing the car! Highly recommend.

I called and was quickly able to get a price quote. The driver picked up my car in the time frame…read morepromised and delivered it quickly. Driver was very nice and I would highly recommend.

My muffler almost fell off today. While I was waiting for a family member, Chris Murray saw what…read morehad happened, and swooped in like an absolute angel and saved the day. My children and I were pulled over on this hot day and he assessed the damage and helped secure the muffler so I could safely bring my kids home. He wasn't called, just knew he was needed. I will forever be grateful! if I could give them ten stars I would!!! Great service provided by even better people. There aren't enough thank yous in the world!

As an Elite Squad member, it is rare that I give a 5 star rating. The company has to hit several…read more"over the wall" benchmarks to get this rating from me. The team at 1st Class Auto Body has hit the highest level of benchmarks and standards that anyone can ask. I've been their three times. Two with my new Tesla and previously with my SUV. I scuffed up my new Tesla getting use to the wider body frame and they went above and beyond to get the correct red color for the scratches, but, also lent me a loner car (a luxury sedan) free of charge while my car was tied up for three days. Since I was paying for this myself, they were more than fair on the price, in fact coming in below the estimate. They detailed my car before I arrived to pick it up. Looked showroom quality!!! Do yourself a favor next time you need help. 5 stars and well deserved!!!

Best experience I have had at an auto body shop ever! The owner is so personable and friendly - and…read moreso is the rest of his staff! I will continue to go to them for a long time!