This Towing company responded to my keys being locked in the car and a difficult situation of the doors not unlocking despite many efforts. The young man who responded said he wouldn't leave until he got the doors opened and after his amazing problem solving he was successful. The young man was so kind and professional. I definitely recommend this company if you have an issue with your vehicle. read more

flat tire. AAA quick response. Orion was very professional, efficient. Highly recommended

They were here answering a AAA call. Needed a new battery. Shaun was great. Friendly and had me up and running with a new battery in no time

Car wouldn't start, dead battery. Replaced the battery only to discover alternator not functioning properly. Shaun brought a new battery, tested and installed it in brutally hot humid weather. All's well, can't thank him and CMT enough for their quick response and professionalism. AAA handled the referral. read more

Cmt towing and repair. We are her for you, lockouts , flats , towing, and battery installs. read more

CMT Towing and Repair - Auto Repair Near Me - Woburn, Massachusetts

The tow truck driver was very knowledgeable in setting up the vehicle to tow. He came quickly after I called for service. He was very knowledgeable with the location the car needed to be towed to. Overall very satisfied with the towing service I requested. As I note: I was actually shocked he came so quickly after I requested the service. Some states take an hour or longer to respond. read more

They took no responsibility for ripping the front bumper off my sons car during a tow service. They said that the bumper had been replaced before and it would not have happened if it had been the original bumper. It is a newer used car for us, the bumper was fine to us...and was towed just the other day by another AAA service provider....now it is zip tied to the car! Which CMT didn't even do for us, the station we towed it to did it. No apology no nothing. Just rude service at the shop. Not even a suggestion of where to get it fixed! read more

Had to call AAA to get my car towed after having to pull over due to a faulty clutch or clutch pedal (still awaiting results from mechanic). Nori showed up more promptly than expected and was very communicative, cordial, patient. Great vibe, great service. read more

Sean from CMT came to the rescue when I had a flat tire. He was very professional in his approach and he took the time to check the tire, showed me the damage, and carefully put the spare/donut tire on my car. He also called me ahead of time to let me know when he would be arriving. He was conscientious, and I was very happy that Sean was the person that helped me. Kudos to Sean! read more

I have tried to schedule a synthetic oil change because I got a Groupon for this place and it's right down the street from my work. It's been almost two weeks now and I have not heard from them...I even went by the place and no one was there! I would like a refund!!! Terrible customer service!!!! read more

I paid $59 for the Groupon for oil change at "CMT Towing and Repair" in Woburn on September 29, 2023. I had the similar experience as another customer even though we do not know each other In addition to the $59, they charged me another $15 for labor, fee and tax, total $74. The technician changed oil in the parking lot, very unprofessional. I change oils a few times every year for more than 20 years in various states and cities. No shop does it in a parking lot. The oil was leaking on the ground and causes pollution. The guy at the shop said the additional charges are in the fine print. But the only fine prints on Groupon: * May be repurchased every 30 days * Not valid toward taxes or gratuity * Limit 3 per person On the receipt: * Labor: $8.64 * Fee: $5.18 * Tax: $0.86 I should only pay $0.86 tax, but they charged me $14.68. I certainly will not tip them $14. Full synthetic oil change at "Hometown Automotive" in Stoneham cost $45 on their website. I used to do it at Woburn Toyota dealership for less than $60. This shop? $74. Ridiculous. "CMT towing and repair" tows cars for AAA, but it is not a place for oil change or anything else. I made a mistake buying this from Groupon and you should not do it. If the owner of this business wants to fix their mistakes, give me a call or send me email mahouse2011@gmail.com in 10 days. After that I will repost this review in many other places. read more

CMT Towing and Repair - Groupon fine prints - Auto Repair Near Me - Woburn, Massachusetts

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On July 25th 2 team members from CMT Towing saved my day and we're amazing. Cool under pressure and totally professional. My call was a Triple a issue and I can't say enough how great these men were. Thank you so much. read more

creepy. condescending attitude. obviously not a fsn of female drivers. I asked for a simple jump start and got an almost threatening attitude. the ump start worked. the attitude did not. read more

I was very pleased with the service. It was prompt and peace of mind tracking truck location on Google Maps. Notify help was on its way.

had my mercedes flat beded to the tire store they can earlier than requested very professional. great job highly recommend them read more

A dishonest company that added unexpected fees when redeemed a Groupon. The mechanical did not specify what kind and brand of oil they put in nor rotate the tires as per the package deal description. But bring the Groupon of not printing their fine print. read more

I had a flat tire and contacted AAA. Sean from CMT Towing & Repair arrived within 20 minutes of my service request. In fact, he arrived at my car before I could get there, and when I arrived 4 minutes later, he had already jacked the car up and was taking the flat tire off. A prior repair tech (6 months ago) had had difficulty finding the spare tire under the vehicle, but Sean knew exactly what he was doing, lowering the tire efficiently and with alacrity. I couldn't believe how quick the whole experience was (having seen it take 3 times as long in the past). I think Sean finished it all and got me back on the road within 15 minutes. Thank you Sean at CMT Towing! read more

I was waiting for this tow company for over 3 hours and they received another call from a police and he says he gets more money for that tow than the 36 per hour. AAA pays the driver actually lied and said he could not locate my vehicle. I would never recommend this company for anything read more

My Harley had an electrical issue and wouldn't start after filling the tank at a gas station. Called AAA for a tow and they told me it would be about 1 1/2 hr wait. I was ok with that. 25 minutes later Zachary showed up with a tow truck. I'm always nervous about the bike being on a flatbed but Zachary was very good tying it down rock steady. He was knowledgeable and friendly, you can't ask for more especially on a 90degree day. Thanks Zachary. read more