The Best Auto Body I have ever been to. Kevin, Angel, Hilda and all of them are good people!read more

Unfortunately, the new normal seems to be trying to avoid being hit by distracted drivers. In this…read morecase, the driver was looking down at her lap and failed to stop at a red light. Thankfully, the team at 1st Class Auto Body in East Boston came to the rescue. After the damage was appraised, I brought my vehicle to them for repair. They were reasonably busy and had to order parts to replace the damaged components, but I just picked it up and it looks absolutely beautiful. You'd never know it had been in an accident! I can't praise them enough. They kept me informed throughout the entire repair process with regular updates, which gave me great peace of mind. As an added bonus, they even cleaned the interior of my car before returning it. Between the flawless repair work and the attention to detail, my car looks and feels brand new. I highly recommend them!

The guys at Eurocraft Motorsports are fabulous. All the guys that I dealt with are all professional…read morepolite and they do care about the customer believe it or not. They really care about the customer. My friend has been using David and his crew for years and recommended to bring my daughters European vehicle here. oh by the way they specialize in Mercedes BMW Porsche Audi like German vehicles all the European units. Anyway, to make a long story short day, accepted my daughter's vehicle and gave her an appointment within three days of me speaking to them on the phone. I brought my daughters vehicle. They did an appraisal on it and gave me a written estimate for the work that had to be done. This was a special case I'm not sure if they charge everyone for an estimate but my daughter brought it to a bad shop so her timing belt was fixed in incorrectly so they had to investigate before doing any work open up the compartment and check everything out.. They were extremely fair with the pricing. I believe I got an honest estimate and they went ahead and sent it to me via email and I approved it through the electronic system. it took approximately five days for them to complete the job. They needed special parts and special tools. the whole time I was kept up-to-date. Everything was definitely handled professionally. After three days, they asked me if I wanted a loaner car, this was the only negative kind of a hilarious part of my transaction with them. I went to pick up the loaner vehicle and I'm not sure what possessed me to take a peek around around the whole vehicle. I noticed that the inspection sticker was out of date so even though they offered to let me use a car for free at that point just left it there and went home. a couple days later my daughter was finished she went. They accept all sorts of payments cash payment I believe and credit cards. Her bill was extremely reasonable for the inspection and the work that had to be done. I would 100% to David and his crew. I believe they're hard-working and the shop is clean and presentable. I would bring an $80-$100 K car here for them to work on it no problem.

Brought my G80 M3 in for an exhaust install and a small cosmetic repair. Great service and the guys…read moredid an awesome job. Would definitely recommend going to them.

I called Stephen's back in May (apologies for the delayed review) in the hope that they could…read moreresolve an exasperating problem with my 2006 Jeep Wrangler ... chronic water leaks on the passenger's side door. I bought this Jeep new and it never leaked ... until I made the terrible mistake of having Certified Automotive Disasters (Upham Street, Melrose) do a substantial amount of mechanical and body work (see my Google and Yelp reviews for details of that monumental debacle). I was almost ready to give up on the water leaks when I called a *real* body shop, Stephen's, to see if they would be willing to at least look at it. I wouldn't have blamed them if they declined to try to fix Certified Automotive Disasters' mess, but, luckily for me, they didn't, and I was able to quickly schedule a time to bring it over for them to assess. Enter Shawn Bolger ... although he rightfully made no promises, he said they would try to adjust the door to stop the leaks. I dropped off my Jeep the following week, and, to my absolute elation, their adjustments seem to have solved the dreaded leak problem. Although it didn't rain a lot this summer, we had several heavy downpours and occasional lighter rainfall, and every time, without exception, my Jeep stayed bone dry (including, most recently, the all-day heavy rain on Sun 09.13). To say I'm thrilled is an understatement ... until you've had a car that has water leaks, you don't know how life changing it is to again have one that doesn't. So thank you to Shawn and the techs who were not only willing to try to help a complete stranger with an unconventional request, but who also had the skill and experience to fix the problem. I can't recommend Stephen's enough based on this brief but outstanding experience ... thank you again.

Huge shoutout to Stephen's Auto Body in Melrose, MA for an outstanding experience…read more Estimator Shawn Bolger delivered superior service from start to finish - clear communication, helpful guidance, and true professionalism throughout the process. The team did an awesome job repairing the bumper on my 2016 Audi Q5; the car looks fantastic and the work is flawless. Highly recommend Stephen's Auto Body if you want quality workmanship and great customer service.

these people are an absolute pleasure to work with. Danny and Kobe are so fantastic. responsive,…read morehonest and they do an outstanding repair job. I would highly recommend this place to anyone

My car was rear-ended in a minor accident, and when my insurance company gave me a list of places I…read morecould take it for repair, HTAB was at the top of the list and I picked them due to their being within an easy 10 minute drive from home, plus their stellar Yelp reviews. Sometimes businesses with high Yelp ratings disappoint, leading one to hypothesize that they must've paid some "reputation management" outfit to inflate their numbers through the use of shill reviews by AI-generated sock-puppet accounts. (Yelp tries to combat that but there's only so much they can do given today's scale of shady internet shenanigans.) Well this is one place that totally does deserve all its glowing feedback! This place turns out to be an owner-operated business, and I dealt directly with the owner who was a both very knowledgeable and relatable young man, I'm guessing in his mid 30s tops. The other two employees I interacted with were similarly very pleasant and helpful folks...none of the gruff or sullen vibes you often encounter from service workers in this region. When I told them that I would be going out of town in a few days, they expedited the work so that my car would be ready just in time---and most impressively, they kept me updated on its status (via both text messaging and email) nearly every day until I came back to pick it up! Not only was the work done flawlessly making the car look brand new, but they even gave it a free car wash AND full interior detailing! (It had been covered in road salt/grime from a recent snowstorm and I had not vacuumed the inside for almost a year, lol---so they got their money's worth from whatever car wash place they must've taken it to, lol.) I only wish EVERY business could be as damn near perfect as these folks, let alone car-related businesses! Can't recommend them enough, and would definitely go back if, gods forbid, I got into another accident again.

I couldn't be happier with the experience we had at Ace Auto Body after my daughter's accident…read more They did an amazing job repairing her car, worked seamlessly with the insurance adjuster and agent, and made the whole process so easy. Their customer service was outstanding--they were knowledgeable, efficient, and genuinely cared about making sure everything was handled quickly and professionally. I highly recommend Ace Auto Body!

I've gone here twice for repairs through insurance, fender work and side panel scratch. For those…read moreminor repairs, their quality has been amazing; however, my car was returned with scratches on the rear windshield.... They do great work, are timely, professional, and communicate. Just make sure you take pictures of your car before you drop your keys off.

I cannot recommend this place more!…read more Someone sideswiped my car, and insurance was being opaque and difficult to work with. Sierra at South Medford Auto Body took over for me like an absolute queen and was able to tell off the insurance company, get my car fixed, and make sure I had zero down time without a fully covered vehicle. They have been flexible, communicative, and a godsend with how stressful every other aspect of this process is. The repairs were faster than expected, and the team here clearly puts in effort to guarantee happy customers--beyond some extra fixes, they even repainted a part completely unrelated to the incident, simply because the color mismatch "was bothering them"! Just an amazing level of service all around, so glad I live nearby! The shop is also walking distance (~2 blocks) to two different car rental shops, so you can skip any needless ubers. Any down time you spend in the office will likely be punctuated with visits from the two friendly shop dogs, definitely a pro for me :)

I came here from a friend's recommendation, and would highly recommend! I got three estimates and…read moreSouth Medford Auto Body had the lowest estimate (by about $200). The estimates were also different in details - the labor hourly rate was the lowest (charging a private customer the same as what insurance would accept) and the emphasis is on repair rather than simply replace. I worked with Siera (the owner) the entire time, and she's very easy, professional, courteous to work with. When they identified additional damage inside, she sent photos and explained what is needed, what can be repaired, and what may not be essential. Very easy to work with. They also have an agreement with Enterprise Car Rental across the street for inexpensive/easy rental during the repair. For those of us who don't know much about cars (and especially not about body repairs), it's really important to work with someone/a business that you can trust, and that is also helping you to save a few dollars whenever possible - and South Medford/Siera definitely does that. Highly recommended if you do have to get body repair done! Oh, they also washed the car even though they had to stay late on Saturday to finish it. Really appreciate it.

As an Elite Squad member, it is rare that I give a 5 star rating. The company has to hit several…read more"over the wall" benchmarks to get this rating from me. The team at 1st Class Auto Body has hit the highest level of benchmarks and standards that anyone can ask. I've been their three times. Two with my new Tesla and previously with my SUV. I scuffed up my new Tesla getting use to the wider body frame and they went above and beyond to get the correct red color for the scratches, but, also lent me a loner car (a luxury sedan) free of charge while my car was tied up for three days. Since I was paying for this myself, they were more than fair on the price, in fact coming in below the estimate. They detailed my car before I arrived to pick it up. Looked showroom quality!!! Do yourself a favor next time you need help. 5 stars and well deserved!!!

Best experience I have had at an auto body shop ever! The owner is so personable and friendly - and…read moreso is the rest of his staff! I will continue to go to them for a long time!

I can't say enough good things about this family-owned auto body shop. My experience is always…read moreoutstanding. The quality of their workmanship is bar none. Jake and Tommy, are absolutely great--professional, knowledgeable, and personable (not to mention easy on the eyes ladies)! The staff always takes the time to explain everything clearly with honesty and results always exceed my expectations. It's rare to find a shop that combines skilled craftsmanship with such a personal, trustworthy approach. If you're looking for an auto body shop that truly cares about its customers and takes pride in their work, this is the place. Highly recommend supporting this local, family-run business! Love love love them!!

Super friendly & helpful crew at Mass Motors. Fixed up a couple dents & scratches and my car looks…read morebrand new again and all within a reasonable budget/timeframe. Really appreciated the level of service and communication throughout the repairs.