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    Maid 4 It Cleaning

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    Response time

    2 hours

    Response rate

    10%

    Services - Maid 4 It Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    6 months ago

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    Saber Cleaners & Alterations

    Saber Cleaners & Alterations

    4.7
    (100 reviews)
    $$

    Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

    I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

    The Sunrise Dry Cleaners

    The Sunrise Dry Cleaners

    4.0
    (8 reviews)
    $

    I needed to have a shirt -that I had absentmindedly damaged while wearing- mended. I arrived as a…read morefirst time customer and was greeted in a manner that instantly made me feel welcome and valued. The interior is so well-designed, tasteful, and cozy, it feels like they should be offering massages too. I was apprehensive about placing this favorite member of my wardrobe into unproven care, as the alteration required a heightened attention to detail in order to restore its proper structure and original design. The owner assured me it could be done to my exact specifications. She even invited me to try it on so that we could be sure to get it right. I left my shirt and departed, accepting that there was nothing more I could do. It was in their hands, literally. Flash forward to this afternoon; I arrived with fingers crossed hoping for the best, and THE BEST is what was waiting for me. I tried it on to make sure I wasn't imagining the results, and standing in the mirror in the dressing room, my face lit with pure joy. It is so refreshing to encounter this standard of workmanship. This weekend, I will be gathering all the items of clothing in the house that require mending, and they will be placed in Sunrise Dry Cleaners superior care. Thanks again!

    My wedding dress was a sample which I bought off the rack. Sunrise had reasonable prices relative…read moreto the other cleaners I called and asked good questions about the dress which made me think they knew some of the complexities of wedding dress cleaning vs. preservation, materials, etc. I brought my dress in and was pleased with the service, even though it was a little bit more expensive that I was anticipating (I didn't realize how many layers my dress had). They were kind, understanding, and treated my dress with care. It took a little over a week to get my dress back. It was cleaned nicely and didn't have any issues with the color, lace, or layers of material. I definitely trust them for my delicate dry cleaning needs. - Thank you!!

    Maid 4 It Cleaning - homecleaning - Updated August 2026

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