I am giving Maid In Gilbert one star due to unresolved THEFT.  What began as a decent-to-average…read morehouse cleaning service over a year ago wound up in: - The theft of property from my home in August 2020 by newly acquired team members (mother and 2 daughters); - Andrea Slade (Maid In Gilbert Owner) admitting theft took place by newly acquired staff; - Andrea admitting a separate incident of theft by the same crew on the same day; - Andrea sharing with me in great detail conversations she had with the guilty staff member; - An attempt by Andrea to retrieve our property from a pawn shop near the staff's residence; - A promise by Andrea to provide restitution to us if our property could not be returned, either by Maid In Gilbert's insurance or out of pocket; - A promise by Andrea that she was "not going to ghost" me; - Andrea ultimately ghosting me for over a month; and,  - The apparent closing of this business, per Andrea. I have several messages received from Andrea to back the above-listed statements. Do yourself a favor and AVOID Maid In Gilbert!

I can't say enough great things about Andrea and her crew! With family coming for the holiday, I…read morecalled yesterday hoping (okay, praying) that she would be available to come clean my house today and she was. (YAY!!!) She arrived on time, with a crew of two other women. All three women were super sweet and did a fantastic job. I will definitely continue to use this company in the future.

The one star rating is because I can't give any less. Tracie Clean provided me with the most half…read moreass, partial cleaning job I've ever had! When I say half ass/partial cleaning let me vividly explain. My house was fairly clean before the cleaners came in. When I reached out to Tracie via Yelp I was requesting upkeep monthly services, nothing major, sweep, mop, vacuum, windows, most importantly dust!!! I feel like the cleaners walked into my house (I was at work), looked around and said "Easy money" because it wasn't much to clean per se, I needed housekeeping, literally. I feel completely scammed. So when I say half ass, here's what I mean. The workers wiped the refrigerator off, but didn't clean the outside of the ice maker (see pics). The cleaners took the trash out in all of the bathrooms and bedrooms did NOT sweep around the trash cans. They cleaned the inside of the toilet but didn't have the decency to clean the actual toilet seat. I left it up and it was still dirty. I shut the door to use the bathroom and noticed all the same dust and dirt in the corners of the bathroom that were there before I left that morning (see pics). They cleaned the shower but didn't bother touching the tub. I fell asleep on the couch the night before and left the pillows as they were. When I came home they were the exact same way!! There was still crumbs on the counter from my toast I made that morning. I swiped my hand across the counter ... yup ... hasn't been clean! I saw vacuum lines in my master bedroom but none on the steps. Lastly, Tracie Clean chargers $5 per window. No problem! Great. That $5 per window does not include the window sills ( that was not explained in the initial consult) so they were left filthy. My cleaning was initially supposed to be for 3 pm. Tracie texted me around 1 and said they finished a job early and wanted to come and start mine. Great! Around 5 when I was on my way from work she texted and said done ... here's the invoice. I'm thinking wow! 4 hours of cleaning. It's gonna be spotless. Nope! It was the same damn way I left it that morning. I was so disappointed! I reached out to Tracie and said, Tracie I want to share this with you before I share it with Yelp. Your workers came in and did close to nothing. They didn't even fake me out by moving anything around. Everything on the counter in my bathrooms and kitchen is the same. They literally "wiped" around everything." She said that was unacceptable. They were "new workers and in training". She said she would personally come out to clean and correct everything. She seemed apologetic but didn't come out to correct anything as she said she would. I feel like I've been scammed completely. Never mind those two 5 star reviews. I'm not even sure if they're real. I've never stirred my followers wrong, so ... here's the real deal!!

Where to start... they were two hours late... they came in here wiped some things down but the…read moreentire job was half assed...I paid extra to have my walls cleaned.. my place detailed.. they left dust hanging on all the vents they didn't even take the pictures down like I asked.. there's still dust cobs in the corners... they cleaned inside my toilet but not the toilet itself they didn't take anything off the bathroom counter leaving it dirty underneath.. the floor behind the toilet was left undone... the bathroom ceiling had mold i paid to have cleaned but wasn't...the floors they mopped had residue you can see... the ceiling fan was not done... so much dust... It was my stupid ass fault that I paid her before I looked at the work... She charged me $400 For a detail clean on a 900 foot square apartment and I didn't even get a regular house cleaning... She sent people to do it, she didn't do it herself and when I asked her to come back and look at the work that wasn't done she said she would, she scheduled a day to come back then didn't show and has been ghosting me ever since... It's been 2 weeks since she cleaned and she still hasn't come over or she refuses to video call me... I feel like she ripped me off 400 bucks and now I have to pay somebody else to do the work that she didn't do... If I were you I would keep looking to find somebody more responsible and more professional someone who actually knows how to clean...this girl is not it

This is one of the best cleaning experiences I have had. Setting the appointment was super easy. It…read morewas all very professionally handled. Our cleaner, Lisa, was exceptional, very thorough, very detailed. She was also very pleasant and polite. She arrived on time and got right to work. The finished product was amazing. My house was clean and smelled fresh. I will be using them regularly.

Very kind and accommodating, did everything I asked. 380$…read morefor move in cleaning and they helped me out by scrubbing grout.

Liz was very responsive and professional, and thankfully got me in on short notice. We…read moreunfortunately were stood up by a cleaning company we used previously (and once were very happy with!) and missed a whole weekend of moving in because of it. I shopped around frantically and although I heard back from other companies, I chose Vacant House Cleaners because she understood exactly what I needed and quoted me a reasonable price. They were prompt, very friendly and easy to communicate with. She kept me updated by text and got the job done sooner than expected. We were finally able to start moving in to our new home thanks to their great work!

EXCELLENT SERVICE!!! I am SO glad I found this company! I hired "Vacant House Cleaners" to clean…read moremy vacation rental properties each time our guests check-out, so I've used them a lot (on the average about once per week for the last 6 months). I'm very specific and picky about what needs to be done and how it needs to be done because my guests are not going to be happy if they arrive and the home is not immaculate. Liz and Roxie have consistently done a wonderful job each time they've cleaned a property for me. They show up on time and pay attention to details. They are trustworthy (I do not have to be there while they are cleaning because I know they are honest). They have been great to work with and I'm planning on continuing to use their house cleaning service on a continual basis. I have even referred a few friends to them and I'm happy to do so, since I know that they will do a great job! :)

I have been a customer of Maria's for more than 10 years but my experience over the past few years…read morehas been significantly different than when she was hired. Maria has a revolving door with her employees. She is unable to get anyone that can understand instructions needed to clean a house. After going through new hires that are untrained time and time again it was time to get another cleaning service that can understand my needs. Very simple instructions that anyone needs for their home. They were also careless with items in my home that ended up broken. I reached out to Maria on occasions but her explanations for poor service were inadequate. I would NOT recommend her service any longer.

They cleaned my house very good, They did a deep cleaning and everything was very cleaned. The crew…read moreis very nice, I asked them not to put the broom sticks or anything against the wall and they respected that. Very please with their work.

Prickly clean was amazing!! So easy to work with, responded quickly, and provided a thorough clean…read moreof my home before we moved in. Great price too. Would highly recommend!

She does a solid job and is easy to work with. Shows up on time, gets everything done, and the…read moreplace always looks better after she's been through. Nothing over the top, just consistent and dependable, which I appreciate.

Called Garcia's Housecleaning because our company needs a cleaning company for 1-2-month period…read morewhile our current cleaning company tends to a personal family matter. Was going through some details to see if they were interested in coming for a walkthrough to provide us with a free estimate. When I mentioned our NET30 payment terms the person hung up on me. I called back and was hung up on again. If this is the kind of customer service they provide, we definitely don't want a business relationship with them. There was no need to be hung up on, they could have been professional and said our NET30 payment terms didn't work for them.

I wish I could give these guys more stars! I was able to quickly and easily make an appointment for…read morea full house cleaning. And clean they did! My shutters, bathrooms, floors and more are all sparkling. Not sure my house has ever been this clean. I am very satisfied. Thank you, Angela, and Garcia's Housecleaning!