Overall, the cleaning quality was very good and the staff was professional. Communication was great and they are flexible. Any issues I had were always responded to quickly and addressed. I appreciate their customer service and would consider using them again. read more

After being disappointed couple different cleaning services, Lynn was such a delight to find and has been helping us keep up on the house every other week for over a year now. She has a personal touch and rapport that's really missing from other companies. Rates are competitive, services are flexible to your particular needs, and there's clear/quick communication if schedule changes are needed for any reason. All of her cleaning agents are natural, and she loves dogs to boot! read more

Very prompt, efficient, and kind. We hired Lynn and her crew to clean our ADU before the next tenants move in. Would hire them again in a heartbeat. read more

This is a recent review. I hired Lynn for my project last year. I think she did a good job for my client. Then hired for my house for monthly cleaning. She did not do the job. Missed lots spots and called her again she came back and she did it. But she never showed up my monthly scheduled date. No calls. It's too bad, I was trying give her more work... no response means not professional. read more

Lynn and her company were recommended to me by a realtor friend. I needed to hire someone to do a deep cleaning of a relative's house in Portland (I live in Eugene). She came by, assessed the situation, and gave me what I thought was a fair price (the house was in terrible shape). On the appointed day, she and her crew showed up as scheduled and did a fanTAStic job. They cleaned areas I wasn't expecting them to clean and even folded a huge pile of clean laundry (the house-cleaning service I use in Eugene doesn't touch laundry, lol). And I can tell she really cares about her clients--not just their houses. Highly recommended. read more

Fantastic! I am a 24/7 caregiver for my wife and my housekeeping has been limited mostly to occasional vacuuming & dishwashing and laundry. The house hasn't been properly cleaned in three+ years, when I had it professionally done by another company (estimate given via the phone and actual cost that was twice the estimate). Lynn came by earlier in the month to assess what was needed and offered suggestions regarding their services. She gave me a price for the work and that's how much it costed me. (NOTE: NEVER take an estimate over the phone without someone actually coming out to see the work needed). Lynn & her crew showed up on time, she confirmed the job and agreed upon price, and the work was completed in 3 hours. When they left, everything shined, smelled great, and exceeded my expectations. The bathrooms were immaculate. The glass shower doors haven't been this clean since they were new. They even cleaned the pictures on the walls (and we have a LOT of pictures!). We really couldn't be more pleased. I have scheduled cleaning every two weeks so that I can forget about housekeeping and concentrate on taking care of my wife. Thank you Lynn. read more

I am totally pleased with Lynn's work. She is on time (and if she is running late, she calls). Lynn uses very healthy green products to clean and the little things are taken care of without pointing them out. I was shocked to read some of the negative reviews because they didn't even sound like her and her team. When I arrived yesterday, her cleaning assistant was paying great detail to the pulls in the work area. Lynn had cleaned the refridg and had taken out all the green hairy unidentifiable veggies! I have had her clean 3 times for me already and cannot say enough positive things about her. Please hire her on a regular basis. She is trustworthy, professional and kind. read more

Do not work for this company. Lynn is a very rude lady, She was suppose to pay my mother on June 1st but since it was on a Saturday she said it would be on the 3rd. She failed to pay my mother on the 3rd and then fired my mother on the 4th for being a few mins late. Later that day she text me telling me my mother had less then 3 hours to pick up her check or she would mail it. This lady also never took down my mother social security number so I will be reporting her to the department of Wage & Commission and finding an attorney. This lady also makes her employees meet her at her house and doesn't clock them until the first house. Then clocks them out after they leave and makes then go to doctors appointments with her, Stores with her and get her car fixed all unpaid. She also made her employees ask people dropping goods off at Good Will if they could have the items for her while still being unpaid. My mother worked 7 days a week from 8am to 6-7pm for $350. read more

Maid Organics cleaned our house for several months and I was never satisfied with the results (except for one time, which I'll touch on briefly). The house was never cleaned that well, in fact, they had to come back on one occasion to clean some things that were so basic that it's shocking they missed them. But, even when I didn't request that they return, the cleaning was always very poor. They would move things around deliberately (changing the orientation of throw rugs, the order of pictures, etc) in an attempt to make us believe they'd cleaned thoroughly. The only time the house was expertly cleaned was the day they asked us to fill out a survey. When I mentioned this to the owner, Lynn, she said it was simply a coincidence. I enjoyed Lynn over the phone and even when I met her in person, so that is why I decided to hire her company. However, she was extremely difficult to get a hold of. The times that I had to call her voicemail was full (for days at a time). I also would try to contact her via email and she would take a long time in responding or would not even read what I wrote. There were a couple of times that I had a change and she wouldn't read the email or tell her people, so they never got the message. Also, we had a new cleaner each time, which tells me that turn over is high at this company. I realized too that Lynn charges a lot. I'm willing to pay more for non-toxic cleaning products, but I recently interviewed (and hired) a new company and they are charging me the same price for three hours worth of cleaning as Lynn did for two. So, although the cleanings were never terrible (except on a couple of occasions when they were highly unsatisfactory), I think you can find much better service, at a lower price, with a company owner who actually cares about your business. When I told Lynn we'd no longer need her services she responded by saying "I hope you had a great weekend! Thank you for the update." I think she cares very little for her customers or her business. read more

Terrible customer service! I purchased a coupon voucher for this company in March, knowing I was going to hold onto it and use it in August or September when the kids went back to school (coupon was good until end of September). I first tried to reach this company by phone, as per the directions on my coupon voucher. The phone rang and then said the voicemail box was full. I then went to their website and filled out the request for to be contacted back, and noted their voicemail box was full. Three hours later my phone rings with a number I do not recognize, I answer and the person on the other line says "someone called me from this number". Never said hello, or identified the company they were with. I had to figure out who it was, once I did, I explained I was calling to schedule service off a coupon voucher I had. The person on the line said they were driving and would call me back shortly. They never did. I tried three more times over the course of the next week and each time got a full voicemail box and never received a return call and no answer to my request through their website. Now I'm out the money for a service I never received, and have to fight with the coupon merchant if I want a refund, as they have a 90 day policy which has past. I also know two other individuals who purchased the same deal who have had the exact same issues, no return calls, no way to reach the merchant to schedule the appointment. read more

I used maid organic a three times because the owner Lynn was so nice the first time I met her. Unfortunately she is very unorganized and never returned calls or emails. She quoted me at around 60$ after seeing my small bungalow and even emailed the quote but then kept trying to charge me 100$.. I forwarded her the original quotes and she never responded. Then she came knocking in my door and left a note looking for her money even though shed never actually given me a bill except for emailing me her "adjusted" price. I paid her what she quoted me. She seems like a nice person and the cleaning was on but she's very unorganized and should not run a business. read more

We use Maid Organic for our office cleaning and could not be happier! The detailed cleaning leaves our offices fresh and sparkling. The difference is amazing. Regular cleaning gives us the time to get right to work without the hassle of having to spruce up the place prior to meetings. Its just clean and ready to go! Thanks Maid Organic! read more

Lynn and her crew are amazing. They are hardworking, thorough and punctual. They are also great with pets - my kitties get extra love when they come over. When I walk into my clean home at the end of the day, everything feels so organized and tidy - such a satisfying feeling. For the quality of work that these ladies do, they are very reasonably priced. I would recommend Lynn's cleaning services to any of my closest friends. And bonus is that Lynn is so lovely, nice and always responds promptly. What a great company! read more

There were so many "Green" cleaning companies when I began my search but this company really went the extra mile. They didn't just use non-toxic biodegradable cleaners, they actually pay their staff more for taking the bus/light rail, carpooling, etc. They couldn't have been more friendlier or more detail oriented! I am very happy with them and have been using them since 2008. Give them a call, take care! read more

Against my better judgment, I continued to have Maid Organic clean my home for over a year and a half even though I was quite often dissatisfied with the job they did. Partly this was because I loathed the thought of having to research, meet with, and get in place a new business relationship with possible successors who well could end up being no better than Maid Organic; partly it was because the company's owner, while obviously constantly struggling to master the challenges of effectively running a small business, struck me as being a decent and considerate person. It became quite clear to me early on that the company had very high staff turnover. It seemed there was always someone new to the company who would show up to do the cleaning. With so many different people in and out, the quality of the actual cleaning work done by the different people varied greatly. The company seemed to have no quality control process in place by which it monitored the consistency of the cleaning work the staff did. Instead, it seemed to just wait for customers to complain, and then when they did, sometimes, it would take steps to address a problem which had been brought to their attention. But getting the company's attention with a complaint was often not easy. Calls to the company would not be answered by anyone, and attempting to leave a voice-mail would often be impossible because the company's voice-mailbox could be full for 3-4 days in a row. E-mails to the company, too, would often go unanswered for days, and then, when an e-mail did come from them it often did not address what had occasioned the e-mail to them in the first place. I finally decided to go through the hassle of getting someone to replace them after a special cleaning job which I had engaged them to do, and for which I paid an additional sum, was done slip-shod and in a manner, fully inconsistent with the clear written instructions I had given them, which only a fluke of luck prevented from resulting in serious damage being done to some custom-made, and expensive, roller blinds in the house. When I complained about it, and complained forcefully, the company owner responded by saying that she "should have made sure that they [her staff] understood the directions" before they started the work. She was right. She should have. That it did not occur to her to do so is a microcosm of the larger issues which plague this company. read more

Called the number and the person on the other end was not very helpful. She didn't even say the companies name when she answered. I asked if they serviced Tualatin and she did not know but thought they did. I was going to ask more but the person seemed busy and I didn't want to waste any more of there time. Guess I will try to find another eco cleaning service. read more

THEY STOLE MONEY!!! I paid in advance for two separate households to be cleaned. After the first apartment was cleaned the second house cleaning was canceled. They did such a crummy job cleaning the first apartment it was pointless to have them clean the second place. They cashed both checks and said they would return the balance to me. Now they refuse to respond to emails and calls. They stole more than $80 and will not send it back. I am a single parent and i do not have money to lose. The owner pretended to care about families, but i guess she just wanted to take advantage of someone. It has been 3 weeks of emailing requests for my money to be returned. She has not answered any of my messages. DONT BE TRICKED BY THIS COMPANY!!! read more

Scam artist. Do not hire. If you do decide to take your chances do not pay her prior to the cleaning. I purchased a coupon for a 3hr cleaning. For 3 months I tried to schedule the cleaning. No return calls, not responding to emails. Finally I was able to get a hold of her after the coupon merchant prompted her call to me and she then no showed for the appointment that she had set. Now she is not returning my calls. Just checked the Oregon Business registry and it appears that her business license has expired as well. You would probably have better luck hiring any criminal off the street. read more

I bought a deal on Mobba for cleaning service with this company and that also benefits charity. Lynn the owner had been sick and I had stayed patient to schedule this. First my appointment got moved several times but even on the day it finally was supposed to be at, she didn't show up, didn't call or even answer my calls. I still gave this company a chance only because the owner Lynn was very nice and was really sick. It took a while to reschedule the next one. But one of the cleaners was extremely rude (Melissa was her name) and she was really dashing around in a hurry and saying really mean things loudly so I can hear and apparently all because she had a bad day. But there was another lady Katheryn who was nice and she sent Melissa out and finished up the work for me. I highly recommend you asking only for Katheryn for your job. read more

I moved into a new apartment recently that needed a LOT of deep cleaning attention. I just couldn't do it all alone. Lynn and Wade arrived on time, stayed late, and were a total blast! They were incredibly respectful of my space and went an extra twenty miles to make my new house a home. The detail work Wade did on my super old and grungy kitchen appliances was truly remarkable . . . they were a different color when he started! Maid Organic PDX did a great job for a GREAT price. I would definitely hire them again and recommend them without reservation! They were also super fun and nice . . . read more

We've used Maid Organic PDX twice, once this summer and once last year. We have been fully satisfied each time. Lynn and her coworker did deep cleanings both times. Walking into a freshly clean house was such a wonderful feeling! They got into corners that I have never touched. I didn't realize how cruddy the house gets after a year of surface cleaning until they came in and took the crud away! While I'll probably never hire a regular cleaner, I will certainly have Maid Organic do the occasional deep clean. I have no reason to hire someone else. They did a great job. read more

As a busy teacher and mom I didn't want to spend my Spring Break cleaning. I never had my house professionally cleaned and decided to giver Maid Organic a try. I couldn't have been happier. My house was clean and I could spend my Spring Break having fun with my family read more

I see others weren't that happy, but I had an excellent experience with this company. They have come twice to my home (basically I'm one of those people who only have cleaners come before guests), and they did a great job. They were punctual, thorough, pleasant and well-priced. I'll definitely work with them again, liked them much more than some of the other cleaning services we've had in the past. read more

For our last house cleaning, I had to bail on my usual cleaning service because we needed service on Saturday, so at first I was pleased that I came across Maid Organic PDX. But my wife and I were severely disappointed when we came home. Lyn is a terrible cleaner and an even worse businessperson. The kitchen counter tops weren't cleaned well and, worse of all, there were hairs left on two of the three toilets and in two of the three sinks. It was the worse bathroom cleaning we'd ever seen. I took several photos and sent them to Lyn to show her how bad of a job they had done. She offered to come back and "remove that one strand of hair I left in the back of the toilet." After such a crappy job, having her back was the last thing we wanted. A cleaner who doesn't care enough to clean off all the hair shouldn't be cleaning other peoples' homes. So I asked for some money back, which was not forthcoming. I continued to text her to find some sort of arrangement, but she ultimately blocked my incoming calls and texts so now I have no way of getting a hold of her. A true class act! You should ignore the positive reviews on yelp....I trusted them in this instance and I really regret that I did. read more

I'm not sure where anyone heard that the employee's were paid extra to take the bus/light rail. i briefly worked for Lynn and she would usually have me drive my car to the work site and meet her there rather than even carpooling together. I can honestly say, I would NEVER hire this company to come in and clean my home and/or place of business!! I had to question whether or not "Maid Organic" is even a legitimate business after my first pay check due to the spelling of the company name on my check (spelled "Made Organic"). Business was conducted in a very unprofessional and shady manner whenever i had to contact my boss over anything regarding work. Also, while we were at any job site, everything is done "half-assed" and rather than doing the job she is being paid to do, Lynn will stand around and prefers to chit-chat and socialize instead. That would generally end up taking the crew twice as long to clean. I would definitely NOT recommend this so-called "cleaning company", by any and all means. You'd be better off doing it yourself AND save a buck or two! read more