Sofia did our most recent cleaning and was very nice and did a great job! Yvonne has also been so helpful in coordinating recurrent cleanings and any issues that come up along the way. Thank you for all the help! read more

I found Maidpro easy to deal with and responsive to my needs. The cost was reasonable. My cleaner was pleasant, thorough and fast.

Ray Ray was a great cleaner, she did a wonderfully thorough job, both of our eyes were sparkling by the end of the review. She worked really well with our dog around (he's friendly, but so was she!), and was courteous around me and my wife who both work from home. 10/10 would hire Ray Ray again. read more

I had Laura clean our house and she does a great job. I wish it were a little cheaper but it is very consistent when she is unavailable, because they find a replacement and they are very polite and dependable. read more

Amanda was my cleaner- she did a beautiful Job with all the areas of my house. Everything was sparkling clean and smelled great! thank you so much for an amazing clean! read more

So grateful for the help. A team of two came within 24hrs. It's a large home and they did a good job. I had last minute family coming into town. No way I could've done it by myself. Denise the owner, Stephanie the manager and their staff were nice, communicative, and respectful. Good value. I signed up for twice a month. They also happily adjusted weeks for when we would be out of town. read more

Melissa has cleaned our home for several months. She always does a through job. She is friendly and efficient, and every room looks beautiful and clean from top to bottom when she is finished. read more

Reliable and thorough cleaning. Shows up on time and remembers details. Follows up with any special requests.

I have used MaidPro for many years and have consistently been satisfied with their work. I want to especially commend the most recent pro, Kathryn, who did the cleaning. The work she did more resembled a thorough spring cleaning than a regular one. read more

I hired MaidPro and gave them two chances. Two different cleaners and two incomplete jobs. After each I talked with the office and they offered to send someone back out. Both times I declined. After the first time they offered a discount on the second, but again I declined, I just wanted the job done correctly. After two chances I canceled service. They are WAY over priced for the service they provide and can't get the service done correctly. I don't mind paying for good service. That isn't the case with MaidPro. There are plenty of other options out there. read more

I've been using Maid Pro to clean my home for years now, and have never been let down. Their quality is good and has been consistent, and their prices are competitive. read more

I've used MaidPro for years. Not every pro does the same quality job, but most do all right and a few have gone above and beyond. I really appreciate when they make a special effort since I use MaidPro not because I have loads of money (I don't), but because I genuinely need the help with my housework. If anything is remiss, I can always reach out to the office for help. What I most appreciate is the close communication of the office staff. I've had trouble with independent operators who may charge less but can't guarantee me cleaning days or even get back to me without multiple reminders. I can email MaidPro at any time with scheduling requests or feedback and they always respond quickly and helpfully. read more

We've had great service from MaidPro cleaners. They are flexible as well so if something comes up due to weather or we just need to adjust the cleaning date for a week, they are very responsive over email! read more

I DO NOT RECOMMEND MAIDPRO for any cleaning service. My tenant hired MAIDPRO for a Move In/Move Out Cleaning Service. Whom ever Maidpro sent to my house did a very poor job. None of the toilets were cleaned -mold ring inside the toilet bowl, urine & feces underneath the seat and outside the toilet bowl. The bathroom stinks of urine. Bathtub grime on tub and tiles still present. Body hairs on the bathroom floor and in the refrigerator! Windows and tracks are filthy. The house literally looks like it was wiped down with a dirty rag. These are all the thing MaidPro checked off "as completely" in their service sheet. For $250, I should not have spend 2 days recleaning the house. What upsets me the most is this company ripped off a very nice family who had the best intention of avoiding extra work for us. Shame on Maidpro! Maidpro will never get my business nor my future tenants. Unsatisfied Customer read more

Catalina is great! Gets the house clean and adds all the special touches! Thankful I found them

Two gals spent a combined total of eight man hours at my home (which was not a disaster with dishes in the sink or overflowing trash cans) - yet they somehow failed to vacuum the stairs, properly make up the bed in the guest room (i.e., left a blanket, 2 pillows and their cases in a side chair instead of putting them on the bed), finish sweeping a back bedroom or completely clean the tub. I had to ASK to have rugs vacuumed in the master bedroom - which also means the hardwood floors underneath weren't cleaned. I paid $625 and then had to go back and redo - or do altogether - numerous items. Hard fail. read more

The cleaning is inconsistent. Rooms are rarely cleaned the same way twice. The customer service representative, Shey, was curt to the point of being rude. Stephanie interceded at one poin tand that was appreciated. However, the cleaning did not stay up to that standard. Shey would not let me speak with her a second time. I would not recommend this service to a friend or to anyone show would like a trustworthy service they can count on. read more

Complete scam. Hired them for a move-out clean and they literally DID NOT clean. Everything on their check list was checked off but the work was visibly not done. Mud on the floors, nothing wiped down, paid EXTRA to clean fridge and oven and they were not even done. DO NOT HIRE THEM if you want your house/apartment actually cleaned. read more

The worst! 3 months ago they left the gate open with our puppy in the back yard. Multiple 1/2 effort incidents, and today, the last straw, left a 1/2 drank Mountain Dew on the counter, didn't dust and did not move the rugs to sweep!!!!! Terrible service, and goodbye! read more

I purchased a Groupon for 5 hours of cleaning from MaidPro. Once I called to use it, they, sounded frusterated that I had a Groupon, and decided that they no longer service the area I live in. When I asked what to do with the Groupon I had already purchased, the operator placed me on hold for 5 min and then dropped my call. Very frusterating. No idea if they are good at cleaning because they refused to honor my Groupon... read more

Below any standards Left my house dirtier than it was to begin with. The person who cleaned my house left her equipment on the front loan, did not wash floors or vacuum, did not clean the kitchen and left a disaster behind her. Run the other way! read more

MaidPro left a really bad taste in my mouth toward the end of my time. I worked with them for several months and always been happy with the cleans, even if I felt like their prices were a little high. Come to find out, my awesome cleaner was afraid of cats (I have three) and had been chasing them with the vaccuum to get them to go away. If anyone has ever met a cat- or any animal, really- they'll know that chasing them with a loud machine isn't a great strategy for calming them down. Once I learned this, I called the company to complain and my regular cleaner was switched. The new cleaner totally half-assed it, especially compared to the first one. Part of why I chose MaidPro was all their assurances of being "pet-friendly," and after they proved they weren't, then replaced providers with someone totally subpar? Yeah, not worth my time or my money. read more

We originally hired maid pro to help after our fourth baby was born. At first it was great. The kitchen was clean (even inside my microwave ). The bathrooms were clean (even the shower which I hate cleaning). They tidied shoes by the doors, made beds, and i was very happy. But I started growing frustrated when they had to reschedule about half the time, and typically after they were supposed to arrive. I had to schedule recleans when I noticed the dirt on my kitchen floor was simply pushed around instead of swept and mopped. While I enjoyed the break from cleaning, I ultimately canceled their services because it wasn't worth the frustration or cost anymore. read more

So turns out the manager I worked with at this office is no longer working there. Stephanie the new manager (I believe she said she's actually come back to fix it up), not only apologized deeply to me. But said my credit card would not be charged as it had not yet been charged (I checked and she was right). Also, the corporate office is sending us a $50 AmEx gift card for the trouble we had to go through to get our complaint heard. Stephanie gave me the choice of letting them charge the card and re-sending out cleaners or just not charging. I told her I would prefer not to have the card charged but that I would call in 6 mos or so after she's gotten this location back into shape and try them again. I am very pleased with the customer service at this point. I was not happy that I had to work so hard to get a call back, but once I did speak to corporate this was handled immediately and much to my satisfaction. I say give Stephanie a couple months to get this office in shape and try them again. She even said the products they used were not the ones they generally use and will be looking into that as well. Very professional and kind! read more

I've been using MaidPro for 7 months now. At first (like with most cleaning services) the house looked spectacular, but the quality of the cleanings has deteriorated over time. They tout a 21 point checklist so that the service level is maintained, but the fact is you can check off a checklist whether you did the job well or poorly. I've mentioned a few items over the course of our cleanings to the quality control manager and she always responds promptly, but nothing seems to change. For example, the paper shredder wasn't emptied a few times, so she "put a note in the file" so they would remember, well of course it still gets overlooked. Then I was told a "spot check" would be done to ensure the cleaning was done properly this time, but I work from home so I know no one ever came by to spot check the house. I could list off a number of other minor things that were overlooked, but I won't. I would say for the money they are a good deal. They get the house clean enough, but honestly there are a lot of competitors out there that will probably do a better job. read more

I've been using MaidPro probably for close to two years on a monthly basis and they have never been short of great! They pay attention to the details and have always been flexible when I have needed to change the schedule or have a special request. Today Catalina and Stacy cleaned my place and did an outstanding job!! Thank you MaidPro! read more

I moved out of my apartment and hired Maid Pro to come in and do a move out cleaning. The total that I was charged was $220 for a total cleaning with an additional charge for the refrigerator (freezer was never even touched) and oven. I drove the hour to the old home just to make sure everything looked good a couple of days later. First the maid never even went upstairs, I know this because there was still pieces of left over paper and things on the carpet. The heating registers were still filthy, the shower was never touched, the baseboards still had dirt on them, etc. In turn I called to have them send someone out to fix the problem right away, but was told that was not possible. Consequently, I had to go to the store to buy cleaning supplies because I did not bring any with me. I had assumed it would be clean, since I had hired a service. Boy was I wrong!! I then spent 3 hours doing what I had paid $220 to be done. I asked for a full refund and was told that this was not possible. I then sent pictures to show how bad it really was. I was then told that she (MaidPro idiot) would see what could be done. I called twice to see what that was going to be, left messages (have not been returned), and she is avoiding any phone calls now in order to not deal with the issue. read more

See all

This place is horrible. They literally did not even clean my house. I paid extra to have my oven cleaned and they didn't touch it, they just said that is the best we could do. I walked in after and you couldn't tell that anything was done at all. I wasn't there when they were cleaning and therefore they must have just hung out for a couple hours. I had to go in and clean the whole place after paying a couple hundred to them. Then when i called to complain, they wouldn't even respond. Total crooks. read more

They wanted to charge me $105 for my 800 sqft. apartment that is one bedroom and one bathroom, fortunately they had a 25 dollars off. So I thought I'd be lucky to be charged less. In the end, I am here trying to cancel my services and am finding it difficult to do so. My review is: way too expensive for what they do, the 49-point checklist is pointless because that is all that they do, and coincidently all you get. $80 down the drain in my opinion. Additionally, while the person helping you get set up for services is nice and friendly, the cleaners are not too friendly nor talkative. This was beyond disappointing and makes me greatly appreciate my foreign housecleaner at my families house who has been with us for 20 years. Keep an eye out for who you hire. And a note to ALL MaidPros, don't tell your employees that they should just utilize the 49 point checklist, it is pointless. Less variation means less ability to work for different individual families. read more

If I could give a worse rating than 1 star I would. They were horrible. They left my house wide open, completely unlocked with my door completely open. Even after I specifically asked them to make sure they locked up. They didn't dust anything. Counters were still dirty. Floor still had crumbs on it. Worst cleaning service I've ever had, please do not use them. read more

Maid Pro has always done an excellent job with cleaning my home. They are professional and very detailed. Great service

I just started using them recently and so far I am very impressed. Over the years I have had several different cleaning companies and by far they have done an incredible job to date on my home. read more

I've been using MaidPro Broomfield for 6 months now for a once-a-month cleaning and I'm so happy with their services. The ladies that come are always respectful and professional. I prefer that they use my cleaning products and they are always happy to do so. Cleaning day is my favorite day of the month - my house always looks so tidy and looks and smells so fresh and clean. They even do little things - like fold the dog's blanket and set my daughter's stuffed animals all upright on her chair. I will continue my services for a long time! read more

We've been using MaidPro Broomfield now for about seven months and have been completely satisfied. Ours is about a 2800 sqft house on two levels with both carpet and hardwood floors. We've established a good working relationship with the cleaner who comes every two weeks. If we need her to focus on an area or not clean another for whatever reason, she follows our request exactly. read more

we rented our home for 6 months furnished and the renter paid maid pro 360 to clean the place by then we were back , and there when they came. we had already cleaned all of the appliances inside and out ourselves as they were all high end appliances. when they left all looked good although i had t ask them to do the cabinets in the kitchen and the slate stairs leading to the bottom level once they had left and i had time to really look around i was very disappointed blinds not dusted in all rooms, under beds not vacuumed or dusted (mostly hard wood w some carpet) etc ( i knew this as there was lots dust or objects under 3 beds). floors were shiny, slate shiny but upon close examination not really clean. before i wrote this review i called the company and told the lady i would rather complain live than write a review, she of course was sorry said she wld send someone out to redo (no thanks!) and appreciated the call. she said she would send be a questionaire so i could write details (after i asked he to do so) but 3 weeks later and that never arrived thus this review! read more

Don't do business with this company. I had an initial cleaning which was great and scheduled regular service. They sent a woman that skipped even the most basic tasks like sweeping, dusting and wiping down counters. When I complained they sent the same woman back *with a trainee*, and they got even less accomplished. They rescheduled our cleaning without notice for a date when I was out of town, but charged me for it nonetheless. I canceled my service rather than rescheduling, but they refuse to refund the charge, in spite of the fact that it was not in accordance with our agreement and the service was never provided. They are extremely poor at communicating and 'lose' e-mail responses all of the time, whenever the subject is less-than-positive. I have been able to get a refund through my credit card company, but MaidPro is uncooperative, dishonest and provides poor service on the whole. read more