Hosea was very easy to communicate with and his prices are fair. Glad to have found a company…read morethat's reliable, quick and honest. Will be using him again from our same day deliveries! Thanks Hosea!

Received very prompt and courteous service from this company. It is most affordable. Thank you for…read moreyour service, Rapid Quik!

Sam was amazing! Reasonable rates, very responsive, and also very courteous and polite this sets…read moreNotary Excelsior way above the rest! I'm sticking with Sam!

Sam was on time and saved my day when the other guy flaked on me. During the signing, Sam was very…read moreinformative and made things get easy and quick. I highly recommend Notary Excelsior. I have found my notary for life!!

A Mistake I Will NEVER Make Again…read more This morning after dropping off my kids at school, I hopped online to see if there was any JellyCat Authorized Retailers in the area as both my girls expressed wanting a certain one for Valentines Day. Luckily, there was one close and it was currently open. I walked in to Paper Annex, there was one gentleman at the counter, I saw where the JellyCats were located, they didn't have any Valentines Day ones out so I asked, (Who I believe is the owner Scott) "Do you have any of the Valentines Day JellyCats available?" He replied "Oh, yes we have them, we have had for some time but, we are not putting them out yet though" I thought to myself (seems odd to not put them out to SELL THEM) but whatever. So I asked. "When are you putting them out" In comes from the back and older blonde lady, who I am assuming is his wife Colleen & she says, "we are not putting them out til the 15th" I Replied, "Oh Weird, I thought it was the 13th as I had seen at some others shops that are not in the area posting about them" She replied, super snotty and said, "well, we are not putting them out til the 15th, people come in and buy them all up and re sell them" (she acted as if she thought I was trying to do that, based on the fact maybe, I'm a husky dude with tattoos and doesn't look like a Jelly Cat collector) "I Replied I thought online that they were out now" She told me "Well, we are putting them out on the 15th" I said ok Left this store and will NEVER return. I am not reseller I am a single, widowed dad of two girls that was trying to get a jump on getting their valentines day gifts early. I hope she's (Colleen) is ok with her wrong and semi discriminatory assumption of me along with her POOR CUSTOMER SERVICE! All good Scott & Collen, I tried to support your small business. You wanted to be rude and unkind. I hopped online to JellyCats website Got what I needed Shipping was free & I NEVER have to come back into your business. Cheers!

Cute place for gifts but definitely don't rent a box and have your mail come here! Soooo many…read moreissues receiving mail since new owners took over. Multiple conversations to try to get them to take mail delivery seriously and not make soooo many mistakes... but it just goes in 1 ear and out the other. No care or concern, no apologies just excuses followed by more mistakes. Really disappointing to know some people can be so horrible and treat long standing customers so rudely!

Paul Aliman stepped up to help me when I was desperately seeking a resolution to an undersized…read moreUHaul trailer going from California and heading east across country. There were NO OTHER trucks available in Orange County. He assured me on the phone that he would help me find a resolution. He DID! After deliberately strategizing with me, in wisdom and empathy, he suggested I drop off all my boxes and he would freight them for me. This he said, would give me enough room for my other belongings. IT DID!!! A GENIUS solution that I would have never thought of. I was able to unload two pallets of boxes and reload the rest of my belongings before leaving town. His Cast Global Shipping business is one of dedication to his customers. He went above expectations by securing my boxes for me with additional stuffing and foam before shrink wrapping them onto their pallets for transportation. Everything arrived within a week, and NOTHING was damaged! Paul was a Guardian Angel for me that day and for my belongings. He was a calm voice within my stormy day. I will be ever grateful for his ability to see past my distraught demeanor and with patience exceed any "customer service" experience I've ever known! Trust this business with anything and everything that you hold dear! Paul Aliman will treat you (your college student, your mom, your Oma or Opa) and your belongings with the same value. I drove away that afternoon with a heavy burden lifted and rested knowing I could trust his word and work wholeheartedly. Thank you, CAST GLOBAL SHIPPING & FREIGHT!

A+ Extra polite and professional. Helped me unload heavy packages. Very thorough and helpful with…read moreforms I needed to fill out.

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

I was able to get photos copies very fast and easy. The costumer service is the best.read more

I am not a customer yet, but I guarantee, I will be back! Called in to inquire about pricing and…read moreservices and was blown away by the owners kindness and willingness to work with us as we are a local non-profit just starting up! Pricing seems reasonable but since the service blew it out of the park, it's priceless. Thank you Jeremy, I'll be referring people over in the meantime.

I've had my box for over 20 years. I've dealt with the old owner Susan and now the newer and…read morecurrent owner Jeremy that took over in 2017? Owner Jeremy is a stand up Owner. He's ALWAYS been helpful and goes out of his way to let me know if a package has arrived for me or does something to make it easier on me. Just yesterday was an example how Jeremy went out of his way to take care of an issue. If anyone is in need of a mail box, this is definitely the place to go to. Jeremy has all the services that your local post office offers. If you want accuracy and convenience, Jeremy is your guy! You won't be disappointed. Nothing but EXCELLENCE and TRUE PROFESSIONALISM!

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.

Came to HB Ship & Mail to notarize some documents, and the experience was so quick and easy! We…read morewere in and out in no time, and the lady assisting us was super nice. Highly recommend for fast service!

Originally came across this mailbox service location when I came by with friends who live in the…read morearea it was their referral. Now, I visit for mail service when I visit this area to stay on "staycation" and need to ship out special gifts. It is very convenient. There is a great gift shop also just a couple doors down (also a cute book store across the street) so it's a great neighborhood to find wonderful gifts and easily package them and ship them Their staff are amazing! Always helpful and they truly go above and beyond. So welcoming and friendly with any mail service or packaging help I've needed. Thank you to their wonderful staff.

I've been a customer for 20 years, and I couldn't be happier with their service. They've handled…read moreall of my business correspondence over the years, and every interaction has been a pleasure. Whenever I need assistance, they're always friendly, responsive, and genuinely happy to help. I highly recommend them!