I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)

very friendly service. cute decor and ambiance. they helped me with a live scan and were super fast…read moreand helpful. definitely 10/10 recommend!

Best live scanning in OC! The staff were professional and efficient with their time. My shallow…read moreprints are challenging to get and she didn't stop trying until she got them. The rolling fee is $25 plus the DOJ and/or FBI fees. I was in and out in 5 minutes. They are training another person to live scan so I can assume the nonexistent wait time will remain nonexistent.

This was one of the most unprofessional experiences I've ever had with any business. The front desk…read moreemployee was rude, confrontational, and made the entire process way harder than it needed to be. I ended up making three separate trips because of their mistakes, and each time the attitude and lack of basic customer service only got worse. The manager wasn't any better -- completely dismissive and unwilling to help fix the situation. Overall, the staff made what should have been a simple task incredibly stressful and frustrating. I won't be coming back, and I'd strongly recommend going anywhere else.

The staff members here are always so kind, patient, and attentive. I usually go here several times…read moreper month just to drop off packages with prepaid shipping labels. The reason I love this location is because if I ever experience an inconvenience, such as needing to tape a corner of an envelope or box up that I may have missed, they offer to take care of everything for me and my packages have always arrived to their destinations successfully. Also, if I ever need to pay for a package to be delivered to a destination with the cheapest shipping route possible, I am able to do so with no trouble whatsoever. You can drop off UPS or USPS packages here (and avoid the post office!) and the mail truck will pick them up by a specific hour every day between Monday - Saturday. Will continue to do my business with AIM Mail Center! Loved them for years.

Met all expectations with live scan services. Fast and Friendly staff and attentive.read more

I love this place! I go here to drop off packages, utilize their notary services and more!…read more Everyone is so nice and helpful.

Quick, fast and friendly and conveniently located by my work!…read more Not only do they mail things they also have cute gifts and things!

I love the Mail Room so much. Everyone there is genuinely so nice and incredibly helpful--it always…read morefeels welcoming the second you walk in. They also have the best Jellycat selection I've ever seen, and what I really appreciate is that their prices are fair and not ridiculously overpriced like so many other places. It was always my go-to spot to find the perfect Jellycat, and I'm honestly really sad I don't live close anymore. Such a special place with great people and great vibes.

Friendly, helpful and great prices. I would recommend bringing your business here. I got finger…read moreprinted in less than 15 minutes.

Super friendly staff! Excellent and efficient service. I come here for various services, even to…read morejust drop off pre-labeled packages.

I've been going to this location for more than three years. The staff is always friendly, helpful,…read moreand incredibly reliable--they've never made a mistake, which really impresses me. The can ship USPS UPS FedEx.. awesome services and great value They speak five languages and create a welcoming, diverse environment. I especially appreciate that they can help my non-English-speaking grandparents--it means a lot to me. Sometimes, I've noticed that when the staff assists non-English-speaking customers, it upsets certain people. But honestly, I admire this business even more for standing by inclusivity and serving everyone with respect. I'm truly grateful for them.

so so so rude no receipts…read more and exceptionally high pricing! instead go to culver drive or market place way way nicer

Ever since we opened up our business, we needed to have a PO box. We chose one of the online…read moreresources and found this place in Newport Beach. What a great choice that was! For starters, the people that work there are really the star of the show. Super nice, very welcoming and make you feel like family. It's nice when you find a business that isn't there to check you in and check you out like the DMV. This is one of the reasons I live this place so much. Another nice aspect of this is the app that they use, even though I live in Las Vegas, our LLC is still in Southern California. Whenever we get mail we get notified via the app. The place is only open Monday through Friday, so you'll need to plan accordingly to get your mail. It works out perfect for me as I come down during the week. Bottom line? If you are in need of a PO box, and really enjoy good customer service, then this is a place for you! I cannot recommend this place highly enough so go check them out today!

Have been using them for private mailing for a while now. $5 each time is definitely not bad. The…read morestaff have been nice, apparently going even so far as to remember others that have picked up on my behalf now as well! Even with me having not known how to pick up the first time, they were helpful and patient. I feel very safe and will continue to use the place as needed!

* TIP: DO NOT come here if you want to do any type of service before closing hours *…read more Just came to this UPS store today and the doors were locked. I honestly thought maybe I pushed the door incorrectly or it was a mistake. I tried looking through door and actually saw an employee helping out a customer but they didn't seem to care to open the door. Why do the store hours state that they close at 6pm then? There were still 10 mins before closing hours but they actually just decided to close the store earlier then they're supposed to. So tell me what's the point of having store hours listed if you aren't going to abide by them? I had just went to another UPS store in Costa Mesa earlier this week and they were still taking in customers right before they close. It honestly says a lot about their business practice. Even though this UPS is closer to my house, I would rather drive further knowing other locations will be open when they're ACTUALLY supposed to be open. Make it make sense!

They always do Amazon returns quickly!!! And they are generally not too busy. Awesome.read more

Fast and friendly. Great value. Able to do short notice same day domestic partnership.read more

Fast, friendly, fairly priced! What more can you say? Oh yeah - CONVENIENT! Don't hesitate to use…read moreCali for your notary needs.