Fire them all and update the store with vending machines because that's the level of service…read moreoffered once you get to checkout, you know the place that actually matters. All the staff are NASTY and trash attitudes--abusive language, short-tempered, zero knowledge, and worst of all, scowls and sneers. The cashiers can see if you are Rouge, Sephora's highest loyalty level, and if you're a Sephora credit card holder and they have not been trained to value any of that. It's time to stop giving Sephora money since none of it is going back into training or service.

Why no reviews from me yet, a VIB Beauty Insider? I'm not kidding, I spend a lot here…read more I love this crazy place. I can spritz myself crazy with every new perfume on the shelf and these people understand. There's a wild energy here, as this location is always packed, and buzzing. There were helpful sales staff on the floor, offering suggestions, making recommendations. I do think the person at the register could be a little nicer.

This is for retail only. My experience with the pharmacy has always been great. I bought a package…read moreof six hearing aid batteries for $15.99. Checking Amazon price when I got home, I found I could get 24 for $15.98! When I returned to the store to return the overpriced item, they insisted I needed identification. So I had to walk home & return to WG before they would process the return. If you don't ask for ID before you take my credit card, why is this necessary? Poor policy!

I don't know why everyone is complaining about the staff. They are all…read morevery friendly and nice. Especially the Pharmacy staff. Jacklyn was especially helpful.

Dr DePoli is a genius using BOTOX…read more You always look amazing and she never overdues the amount of Botox that she administers. No one would know that you had BOTOX as she makes it look so natural and fresh. Dr. DePoli's assistant Antonia is so professional, so helpful, so kind and always gives you full explanation of any work she is going to perform on you. Antonia is a pleasure to deal with at Dr. DePoli's office

Dr DePoli is a great doctor with a terrific bedside manner and excellent technical skills…read more She explains every detail of a procedure very carefully so that you can understand it and makes sure you are aware of what will be happening so that there are no surprises. Her office is very clean and nicely appointed to make you feel comfortable. Her assistant is extremely professional and courteous. We highly recommend Dr DePoli for any plastic surgery needs.

Wish I would've seen the reviews first. After buying here, I realized they were severely inflating…read moreprices (profiteering), upcharging by 70% -100%. Yes, you read that correctly, increasing prices by 100%. As in, I found several products, including wigs, that I had bought from this store (same exact brand, style, and color) and realized this store had charged me almost DOUBLE. All the stickers about the regular/retail price and sale prices, are LIES. There is sometimes a bit of an increase when you purchase an item in store, SOMETIMES, MAYBE 10-15%, but it should NEVER be as high as 70% or 100%. Some of their sale prices, are higher than the FULL retail price online. This is called profiteering. (Similar to price gauging). Any style or item you see, you can find at Sam's Beauty online or other stores, for almost half the price. It's obvious they do this based on the race of their customer base, as it is mostly black. When I came back here a second time, I did notice what the other reviewers are saying was true. They DO follow black customers around the store, or hover over them as they shop, especially if they are buying hair, wigs, etc. This is what made me leave, decide to shop online, and ultimately how I found out that they were profiteering, excessively inflating prices. DO NOT SHOP HERE. Don't give your money to businesses who treat people of color like this, and don't make excuses for them just because you may have had a good experience, when others clearly did not... I definitely won't be back. Proof of the price hikes are added.

I'm a little shocked reading quite a bit of these reviews because I haven't had this experience at…read moreall. Clearly African-American and a woman, and all the Asian employees have been really nice and friendly to me. I have definitely been to a couple of beauty supply stores that are EXACTLY how the rest of these reviews describe, but the team here is pretty chill with me. Either I'm catching them on really good days or it's the products I buy. I don't go in here for anything other than relaxer, various facial wash, hair oil and then a couple random things like eyebrow razors. I bring this up because the odds of me returning anything are slim to none. I'm not trying to discredit these other reviews. I've just never been put in a position where I had to return anything. This place kinda reminds me of Kohls. They're forever trying to give me a discount on something even if I didn't ask for it. And that's before I can punch in my rewards phone number. I think they've been here a couple years now. I used to visit a separate beauty supply store on Howard, but this one is larger. The aisles are still congested if two people are in the same aisle, but traffic is fairly light. About the only time I had a problem was with a non-Asian employee. I asked if she worked there because I needed to find something, and she rolled her eyes at me and said "No." I kept walking, and she stopped me to tell me she did indeed work there. No name tag. No kinda uniform. But she was putting things away, so that's why I thought she was either a really neat customer (I worked in retail before so I'm the type to reorganize shelves as a customer) or an employee. I saw her one time and never again, so it seems like they get rid of rude employees. Again, I don't discredit what any of the people in this comment section are saying. But my PERSONAL experience with them over the past couple of years has always been pretty easygoing and polite. They don't play about their metal detectors going off and will stop you, but I saw that in my childhood (black-owned) beauty supply store too.

I am very disappointed with this place. It was my first visit, I made the appointment nearly 2…read moremonths in advance and the lady was a no show. She had my cousin and I waiting 45 minutes after our 1pm appointment. We just left. You would think someone would call and apologize but of course not. The only person was there was the receptionist and he couldn't do anything for us. I will NEVER go there again. It is bad for business to do that to potiential regular clients. Someone please help me find better service.

I discovered Ashley Lauren in Evanston about 2 months ago, and it was kind of a love at first…read moresight. Georgia is amazingly friendly and enthusiastic and incredibly knowledgeable about her products and what they can do for you. I've only ever stayed within the line of hair care products but I love them. I have very coarse "4c" natural curly hair and I've never found a leave-in conditioner product like the one by Ashley Lauren. I put it in while my hair is damp and my hair is moisturized and bouncy and shiny and it definitely feels a lot healthier than before I was using them, and I've tried just about everything out there (miss jessies, kinky curly, shea butter, etc.) not only does Georgia's products work, but they are a really good value as well. If you are ever in Evanston you should stop by Ashely Lauren.

I had a wonderful massage experience at this salon. The therapist, was professional, attentive,…read moreand made sure the pressure was exactly to my comfort level. The environment was peaceful and soothing, which made it easy to fully relax and unwind. The massage helped relieve a lot of tension and stress, and I felt noticeably lighter and more relaxed afterward. It was clear that the therapist was highly skilled and genuinely cared about providing a great experience. I would absolutely recommend their massage services to anyone looking for stress relief and quality care.

Good service Sixth Sense Spa calming soothing service good my facial was excellent I m client 18…read moreyears I keep coming back for.facial I highly recommend this place

Dr. Warner is a Fraud - Stay Away!…read more I want to warn everyone about my horrible experience with Dr. Warner. I have had three failed nose surgeries under his care. My nose is still crooked, I am still bleeding, and despite all his promises, there has been zero improvement. During the third surgery, he took cartilage from my rib, which resulted in a painful infection under my breast. Each time I saw him, he assured me things would get better, but instead, he kept injecting sterilizing injections into my nose--without any real solution. I finally told him that I would be suing him for his incompetence. Now, just because I spoke the truth, he suddenly refuses to see me. He feels threatened because he knows he has done wrong. That's fine--I'll see him in court. If you look at other reviews, you will see a pattern: botched surgeries, infections, and serious complications. He doesn't even wash his hands properly, which is why so many patients suffer from infections. His entire practice is a fraud, and he should not be allowed to operate on anyone. I strongly urge everyone to research his educational background before trusting him. If anyone wants to see proof of what he has done to my nose, feel free to reach out. Stay far away from Dr. Warner. He is a pure fraud.

I went in for an initial consult and really liked Dr Warner. I went in for a second and left uneasy…read morehe was training someone and seemed like a different person than the one I met prior arrogant and kind of unprofessional I had two different people in the meantime get work done the swift lift and neither was happy both super swollen weeks later. I decided to cancel and was told the 1000 was non negotiable and non refundable even though the surgery was weeks away. Not the most professional experience.