We had a great experience. Family fun is no longer adorable but the staff were delightful and our food was really good. The chicken pesto sandwich was great, I would have liked a bit more pesto but I'm not at home so I'm giving it a four. They do have a good happy hour on Wednesday and throughout the week. read more

Per usual great service, Vince is always such a great help. Really starting to make this a usual spot to come with the family. Bowled a bit & got some food as well. Everything was great & as always amazing experience here. read more

Meagan R made our day. We were there to celebrate my son's birthday and Megan R was just the literal icing on the cake! Thank you!! read more

Main Event Thornton - Arcades Near Me - Thornton, Colorado

Really horrible food/business management. Went in during a Nuggets game and expected it to be busy (it really wasn't) and would have been fine with wait times, but this was out of control. We had been sitting at a table for over 30 minutes before anyone even checked on us. Alright, they finally arrived so we ordered appetizers. The apps showed up about 10 minutes later, which was great! The pitcher of beer that I ordered 45 minutes earlier? Still nowhere to be found. We weren't even provided with water to wash down our food. When I went to the bar to check on our drinks (twice), I was first dismissed with a mention that our server would be bringing it out. The second time, the bartender made eye contact with me only to talk about me animatedly to another employee. This employee asked how he could help and I explained I placed an order for a pitcher 45 minutes earlier, with no response. He said he was committed to making it right...it showed up 15 minutes later, but hey, at least we had water at that point. Not going back - we stayed for the game but I don't need to be bad mouthed by staff when making fully reasonable requests. Oh, and I don't think they track table orders at all. They just send servers out to ask tables if the food matches their orders. At least, that's what I saw at least 5 different times. read more

Fun for all ages! You can bowl, play laser tag, play pool, play games and eat and drink! Multiple bars and lots of seating throughout the place. Variety of things for adults and kids. Menu with lots of food selections and big drink menu. Daily specials for Happy Hour with regular Happy hour M-F from 3-6 and M-Th from 8-Close. read more

Our server Meagan R was absolutely amazing! She really went the extra mile to make sure we had a great time. The bowling was super fun and we enjoyed having a lane to ourselves which the desk staff was happy to accommodate. The food was just okay and the drinks were amazing but Meagan's service is what really sealed the deal for us! read more

We like to come here for the Medusa themed laser tag! The service in the bar/dining area is super slow and short staffed so I would not recommend the dining part. The last time we came a lot of the arcade games were broken. read more

If they ask you if you want to open a tab please say NO. I tried to avoid having to pay multiple times but instead after I got my food and drinks I was told they needed to check my card to make sure I had money on it. I asked the lady to please just close the amount then to avoid the hassle since apparently they seen broke on my forehead.. pretty discriminating if you ask me. I gave her my card to close out my order. After she charges me I go on thinking I'm good and right before my family is done bowling my server proceeds to tell me I need to pay again because the first charge was just to see if I wasn't broke. I only had cash and they don't accept cash so another family member had to run their card and get charged as well with the hopes I get my refund at the end of the night as they said I would. read more

I'm not sure if it's the low staffing or just a bad place to work. It's dead in here and it sucks that the servers are running around not just the restaurant but the bowling lanes too. Super not okay for the food to be taken to the wrong table, picked up and dropped at ours. I'm not blaming the staff, just the corporation. read more

I am a frequent customer at the Thornton location..There are lots of Fun things to do here and everyone is pleasant and helpful! Kristen and Anthony run an Amazing place and the Specials here are are a Great deal! read more

The review is hard to leave because you really want to love the Summit. The bowling and facilities deserve 5 stars but the wait staff, check in staff, and bar deserve one star. First, when you walk in, the teenagers behind the computers that get your shoes will not make eye contact even after you greet them. We had people around us that they helped first even though we were there first. Secondly, it's impossible to get food and drink because you cannot order at the bar if you're bowling. You have to wait for your waitstaff to come around which is fine in theory, but if you don't see them you are never able to order. We were here for 3 hours and I saw our waitress once. When I asked other waitresses and the bartender if we could order from them the answer was no. It's really disappointing because we were actively trying to spend money. Honestly come to bowl but come in after you have already looked at the menu otherwise you will not be able to get any food or drink. read more

The service and staff are over the top helpful. They go out of their way to make the experience amazing and positive.

By far the BEST service, by Josh, we have had here in a long time!!! Josh was absolutely amazing, stellar, phenomenal, I can rant and rave about him all day. The boneless wings are yummy, the beers we're cold. Josh is so attentive to our asks. Thank you for making our experience better than ever read more

The outside of this building doesn't gives many clues about what's inside but once you're in it's much like a small Boondocks or Dave and Busters! My family and I stopped in for a unscheduled bowling game and it happened to be happy hour! My family of 4 bowled for 90 minutes for $17 with shoe rental! Such a good deal!!! We ordered food for us while we bowled. It was typical bar food; burgers, pizza, nachos, adult drinks and soda. The food was average for an establishment like this. The cooks did forget to put cheese on the nachos and the burger wasn't the best but our waiter was very helpful and polite! Only staff complaint is the teens at the front desk seemed happier to y'all to one another than help a customer. I did have to ask for their help because they were mid conversation despite seeing me, the only person in line. The staff was very attentive to sanitation and social distancing as well. Over all this is a place we'll be back to time and again! read more

Terrible service by service I mean wait times for food take like 20 minutes for just a milkshake and the first time it had a BUNCH of plastic and the second time it had a crack down the middle and it got all over the alley and they framed the mess on me but they are the ones who broke the cup not me. read more

Was able to play 3x games of bowling with no service. Filler filler filler filler filler

Meagan was absolutely amazing! Such great service! Hope to have her again when we return!!

Absolutely laughable service. Waited the get seated for over 5 minutes, just to learn that the hostess was in the booth next to us on her phone the whole time. Server was barely around and it took over 20 minutes to get a beer...there were only 3 tables seated so not busy at all. I then got to watch more people wait at the front to get seated while the server AND the hostess sat at the booth on their phones ignoring everyone. TERRIBLE service. Proceeded to take my kid to play games afterwards and half of them barely worked, felt like I got money stolen from me to tonight. 0 out of 10. Highly recommend spending your money elsewhere. read more

We love this place!!! Both kid and adult friendly!!! Bowling and arcades are great and the food is excellent!!!!

My wife and I were at the summit for a birthday party we Both ordered a hamburger . After a 45-50 Mins I asked our server she said it was on its way after another10 mins I asked her again she said it hasn't even been cooked yet. I instructed her to cancel our order. We ended up at Wendy's. read more

I recently coordinated a dinner for a local non-profit organization (MC-1 Foundation) and the dinner was at The Summit Thornton. The dinner was for 52 persons on a Saturday evening. From the beginning of the planning stage, to pre-selecting the dinner menu for each guest, through the end of the evening, the staff at The Summit did an amazing job! Paul Porter, the Assistant General Manager, and Heather Black, Regional Sales Manager, were always available to answer any questions I had before and during the event. Heather was extremely helpful in assisting me with the pre-event menu selection and she was patient with our group's last minute menu changes. On the event of the event, we were greeted by Banquet Captain Heather Copeland, Alyssa, and other staff members. Paul Porter was also there to ensure our event was ready to go in the private room. We needed a place where our guests could enjoy a nice dinner (the food was delicious) and we wanted to ensure all guests would be served at the same time (which they did). The Summit was the perfect location for this event because not only did we want a fun place for the children at the event (they played in the arcade area) but we really needed a private, quiet place so our guests could enjoy each other's conversation. The private rooms were perfect. Thank you again to ALL of the Summit Thornton staff that made our evening comfortable and enjoyable. The Summit was extremely busy that evening with all the other guests enjoying bowling, arcades, the bar and more, and yet we felt as though we were the only ones there - they made us feel very special. read more

Food sucks here. They don't have good customer service. We were told to move from were we were sitting cus they didn't coordinate timing with an Even they we're going to have. Very bad communication skills. Didn't even let my kids finish there desert. read more

Love the bowling, food is decent wouldn't give it a five star but it's edible always have a great time there and they help out as much as they can I definitely appreciate their efforts while being short staffed read more

Food is horrible service is horrible the Gm is lazy and ever since main event took over its been a shit show

Food service in the Eagles Nest was horrible !! Food took forever to come out and the server ignored us and never checked on us maybe because it was just me and a child and no alcohol involved. We would have sat i. The restaurant but it was 7:00 and they weren't serving there anymore. read more

Worst restaurant service in years, never asked about refilling drinks, so so food. Was only Half full and took hours to get served and out. read more

Wow! They went above & beyond while we were there! Robert in the arcade, the arcade manager, and our wonderful waitress (with the cool Christmas nails) were all amazing! Thank you making us feel welcomed and appreciated for being there. A+++ service. Thank you read more

This place sucks. Food was over priced. They promised a time when the lanes would be ready and it took way longer. Bs I watched people take for over an hour to get food. My waitress was to busy to get a beer for our table we had to go to the bar tender. Horrible horrible horrible. Save a trip and go have fun somewhere else. read more

this is the worst food I've ever had in my life..Aramark who serves jail food ,food at stadium ,is deluxe compared to this place . the chicken strips are so hard they literally cut my gums trying to bite into them. no flavor ,and the flavor that u do taste is coming from one of the watered down dipping sauces . the staff is friendly enough, but half the games were broke down ,like don't you have employees to fix those? I only wanted claw machines and all of them were broke down , the duck claw machine....broken ...this place isn't giving fun vibes or worth my time vibes . waste of money for some nasty food that made me bleed read more

Took 2 kids. Spent $60 on games and it lasted about 20 minutes. Food was way overpriced so didn't even order any. They had a burger for $22. No thanks. D&B is a much better value and has 4 times the game selection read more

Stood at the bar for 5 minutes to get a drink. Was told to go to my bowling lane and a server would come over. Bowled a full game before i decided to walk over to the server and give my order for 2 drinks. We then bowled another game at which point the server came back over and asked if we were good. I gave her two thumbs down. . Said we are still waiting for drinks. Only one bar tender for the entire place. As we walked out i was so tempted to knock on the managers desk as i could see her sitting there playing on her phone. She should be terminated. read more

The place was pretty clean and the staff were super nice and food was fantastic I went wit someone else and they seemed to enjoy it and the arcade part of the summit was great just wish they had a little bit more games but overall it was a great experience prices weren't to bad as well read more

Our family have a get together here. We were 11 people and they handled it very smoothly. We had a great time. 11 people 2 lanes bowling $80. Not bad. We also enjoyed laser tag and games. Thanks for a good time. read more

Main Event Thornton - Family thanksgiving get together. - Arcades Near Me - Thornton, Colorado

Visited on a Saturday night - but evidently after rush because we immediately got seated in the restaurant at a relatively quiet table (by request) He ordered a bacon burger - really very good because I had a bite of it and I was on salad patrol so I the Crossroads salad. What was outstanding was our wait woman - so good I gave her props to the manager as we left. Our first time but an excellent first impression so we'll be regulars. We haven't bowled there yet but we love laser tag so glad there's another option in Thornton for that. read more

I don't normally post but the happy hour menu margarita was so tiny I was shocked they wanted $5. See picture. The bartender seems very disorganized or busy but there are only 4 people here in the bar area. You should be able to order and get service however I'm still sitting here 20 minutes later. read more

Main Event Thornton - Smallest margarita ever! #happyhour - Arcades Near Me - Thornton, Colorado

I'll gladly never return to this establishment. 3/5 employees I interacted with were extremely impatient and rude. Lazer tag guy was the only staff member to show care for his work and his customers. The food is outrageously priced for it's quality, and the drinks were hard to stomach. I had a chipped beer mug that resulted in nearly swallowing a 2 inch shard of glass. This was one of those experiences in which I would only hope that this was an "off" night - I refuse to believe at 4 stars after 500+ reviews that this is commonplace for this business. Just a little bit more attention to customer satisfaction is going to go a long way - no business in this particular industry cannot survive on league play alone; once this is realized I'm sure that management will help point their employees in the right direction. Again, give the Lazer tag guy a raise! read more

10/10 would NOT recommend this place. Way too over priced and they charge for dumb things. One important thing I want to mention is that they charge a "$15 reservation fee" for booking online. When I went to the front desk and asked them about it, they said that the $15 is charged because they use a "third party company" which is complete BS. There is NO explanation of why that fee is there on the website. Also they charged us for wanting to extend our bowling time even though no one was coming in after us. What's the point of "unlimited" bowling? THE WORST PLACE FOR ENTERTAINMENT EVER. Never again will I return. read more

great place and friendly staff. we had mary jane help us all night with such great service, even with a big group!

Our family loves coming to The Summit. We have had great experiences with Mary Jane! She always goes above and beyond to make sure our group is well taken care of. We always feel like a top priority to her no matter how busy the restaurant/ bar is she does a great job handling it all. We had a large party of 30 plus guests and everyone raves about the service read more

Great place to bring your family to have fun! Amazing service from Meagan R! Thank you so much! We will definitely be coming back!