The service is the worst service I've ever seen every single employee in the store gets mad if…read morepeople come in a hour before closing I went to pick up a gun I bought on Tuesday i drove an hour from work to go pick it up just for the employee to tell me there's a cut off 30 minutes before closing and then complain that he has a 20 mile drive home and all the work he would have to do worst customer service there is!!!!

My kids (16m & 11m) cruised into this location yesterday (7/22/25) to find a perfect birthday gift…read morefor me, their mom. When they couldn't agree on anything, they decided to settle on a gift card. At checkout, my older son was debating how much to put on the card. Instead of assisting, perhaps asking who the gift card was for, or even suggesting that most coffee mugs are x dollars, the sales clerk said, "it sounds like you need to make a fucking decision," TO. MY. KIDS. If I wanted my kids verbally abused, I'd do it myself. How dare you?!

After ringing up my considerable pile of goods the cashier(s) informed me that they didn't have any…read morebags. I asked if they were sure that no bags existed anywhere in the store. They said, no. I walked out. This store lacks greatly in customer service and competent management.

SUPER rude manager, seems like she hates her life and wants to spread her negativity to others. I…read morecalled in asking if they had bike shorts in stock and she basically told me to come in and figure it out on my own. They need to work on customer service.

Sebastian was super friendly. Not only fixed the issue but showed me how to address the treadmill…read moreproblem myself if it happened again. Family owned small business. Great customer service!

Sebastian did a great job repairing and performing maintenance on my 10-year-old Pro-Form treadmill.read more

I wanted to say what a great job this company did for me!…read moreZach went above and beyond great customer service! They are wonderful for sporting goods! I would definitely look to buy from them in the future. Everyone should check it out! www.outandbackoutdoor.com

Writing this review for 2 different reasons: poorer service when busy but fantastic service if you…read moretalk to the right person. I visited during a very busy day looking for hiking boots for Colorado living and also Mt Kilimanjaro. Since it was so busy I was helped by someone in the shoe department who didn't quite have the knowledge to guide me to what I need. I ended up leaving with 2 pairs that I ultimately returned. Not the best but they were busy. HOWEVER, I went back on a less busy day, and Tom in the shoe department was an absolute angel. I told him what I'm looking for and he pulled 3 pairs out for me- size, weight, function that I needed. The second pair I tried fit like an absolute glove and I was in and out much faster and happier. Tom was super helpful and had the knowledge to vouch for this pair of shoes. Very happy, give that man a raise!

Visiting Denver I knew we had to visit the REI Flagship store located in downtown. This huge store…read morestands next to the South Platte River where the Cherry Creek and South Platte rivers unite in beautiful Confluence Park. Such a great location. The store itself is huge and located within the restored 1901 Denver Tramway Building. This building is all brick and just stunning to walk up to and into. They offer every type of equipment one would need for their selected sport whether it's hiking, climbing, cycling, camping, paddling, skiing, snowboarding or overall fitness. They also offer the option to rent outdoor equipment, provide a full range bike shop and ski and snowboard services. The store features a 47 foot tall climbing wall right in the middle of the floor and other unique decorations. I have never been in such a huge REI store but it was a fun experience. My husband managed to spend all his saved up gift cards (Ha! Ha!) Service was friendly and helpful from the staff. REI can always be a little on the spendy side but I always try to catch their sales. I love being a member and receiving my annual rewards. Parking is the only downer as it's only free for the first hour. After that you must pay and believe me, an hour is not enough time here. So glad we had the opportunity to stop in, shop and check out this historic location.

Great store! Love their commitment to conservation and great customer service. Stopped in to check…read moreout the winter sale, there's some good deals.

3.5 Fleeces.... With…read morethe advent of internet shopping any physical store appears understocked. I love one piece that Patagoina makes.....R1 full zip hoodie....they had only one color! Their website has probably 8-10. And to be honest my daughter went in to measure a carry on bag.....and than bought it from Al's Sports for $100 less. Sorry Long live physical retail....physical retail is dead...sorta

Great service and they give union and military discounts ton of selection of boots and clothingread more

Well I've finally decided to get rid of my old Air Force uniforms. I called around and found it…read morehard that first no one was buying and even harder to donate. I finally found one that would accept them as a donation. As we walked in no one greeted us and we walked around the store and no one asked if we needed assistance but they were helping others. I didn't get a good feeling and I wasn't going to leave my uniforms, something I've had for over 20 years, you grow an attachment and want to find the right home ‍

I stopped by Bass Pro today to check out the firearm selection, and I'm so glad I did. I had the…read morepleasure of speaking with Jeff B., and he completely elevated the experience. As someone new to firearms, I came in with a lot of questions--and Jeff was patient, knowledgeable, and genuinely helpful. He walked me through everything: how different models function, important safety tips, key terminology, and the pros and cons of each option. His guidance made all the difference in helping me feel confident about my choice. Thanks to Jeff, what started as a simple browsing trip turned into an incredibly informative and exciting step toward owning my first firearm. And I had a lot of fun!

This is a fun place to check out the aquarium with different types of fresh fishes…read more If you are into outdoors like fishing, hunting or just looking for good quality gears all under one roof, this is the place. The store employees are courteous and ready to help you.

I had some lowlander friends coming in to town and not enough camping gear, so I rented them some…read moresleeping bags and camp chairs. Outdoor Geek was great. They fixed the order I submitted wrong and worked with me on a pick-up and drop-off date. Everything was clean and in really good shape. Plus - for making an account or signing up on their email list (check their website) you get a $10 coupon which means I got to snag some camping food for free. The store is nice and has a lot of really useful gear, especially for how small it is.

The staff are very friendly and helpful to find the exact items you are looking for that will work…read morefor you on your trip. They will give you advice if you are new and offer ideas for regulars. Will be coming back soon thanks Chelsea your best.