our big living room window cracked after a recent earthquake. After contacting another location that never showed up I called this place and the helped me immediately. They were very communicative and helpful and kept me updated on their arrival time the entire time. I'm so glad I found this place and that they helped when needed them. Definitely would recommend them! read more

I'm so impressed. Called on Wednesday and Stephanie scheduled the work for Friday. She was very communicative about the timing. The guys arrived on time and with little fuss, replaced the mirror in about two hours. The guys were friendly and professional. I couldn't be happier! read more

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terrible customer service. wasted more than 3 weeks "working" with these people. They even came out took measurements. Drew up a diagram, gave us a price and then just couldn't take the next step. I was ready to move forward and the lady (cant recall her name) just ran me around. Finally went with another glass company who did a fine job. Hard to see how this company is in business.. read more

I have been fortunate to be able to get any glass or mirrored materials that I might need. I have had them work on my residence at least 2 different times while went through a Slow remodeling process. Their quality is excellent Their people are good and their prices are the most reasonable that I have found. They are busy of course. Ron, Pasadena read more

They will not help you will sell thing that are not good then when it broke they will not replace or anything

I requested a quote for my broken window and Stephanie the owner responded quickly. She quoted an extremely reasonable rate, 1/5 the price of some other places. It was close by, so I dropped off my window. It took them less than $20 to repair and I ended up paying less than the original quote. Stephanie was very nice and professional, the shop was easy to find with parking right in front. read more

This was an amazing experience! They were so quick and efficient. They were also very careful with everything they did and removed the glass from my big living room window with ease. They patiently waited for movers to put my furniture through the window on my second floor and with ease and professionalism put my window and the molding back in its place securely. Highly recommend! read more

Main Glass is very respectful and responsible with what they do. They did what I asked for. I love how they installed my windows! They also came right on time!! read more

I requested a quote for two broken windows in my home and Stephanie responded quickly and sent someone to take measurements. The price quoted was at least 1/3 less than others I contacted. They came the next day to replace the windows (one of which was a difficult location on the second floor) and they looked fantastic and came out great. The experience was quick and efficient and I will use them for my future glass needs. read more

Super friendly customer service! After contacting them, they sent someone out to do measurements the next day with the soonest install being only two days after that! Measurements took maybe 5 minutes at most and the install took 1 hr, including the time it took for them to clean up any extra glass left inside and outside the house which they took with them! read more

Best Service Today Ever!!!!!!!!! The mirror that I ordered and had installed in a home gym was hundreds less than other Mirror vendors. Main Glass came out today in the rain and installed my mirror during a storm. I was really impressed with their service and they cleaned everything up. Even existing trash debris they dumped for me. I was very satisfied today. Please keep up the Excellent Work!!!! Thank you. read more

I read the reviews here and decided to give them a try..they came out took measurements said id have a quote the next day and never called back...guess business is good.Thanks read more

best service!!! got a good quote quick and went in the next day to drop off a cracked mirror. stephanie explained our options and they were all fairly priced. they fixed my mirror within less than 24 HOURS!! plus it looks brand new and amazing. very responsive, kind, quick, and fairly priced. 100% would recommend this business!! read more

HORRIBLE. Unfortunately these guys were recommended by my contractor. Had I read the reviews on Yelp I would have known better. We ordered a new glass enclosure for an existing shower that had just been re-tiled. After they installed the enclosure, we noticed that water leaked out from under the glass door and under the walls. There was no seal around or under the door to stop water from getting through. We talked to Rick numerous times about it, (when I could get him on the phone) and he had Oscar come out to put on a seal. This took months. The seal didn't work. They tried something else, which took a few more months. The shower still leaks and the glass door bangs shut. It turns out they built this glass enclosure directly over the grout line in the tile, so it probably needs to be completely repositioned to be water-tight. We cannot use this shower. Over a 1 year period I called and emailed so many times I lost count. Rick just stopped responding all together. Now we are selling our house and we have to pay someone else to make this right because it's absolutely unacceptable. My next move is to dispute the amount on my credit card. read more

I wish I could give 0 stars to this company. I called over a month ago to have them come and address a broken window in one of our apartment units. They came out and took measurements and we never heard back from them. I called at least 4 times to follow up and kept getting the runaround from some office person named Stephanie. At first she denied that they ever sent any one out to measure (why would I lie about that?), and kept telling me should would call back (and never did). I was finally told that they had never placed the order for the glass. That should have been communicated in the beginning. Not sure what kind of business they are running, but it is completely unprofessional. DO NOT USE THIS COMPANY read more

WORST SERVICE EVER!!!!!!!!!! Almost 2 1/2 weeks to find out that our order for our front entrance door to our business was NEVER placed! I do not know anyone who can run their business this way and still have customers. We are so disappointed and cannot understand even after speaking with the "owner" Rick that he was helping us and would have our door installed "shortly". We just called and found out that for a SECOND time our order was lost and that no one knew anything about it. DO NOT HAVE THIS COMPANY SERVICE YOU! They will probably lose your paperwork, like they did ours. We have had to close our business early everyday anticipating the installation of our new door. THANKS FOR NOTHING! read more

Sometimes a review needs to be written about how a company handles a problem. At some point during my dealings with them my order got written down incorrectly and I ended up with a 78x58 window when in fact I ordered a 72x58. Rick the owner and the point man Joe worked with me to correct the problem and I am sure took either a loss on the transaction or broke even. To keep good faith I offered to pay the extra delivery charge and the new window is now installed and looking great. I would and will use these guys again for my future glass needs. Thanks again guys for working this out. read more