water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I called 128 Plumbing about one cracked drain pipe. I was told my entire house needed to be…read morerepiped. The estimate (#435094323) was $30,275 to demo every wall and ceiling necessary, disconnect first- and second-floor bathrooms, toilets and sinks, and replace the main stack. That was presented to me as the only option -- no alternatives, no phasing, nothing. And it did not include the roughly $6,000 I'd need to close the walls back up and reinstall fixtures, or the ~$400 roofer I'd have to hire and coordinate myself. Their own estimate puts the hole repair on the customer in writing. All in: nearly $37,000. Meanwhile my first-floor tenant was told she couldn't use her bathroom or her kitchen. When I hesitated at the number, I was told that at least if I sold the house I'd "have retail value." That's the line that made me stop and get a second opinion. Thompson Plumbing came out, found the actual leak -- old hubbed cast iron serving the kitchen -- and repiped it. $2,995. My final invoice was $3,420, and that included an unrelated frost-free silcock I added on. My toilet was fine. My kitchen sink was fine. My tenant's kitchen and bathroom were fine. Not one wall was demoed. Same house. Same leak. Ten percent of the price. I'm not going to speculate about why the two assessments were so far apart. I'll just say this: if 128 Plumbing tells you your house needs a $30,000 repipe, get a second quote before you sign anything. I nearly didn't, and it would have cost me thirty-three thousand dollars I did not need to spend.

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.

I have a Burnham high efficiency gas boiler that is getting old so I figured I would take a chance…read moreand have it serviced to see how much life is left in it. CMS seemed like a very professional company so I went with them. I'm glad I did , they came when they said they would,were very clean and professional. Best of all they were honest. The technician told me that I should consider replacing my unit in the next couple of years. He didn't try and sell me anything or perform something I didn't need. (Perhaps my veterinarian should try and do this). Overall a great experience for a necessary service that many avoid or forget to have performed. I definitely recommend CMS for all your plumbing and heating needs.

Updating with photos of my new heat pumps/mini splits from CMS! Happy customer yet again.read more

I had a problem with my toilet called 2 plumbers I've known for years and they didn't get back to…read moreme so I went on Yelp and checked out the responses. I saw that Polizzotti had many good responses so I called them they got back to me within the hour came out the next day and fixed it works great now. A young man named Izzy was the Plumber very friendly and knowledgeable was a pleasure to do business with!!!!!!!!

Did some plumbing work back in April, 2023. He was responsive and did a great job. Asked me to…read morepay by check on the spot. No problem. I asked for an invoice to be sent showing amount paid and that it was paid in full. Need for my taxes. Been asking repeatedly for over two months but no luck getting any paid invoice. Refuses to provide one or just doesn't want to send me a paid invoice. Weird. I know we're all busy, but......... my tax accountant will not be pleased that I didn't get a paid invoice........#annoyed #ruinedwhatwasotherwiseagoodexperience. Should I call "HELP ME HANK!" LOL

Borels replied quickly and was able to come out same day. They work efficiently and their quotes…read moreare always less than the competition. We will use them anytime we have plumbing needs.

Our kitchen sink faucet handle recently broke, so it was hard to control the water temperature. I…read morepurchased a new faucet but needed it installed. Rafael responded to my Yelp project inquiry. Excellent communication over Yelp. Rafael provided an upfront cost estimate and was able to fit me in the schedule for the same week. Gustavo came and removed the old faucet and installed the new one. I believe it took less than 1 hour. When he was done, he even showed me how the touch sensor worked. He was respectful, took off his shoes, and cleaned up after himself. He even took the old faucet with him to dispose. Great service and great communication. Will definitely reach out again for future jobs.

I was given two estimates to clear my sewer line. The…read moreplumber did NOTHING, he didn't flush the toilet, didn't lift the tank lid, or use a plunger (next to it)! He wrote "Upon arrival I noticed the sewer line was blocked..." I paid $89 for this 'Diagnosis and estimate' I called one of the other referrals, they came & used an auger to clear the pipe for a total of $350!! ER Plumbing was a rip-off!

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.

A quality experience starting from the initial visit through installation. Assessed our situation…read morefully, advised us on options, and efficiently installed a new Mitsubishi mini-split system. Communication was good throughout and the installers were organized, thorough and respectful of our home. Excellent value and quality work.

We have been hiring them for our HVAC issues/maintenance needs for sometime now and every single…read moretime we reach out to them, they are fantastic. Their service is always 5 star. They always get back to me in a very timely manner, always on time for their appointments and only suggest work to be done where it is actually required. Highly recommend!

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!