I'm honestly very disappointed. I was really hoping to find a dentist here and town and not make…read morethe drive up to Albuquerque but it doesn't seem like that's happening. :( We moved out here about a year and a half ago and at my kids' previous dentist office, the cleaning took at least 30 min and the exam about 15. The cleaning they just got was barely more than 5 minutes! 10 if you include the time for X-rays and I wish I was exaggerating. We got in the car and my daughter told me her teeth didn't feel "squeaky clean" like they normally do after the dentist so I took a look when I got home. There was a considerable amount of plaque all around her gum lines still! I checked my son and it wasn't as bad but they definitely were not as clean as they should have been after a professional cleaning! I do have to say, the front desk staff was very nice.

this place dollar generating machine based on insurance paid services alot of unnecessary cleaning…read moreand exams. If you have a cavity you'll have a four month waiting time they need to free up their schedule for emergency's over basic teeth cleanings. who can wait four months if your in pain

Terrible terrible dentist. I've been coming here since this location has opened and at first it was…read moregreat...... until the most recent dentist has came in. I have no kind words to say about him. He's rude and very unprofessional and I do not recommend coming here at all. Was so rough with me to the point where I came out crying because of how bad my teeth and gums were throbbing.

Worst experience I've ever had. The dentist was very aggressive and made me feel uncomfortable and…read moreembarrassed. I was literally crying while he continued to scrape away my plaque.. I did have a lot of build up but it felt like he was scraping away at my gums and they are still sore!! This was my second time going and I had a bad experience the first time as well. I should've known better. I used to enjoy going to the dentist and have always had issues with my teeth but never experienced something like this.

I had an appointment for teeth cleaning, which turned out to be a complete waste of time at this…read moredental office. (Los Lunas Smiles) Its not easy keeping appointments, waiting for the appointment, making preparations for it, travel time etc.... Once getting there, filling out forms with all the necessary personal information. Even-though I have no issues with any of my teeth or gums that would warrant x-rays he would not let me have my teeth cleaned. I informed him of past breast cancer and that I avoid unnecessary radiation as much as possible. The dentist said that without the x-rays he could not do his job. I asked if he could do a visual exam and I will allow x-rays if needed when a problem arises. The dentist said to go somewhere else. Rude person with no explanation why he can't have tech clean teeth without an x-ray.

Tried to charge my husband nearly $13,000.00 for 5 root canals and 6 crowns, new partial and night…read moreguard. We told them we were cash only and had no insurance, the kindly offered us there ins. and dropped to price to just under $12,000. Sent my husband to another dentist and found out he only needed 2 root canals with composite plugs and a couple of fillings. Total $1275.00. Where would you go. Buyer Beware...

I was afraid of the dentist then I came here. Not that scary though not as private as I'd like…read more Sadly though, I have to give 2 stars. The dentist I was seeing wasn't being very professional towards the end. I went in to get fillings. The amazing dentist that works here named Jenifer made a ever so small mistake and didn't numb me correctly. Instead of owning up to her mistake and talking to me, she decided to kick me out and get me banned from the place. I tried several times to talk to her to get it cleared up but she refused to talk to me. If you are expecting your dentist to be professional, try another place. The manager wouldn't even listen to my side of it, just took Miss Jenifer's side at face value. Sucks because she is an amazing dentist that made me feel safe and comfortable. But she wouldn't admit or even talk about the situation so I can't recommend this place. If she would cal me and work this out with me I would be perfectly happy to change this review. But I first called about a month ago and she refuses to call back so I don't think that will ever happen. TL:DR The dentists there are very good at their job, but the one that I saw made a mistake and instead of talking about it, avoided it completely being very unprofessional. Sadly can't recommend. Edit: had to add onto this. I left this review and about an hour later a lady called telling me "Stop leaving bad reviews or I'll get a restraining order against you. We are not responsible for your actions." And wouldn't let me get a word in at all and I called her back to try and discuss it but she wouldn't talk to me. I didn't leave a bad review because I wanted to ruin their reputation or whatever she decided, I left it to speak about how I was treated, and so others can go to this place well informed. Getting threatened to leave a good review or to delete this one is weird. Never heard of a place of business doing that. Well anyway, I hope they do try to take legal action against me. I'm looking forward to it. I posted this originally on Google and decided to put it here as well so as many people are as well informed as possible. Boss lady, please respond to the email I sent so we can get anything cleared up and fixed.

Just had the first fillings I've had done in probably over 20 years, and the entire procedure, even…read morethe needle of the novocaine was completely painless by Dr Bae. In the past elsewhere I've always had a bit of pain sensation during the shot and the drilling. Had teeth cleaning by Amanda (and previously Josette) which were done very well and painlessly. Very impressed. Can you tell I'm a big baby when it comes to pain? :-)

I was very surprised that they didn't want to answer my questions at all. In fact, they just…read moreignored all of my questions. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. There definitely appears to be a trend of overbooking clients here. Dealing with their billing manager was a nightmare. I asked to speak to someone else several times and was told there was no one else. Basically as the patient I was treated stupid and was not treated with respect. I work in a medical field and our billing department would never treat our patients in this manor. I think that dentist and orthodontist really need to be aware of referring their patients to this oral surgeon. I since found a new oral surgeon who has been very helpful in the billing process and provided great customer service. Having your wisdom teeth extracted by people who have no customer service is scary. Why would you let someone extract your teeth when they can't even be nice!!!!

Had a root canal and two crowns done the summer of 2022…read more Root canal became infected two short years later. I've seen two dentists now that have said my crowns are awful and they had no business merging them together like that bc i can't floss them properly. Anyway the root canal i became infected 2 years later. So now i have to pay a bunch of money to get it fixed despite all the money I already spent at Aspen Los Lunas for them to fix the original issue. While they entice you with their low prices and deals don't be fooled by them bc now this is going to cost me double plus the headaches and bone destruction in my mouth. Now i have to see an endodontist and there's the possibility that I will need get my crowns replaced after a few years. I was only 26 when this was done so the crowns were supposed to last???? This is just ridiculous and infuriating that i received such poor care.

Great staff. They explain treatment in detail and answered all my questions. I was seen on time and…read moretreated very well.