Went here for a pedicure, unfortunately the tech wouldn't listen to what I wanted, and although I…read morewas very nice to her, both she and the owner kept talking about me and laughing in their native language. If you have something to say, say it in English. Super rude. Won't be returning.

WORST SALON! 3 nails SNS chipping within 48 hours…read more.. went back for a refund or a gift certificate was told no by Sarah. She said we don't have a refund policy. Ummm... so you can just do a horrible job, charge me and there is no recourse? She laughed in my face when I got annoyed: DO NOT GO HERE! SAVE YOUR MONEY!!

I love this nail salon! It is beautiful and quite large so I can typically get in even without an…read moreappointment. They have great pedicure chairs, a vast pedicure menu, and tons of colors. You get a discount for paying cash (or maybe now you get charged to pay with a credit card - it keeps changing), but either way - it's a good place to use your cash if you have some you need to get rid of. It's chic inside and certainly passes the vibe check. One thing I LOVE - though I haven't been doing manis much lately - they will do it at the pedicure chair while you're getting your feet done so it takes half the time! It's definitely the way to go. I hate spending more time than I need to at the nail salon so I was really happy to see it. Sometimes I get much better service than other times, but I like it enough I still return. About 50% of the time I've been offered a beverage. I wish it were closer to 100% of the time - even when I'm spending $90+ on a pedicure. I know I probably could have just asked but it was odd to see the people around me being offered and not me. The pedicures are normally phenomenal. I've had some outliers, but again - everyone is human. It really is a lovely space!

My husband and I visited Prime Nail Lounge on a Friday afternoon. There was a small wait, which was…read morefine, since we didn't have an appointment. The ambiance was nice and they offered a wide variety of polishes. We both needed manicures. While we waited, we were offered complimentary beverages by the owner, I believe. This was a nice touch! Anita serviced my husband. She arrived first. She gave him an armrest, along with warm water to soak his nails. My nail technician was Mia. Her quality of service was not the same. I did not receive an armrest nor a greeting, and my water was cold. She wasn't the friendliest either. I could tell the level of attention and detail that Anita provided for my husband was totally different from what I was receiving. However, my husband wished the buff on his nails was a bit brighter. It was dull and didn't really show a major difference. We also did not get a chance to select our manicure preference, as we were told the nail technicians would provide this information to us. Since it was a Friday and we were walk-ins, we plan to try them again on a different day and make reservations to see if the service will be better.

Decided to try a new nail shop on a Friday around 1 pm. It was not crowded and I was immediately…read moreseated. Very cleaned nail salon & doesn't smell like rubbing alcohol and polish. Only got SNS on my nails. I love that they soak each individual nail in wrapped foil to take off old SNS polish. I prefer this method vs. putting my whole hand in a sandwich bag, rubbing my nails on a paper cloth and smelling all those fumes. 5 stars already just for the polish removal process. Good selection of colors. I'm super basic and always get some shade of pink. Lots of pinks to choose from. Liked that the nail tech didn't really talk to me until she was finished as I was watching a show on my phone. Nail tech did a really good job on cutting and shaping my nails. She also didn't grind them down so that they feel weak. Love the clean, neat look. A little pricey - $50 + I added a tip. But she did a really good job and I am quite pleased. I'm sure I'll be back to try the pedicures. The nail techs were really taking their time on the individuals getting pedicures.

Had acrylic fill in with regular polish and was charged $45. Looked at prices online and saw the…read morecharge listed as $20. Went back in to see the pricing and get a price adjustment and felt super uncomfortable so left. Will not be returning.

I had a pleasant experience for a men's pedicure. I had a short wait. Parking is ample in the…read moreshopping center lot just outside. I had a relaxing experience and felt very comfortable having them improve and tend to my foot and toe health. I'll definitely return. The pricing is very reasonable for what they offer.

I'm very particular about my nails and this place didn't disappoint. I was hoping to find a place…read morecloser to home while hopefully simultaneously saving a bit on what I've been spending on my nail upkeep while not sacrificing quality. This place hit the mark in all areas! They have a great color selection, especially for sns/gel match for mani pedi. The products that they use are very high quality. I got my nails done here 22 days ago and they still look great. Since I don't have a lot of free time it's important to have nails that last. I'll be back!

May was sooooo incredibly kind and generous with his time. What a wonderful pedicure after getting…read moreoff my flight. Massage was amazing, pedicure 10/10 pricing was fair and nothing was rushed. The gentleman who checked me in and the other associates who work in the salon were so sweet I felt like a little princess. Thanks yall! What a great time.

Labella nails made my autistic daughter's birthday special. They were very gentle, patient, and…read moreexplained the steps as they did her mani pedi, all the while telling her she's a birthday princess. They went over and above for my girl. Thanks Labella! p.s. I also love the job Bill did on my own SNS.

Nails of Town and Spa (On Towne Lake shopping center behind Starbucks with Burn Bootcamp, Soho…read moreBagels, Johnny's Piiza and the KPop place. Not that great of a pic, but meticulously delivered service and I am so happy with my nails! I have tried many places to find the experienced staff, the right setting, the best customer service, clean and cozy. This is a must try! I have had pedicures and manicures and had friends go with me as well, and we love them! Ben and Amy have both done my nails, and the other staff have also done my pedicures. Always pleased, refreshed, and looking good! SNS can turn out horrible, feel and/or look gross and chunky. I need it for my nails because I am so rough in them, and my nails have always been very thin. But here they take the time and care to do your nails right. (This is black and hot pink chrome SNS) i do keep my nails short, but I have seen the excllent results on long, short or tips.

I love my nails. They did a fantastic job. I got SNS with one ombre color. I also got a cheaper $40…read morepedicure. The massage was amazing by itself. They even offered me a glass of wine (I opt'd for a bottle of water). It's clean & bright. Communication was good. My only negative was the price but they are comparable to othet salons in this area. I will be back

Awesome service ! They do amazing nails and pedicures. Will…read moredefinitely go back ! Clean salon and awesome clients very friendly!

Charged for foot massage that on the website says $0; the massage was not worth the $15 I was…read morecharged! They were running a "Back to School" special - 20% off all services. That was not honored because (when I called to ask about it) "I didn't mention it at the time of checkout". If you're running a BTS special, why does the customer have to mention it? Isn't it implied the discount will be given? Not worth the visit. My $37 pedicure ended up over $60!

Enjoyed the nail spa service and would return!…read more The shine +'s: + Smiling service + Self-serve drinks which include bottled water and sodas + Nail colors cover a good range + Deluxe pedicure worth the $45 + Chairs are super comfy with massage settings + Basins lined with plastic bag for hygiene The spotty -'s: - Wish I could Venmo my tips vs doing it in cash. Some places place a QR code at the counter so I can send tips electronically Tip: strongly suggest appointment. During my visit I saw a constant stream of traffic on NYE -

Amazing! Finally a place that asked questions and actually gives you what you want. I have been…read morelooking for a nail salon for a while. I love the vibe here. The ladies are awesome. Zero complaints. Great job on both S&S and pedicure. I finally found a home lol

Great experience especially the pedicure. I have had pedicures in lots of different states as we…read morefull time RV travel the US. Hannah gave me the most luxurious and complete manicure I have ever had. Put USA Nails on my come back to salon.

Got a full set of gel acrylics here. I've been getting my nails done the same way for the past 4…read moreyears, solid color, no design, coffin shape, not complicated at all. I don't think I've ever had to ask for any type of adjustment from any other nail salons. I had to ask him multiple times and they still turned out bad. It looks like I've done them myself. The polish is uneven, the shapes are uneven and the lengths are uneven.