The staff is so helpful! very clean The pets seem so happy …read more Very knowledgeable and willing to answer all of the questions.I have friends who have adopted and they have love them like children.

Hard working people and volunteers make shelters possible. A place for the unwanted to rest while…read morelove comes back around.

Over the last 20 years I've adopted 2 wonderful cats from…read morePALS who were on display at the nearby Petco on Whitten Road in Augusta. Sadly they have both passed, but I will be back soon looking for an older cat companion.

Long story. The assigned volunteer showed me 2 cats one day. I chose the cat only to find out it…read morehad a health problem. I tried to see the medical records. I was denied. I decided not to get that particular cat. I wanted to see 3 other cats that were in foster care. She was irritated and decided to give me to another volunteer. I was denied seeing any cat in foster care since the other volunteer spent so much time showing me tons(2) of cats, I had to pick one from the shelter and not a foster. I was treated like a nuisance, told I asked for too much. I went elsewhere.

The Place does have great resources, like for being a volunteer for the shelter making sure the…read morecats are doing well, they have 4 rooms you can go to except room 5 witch is for farel cats, and the real workers go their so you'll be fine as long as you where you are the first time, and they also have a coffee machine, so you can make coffee or hot chocolate, to help your self from staying awake, even after 6PM when the shelter is closed.

We have nothing but absolutely positive things to say about Hart. The staff is so wonderful,…read moreresponsive, and kind. The facility is immaculately clean inside, freshly painted outside, and filled with the cutest most perfect feline friends you've ever seen. We first contacted Hart in an effort to get children involved in community service, and we wanted to donate cat toys and food. In this process, we have discovered the gem that Hart is. The staff is monumentally kind, selfless, and just the exact people you would want to take care of any animal. The entire place is so clean in every corner, that you can be assured any pet you adopt from here has had exceptional care and love. Andy works there and he is one of those people who just glows with compassion. He was so kind and patient with our children, informative and clearly loves all the animals. If you are looking for a new family member or a place to donate to, this is THE place. This place is an important part of our community and they have earned and deserve so much support.

Extremely impressed by how this place is run. I have been to other shelters that really are not a…read morelot of help if you have many questions. RPC is not like that. They will answer all that you ask and give you great insight on the pet or pets you are interested in. Smaller shelter, but obvious how much they care about the animals. Very clean too.

Horrible experience I asked for financial assistance what they could do if my male cat was blocked…read moreup because the surgery was gonna be 3,000-4,000 if he was blocked up (adding in he hasn't been seen by a vet yet) I told her my age and information and immediately told me they wouldn't be able to help and he needs to be brought in to a shelter to be surrendered to the closest shelter since I can't pay for the surgery not knowing if he is blocked up or not, Tammy the financial support told me that "I'm selfish keeping him and I need to surrender him by four" mind you it was 230 while we were on the phone. This devastated me so I called multiple other family members and they told me to get him checked out at a different vet because again he hasn't been seen and we don't know what's wrong, she then proceeds to send me a voicemail " know you're upset. Um, this is Tammy from Coast, Maine. I am so sorry that this is happening to you. I'm so sorry that this is happening to your cat, but in the best interest of the cat, if he can't pee, he is in incredible pain. Um, and it's only going to get worse. So, um, what we would like you to do is surrender him to the Lewiston Animal Emergency Clinic tonight. Um, they can unblock him and then we will go and get him tomorrow for his ongoing care. There's also going to be special food that he's going to need to be on. He might need to be on medications. If he gets blocked again, there's, unfortunately right now, in your financial circumstances, you're just not going to be able to do what he needs, for him to live a happy life, and I, I think that sucks and I'm so sorry. Um but in his best interests, we would like you to surrender him to the Lewiston Animal Emergency Clinic tonight. Um, and if you can't get there, um, then surrender him to our, uh, Brunswick campus as soon as possible. Um, so preferably before 4 today, um, and one of our staff could take him to the animal emergency clinic because our our, our vet has left for the day, probably in the next half I hate to be the one to give you this news. I really do, but there's just, you know, there's just no other way around it. um. If you would be able later on, you know to do his ongoing care. Then possibly to see about getting him back, but there's just no guarantee on that because we, we don't know everything that's going on with him. Um until he's seen by a vet so. Please feel free to call me." this is discrimination by age and by race I wish I could've recorded the call because she was completely different telling me I'm not gonna get him back and I shouldn't have a cat if I can't take care of him may I add in I have money to take him into a vet just not 3,000-5,000 she made it seem like there was no other option and I had to bring them in. This isn't OK and I will be reporting her if anybody else has any problems with her. Please report her because I have gotten in contact with multiple other people who have had the same struggle, her telling people to get rid of their animals, even though they have enough money. I believe she is very discriminating against people of race and people of age. I know a lot of people struggle and call her and actually can't take care of their cats, but that wasn't this case. Turns out he needed a food change and he was stressed I paid for the hole thing I just told her I couldn't pay the 3000,5000 dollar surgery she was telling me he needed, I believe it's because I told her my age and race, I just don't think it's OK cause other people wouldn't know to Bring their cat into a different vet and would end up giving up their Animal just to find out that it wasn't that serious just saying this as a warning please watch out and get your cat checked before you tell them anything. This isn't fair to people. I don't know how many animals she's done this too and whose knows if Those Other animals were euthanized or not after being surrendered again, please be careful this wasn't OK leave out your race if you can

Thank you for my cat she is doing so well. I love her so much! This place made my adoption very…read moreeasy and safe during the COVID pandemic.