Thank you! Maro Héctor Tony, and Junior I can't say enough good things about my experience! From the moment I arrived, the customer service was top-notch--professional, friendly, and honest. The mechanic took the time to explain everything clearly and made sure I understood what was being done. Not only was the work done quickly, but it was done right the first time. My car is running better than ever! It's hard to find someone you can trust these days, but I can honestly say I've found my go-to mechanic. Highly recommended for anyone looking for quality work and excellent service! read more

Majestic Auto Craft - Engine issues - Body Shops Near Me - San Bernardino, California

Majestic Auto Craft is amazing !!!! I have had them fix 2 of our cars now and we have been so happy with them each time . They go above and med beyond to make sure your car leaves looking amazing ! Hector provided excellent customer service. Communication was great and car was done on time as promised. Thank you Majestic Auto craft !!!! read more

Honestly after dealing with multiple body shops and none of them being able to help me out and one of them even scamming me for the insurance money... I called majestic auto and explain the insurance situation and OMG they handled everything so fast, my car came out amazing and on top of that they delivered the car to my house after the repair was done since I wasn't in town at the time. I highly recommend these guys, súper profesional. And thank you Chris for the honest communication through out the whole process. Definitely 100% recommend. read more

Majestic Auto Craft - Body Shops Near Me - San Bernardino, California

waste of time bunch of clowns running the shop do not recommend these clowns literaly a waste of breath trying to speak to anyone horrible service never will be back read more

I got my Honda Accord a couple placesand at yhe end I meet those people Mansoor and Hector ...!!Thank You very much to do my car as brand new again...Color was perfecet match good labor ,quick and very reasonable...IF system has 10 star I would give You 10 stars..I will come for my other car soon again..!! I reccomended to anyone..!! read more

Hector took care of me ! 5 star. They polish and clean my car after. Very fast service ! communication was on point. Hector is the man. This is the only San Bernardino shop that's legit. They are super legit. Thank you read more

Just got my Q60 done, amazing communication throughout the whole process and customer service is was just as good if not better, I highly recommend this shop if you need any type of body work done. read more

This is the best auto shop in the inland empire , they have the best customer service , very attentive, they had my car ready quickly , and the paint and body on my car looks incredible, there's no notice of any damage at all, thank you so much to all the guys that worked hard to deliver the best results, I highly recommend majestics auto craft with 5 stars . read more

i was in a pickle not wanting to get my car fixed. I didn't have to look any further after going to Majestic Auto Craft. They took my car, got the parts ordered, and the work done in a timely manner. now my baby looking brand new and I got majestic auto craft to thank for it . Thanks guys now the baby blue back on the road read more

Not sure how this company has 5 stars but that's what grabbed my attention also. PLEASE read on, because that WAS NOT my experience in the least. I went to this company not on a referral, not word of mouth, not anything other than their 5 stars on 130 reviews. As I was driving there I notice how rundown area is where it's located but didn't want to judge.Next I notice as I arrived that it literally looked like a junkyard inside the shop and that my car was the nicest one there and it's a 2015 Lexus NX. I wanted to still believe that their 5 stars was legit and not just another fake reviews company so I ignored my gut telling me that this didn't feel right, so I decide to continue in and I met with Hector. Hector didn't say a whole lot to me at all really, I remember thinking when I left "that felt awkward" but I made sure to tell Hector very clearly that I came to them due to their 5 stars only and may or may not have them do the work and that they are ONLY to get the estimate to me and to my insurance company. Hector said "yes you have the right to take your car to another company of your choice if you want and they will not do any work on my car without my approval beforehand". From that day on I called every single day for a week, sometime more than once a day and left up to SEVEN voice messages. They did not answer ANY of my calls nor did they return ANY of my voice messages so I called my insurance and made them aware of what was going on and that Majestic was holding my car hostage. My insurance began calling multiple times also and Majestic did not answer their calls nor return their messages either. This went on for over week, so I asked my insurance agent to go to the shop and get my car out otherwise I'm showing up with the Police. My agent went to the shop twice on two different days and their gates were shut and locked during business hours. FINALLY the owner Oscar decides to call my agent back and tells him that they already started on the work and that I gave them approval to do so. I DID NOT GIVE HECTOR NOR OSCAR approval! I literally multiple times said it from the first day when I dropped my car off to every day afterwards on all the voice messages that I left. So I call again on a different phone number that my agent gave me that he got when Oscar called my gent and I finally get an answer. The woman asks my name then puts me on a 5 minute hold to tell Oscar that it's me calling, she says to me that he's busy with a customer and he'll call you back in 5-10 minutes. I told her that I've been calling and leaving messages now for over a week and my agent has also. She says well he's with a customer right now". I say "well I'm a customer also who you've been holding my car hostage for over a week and not answer my calls nor returning my messages and if he doesn't call me back in 5-10 minutes then I'll be there with the Police to get my car back". Oscar calls me back and tells me that I gave him the authorization to work on the car and I again told him that I DID NOT. I told Hector clearly not to work on my car and I left 7 messages saying NOT to. Oscar tells me "well maybe something is happening with our phones" and "we've been short staffed" and more of these types of excuses. Right, well the confirmation that Majestic was intentionally not answering my calls nor returning my calls nor my agents is that they were going to charge my insurance as much as they can and do the work for as little money as they could without following any of the rules on the estimate or by communicating with me to get my approval or honoring my decision to go to another shop. Proof- the estimate Majestic wrote to my insurance stated that Majestic would be REPLACING my doors, panels, and other parts of my car and the "work" they had already started WITHOUT my approval was that they had started patch work and repainting on my doors INSTEAD of replacing them which is what the estimate calls for. So I would have have a repair job when they were charging for a replace job on my car. This place is the most shady place I've ever been. read more

I was involved in a car accident back in January and my car was towed to Majestic Auto Craft where the customer service was great from the beginning. Everyone was really nice patient each time I called for an update with my car. Oscar even walked me around to see the progress of my car at one point and Hector and Chris stayed in constant contact with me and returned my calls when they said they would. The best thing is, they provided me with a car while repairs were being done, which saved me a lot of stress of having to get a rental. When I received my car back, I noticed that they had wash my car and clean the inside as well, that was much appreciated. read more

i was involved in a car accident and i sent my car here to this body shop and i love the work they did to get my car looking good again once again i really appreciate the time and work they put into my car read more

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Very pleasant experience, very easy to work with. Communicated through every step couldn't ask for better experience very underrated, and made sure my car was sparking upon arrival ! Be sure to check them out they're only getting better! read more

Majestic did a great job on my E63. They fixed up some cosmetic damage and the car feels like new now. Hector was friendly & accommodating and helped me to get a good price for the work. He was also very communicative & kept me up to date with the work progress. Franco was also friendly & cool to talk to. It is difficult to find body shops that are reasonably priced and also do a good job, but Majestic Autocraft is definitely the place to go to read more

They did a great job with my truck! Hector and Oscar were so helpful! 100% would recommend this guys!