1. Make My Payments

    1. Make My Payments

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    Rocklin, CA

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    Make My Payments

    5.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

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    AutoNation Honda Roseville

    AutoNation Honda Roseville

    2.9
    (1.1k reviews)

    This is my second car purchased from Autonation Honda in Roseville…read more Our salesperson Ahmad was amazing. He listened to our needs and showed us used and new models. He was very knowledgeable about the products and helped us evaluate our needs to the appropriate units. Negotiations was easy with very little back and forth and closed the deal within an hour. Once the deal was done the paperwork took longer mainly because they were so busy for Memorial Day and it seems everyone was buying a Honda- lol. Overall, nice selection of vehicle to choose from, knowledgeable staff, friendly service. This is a second car we purchased from this dealership over the last several years, so I highly recommend them.

    Buyer beware - Autonation Honda of Roseville will not assist you with issues after purchase. It's…read moreclear why they aren't accredited with the better business bureau. I purchased a 2019 Honda Clarify in April of 2025 and was initally very please with my purchase. But when I went to file my taxes this year, I found out the dealership did not submit the required time of sale report to the IRS so that I could claim the clean vehicle tax credit the car qualified for. I tried reaching out to both the salesman and the finance manager who sold me the car initially for help - ironically in an email where the salesman, Malek, assured me that one I buy from Honda I'm a part of the "Honda Family", and they never responded! I called multiple times with and was told another finance manager, Kyle Smith, was responsible for filing these reports. He never returned my calls or voicemails. So finally I drove all the way to Roseville from Sacramento to handle it in person. Kyle Smith, their finance manager, was incredibly rude and dismissive, and wouldn't let me get 2 words out before interrupting to tell me there is nothing they could do. He walked off and refused to help more. I turned around and found another manager who was able to go to their "controller" Sabrina Radoff and she magically found a way to press the required buttons to file the report they should have filed a year ago. No one apologized for how I was treated by Kyle or for not returning my emails or calls until I sent an email asking for an apology and explaining how awful my encounter with this business was. Lesson learned: Do not buy from Autonation Honda of Roseville - they are happy to help before the sale, but afterwards, getting them to do basic things to help you is like pulling teeth.

    Roseville Toyota

    Roseville Toyota

    2.4
    (2.1k reviews)

    Service 5 Stars + Sales interactions 0 stars = 3 Stars for experience…read more On my fourth 4Runner and fifth Toyota over the past 35 years. Even though I live out of the area, my most reliable and trusted service experience has consistently been with Roseville Toyota. That's exactly why I coordinate my maintenance around trips to the area. Kerry S. has been my service advisor many times, and I always appreciate his straightforward, practical advice - telling me exactly what makes the most sense. I'm truly grateful for the excellent care I receive here. While my service experience has been truly exceptional, I would NEVER purchase a vehicle here based on my interactions and observations of the sales team. Car sales traditionally carries a stigma, but the conversations and interactions I've experienced and overheard here represent the worst of the worst. Being present for extended periods of time during service visits over the years, and with what I call a carefully tuned gift of situational awareness only confirmed this conclusion. Its big corporate numbers game here only, and not worthy of any loyalty.

    I would not purchase another vehicle from Roseville Toyota, nor would I recommend this dealership…read moreto friends, family, or anyone looking for an honest and transparent car-buying experience. Shortly after purchasing my vehicle, I learned that it needed new brakes and rotors, resulting in significant and unexpected repair expenses. In an effort to understand the condition of the vehicle at the time of sale, I repeatedly requested the pre-inspection report that I was told existed. Despite numerous phone calls and follow-up attempts, I have never received the report. What followed was a consistent pattern of broken promises and complete lack of follow-through. Time and again, I was assured that someone would call me back, provide the requested documentation, or address my concerns. None of those promises were kept. At no point did anyone take ownership of the issue or make a genuine effort to resolve it. The most concerning aspect of this experience is not simply the cost of replacing the brakes and rotors. It is the dealership's apparent disregard for a customer's legitimate concerns after the sale has been completed. Transparency should not disappear the moment paperwork is signed. If a pre-inspection was performed, providing that documentation should be straightforward. Instead, I have been met with delays, excuses, and silence. Consumers place trust in dealerships to be forthright about the condition of the vehicles they sell and to stand behind their representations. Based on my experience, that trust was misplaced. The lack of responsiveness, accountability, and transparency I have encountered has been unacceptable. Because my repeated efforts to resolve this matter directly with Roseville Toyota have been ignored, I am now evaluating all available options to obtain the information I have requested and to protect my interests as a consumer. If you are considering purchasing a vehicle from this dealership, my advice is simple: obtain every inspection report, service record, and representation in writing before signing anything. Based on my experience, once the sale is complete, getting answers may be far more difficult than it should be.

    Make My Payments - carbrokers - Updated July 2026

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