Don has helped several of my friends find new cars, so I decided to give him a try…read more My wife wanted a 2018 Ford Fusion Hybrid Platinum, with specific color exterior and interior. Don found the perfect car, and saved us a HUGE amount of money! We are delighted with the car and will certainly recommend Don to all of our friends.

this review is by far wayyyy overdue.... i purchased my car from mr. don jamison april of 08... the…read morecar i got was a white 350z and i love it... pricing was just right and there were no haggling or pressure to buy... if anyone is in the market for a car then you should give don a call.. he can search for vehicles for you and give u a great deal like he did for me!! thanks don!! one more thing... his wife is a travel agent and her office was right next door to his.. so if anyones looking for a travel agent.. you know where to go!! 5 stars for great deal and service!!

Treated me pretty well & have worked well when coming in for warranty work or oil changes, they…read moreeven made a custom AN fitting when the part no longer existed & even gathered me some oil samples when requested so over all a great experience. So much so I drive all the way from Elk Grove to this dealership in Roseville way better then the dealer we have here in Elk Grove smh those guys put a damn Chinese oil filter first time I tried them, never again. Stick to Roseville!

I am writing to formally lodge a complaint regarding the terrible customer service and…read moredisappointing supervisor interactions I experienced during my most recent visit to your service center. While I have previously relied on your center when other locations failed to complete repairs correctly, my latest experience was entirely unacceptable. During this visit, I was charged a separate service fee four distinct times for a single vehicle check, rather than the standard one-time general service diagnostic fee. In all my time bringing my car to your shop, I have never been charged in this manner. These fees totaled over $800.00 simply for my vehicle to be inspected, without any actual repairs being performed. When I spoke with a service manager to address this issue, they were incredibly rude and dismissive. They informed me that the shop now charges a diagnostic fee per individual issue rather than per vehicle. Because of this poor treatment and unreasonable billing policy, I will no longer bring my vehicle to your shop, nor will I recommend your company to others. I am requesting a formal review of these charges and a partial refund for the duplicate diagnostic fees. Also. Don't call to complain about the issue to any supervisor or general manager they will disregard your complaint and stand by their decision.

I paid them for three years and now, that I want to make a claim, i can't find them! Did they go…read morebankrupt or what?

Sell Squad sells quality used cars at reasonable prices. They were honest and up front with…read moreeverything. It was apparent that integrity was a core value that they took seriously. Jason made the financing process seamless and was completely transparent with every detail of our contract. Thanks Sell Squad!

Jason was extremely helpful putting us in the car of our dreams. He was extremely knowledgeable,…read morepatient and put our needs first. Not to mention, we got this car at an amazing deal. This is a small operation, so he is able to beat out most of the competition's pricing. I've never experienced such a personal touch as it pertains to buying a vehicle. Jason took care of us from start to finish. I would definitely recommend him to anyone.

This is my second car purchased from Autonation Honda in Roseville…read more Our salesperson Ahmad was amazing. He listened to our needs and showed us used and new models. He was very knowledgeable about the products and helped us evaluate our needs to the appropriate units. Negotiations was easy with very little back and forth and closed the deal within an hour. Once the deal was done the paperwork took longer mainly because they were so busy for Memorial Day and it seems everyone was buying a Honda- lol. Overall, nice selection of vehicle to choose from, knowledgeable staff, friendly service. This is a second car we purchased from this dealership over the last several years, so I highly recommend them.

Buyer beware - Autonation Honda of Roseville will not assist you with issues after purchase. It's…read moreclear why they aren't accredited with the better business bureau. I purchased a 2019 Honda Clarify in April of 2025 and was initally very please with my purchase. But when I went to file my taxes this year, I found out the dealership did not submit the required time of sale report to the IRS so that I could claim the clean vehicle tax credit the car qualified for. I tried reaching out to both the salesman and the finance manager who sold me the car initially for help - ironically in an email where the salesman, Malek, assured me that one I buy from Honda I'm a part of the "Honda Family", and they never responded! I called multiple times with and was told another finance manager, Kyle Smith, was responsible for filing these reports. He never returned my calls or voicemails. So finally I drove all the way to Roseville from Sacramento to handle it in person. Kyle Smith, their finance manager, was incredibly rude and dismissive, and wouldn't let me get 2 words out before interrupting to tell me there is nothing they could do. He walked off and refused to help more. I turned around and found another manager who was able to go to their "controller" Sabrina Radoff and she magically found a way to press the required buttons to file the report they should have filed a year ago. No one apologized for how I was treated by Kyle or for not returning my emails or calls until I sent an email asking for an apology and explaining how awful my encounter with this business was. Lesson learned: Do not buy from Autonation Honda of Roseville - they are happy to help before the sale, but afterwards, getting them to do basic things to help you is like pulling teeth.

I want to call out. Sean in service had an amazing experience. They gave me a rental car when they…read moresaw it was going to take a little longer and when I came back my brand new GLS 63S was looking mighty fine!

LEGALLY BINDING DUE BILL IGNORED, DISORGANIZED MANAGEMENT, SUBSTANDARD WORK…read more I drove approximately six hours to Mercedes-Benz of Rocklin to purchase a 2026 Mercedes-Benz GLA 250. Upon arrival, I found undisclosed paint damage on the rear hatch and a dent on the passenger door. Both items were placed on a legally binding due bill as a condition of sale. The experience trying to get these items fixed has been an absolute nightmare of poor communication, ghosting, and terrible workmanship. THE POOR COMMUNICATION AND GHOSTING: Coordinating this repair from 6 hours away was made intentionally difficult by staff. I reached out to my salesperson, Julio, to coordinate an appointment around a flight out of Sacramento to avoid multiple long round trips. He went completely radio silent for over two weeks. I escalated the issue directly to a manager, David Trifeletti, who completely ignored my email. When Julio finally replied three weeks later, he admitted that David had received and read my email but simply chose not to respond to me. THE FORGOTTEN APPOINTMENT AFTER A 6-HOUR DRIVE: Julio explicitly confirmed by text multiple times that my appointment was set for August 11 at 10:00 a.m. Yet, after making the 6-hour drive to Rocklin, I arrived only to find the service department had absolutely no record of my appointment in their system despite text confirmations. Luckily Wayne & Kenny fixed the blunder and got me in, (and the only reason this isn't a zero-star review.) Later, when the car was returned to me completely dirty, Kenny stepped up again without hesitation to have it washed. These two know what luxury service means. THE "ACCEPTABLE" PAINT FAILURE & DISRESPECTFUL SERVICE: After the scheduling mess, the rest of management failed completely. David called and spoke quickly, "Your car is ready" without even identifying himself or where he was calling from. When I inspected the trunk, the repair was shocking. The tech heavily caked, globbed, and layered a thick, jagged ridge of paint directly under the central Mercedes emblem (see photo). It is uneven, grainy, and rough. Managers David "spoke on behalf of Darrell" and flatly told me that this amateur smear is "acceptable dealership level work" and refused to fix it flat. WARNING TO BUYERS: This dealership will sign a Due Bill to close a deal, but sales and management will ghost you, botch your scheduling, and force you to accept garbage repair work once they have your money. Beware of their post-sale promises.

Great people and great deal. They had the car I was looking for and I drove over 100 miles to get…read moreit and they made my transaction super easy and fast.

From the owner: Unlike any otherread more

Service 5 Stars + Sales interactions 0 stars = 3 Stars for experience…read more On my fourth 4Runner and fifth Toyota over the past 35 years. Even though I live out of the area, my most reliable and trusted service experience has consistently been with Roseville Toyota. That's exactly why I coordinate my maintenance around trips to the area. Kerry S. has been my service advisor many times, and I always appreciate his straightforward, practical advice - telling me exactly what makes the most sense. I'm truly grateful for the excellent care I receive here. While my service experience has been truly exceptional, I would NEVER purchase a vehicle here based on my interactions and observations of the sales team. Car sales traditionally carries a stigma, but the conversations and interactions I've experienced and overheard here represent the worst of the worst. Being present for extended periods of time during service visits over the years, and with what I call a carefully tuned gift of situational awareness only confirmed this conclusion. Its big corporate numbers game here only, and not worthy of any loyalty.

A few weeks back I had a disappointing experience just from observing how people were treated…read more While I was there, I saw a man who was professionally dressed and appeared to be there for an interview. I overheard him politely asking for a manager several times, but no one seemed interested in helping him. Instead, managers walked into their offices or assisted others while he was left waiting. Watching that made me question the level of customer service and professionalism at this dealership. If someone who is simply asking for assistance is ignored, it makes me wonder how customers are treated after they've made a purchase. First impressions matter, and this experience left me feeling like this isn't the kind of business I'd feel comfortable spending my money with. I hope management takes customer service and basic courtesy more seriously in the future.

Excellent and friendly service!First class all the way. I highly recommend anybody that needs her…read moreaccurate fix to come here.

Very impressed... from the beginning to the end. I met with sales rep Nick regarding a used vehicle…read morethat I saw posted. Nick had the vehicle ready for the test drive. The price was very competitive, better than ALL private party sales I could find for similar vehicles. I noticed on the test drive there was a wobble and pull in the suspension and I brought it to Nicks attention. When we got back to Niello it went straight to their shop. Niello put all brand new tires on it and balanced and aligned the car. The used vehicle came with a 7 day/700 mile return policy. I took the car to a local mechanic and found that it needed about $2k in suspension work. I brought that to Niello's attention and they had it fixed within 48 hrs. I never felt pressured or that "feeling" some car dealers give you. One more thing... during the buying process my drivers license was misplaced. Rather than make up some BS story, Nick and the sales manager were straight forward and apologetic. It was found.