This is my second car purchased from Autonation Honda in Roseville…read more Our salesperson Ahmad was amazing. He listened to our needs and showed us used and new models. He was very knowledgeable about the products and helped us evaluate our needs to the appropriate units. Negotiations was easy with very little back and forth and closed the deal within an hour. Once the deal was done the paperwork took longer mainly because they were so busy for Memorial Day and it seems everyone was buying a Honda- lol. Overall, nice selection of vehicle to choose from, knowledgeable staff, friendly service. This is a second car we purchased from this dealership over the last several years, so I highly recommend them.

Buyer beware - Autonation Honda of Roseville will not assist you with issues after purchase. It's…read moreclear why they aren't accredited with the better business bureau. I purchased a 2019 Honda Clarify in April of 2025 and was initally very please with my purchase. But when I went to file my taxes this year, I found out the dealership did not submit the required time of sale report to the IRS so that I could claim the clean vehicle tax credit the car qualified for. I tried reaching out to both the salesman and the finance manager who sold me the car initially for help - ironically in an email where the salesman, Malek, assured me that one I buy from Honda I'm a part of the "Honda Family", and they never responded! I called multiple times with and was told another finance manager, Kyle Smith, was responsible for filing these reports. He never returned my calls or voicemails. So finally I drove all the way to Roseville from Sacramento to handle it in person. Kyle Smith, their finance manager, was incredibly rude and dismissive, and wouldn't let me get 2 words out before interrupting to tell me there is nothing they could do. He walked off and refused to help more. I turned around and found another manager who was able to go to their "controller" Sabrina Radoff and she magically found a way to press the required buttons to file the report they should have filed a year ago. No one apologized for how I was treated by Kyle or for not returning my emails or calls until I sent an email asking for an apology and explaining how awful my encounter with this business was. Lesson learned: Do not buy from Autonation Honda of Roseville - they are happy to help before the sale, but afterwards, getting them to do basic things to help you is like pulling teeth.

Over a year ago I was stuck in a bad situation, going through a break up with my child's father and…read morestuck with two vehicles! One of vehicle that I couldn't afford all on my own. I owed too much and had too many miles to give it to the dealership without having to pay a debt off for a long time! I didn't know what to do?! Being a single mom scared and alone I googled options I found Karl Sheldon at Make My Payments inc. Everyone I talked to told me that this wasn't a good idea and they feared how it would end! Boy were they ALL WRONG! My car payment was made each month and ANY time it was a day late Karl was right on it to figure out the issue! It was never late enough to mess with my credit and all was good! Now a year later my car was bought off of me! It is no longer mine and the renter re-financed it in their own name!!! Talk about AMAZING! I moved out of state and was able to not worry about my car payment that I could not afford! I recommend this to everyone and anyone that needs help with their car! Karl Sheldon at Make My Payments inc saved me so much hassle and fear!

Hands down most pleasant experience we have EVER had! Carl is so nice and a true man of his word…read more Will be a returning customer for as long as company is open.

I had know issues with them all docs etc etc with car came before the required date by law smooth…read morean honest transaction with them ,and if there is a issue with the car they can fix it for you at a good price​

Sold me a vehicle that broke in 1 week. It had some bad sealant in the engine to prevent it from…read moreleaking temporarily until it sold. (Cost me +$3k in repairs) - 2 weeks from purchase I received Chapter 7 notice from them. Shady Russian businessmen!

Sell Squad sells quality used cars at reasonable prices. They were honest and up front with…read moreeverything. It was apparent that integrity was a core value that they took seriously. Jason made the financing process seamless and was completely transparent with every detail of our contract. Thanks Sell Squad!

Jason was extremely helpful putting us in the car of our dreams. He was extremely knowledgeable,…read morepatient and put our needs first. Not to mention, we got this car at an amazing deal. This is a small operation, so he is able to beat out most of the competition's pricing. I've never experienced such a personal touch as it pertains to buying a vehicle. Jason took care of us from start to finish. I would definitely recommend him to anyone.

Service 5 Stars + Sales interactions 0 stars = 3 Stars for experience…read more On my fourth 4Runner and fifth Toyota over the past 35 years. Even though I live out of the area, my most reliable and trusted service experience has consistently been with Roseville Toyota. That's exactly why I coordinate my maintenance around trips to the area. Kerry S. has been my service advisor many times, and I always appreciate his straightforward, practical advice - telling me exactly what makes the most sense. I'm truly grateful for the excellent care I receive here. While my service experience has been truly exceptional, I would NEVER purchase a vehicle here based on my interactions and observations of the sales team. Car sales traditionally carries a stigma, but the conversations and interactions I've experienced and overheard here represent the worst of the worst. Being present for extended periods of time during service visits over the years, and with what I call a carefully tuned gift of situational awareness only confirmed this conclusion. Its big corporate numbers game here only, and not worthy of any loyalty.

I would not purchase another vehicle from Roseville Toyota, nor would I recommend this dealership…read moreto friends, family, or anyone looking for an honest and transparent car-buying experience. Shortly after purchasing my vehicle, I learned that it needed new brakes and rotors, resulting in significant and unexpected repair expenses. In an effort to understand the condition of the vehicle at the time of sale, I repeatedly requested the pre-inspection report that I was told existed. Despite numerous phone calls and follow-up attempts, I have never received the report. What followed was a consistent pattern of broken promises and complete lack of follow-through. Time and again, I was assured that someone would call me back, provide the requested documentation, or address my concerns. None of those promises were kept. At no point did anyone take ownership of the issue or make a genuine effort to resolve it. The most concerning aspect of this experience is not simply the cost of replacing the brakes and rotors. It is the dealership's apparent disregard for a customer's legitimate concerns after the sale has been completed. Transparency should not disappear the moment paperwork is signed. If a pre-inspection was performed, providing that documentation should be straightforward. Instead, I have been met with delays, excuses, and silence. Consumers place trust in dealerships to be forthright about the condition of the vehicles they sell and to stand behind their representations. Based on my experience, that trust was misplaced. The lack of responsiveness, accountability, and transparency I have encountered has been unacceptable. Because my repeated efforts to resolve this matter directly with Roseville Toyota have been ignored, I am now evaluating all available options to obtain the information I have requested and to protect my interests as a consumer. If you are considering purchasing a vehicle from this dealership, my advice is simple: obtain every inspection report, service record, and representation in writing before signing anything. Based on my experience, once the sale is complete, getting answers may be far more difficult than it should be.

We had an amazing experience purchasing our 2027 Kia Telluride from Kia Roseville. From start to…read morefinish, the process was smooth, professional, and genuinely enjoyable. Ash, our salesman, was knowledgeable, patient, and never made us feel pressured. Colin, the sales manager, was equally great to work with and helped us secure a really good deal. The customer service was truly top-notch, and it's clear that their team cares about making the car buying experience a positive one. We're absolutely thrilled with our new Telluride and would highly recommend Kia Roseville to friends and family!

My wife and I had an absolute horror show of an experience here yesterday. We came in knowing the…read moreexact car we wanted to see and initially worked with a sales consultant named Quindell, who was nice and personable. Things were going along well until he passed us off to a baby-faced kid named Weston, whom he claimed was the assistant manager (he wasn't). The kid looked like he should be selling me extended warranties at GameStop. Weston proceeded to show me the sales sheet for the vehicle, which was tacked full of every possible padded upsell. He forced us to run a gauntlet of saying "no" to useless add-ons before we could even get down to the actual price of the vehicle. The primary sticking point for Weston was a $1,200 LoJack system that he insisted could not be removed or deactivated. I responded that this simply was not true, and that a $500 installation was being used to pad the margins on the vehicle before we even discussed real numbers. They also quoted $1,000 for a ceramic tint...an absurd markup given that I just had ceramic tint added to another car four days ago and am well aware of what actual market pricing is ($500). Finally, they wanted $1,000 for a Reviver digital license plate frame that I can buy directly for $625 (including the product and a one-year subscription). Weston kept going back and forth, failing to remove the items from the sheet, claiming he had never been asked to take them off, saying he didn't know how, and even claiming he would have to call the owner. He grew increasingly indignant, scoffing as I tried to reiterate my requests. It was at this point that I explained we were past the point of being able to make a deal. They had crossed a personal boundary regarding how I allow myself to be treated, so I suggested we cut our losses and go our separate ways without hard feelings. As we walked to our car, Weston had his sales manager, Colin, intercept us. Colin asked what it would take to earn our business. I explained our experience and told him that, at this stage, it was a moral boundary based on how disingenuous the process had been. Colin's response to me was, "It's haggling; it's supposed to suck." Colin's comment exposed the entire culture of Roseville Kia. There is a massive difference between fair negotiation on a vehicle's price and actively trying to deceive customers with unremovable, marked-up line items. Negotiation doesn't have to "suck" when both parties are honest; it only sucks when a dealership treats its customers like marks instead of partners. And that wrapped up my singular experience with Roseville Kia. I just bought another car for myself four days ago. I know the car-buying process isn't always great, but it does not have to be a nightmare. The goal should be to find a happy middle ground where both parties feel respected, comfortable, and satisfied when leaving the lot. What management fails to realize is basic economics: the front-end margin you tried to pad with junk fees is nothing compared to the lifetime value of a loyal customer. By playing games, you didn't just lose today's sale, you forfeited thousands of dollars in service center revenue over the next five to ten years. It costs five times more to acquire a new customer than to keep one, yet your team eagerly threw my retention in the garbage. Instead of winning our business and earning a referral engine that would bring you more clients, you created an "anti-customer." A happy buyer might tell three people, but an insulted buyer tells fifteen. I will actively ensure that my friends, family, and anyone reading this review steer clear of your lot. Roseville Kia got so caught up in trying to take advantage of us that they forgot to actually sell us a car.