I literally created a yelp account just to make this review. If you're having issues with your car…read moreand looking for a place that could care less about customer service and looks at dollar signs $$$ when they see your face then go to British Garage. First off, Jamie is extremely rude and unprofessional. My check engine light came on my RRS and I ran the code with my scanner it came up as the purge valve. Cheap easy fix. Not at British Garage. I arrived there and nobody was at the front desk. I called Jamie answered and said to leave my key on the front desk...sure let me just leave the key to my 90K Range Rover on the desk of someone I've never met before. Long story short he quoted me over $3,000 to fix something so simple. I ended up getting it done elsewhere for $390. This place is a complete rip off and the owner is extremely rude and unprofessional

After realizing how over-priced the LR dealership was for service, I searched for another garage…read morefor regular maintenance and repairs. I found The British Garage based on the high Yelp reviews, and I have not been disappointed! Jamie, the owner, is always super helpful and responsive and it's always easy to get my car in, get it serviced, and get out quickly. The prices seem fair and certainly well under what they charge at the LR dealership. I highly recommend the British Garage!

Really great experience at Pure Autosport. I came in for a battery replacement for my wife's Audi…read moreQ7, and before they even started the work, they suggested I check the warranty on the old battery. That turned out to be a great call, because after the replacement I was able to get reimbursed by AAA for the previous battery under warranty. They were also very clear about the cost, the timing, and the whole process from the start, which made everything easy. The waiting room was comfortable and had Wi-Fi, so it was actually a pleasant place to wait. You don't always get that combination of honesty, helpfulness, and good customer service at auto shops, so this place really stood out. Definitely recommend.

3 Stars - Solid Audi Knowledge, Constructive Feedback on Service & Quality Control…read more I want to be clear upfront: this review is not written out of hate. I've been going to Pure Motorsports for over 6 years, mainly for Audi work, and I'm sharing this as honest, constructive feedback based on long-term experience, hopefully as an eye-opener before things decline further or more customers walk away. Pure is knowledgeable with Audis, and in my experience they are generally better than the dealership. That's true for most competent independent shops, and Pure deserves credit for their technical understanding of the platform. They are, however, priced at a premium, only slightly less than dealer pricing. When you're paying that much, expectations around communication, quality control, and overall customer experience naturally increase. Where Pure struggles most is communication and customer service consistency. Sometimes updates are provided, sometimes they aren't. There have been multiple occasions where I only found out my car was ready for pickup and later realized I wish they had mentioned another issue while it was already there so it could have been addressed at the same time. Proactive communication matters when customers are spending this level of money. Reaching them by phone can also be difficult. Most of the time you'll need to leave a voicemail or send an email, and responses are about a 50/50 chance. I suspect this is largely due to being understaffed or stretched thin, which I understand as a business owner, but it still impacts the customer experience. At this point, a dedicated customer service or service advisor role would likely make a noticeable improvement. There have also been a few isolated quality-control issues over the years. After a PCV service, I later noticed that one of my headlight mounting brackets was cracked/broken. The headlight itself was still reasonably secure, so I chose to forgive it and continue doing business with them. Another incident was more serious. After picking up the car, the splash shield was not properly secured and came loose while driving home, forcing me to pull over on the freeway. This was obviously dangerous, but necessary to prevent the splash shield from being completely destroyed, especially since they are very expensive to replace. I temporarily secured it with zip ties and duct tape just enough to keep it in place, then slowly drove to the nearest exit to reach a much safer location. Once there, I jacked up the vehicle and properly reattached and tightened the splash shield myself. Situations like this point to a lack of final checks, likely due to understaffing or insufficient quality control. One recent policy change also stood out. Pure no longer installs customer-supplied parts. I understand the liability and business reasoning behind this, and they absolutely have the right to change policies. That said, it feels like an odd shift for a shop that presents itself as enthusiast- or performance-oriented. For example, I recently tried to have billet cooling system components installed to replace known weak OEM plastic parts that commonly fail around every 50k miles. These are well-known, reputable aftermarket parts designed to improve long-term reliability. Despite this, they refused and would only install OEM plastic components. I understand drawing the line for emissions- or turbo-related work, but declining high-quality billet replacements for known OEM failure points feels unnecessarily restrictive, especially when many enthusiasts are willing to pay a premium for efficiency and better parts. To give credit where it's due, Pure generally completes work competently and clearly understands Audis, which is why this isn't a low-star review. However, compared to years past, communication, quality control, flexibility, and overall value have declined, while pricing has increased. I used to drive a long distance to come here. At this point, I personally need a shop that offers strong communication and the ability to handle more than basic maintenance or fluid services, and for that reason I won't be returning. Again, this is not hate, just honest feedback from a long-term customer. I hope Pure takes this as constructive criticism, because with better communication, staffing, and quality control, they could easily be a stronger shop. 3 out of 5 stars, capable, but with clear areas that need attention.

I had an amazing experience with the guys at Euroklasse. I specifically dealt with Mark and from…read morethe jump he was extremely friendly and down to earth with all my concerns. From the first time I walked into the shop Mark and Chris were cool as hell, they're easy to chat with and no extra fluff. Straight to the point and extremely welcoming. This is my first time with a BMW and these guys have made it really easy to understand expectations and setting reasonable routes to getting where you want to go with your car. They made my purchase of parts, service, and tuning as easy as it can get. I definitely look forward to working with this shop in the long run and I highly recommend them to anyone looking to get work done.

This place has been my go to spot over the last two years. Steve and Mark are great! Very…read moreknowledgeable and friendly. I have taken my m340i and m2c here exclusively. I have purchased two sets of coilovers, a full catback exhaust, a downpipe, plus other random bits from them and I have been nothing but satisfied with the whole experience. I come to them for everything I need related to BMW.

If you have an 80 series stay far away from this place…read more I came in to get a diagnosis and this shop outright refused service for new 80s series LandCruiser owners. They stated due to "parts availability". If you are not apart of their little group of prevaricators then the gate remains closed. The service I needed did not even require new parts, I just wanted to have a diagnostic service. I have never experienced a shop refusing service for NEW customers just for being new. If there is a massive waitlist to get in then just be upfront and say so. I hope this shop one day can grow a bigger heart and accept business from new customers.

SDT was recommended by a friend who has his Prius serviced here, so I brought mine. Very thorough,…read moregreat communication, honest recommendations that let me choose what I wanted to do and could afford. They never tried to up-sell services, only gave factual pros and cons on each recommendation. I'll definitely be back.

This business was highly recommended to my wife through the inner office classifieds at the company…read morewhere she works. She needed 40K servicing for her Volvo. The car was running fine but they were very thorough with the check up and service and explained how to maximize the life of everything such as the brakes. There was some pothole damage to a couple tires so they pointed out things like that and to keep an eye on them. With car servicing/repairs, we all just want very competent businesses and fair prices right? I feel we've found that here. They'll be the first place we call.

his place sucks. Took my car in for a head gasket replacement. The very next morning it had a bad…read moremisfire. Looking around the engine I noticed the air box was loose and they didn't install some caps . Small details but it was enough to know how they do their work. Charged me to take a look at it again and all they did was plug in an obd2. No real diagnostic even though they kept it for a week trying to "recreate" the misfire. Dude you can feel the car shaking. The car did not have a misfire before. You would think they would take pride in their work and double check what they've done. If I can help one person save their time and money.

The shop is across from the "Pyramid" and close to Dixieland Lumber. Service was great. I was tired…read moreof dealerships and my wife's mechanic so found this one near us. I explained my needs being a Lyft driver and the amount of driving I do. They did exactly what I needed. The car is new- bought in March, and had close to 10k miles. Got oil/filter, tire rotation and windshield washer fluid. All for a great price. Took only a couple hours. Since I lived close by I got a ride home and returned later. I will be coming back for my next service. My car is a 2026 Honda CR-V

I was referred here by a coworker that has used this shop as a dealer alternative for his Infinity…read moreG35. My vehicle is a Subaru Forester and initially I had taken it to Subaru of El Cajon. The issue I was having was a check engine light with an evap code. The dealership could not pinpoint the leak? and recommended lowering the gas tank to further diagnose the problem. So I came here with this intention, though realizing that I would get charged another diagnostic fee. They started on it the morning after I dropped it off and within a couple hours they called and told me it was the vent valve. I was surprised since this was actually the easiest part to change, and the dealer was wrong or lying to me. I'll be going back hard and heavy to the dealership getting my money back, believe me.. But of course I was happy with this since the total job cost was several hundred less than expected! My car actually gets better gas mileage from this repair! Now I really did find an honest, reasonable shop for my Subaru and Toyotas. Another thing that was exceptional here was the follow up text from the owner, who seems to be there every day to interact and provide great customer service. He shows genuine concern for your satisfaction, which, I believe is unheard of in this day and age. He even sent me another message just a few days ago to ask how my vehicle has been running! An excellent business that I can't recommend more.

I dropped off my Toyota Camry for paint job due to minor scratches on the rear side fender…read more The paint job was done in couple of hours as to what expected by Habieb (owner of the shop). His painter shop technician did an excellent paint job putting it looks back to original paint and the scratches disappear. The repair cost was even lowered than it was previously estimated. Highly recommend anyone needing body repair or paint job to Miramar Auto Body Repair and Paint.

I had smashed my passenger side mirror backing out between two pillars and bought a replacement…read morepart to get painted and installed somewhere. First of all, Miramar Auto Body was one of the few places in my area that would paint individual parts as a service! From the first phone call Habieb was very courteous and helpful, and easy to coordinate with before I came into the shop. When I brought the car in-person he was even more helpful. He provided me with car tips & knowledge, and references to reliable local services and any general questions I had. They pride themselves on honesty - I was charged less than the quote due to the labor being finished faster! I was even able to see a bit of the work they were doing on my car. Although I didn't have any extra time, he was sure to offer a courtesy car wash and inspection which I appreciated. Overall, I'm very happy not only with the work and price - but the great customer service. Will 100% come back if I need to!

I was involved in an accident and found B.A.M. Auto Collision through the other insured party's…read morelist of approved repair shops. After informing Farmers Insurance that I planned on using them for the repairs, Basil immediately reached out to me and asked if I could send him photos of the damage so he could order the parts ahead of time - eliminating unnecessary wait time. The morning I dropped my car off, Basil had one of his employees (Jesus) drop me off at Enterprise, which was really helpful. Throughout the entire repair process, Basil was communicative, caring, and professional. When my vehicle was finished being repaired, Basil arranged to have it delivered to me, saving me a trip down to Escondido to pick it up. I couldn't have picked a better repair shop.

I called BAM for an estimate; the manager said to meet him at 9 AM. he never showed up. His staff…read more(they were friendly and courteous) took pictures and said the manager would send an estimate that afternoon. He never called. I called 2 days later; he said he would send me the estimate by end of the day. Next day, still nothing. I called one more time then gave up. If they won't live up to their word (3 times) to provide an estimate I doubt they would fix the car in a reasonable time frame.