First of all, i had a loan back in 2020 and it paid off. So i got this letter showing that I'm…read morepre-approved for up to $15,000. So i said ok. I didn't ask for the full amount just $7,000. Filed out the questionaire and it said "Congratulations you've been approved" they asked me to upload some documents and then they world call me of missing anything. I spoke to a representative named Patrick. I've spoken to him many times when they call to ask if i need a loan. When Patrick came back on the phone he told me. "SORRY WE CAN'T HELP YOU AT THIS TIME" Then don't tell me I'm approved! What a fricken waste of time!!!!!

do not every go to these people for a loan they are prejudge!! they wouldn't even except my nevada…read moremarriage certificate (license) saying it's not valid. my license signed by state legal representatives, judges, ministry and witnesses but she, nancy, still would not except, because it's all lies. they are stealing our information and selling it to who ever, the highest bidder. we don't know, just that i can't get a loan because i got married in nevada, 30 years ago. they are crooks and lyers, do not deal with these people, they are prejudge, especially nancy.

Customer service is always efficient and quick. Shout out to Jaymi-J for always taking that extra…read morestep to make sure all my banking needs are taken care of. All the staff are friendly and make sure you're greeted with a smile.

Great courtesy staff! Quick service from the warm and welcoming team both in person and over the…read moretelephone.

I've been with Poppy Bank when they were First Community Bank…read more They're small, but always greeted with a smile and your name. Their customer service is top-notch and if you're having any glitches, they will try to resolve them in a timely manner. I've recommended Poppy Bank to family and friends without hesitation

Everything goes well every visit! I have been with this branch for about 18 years. I have known the…read moremanagers and tellers there. Some have been there 15+ years! They always do the very best to help me with my banking needs. I highly recommend that you go to them inside the Raleys Nob Hill store! You'll be glad you did!

I needed some Cash Homie !!!…read more So I Rolled to this Citibank !!! I bailed out of my Whip and went to the. ATM !!! I like these ATM they are Brightly lit and there is a lot of Foot Traffic going by!!!! I did my Banking and Signed Out!!! I Jumped back into my Whip and rolled out ! Alameda is a Fairly Safe Place! But When You Use A ATM , Be Aware Of Your Surroundings !!! Trust Your instincts!!!! For ALL THESE REASONS !!! THIS IS A Baller On A Budget Approved Establishment!!!! Definitely Keep Your Pimp Hand Strong !!!!!

I had a super easy and quick experience at the Santa Clara Citibank!…read more I hardly ever actually go to a bank anymore, but I had to go make a deposit. I stepped up to the teller, no deposit slip needed, the teller took my $$$, and the sorter does all the work. The new money counter/sorter sorts denominations, and flags fakes. Answer a few questions, and I'm out the door. Parking across the street.

Metropolitan Bank is a smaller bank than I guess the big banks, but Metropolitan Bank is a great…read morestakeholder in Oakland and the Oakland Chinatown community. I work for a nonprofit health center, and I'm active with a nonprofit association both of whom have accounts at Metropolitan Bank, and we've had no complaints about our experiences there. Shoutout to Oaklahd Chinatown Branch Manager Howard Lee. Not a big shock in Oakland Chinatown that they their staff would be multi-lingual, their specialty is working with the Asian immigrant communities. The family that runs the Bank has been active in the Oakland business community for decades and has gotten involved in different community groups and charities. They and Met Bank are a true pillar in the community, if you're looking for a smaller bank to put your money in, I'd recommend them.

From the owner: At Metropolitan Bank, We specialize in being a community bank, Serving Oakland's small businesses…read moreand people who do not have access to financial services from traditional financial institutions due to language barriers or lending formulas.

From now on, I'm never banking at big banks anymore! I switched from Chase to Metropolitan Bank and…read moream loving it. The employees are nice and even remember my name. During the first few months, when I was settling in and forgot to make a payment, they called me to remind me so I would not incur a late fee. Now that's customer service! Their rates are also much better than what you can get at other banks. I told my sister and now she's transferring all her accounts here too.

This bank workers are super rude. My mum who barely read English or speak English , incidently park…read moreat their parking lot when she needed to visit the Asian health center . This bank parking shares with Asian health center parking but with a lot of letter sign. They expect an old woman to understand all of them ? The worse thing was their workers come out to gave my mum bad attitude to scare my mum never misuse their parking lot . Well, if they can nicely inform my mum and show respection , I don't think I am so pissed off. But after my mum got offended , I feel so embarrassed for their attitude and the service they offer . Thumbs down for them

Decided I wanted to purchase a car they had listed on their website but I live in Rhode Island,…read moreHector was my salesman and he was very helpful answering all of my questions I had about the process. I haven't purchased a car online before so his help and patience was very much appreciated.

UPDATE: I sent the picture of the "tar" oil to the owner and to his credit he responded quickly and…read moreapologized. He said that it was indeed obvious that the oil wasn't changed, and acknowledged this was a "miss" by his mechanic. I appreciated this bc at the time I was contending that the oil hadn't been changed, I felt like the "bad guy" when his mechanic was telling us that he had changed it. So I appreciated the call. In any case, this could have been a real problem for me had I not done my own checking and changed the oil myself, and no doubt I would have just been out-of-luck with no recourse. So even if not attributable to malice in this case, stuff can fall through the cracks and I recommend that you do your own thorough due diligence and not necessarily just take everything that is said at face value. ORIGINAL: Be careful and you should buy here only if you know cars or if you have a good mechanic. I came here only because they happened to have a rare model that I was looking for. The owner represented that they had changed the oil after I expressly asked. I honestly didn't care if they did or not, I just wanted to know so I would know to do it. After a cursory check after some driving, it was obvious from the dipstick that the "mechanic" had not. I went back to the dealership to get them to do it. When I returned, the owner swore up and down that his "mechanic" changed the oil, and that he didn't want to ask him to change it again bc then he'd be "calling his mechanic a liar." I said I couldn't speak to whether the "mechanic" was a liar or not, but see can see from the photo what eventually came out when I changed it. So yea, man, your "mechanic" is indeed, a liar. The owner then offered to reimburse me if I went to go change it at Midas nearby. Not trusting a "quickie oil change" place either I asked instead if the owner would just pay me the cost of the oil and filter and I'd do it myself. So buyer beware. They have a decent selection of interesting cars, but you should assume, regardless of what they tell you, that they did not do any maintenance to the car. Unless you are physically watching them as they do it, and even then I'm not sure I would trust them. You will either have to check everything yourself, or take it to your trusted mechanic. The one thing that is good, is that the salespeople seemed like decent enough people, but definitely are not thorough or take proper care in what they are doing. For 90% of buyers who don't know anything about cars they can probably get away with their behavior. But I'd recommend that you only buy here if if you really know your cars and know exactly what to check.

Construction is complete. Newly remodeled. Lobby looks clean and functional…read more Oakland mural in entry way. Red and blue and grey theme.

Terrible Bank. Changed form Bank of The West, then changed my existing credit card to crazy APR on…read moreBMO Credit Card after the merger. Then they lowered the credit limit. I Paid it off and then they lowered the credit limit again. Crappy Bank, recommend using another institution that treats consumers better.