BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

We recently had an awesome experience with AutoLetGo. Ben was prompt to reply and was fair, honest…read moreand helpful. We had an older car that would have cost us too much to repair and keeping it was no longer beneficial. We reached out and Ben had a calm, understanding and patient demeanor that made it an easy process. We appreciate the great service and highly recommend!

I highly recommend AutoLetGo if you are looking to get the best price for your vehicle with world…read moreclass, no hassle service. I sold my truck through them, and Ben made the entire process comfortable and fully transparent, which is hard to find when selling a vehicle. As a bonus, I received $250 for referring a friend who also sold their vehicle through AutoLetGo. This is hands down the most trustworthy vehicle selling experience I have ever had.

Rich and his team got it done again!! Easy to work with, quick with communication and hassle free.read more

Alex has brought me two cars so far, one purchase, and one lease. He's been very consultative, and…read morehelped me work through some negotiations for my current car. He's always been very communicative, and everything he's said he would do, he has done. I plan to call him again in three years. The cost of the service was very fair, for avoiding the dealership runaround, getting exactly what I wanted, and having my new car show up at my house.

What a positive experience when purchasing a new car. I started looking to replace our Lexus RX 350…read morewith a new Lexus NX350H. The initial research only put an additional layer of confusion on the process. I remembered Cartelligent as an option to purchase a car and the process began. Zach was on it! There was never any pressure to buy however he took the time to understand our requests and did the research to find exactly what my wife and I were looking for. The demand on the car was high however he was able to locate the vehicle and get it to us in a timely manner. No more dealerships and sales managers for us. Thank You. Tom and Robin R.

I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

In one sentence: VIP CAR BUYING EXPERIENCE. (Excuse the…read morecaps, I want to emphasize how great it was. ) By now, Jeremy helped us buy two cars! One for ourselves and one for our friends. Both experiences were delightful, stress free (who would associate stress-free when you buy a car?) and quick. No hassle car buying - that should be his business's title. He helped us narrow down the list of cars we were looking at and make a decision that worked for us. He also scheduled all the test drives, negotiated the prices, and pointed us to a specific person at the dealership, a complete VIP experience. He did the same for our friends just this week, they bought a great car in a great condition, he negotiated the price down and steered them away from less desirable options. My friend was nervous (just like I was before ) because the process of buying a car is stressful. But after they got into the dealership and the car was waiting for them, they test drove and bought the car. My friend said: who would have thought that I can enjoy buying a car! And that's all thanks to Jeremy. Believe me I'm not hyping him up, he is professional, kind and customer centric. Thank you Jeremy!

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

Since I bought my first 2 cars with Arkady back in 2014, I've replaced 2 of them with Arkady's…read moreservice. Arkady got me better value for my budget and made the process quick and painless. Trusting Arkady with my car purchase saved me time, money and headache. Arkady is not only a phenomenal professional, he is a great person and I highly recommend using his services.

Two weeks ago, the engine of my car died. Since I have no knowledge on buying used cars, I reached…read moreout to Aaron for his expertise. My budget was not high but he gave me the same support as he would to a high budget client. Within a day I had two options, Carfax on hand, great pricing and today I closed the deal. Loving my 2010 Ford Flex SEL Thanks Aaron, you are a Rock star! Carlos

I was looking for a very specific version of a Volkswagen ID.4 (model, year, a very specific and…read moreuncommon interior, and price). Aaron helped me look for deals around the immediate area as well as further away, letting me know to stay patient from his previous experiences. When we finally found a strong deal, Aaron helped negotiate the prices down and provided advice on when/what to sign. Apart from being a great person, he provided two major tasks most people would not be able to do: 1. Aaron provided a lot of savings than I could have gotten myself by shopping for the best value and negotiating. 2. He helped a lot with checking out the car, the paperwork, and dealing with dealer promotions.

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

La atención de todo el equipo fue excepcional, la ayuda de Jackie y Katy, sus managers son atentos…read morey resuelven en el momento cualquier problema, sales feliz con tu auto y al final para fimar el contrato te explican detalladamente lo que estas firmando, este es mi segundo auto que adquiero con ellos y sin duda volvería de nuevo, gracias por hacernos sentir como familia!

One of the easiest ratings to post! Bob Peralta is honest, knowledgeable and considerate. These are…read morethe qualities you need to be looking for in a person that is out for your interest and is concerned about his reputation and customer satisfaction. He is detail-oriented and is unwavering from being client-centered. Bob initially called me back and told me that what I was looking for (and at the time) would be very difficult to find. I was looking for a specific pick up truck in a pre-determined configuration. After three weeks of looking, he was able to locate one that was at an out of town dealership that I could easily get to. We made arrangements to see the truck and based on site and lack of other options, I bought the truck assured that it was the last truck in California with my specs. According to the dealer it had just arrived after being delayed in shipment and that future shipments were cancelled due to the world-wide microprocessor shortage. I had Bob review the specs. Bob already had me talk to my Credit Union for a pre-approved loan. The Dealership even talked to my credit union and brought down the APR from 3.02 to 2.9. I did end up paying for nitrogen in the tires and for the "installation" of the floor mats but marginal considering my diminished options. Anyway, Bob seemed to always be on the hunt for me and was very up to date about the goings on with the shipping and other details. He was easy to talk to and precise in what he had to say. No BS talk from him! No smoke going up the tail pipe either. Straight talk coming from a competent, professional who knows his business like no other. Thanks Bob! Next up... Miles of smiles!!!

10 minutes after submitting my vehicle request I got a text from Bob saying due to high demand and…read morelow inventory he can't help locate my vehicle. Um did he even look or try? Doesn't appear so. It was a hard to find truck, but isn't that the service he's selling? If it was easy I wouldn't need him, and would just do the searching myself. I guess Bob's service should be reserved for low demand, high inventory vehicles. Waste of time.

I had a great exprience with Salem in selling my Camry. We communicated in the phone, and he showed…read moreup to take a drive of car, then we filled up forms and closed the deal. He was fun and professional. Highly recommended.

I had such a great experience selling my car with Salem. He was very friendly and trustworthy. The…read moreprocess was quick - we met up, he checked out the car, drove it around and gave me a price I couldn't refuse. I wasted so much time getting low offers from dealerships when I should've went to him in the first place. I would definitely consider working with him again in the future! Thanks Salem!