Dr Samuel is AMAZING! My daughter cracked her molar and he was able to get us in the next day! They…read morewere able to do the xrays and the extraction in the same visit. My daughter has anxiety and was nervous about going to the dentist, however the staff took their time and were patient with her. She left smiling and dancing her way out the door. Thank you so much for such an amazing visit!! Will recommend to everyone I know!

This is the dental practice that I go to. They take care of their patients well and explains any…read moreprocedure in an easy way that one can understand. The tone to come in til the end, comfort. Office exp is always nice, not too long a wait.

Thankful to have found a great dentist office in Lake Nona! I have been coming here for the last…read more5ish years and they always take great care of me at Ideal Dental. The ladies at the receptionist desk are always so sweet and welcoming. The hygienists are always nice and very thorough for the teeth cleaning and checkup. I have had to come in to fix a crown and they were able to work me in as soon as they could since I needed it repaired quickly.

This practice seems designed to milk every last dime out of its "patients" (or, more accurately,…read morethe victims of its fear-driven sales tactics). I went in a few weeks ago as a new patient after moving to the area. I scheduled what I thought was a routine cleaning. Instead, I spent OVER TWO HOURS being subjected to what felt like one long sales pitch, only to eventually be asked whether I wanted to have my teeth cleaned that day. Yes- the cleaning I had scheduled the appointment for in the first place. I was told that I had FOUR cavities, despite never having more than one cavity identified at any dental appointment in my life. I was repeatedly pushed toward add-on services, including an oral cancer screening, yet during this supposed screening, the dentist did not even examine under my tongue or palpate the surrounding lymph nodes. I also was not clearly informed that the X-rays they took would not be covered by my insurance until after they had already been performed. Somehow, my supposedly routine, insurance-covered cleaning appointment still left me with a bill of more than $200. But the treatment plan was what really set off alarm bells. The dentist specifically described my alleged cavities as very small, surface-level cavities that she prefers to fill before they become larger. Yet my itemized treatment estimate included pulp caps for all of them, which are medically indicated for protecting the pulp in substantially deeper decay and, conveniently, not covered by my insurance. Even more concerning, one of my supposed cavities was identified between my teeth using AI. When I asked to see it, the dentist was unable to show me the cavity on the X-ray or provide a photograph demonstrating it. At that point, I sought a second opinion. The second dentist told me I have ONE cavity that needs to be filled. NOT FOUR. One. I completely understand that dentists can have different treatment philosophies and that there can be legitimate disagreement about when early decay should be treated versus monitored. What I experienced here went far beyond a difference in philosophy. Between the aggressive treatment recommendations, questionable add-ons, lack of transparency about costs, and the enormous discrepancy between their treatment plan and an independent second opinion, I left feeling that generating revenue was a much higher priority than earning my trust as a patient. Dentistry depends on patients being able to trust that when a provider tells them they need irreversible treatment, they actually need it. Experiences like this are exactly why people become suspicious of the dental industry in the first place. If you are told you suddenly need extensive dental work here, get a second opinion before allowing anyone to touch your teeth. I am extremely glad I did.

I want to say I am extremely disappointed with my experience today for my cleaning and I will not…read morebe returning to this location. I had a cleaning appt for 4- I wasn't seen until 433. They had to do x rays again and I was seen by a woman names Emily who was very nice but I don't think she worked in that office so it seemed she was a little clueless when it came to doing the x rays - the wire kept getting in the way of the pictures , it wasn't a smooth process so at this point I'm a little upset that this was taking so long . Again, she's very sweet , but she has a heavy Spanish accent and while wearing the face mask I could only understand half of what she is saying . After the x rays I go into the exam room and she is doing the measurements of my gums and I was told I wasn't loading enough and need to use water flossing. Which okay yes that's good advice - but the she asked me about braces and said my brances had affected my teeth negatively and I have literally never heard that. I had braces 20 years ago.. The cleaning hurt, the irrigation she did was painful on my sensitive teeth and I didn't know that was included in the cleaning but I went with it because they're the experts right ? Overall just a little poked and prodded more than usual which is not really what I was expecting from a dentistry I liked. The main dentist came in and called me by the wrong name . She examined me for 60 seconds and said everything was okay. Emily continued the cleaning . She put on the fluoride and then I was out by 540ish. I go to the front desk and they told me it was 78.00. I said what is that for ? She said you got the irrigation and fluoride right ? I was like I guess ? And she's like that's why there is a cost . I told the women next time , can the person cleaning my teeth let me know what they're doing so I can decline services? She's like , in the future just let them know that you don't want those services ... WHAT?! So it's my fault , I didn't stop her from doing the procedures ? Like I was supposed to know exactly what she was doing and what was covered . No, I won't be returning .

I started going to this dentist when we first moved here. In the beginning everything was fine. But…read moreafter year 3 of coming it seemed like the staff changed or their practices changed. Every time I came in they were pushing to get my wisdom teeth removed which I kindly declined. But everytime they insisted it's better to remove it now than when I am old because I can break my jaw in old age. They use alot of scare tactics. But I had my Invisalign done at another office and essentially asked the orthodontist his thoughts on wisdom tooth removal because I don't have any issues or pain. He literally said, I wouldn't recommend it because your teeth has hooks at the bottom (all teeth does), but mine were right by a nerve. And if I do a wisdom tooth removal I risk damaging the nerve and lose feeling in my mouth for the rest of my life. I'm in my late 20s btw. I told the dentist this, and she thought I wouldn't recommend finally agree with her but the only reason she stopped asking is when I shared that risk. It was never brought up again. Goes to show you the focus was the money being made on the wisdom tooth removal than ensuring I actually needed it. Also they have added a new process where you sign your medical rights away to the dentist. So basically even if you deny a procedure for whatever reason, the dentist can bypass your denial and go ahead with the procedure regardless if you can afford it or not because these procedures aren't covered by insurance. And when you disagree with them, you feel the anger in how they clean your teeth. The last time I went the hygienist was so rough and didn't even clean my teeth right and left my mouth all dirty with the cleaning materials they use. That was the last time I went there. Never again. The reviews on Google are all inflated and a lie. My husband wanted to stop going sooner, but I kept giving them chances to my own detriment, hoping that they would do the right thing.

The office wanted to charge $135 for the sealants. However after calling my insurance I was…read moreinformed there shouldn't be a charge at all since the sealants are covered under our insurance. I called the office to relay the same message! Lo and behold I didn't have to pay a penny out of pocket. For some reason doctor offices want to charge out of pocket instead of calling the insurance. Because of this incident I lowered my rating. Otherwise the dentists are fine.

For the last 3 years I have been a loyal client to this practice taking my 2 children there for all…read moretheir dental needs. This past July 21, I had to take my son in for an emergency visit (as I had a few times in the past for a recurring dental issue), which they have always been accommodating. This time around I was told I had to pay out of pocket because we had exceeded the limit and insurance would not cover it. I trusted them and paid. Results that they also put a lower claim to my insurance and on 7/28 they DID GET PAID and cashed the check. I was told by my insurance that they should have NEVER asked me to pay upfront without putting the claim through them first. I have contacted them to get an explanation, and my money back and so has my insurance with no good results. Gloria who I spoke to last just kept saying they had not been paid. As of 3 weeks ago when I spoke to Gloria, I have yet to get a call back from her manager. They are brutally being dishonest, and who knows how many more people they do this to. Dr. Matthew has been an excellent dentist, but what the front office has done to me, he has lost 2 loyal customers.

I had the good fortune to have Dr Andonis Terezides, DDS, Oral Surgeon, recommended to me…read more I was diagnosed with salivary gland cancer. It is rare, malignant and aggressive. It required an eight hour neck surgery and 33 radiation treatments to stop the spread. Before you can have radiotherapy around your neck and head, you cannot have any dental problems such as teeth with large fillings, fractures, cavities, significant occlusal wear or gum disease. Dr Terezides was professional and experienced. After his detailed analysis, he performed oral surgery that removed a number of teeth, scraped the jaw bones and sutured the gums. The ENT surgeon and oncology radiotherapy physicians inspected his work and all said it was a first class procedure he preformed. I was cleared to continue with the radiation. My cancer was stopped 100%. I have had no oral problems. I am profoundly grateful to Dr. Terezides for his expertise, friendly manner, and his part in gifting me more time in life. Lon Buie

First,I wanna thank the staff. They were quite courteous, polite, and accommodating. Dr. Andonis…read moreTerezides made my experience easy and unique. He let me know what he was doing step by step and I appreciated it. I would recommend others to his practice. The office was organized and clean. You won't believe that the doctor himself called me later to check on me. Even though the procedure was difficult afterwards I felt little to no pain.

I was visiting from out of town and had a crown pop off on the Fourth of July!…read more I called multiple dentists and most were closed because of the holiday. I did not want to go to a 24 hour clinic or anywhere shady. I found Lake Nona Dental had great reviews on both Google and yelp. Courtney was able to schedule me for an appointment on Saturday at noon. She let me know that if anything opened up, she would give me a call. A few hours later, she called me to let me know I could come in that afternoon. All the paperwork was handled ahead of time and done digitally, which I thoroughly enjoy. I got to the office 15 minutes early, and they were able to see me early. The entire visit, including x-rays and visiting with dentist was less than 20 minutes. Dr. Van de Water Took her time to explain my options. She was honest, friendly and concise. I never once felt like I was being sold anything. Everyone I dealt with was friendly. Courtney was amazing on the phone. If I ever have dental needs while I am in the Orlando area, I know where I will be going!

I've been a patient for over a year. My friend who recommended a dentist here has already fired…read morethem for shady billing practices - and now I see why! I have had my cleaning scheduled for 6 months, which is typically fully covered as prophylactic. I just happened to see something on Facebook that they no longer are in network for Delta Dental - so I called to check how much my responsibility would be! Not only was I never notified by the office that I would now be out of network - but they ignored my request for information for 6 weeks. When I called back two days before my cleaning - turns out my "free" cleaning will now be around $300. So no - I will find an in network dentist - but thanks for delaying my cleaning probably ~3 months it will take to get in someplace new.

Dr. Michael Eid was super Professional and friendly! I've been looking for a new dentistry to take…read moremy family and after my experience with him, I highly recommend .

Office was great and clean. Importantly the staff was so friendly. I would highly recommend.read more

***PROTIP*** You do NOT have to get the oral cancer…read morescreening. Don't let them lie to you. Don't let them wear you down. Don't let them play stupid. It's not "required." You can sign a waiver to opt out. I swear, I have to fight every time I come here. I schedule early morning appointments so I can get to work. Somehow they always find a way to waste my time. First visit: I sat through an Invisalign pitch. They could have saved time by opening with the $5k price tag. Second visit: I said up front that I wasn't interested in the Invisalign pitch (I'm trying to save time here). Dismissively, the dental assistant insisted that they would still have them come offer the pitch. Before I could cuss her non-listening behind out, the main dentist came through. He took a look at my scans and realized that I'm not a candidate for Invisalign. Great! Now I never have to hear about Invisalign again. I'm still dropping a star for her dismissive attitude. Third visit: I come in for a standard cleaning and X-rays, both covered 100% by my insurance. As I'm sitting in the chair the DA says that the cost will be $75. I ask her why and she says it's $45 for fluoride and $30 for oral cancer screening. I told her I was fine with the fluoride, as that's optional, but I didn't want the screening which I did last year. Here's where things get stupid... She tells me that the oral cancer screening is "required." I asked since when, and in broken English she said it's always been that way. It protects the dentist from being held liable if a patient later develops oral cancer. On my first visit they offered the screening, and I accepted because I wanted it. Now they're telling me I'm required to have it? The Devil is a liar! So I'm pissed at this point, because, as stated before, I always have to fight with these people. I told her that I will not have the screening, and she again said that it's required, and that she'd get the doctor to come talk to me. She came back and said that the doctor was seeing someone, but would be there shortly. She offered to get started with the cleaning. Chick, are you crazy? Me agreeing to start services is tantamount to agreeing to any "required" services and their respective costs. You're not going to trap me! While we waited for the doctor, I demanded to see some documentation that shows where the law requires additional services that aren't covered by insurance. Maybe when I said 'documentation' it broke past the language barrier in her brain. Her response was that the screening is required by the doctor, and that I have to sign a paper if I don't want the screening. Mother, father, sister, brother... So NOW we get the truth. This isn't required. It's heavily recommended, and can be opted out of. I asked for the paper which she brought promptly. That proves she always knew I could opt out, and how I would opt out. She was trying to press me into the screening. Another star off. It didn't have to be this way. They do good work here. They wasted ten minutes of my time trying to weasel $30 out of me. Another star off. Let's see what happens in another six months...

I wasn't particularly sure how to perceive modern smiles, as it sounds like a chain name and they…read moresank quite a bit of money into their advertising. Being that I have a sales background I'm often a little skeptical of places that spend a lot of money on a franchise name and then throw in advertising money at it immediately. My son had been to a pediatric dentist on multiplications and add one of them had an incredibly horrible experience due to a very old and antiquated drug that they used for him to be sedated. Dealing with children with sensory or autism spectrum issues is not an easy task. It was absolutely not an issue whatsoever at modern smiles. I don't like to admit it, but I've often thought the dentist would at least advise to do excess of treatments. My boy was having overcrowding of his adult teeth trying to come in and the baby teeth were just too tight of a fit. All in all there were a total of eight teeth that needed to be pulled. The problem being was that they really didn't need to be pulled, He could've pulled them out himself. It seems that what happened was the government had slightly attached to the tooth which was completely disconnected and only being held by the jump itself so, what is this all mean? The dentist actually said to me I will leave you should give him a few weeks give him taffy other things in your sticky see if you can repeat that himself. I said please can we just pull these today and get this over with? Dentist said absolutely not, we need to just let them pop out have them twist them but I don't feel right taking your money for something that doesn't really need to be done. He advised if they did not come out in three or four weeks to come back and see him and he would simply pop them off like soda tops. That's exactly what he did. We came back around 3 weeks later and he just popped them off. The skin got a little attached but they were ready to come out, so 10 minutes and he was done. They don't actually specialize in pediatrics year, but they do a really good job with it and if they're able to handle a sensory child then these people are pretty on point. I decided to use them as my dentist is well we live in Laureate Park and it is very convenient. If you're in the area is a lot of Dennis I tried this one and I liked him. And I don't like very many dentists....sorry dentist they got I have good teeth!!

Dr Shawkat is awesome! We love him and his personality and the way he listens and makes you feel…read morecomfortable. The dental assistants are great as well as the front desk. I am so happy I found Modern Smiles! I highly recommend him and the amazing staff!

Chrystal was absolutely amazing! She made me feel so comfortable during my clean. She's so…read morethorough, knowledgeable, and empathetic. I love coming to Nona Smiles, and have been coming for years! Thank you for everything! I've had veneers, a crown, cleanings and a filling done here and have been absolutely happy with my experience. The front office team is always so kind and friendly and truly enjoy coming here for over 8 years!

Tati did a great job cleaning my teeth. She checked in often to make sure I was comfortable. The…read moreoffice is gorgeous and the staff was super kind and helpful. Thank you for a great experience.