Lack of professionalism. Rude. Simple questions with convoluted answers. Don't recommend.

I am recommending this firm to everybody I know. We had an old sectional bought about 12 years ago that was looking really dirty and so we went to Inspiration (where we had bought the sofa; they no longer carry the line) for a new one and everything we saw was not comfortable, or the wrong size, etc., etc., so in desperation, I googled furniture cleaning and came up with this name and we called and two days later the sectional looks like new! They also do carpet cleaning, so i shall probably be calling them in for that. Great crew: exceeding efficient and the job was done quickly and the outcome exceeded my wildest expectations. read more

Did a great job at cleaning a 7 year old rug! The colors in the rug really stand out now after the cleaning. I wish I took some before pictures. Pricing was good too. Highly recommend!! read more

Malama 'Aina Chem-Dry - Carpet Cleaning Near Me - Waipahu, Hawaii

Fabulous experience from start to finish. Super professional and best of all we were not left with sopping wet carpet. It all dried quickly and beautifully. Will be using this company again and would highly recommend. read more

Awesome. Period. I literally have nothing I can add to this other than just use this company. Fast, professional, and really cleans your carpet. The only thing that could be done better is if you buy new carpet. Well done!!! read more

Excellent service!! I needed carpet cleaning to remove pet odor. It was time sensitive. While many cleaning companies flat out said they were booked, Malama Aina Chem-Dry responded with the minimum wait. He explained how the process worked (eg.,the smell will get worse after treatment for a few days and then gradually disappear) and they they would come back to apply solution if the odor persisted. It took over a week but the smell was gone! The carpet is clean and fresh. I am so happy. read more

I had a great experience with Malama Aina Chem Dry. Shawn came to clean my couch and was on time, very pleasant, and helpful. I couldn't get a smell out of the corner of the couch. Shawn worked diligently and told me if the smell wasn't gone in a few days, the company would guarantee their cleaning and be back till the smell disappeared. (I felt he was doing such a great job, I had him do my living room rug too.) Well, the smell was still there and I called to tell them. With no hesitation they were back to work on getting that smell out. This time, Keilii (the owner) was with Shawn and they worked it! The smell was gone and I am very pleased with what they did. I highly recommend Malama Aina. Their prices are reasonable and they stand by their commitments. This is the kind of company you want. I will continue to use them in the future with my rug and upholstery needs. read more

Keali'i was awesome. Everything from START to FINISH was genuine and professional. So happy I did my research and picked the right company to deep clean our 4 bedroom carpets and couch. On time, communication was clear as day and will definitely recommend this company for your hale. Mahalo Keali'i. read more

Excellent job and superb customer service! Highly recommended! I called the day before and was able to get an appointment the next day. My living room carpet looks brand new and smells really good. I also appreciated Kelii's no fuss approach. He did not try to sell me more than what was needed. I had previously called for a quote at another company and the salesperson was trying to get me to clean all of the carpet in my house when all I wanted to do was my living room. read more

Malama 'Aina Chem-Dry - Excellent job and superb customer service! Highly recommended! My living room carpet looks brand new and smells really good. - Carpet Cleaning Near Me - Waipahu, Hawaii

Highly recommend this business! My family and I will only use them to clean our carpet. Our house inspection is always top notch and no complaints! The owner is professional, fast, and does an awesome job! Thanks Kelii for being the best out there! read more

I'm not sure of their quality of service but I have tried NUMEROUS times to get a quote or speak to someone. I have sent multiple text messages to the number provided, have called multiple times and left multiple voicemails as well as submitting multiple quotes through their online website. I have not recieved any emails, call backs or any type of response whatsoever. Idk if theres something wrong with the system or what but I feel like it shouldn't be that difficult to get ahold of someone for a quote, especially when you've utilized all your resources. Nothing to do with the quality of work though, I cannot speak on that. read more

Malama 'Aina Chem-Dry - I had called and texted that number. I just wanted you to be aware of it. I appreciate you reply through here. - Carpet Cleaning Near Me - Waipahu, Hawaii

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I decided to have my carpet cleaned throughout my entire apartment and Malama Aina was recommended to me. My contact was with Kelii and he was pleasant, courteous and efficient to work with from setting up the appointment time to the actual day of work. Mike assisted him and the two did an amazing job!! Although my carpet is actually 13 years old, it looks like new and is so fresh! They were careful in their work and I couldn't be happier with the results. I highly recommend them to anyone looking to have their carpets cleaned. Don't hesitate. You'll be happy. read more

Great service and great products. I had Kelii help me clean a couch and love seat that probably were never cleaned for 7 years, and it showed. He did a great job even wiping down after to make sure the microfiber layed the same way. Very professional. Will call them to do my truck interior later. read more

Malama 'Aina Chem-Dry - Before on top after on bottom. The difference in person is even more dramatic. The pictures don't do it justice. - Carpet Cleaning Near Me - Waipahu, Hawaii

I'm a Property Manager and only use Keli'i with Malama Aina Chem Dry. He is very responsive to calls, never had to call him back to re-do a job and due to the system they use, drying time is 2-4 hours. 5 star review for the last 3-4 years I've been using their services! read more

Got my car interior cleaned after years of beach outings with family. I have a family of six so you know my interior has had it. Now my car is the cleanest it's been in years and it smell great. They do a great job answer your question and helping you meet you needs to the best as the can. Oh their mobile!!! read more

So happy I went with Keli'i. Really cool guy who knows his stuff and best price I could find on the island. Showed up on time and had great communication the entire time. read more

This is my second time using this company. The first was for carpet cleaning and this past time for couch/loveseat cleaning. They responded quickly with a quote and was able to schedule me within a week. Keli'i and his workers were very nice and professional. I am totally satisfied with the work completed and the price. My couches look brand new! I would recommend this company and definitely use them again. read more

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Hadn't cleaned my carpet in a couple of years. With 5 cats it was way overdue! Keli'i did a fantastic job getting out the barf stains in my living room and two bedrooms. He was very professional and pretty fast. It took about 2 hours to dry and it looks fantastic! Mahalo, Keli'i! I'll be recommending Malama Chem Dry to my friends, fer sher! read more

I put out 5 calls for quotes with different carpet cleaners and they got back to me within an hour...on a Sunday. Not only did he end up being slightly less expensive he made it clear that they would fit me into their schedule the next day even if it required working after normal hours at no extra charge. You can't find that kind of customer service anymore and I was deeply impressed. They called about 4 hours before I was expecting them to let me know some time had become available and if I was up to it they could come out sooner. About an hour later they showed up, walked the spaces I wanted cleaned, asked me about certain stains that concerned me and pointed out a few others I hadn't noticed (my kids were manufacturing slime at one point....I didn't know the extent for awhile) I was then Re quoted a fair price before the work began and after 2 hours they were done and my carpets looked great. Some of the tougher stains didn't come out but you had to get close to notice and some of the areas where the carpet was worn and matted and dirty still looked worn and matted (but clean). No pressured up selling and no hidden costs. Great work, professional and honest. read more

Malama 'Aina Chem-Dry - After cleaning! Looks almost brand new! - Carpet Cleaning Near Me - Waipahu, Hawaii

I previously used a different Chem-Dry company and I have to say I am glad I took a chance with Malama Aina. I have two daughters that love to make a mess with their makeup. The rugs came out good and the price was very fair compared to the other company I used before. read more

Absolutely the best carpet guy! I was very nervous when we were moving out due to the fact my fur baby did bad business everywhere. My husband almost gave up to say we just put new carpet but I wanted try Malama Aina Chem-Dry service before and it WORKED!!!! thank you soooooo much for saving us so much $$$$$ I will recommend them :) They are very professional and on time ( not Hawaiian time lol ) I will use their service again! read more

Thank you Keli'i for your service! Appreciate your hard work & would recommend to anyone looking for couch, carpet, mattress cleaning etc. A+++++ read more

I cannot express just how impressed I am with the service and carpet care provided by Kelii of Malama Aina Chem-Dry. I encourage all prospect customers who are seeking professional carpet cleaning/treatment and quality care of your home to this business. I stand firmly in this recommendation and value local businesses who strive above and beyond to exceed the needs of their customers. This by far sets them higher than any ordinary carpet cleaning business. Malama is what they did and I'm happy to provide this testimony so others have the opportunity to experience the same. read more

Keli'i was such a nice person and he did a real quick and easy job. Was affordable and was able to book an appointment at the last minute. He arrived on time and I would highly recommend him and his company to anyone looking to get their carpets done on a move out service. read more

We've been at our home for 8 years now and had not professionally cleaned our light brown low plush carpet since. There are 5 of us which includes our 2 teenagers and our baby tween. We knew someday soon we would need to have our carpet cleaned but we kept putting it off. Now with mainland in-laws coming over for the Thanksgiving holidays I needed to act fast. I didn't have time to look for a reputable company much less get a quote. But it just so happened that my office carpet was recently cleaned and that made me realize that this company did a really good job (thoroughly cleaned multi shades of blue low pile carpet) and I should just hire them. So I went online and Kelii called me with info. He came over to do a quote (6 partly furnished rooms on a 2 level home with stairs) and an appointment was made right then and there. They vacuumed and did their magic. They did their best on the stains and we now have carpet treated with a stain protector. Took at least 3 hours to dry....but there's life in my carpet again. Mahalo to you both, we are very pleased with our carpet. :) read more

Malama 'Aina Chem-Dry - Carpet Cleaning Near Me - Waipahu, Hawaii

Kelii did an excellent job! He was very accommodating with my schedule and provided top notch service! read more

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Absolutely satisfied with the service and professionalism this company offered me. I highly recommend them to anyone who has pets and wants car or household items cleaned. excellent service with a fair price I will be using them as my go to company to have everything I need done. Mahalo to Phill and Kelii read more

Malama 'Aina Chem-Dry - Carpet Cleaning Near Me - Waipahu, Hawaii

I've never had to use cleaning services before like this, but renting we needed to make sure things were cleaned correctly, Kelli came out, he worked with us on scheduling our appointment, he was very kind. He explained what he needed to do, how long he'd be. everything was to out liking. We will be telling all our family and friends about them! Mahalo for all your help getting us move out ready! read more

Hello just wanted to say how bad I felt because when Keli'i came to do my carpet at first I wasn't completely satisfied then I realized my carpet was so trashed that they did an excellent job and I shouldn't have expected it to be like brand new. I have gone through many other carpet cleaners after Malama Aina and regret going with any of them. I will definitely go with Malama Aina from now on no more other cleaners. I guess it's like learning from a lesson I was taught. I learned the hard way. Apologies to Keli'i and Malama Aina, you guys are the best hands down. Sincerely, Saundra read more

The Carpet cleaner was very professional, on time, and best of all he did a fantastic job cleaning our carpet at a very reasonable price! If you're looking for a great carpet cleaner, give these guys a call. You'll be happy you did when you see your carpet after they're finished cleaning it. read more

Amazing! They were quick to respond, came on time, reasonable price and did a great job! We found a few spots left over and they came the next day and spot treated without any fuss. Very professional and highly recommended!!!! read more

We've used them 3 times within the last 6 months and they have been fantastic every time. Very friendly, reasonably priced and don't make promises they can't keep (aka they don't bs you to get your business like some will do). Our carpets felt so much cleaner and looked great. read more

Spoke with Kelii he was able to get me in litterally a few days from when I called! Great service, finished our carpets super quick and let me know if the stains come up again to call him and they will come back. So far so good (and we had a bad section from our dog having accidents) I would highly recommend and will be using them again in the near future. read more

This company is excellent. Kelii is professional and did excellent work cleaning my carpet. When he came i mentioned to him an incident with my drivers seat in my truck, and he did that clean up for me also. Thanks kelii read more

Highly recommend!! I've had my carpet cleaned by 3 other companies and no other company was able to do what Kelii did. He was able to get rid of dog pee smell and remove stains from white carpet. He was professional, fast and the price was exceptional! He far exceeded my expectations! I will surely be calling him again!! read more

I was referred by a friend to use Malama Aina Chem-Dry to do our move out carpet cleaning. Keli'i came out and worked his magic on the carpets and I was amazed at how great they looked when he finished and how reasonable the price was! I will DEFINITELY be using Malama Aina Chem-Dry again at my new house and any time I need carpet cleaning in the future!! Thanks for making the process so easy and such a great experience! read more

Awesome service! Our carpet needed cleaning and these guys did it! Great price, on time, totally friendly and professional - we are so happy with everything. Kaleo did a super job and spent extra time getting out some deep stains that we thought were never gonna disappear. MALA AINA IS DA BEST!!!! read more

I had them come out to clean my microfiber sectional which had a lingering pet odor issue. They responded very quickly and had me booked within days. I could not be more pleased with the service, the products they use, and especially the customer service. They were both wonderful, friendly and quick. And best of all, my couch looks and smells fantastic! I'll definitely be calling them for all my carpet and furniture cleaning from now on! read more

Look no further- you hit the jackpot with Keli'i and Malama Aina Chem-Dry! Great communication, fast and honest service, and great prices! We have used other companies in the past and now only trust our rentals to Keli'i. Our carpets, rugs, furniture, and tile grout all look fantastic, and chem dry service take far less time to dry. We had a water emergency and Keli'i came a running with fans and sucked it all up! You've earned your 5 star rating! read more

Our new house is beautiful, but it really smelled like a big stinky wet dog, despite the carpet being steam cleaned before we moved in. My son was struggling with allergies and it was miserably stinky. We call Malama 'Aina Chem-Dry yesterday morning and they came out the next morning, due to a cancellation. The result was simply amazing. The house smells like a new place. Kelii, the owner, and Sean, his assistant, were VERY professional and did a great job. If the smell returns over the next few days, they will return and treat again with a sanitizer, which is included in the price. I cannot recommend this company highly enough. You WILL not be disappointed. read more