Lack of professionalism. Rude. Simple questions with convoluted answers. Don't recommend.read more

I am recommending this firm to everybody I know. We had an old sectional bought about 12 years ago…read morethat was looking really dirty and so we went to Inspiration (where we had bought the sofa; they no longer carry the line) for a new one and everything we saw was not comfortable, or the wrong size, etc., etc., so in desperation, I googled furniture cleaning and came up with this name and we called and two days later the sectional looks like new! They also do carpet cleaning, so i shall probably be calling them in for that. Great crew: exceeding efficient and the job was done quickly and the outcome exceeded my wildest expectations.

I have a few rentals and used to go with another carpet cleaner but due to the pandemic, he stopped…read moredoing business. I looked for a new cleaner and based on the reviews I read, 1st Class Carpet Cleaners was my choice. I talked to the owner and set an appointment and the work was done for a reasonable price. His work was excellent. I will continue to use him next time.

In need of a move out carpet cleaning, we contacted Rae at 1st Class Carpet Cleaning. Within a day…read morehe came to our apartment to give us a FREE estimate. I immediately booked and could not have been happier with the outcome. I have had our carpet cleaned by another company and was satisfied, but 1st Class Carpet Cleaning took the cake. They were able to remove (dark soda) stains that I thought would never come out. With reasonable prices, excellent service and outstanding customer service you cannot go wrong. Both owners, Rae and Britt were very personable and easy to work with. With all the hard work that goes into moving out of a rental or if you're simply in need of a carpet cleaning, I highly recommend contacting Rae as you will not be disappointed. Mahalo Rae and Britt for doing such a great job! Your service is greatly appreciated by myself and my Ohana.

The carpet was a wreck before Chris and Lionel brought it back to life. They're always so…read moreaccommodating with scheduling. We always get a quick response. They're so awesome! Very trustworthy as well. We trust what they say and the work they provide. A++ quality! Our kids are always here to provide them with some kind of work. Whether it's stained couches or stained carpets Thanks Chris and Lionel!

Friendly service with Aloha is hard to find. Well priced for the quality of work, my couch felt…read morebrand new and it is 5 years old. It had pet odors, spilt food from my 8yr old, and just built up dirt-grim from everyday use. ALL GONE! Scheduling another appointment to see what they can do for my truck seats.

Oh! My! Goodness! I am so very pleased with the service I…read morereceived today! On time, efficient with time during cleaning, professional, polite & courteous. They easily proved why they are better than others. I am extremely picky & have very high standards/expectations, when I say these are the guys to call-I freaking mean it! Lol! Chem-Dry is so much safer on your carpets then tons of hot water soaking into the root of the carpet fabric-just waiting to mold. With the climate here in Hawaii, ya really gotta consider how well you take care of your home.

Oahu Chem-dry, you guys are awesome! I can't thank you enough for doing such an amazing job! I…read morehired them to get our sectional couch cleaned from a recent soda spill stain and the filth that collected over the past two years and I am definitely happy of the outcome; it looks brand new all over again! Naeole, along with his partner Jameson got down to work right away,were extremely friendly and personable. Many thanks again; my family and I appreciate the hard work you do!

Lynn and Josh did a great job stretching and cleaning our two bedrooms and living room carpet…read more Called their office and spoke to Yvonne. She was very friendly and gave me a conservative quote based on what I described over the phone. In the end, the amount quoted was spot-on. No surprises. Both Lynn and Josh showed up several minutes early and kept to their allotted time. Which made it easy for us to plan our day. Not only did they do a fantastic job, they kept their equipment and area clean. Carpet was installed in 2014, but the installer never stretched it. It started rippling and buckling in several areas, causing permanent folds down the middle of the room. Thankfully, Lynn and Josh were able to stretch and re-tack all three rooms. The apartment looks clean and fresh, and smells like a new car! Amazing service from phone call to payment.

We are in the process of moving into my in-law's duplex. They're previous tenants had a small dog…read morebut kept the carpet in mint condition. There were no visible signs of fleas or dog fur but being that myself and my children have sensitive skin, we've decided to seek a carpet cleaner to steam clean and deodorize the carpet. The carpet also gathered and had creases in a handful of areas and needed to be stretched. We checked on Yelp and inquired with a different company but thankfully, Yelp sent my message to several carpet cleaners and I'm so glad they did! Lynn from MGM reached out and recommended us to contact Yvonne to get a better scope of things. My husband contacted Yvonne and she was super personable and friendly. She was able to arrange her grandson Josh to come and give an estimate the very next day for both steam cleaning w/deodorizer and carpet stretching. Josh was very communicative. He called to let us know that he was on his way so it gave us time to tidy the area and clear out the mess that was left. Josh was super polite. He made sure that he knew what services we were seeking and was able to point out the issues that he may run into & gave us the worst-case scenarios so we are made aware. The consult took about 45 minutes and he was able to provide a rough estimate. We were able to book him to come in the very next day (thank goodness) and again, Josh called to let us know he was on his way so that we can make sure the area was clear. He took about 2 hours to complete the carpet stretching and then had us inspect it and go over the areas that were a bit challenging as he suspected during the estimate. He made sure that we were pleased with the outcome before he started the cleaning process. He was able to complete both the carpet stretching and steam cleaning within a 4-hour period...all by himself! He was quick and took pride in his work. We're definitely going to utilize MGM for their services when that time comes!

Two years later and Joe is simply the best. His positive attitude and professionalism is truly top…read morenotch. His work speaks for itself, really cares about his job and his customers. Extremely reasonable pricing and efficient. I can't say enough good things about him. Huge mahalo Joe!

This is by far the best carpet and upholstery cleaner I have ever used. They were able to remove…read morestains and smells in 20+ year old carpet. The carpets and furniture look brand new again. They were able to steam and clean all the baseboard as well. I would recommend them to anyone and will definitely use them again. Great price and unbelievable service. Thank you very much!

nice staff, was fine in a timely manner and carpets came out looking great! They are very well…read morepriced and have a good reliable schedule

These guys did a great job! They came in gave me a great priced quote on the spot and had my…read morecarpets cleaned that day. I had some nasty stains the past renters pets left that I couldn't get out but they pulled it right out with their machine and looked good as new! Thanks again guys :)

This is our 3rd time using Dc Carpet for our rooms! Quick communication, great work and wonderful…read moreservice! Worth every penny! Look at those Triangles!

Excellent job done for our very old, gross carpet. I felt bad for Micha because our dogs have…read morepretty much ruined our carpets. We thought we were replacing them so we kept holding off on cleaning (I know, gross). Finally I realized, I'm never going to get around to laying hardwood floor. So we found DC carpet through my neighborhood Facebook page and we had them come by. I was thrilled and honestly very surprised with the results. Micha got out every stain. Our carpets looked new again. It's been about a month and no stains have come back. The carpets smell fresh and look bright. The price was fair and more that worth it. I'd 100% hire Micha at DC Carpet to clean our carpets again.