I was involved in a collision and reached out to Malden Broadway Auto Body Because they were close by my house and they We're partners with my insurance. It turned out to be one of the best experiences I've had with an auto body shop. Jerry, the owner, was excellent with communicating with me and my insurance company and all around very helpful throughout the process. He assisted with my rental car and even went above and beyond by fixing a flat on my spare tire without me even asking. The repair work came out fantastic. You'd honestly can't tell I was ever in an accident. Great experience all around. I highly recommend them! read more

I brought my car to Malden Broadway Auto Body after a neighbor side-swiped my car. I went there because it is so convenient to where I live and ended up so happy that I chose this shop; there are many in the area where I live. The owner, Jerry, not only runs a nice, clean, efficient shop, but has a nice demeanor and is very reassuring. A real gentleman... not easy to find in his line of work. My car came back to me perfectly done, detailed inside and outside, as well. Can't recommend Jerry and his shop highly enough. read more

I brought my 2018 Land Rover Diavovery in after I had been hit on both passenger doors. Jerry De Filpo discussed a plan of action, handled all the calls with the insurance company and kept me notified every step of the way. He kind demeanor and professionalism was a breath of fresh air. I am so please with the customer service I received and the final product of the work performed on my vehicle. I cannot give enough accolades to Jerry and his staff....HIGHLY recommend. read more

Jerry is so accommodating and efficient. I was referred by a friend to take my car here after an accident. I had extensive front-end damage and filed a claim with my insurance. My The agent was out of the office the day I needed to drop my car off, and I couldn't get a rental. I called Jerry and explained the situation, and he called me back with my rental approval. Enterprise told me they were out of cars before I called him, and he assured me he would get them to give me a ride from his shop and have a rental car waiting for me. Jerry is a man of his word. Two hours of back-and-forth calls on my end took no time at all on his end. He kept in touch with me weekly or whenever he had an update. I never had to wonder or worry about anything. He finished my repairs on time and fixed my car like new. I highly recommended Malden Broadway Auto Body. read more

They say a picture speaks a thousand words. Then this review speaks 5k words. Check out this 20 year old truck of mine restoration completed by malden autobody. Malden autobody does impeccable work. They left my old truck looking like this. Autobody work. Autobody respray. Autobody truck bed restoration. The best Autobody men around. Do you need auto collision repairs. I strongly suggest malden Autobody for all your auto collision repairs and Autobody restoration. They operate a clean and honest business with Autobody work completed to proper specification. Gerry left my 20 year old truck looking like it rolled out of a ford dealer showroom. read more

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I damaged my F-150 in a parking garage in Cambridge in June. The damage, though minor, was noticeable. I didn't want to engage my insurance company for such minor damage, so knew up front that I'd be paying out of pocket. I took the truck to Jerry at Malden Broadway Auto Body last week. Jerry assessed the damage, described what his staff would do to repair the damage and gave me what I thought was a fair estimate. Jerry promised the repairs would be done by Friday, 7/29. I was happy to get a call from Jerry on 7/27 that the truck was ready. The repaired area is perfect! I'm a happy camper! Malden Broadway Auto Body provides expert, professional and timely repair. Strongly recommended! read more

It's been about two years ago that I purchased a used car here. I was looking around for a couple of weeks and I noticed a low mileage Honda here. I met Jerry and I did like the car except the front tires were a little worn. They put new tires on for the same price and we made a deal. The car has proven to be very good so I would recommend them read more

My car needed its rear bumper replaced because my neighbor hit it, so I brought it here. I also asked for an estimate on some minor damage to my front bumper, which was far lower than another shop had quoted me. Jerry's quotes were competitive and fair, and I truly appreciated the breakdown of labor/parts and realistic time estimates he provided. The work was completed on time, and the car looks great. Not only that, Jerry and his crew even took the time to vacuum and clean out the inside of my car - it was like getting a detail, which was unexpected and so appreciated! Highly recommend. read more

I went to Malden Broadway Auto Body after I received terrible service from a different auto body shop. At this previous shop that I went to not only did they not do the work that they were supposed to do but the work they did do was done poorly. When I took it to Malden Broadway Auto Body not only did they complete the work that was not done by the previous auto body shop but they also fixed all of the mistakes and poor work that was done on my car. In addition to them completing all of the work at a very a high quality the customer service at the shop was second to none. read more

I went in a few weeks ago to get my car detailed through a groupon. I was late and they were so accommodating and friendly. They did an excellent job and I would recommend them to anyone. read more

Horrible. Do not get your car detailed here, it will be worse then when you dropped it off. They do not wash, only grind in the dirt so your car is all rough and lack luster. I have to take it to a real detailing place now to use clay to get out all the crap, re-wax, and then detail the car which Malden Broadway Auto body did not do and I have the pictures to prove it. I purchased an SUV auto detailing from Groupon and as soon as I found the place I knew it was shady. I had to make the appointment a month in advance. I drove 45 min to get there and once I found this small garage and they asked for my groupon voucher I went to pull it up on my phone there was no service. So they told me I would have to make another appointment and come back! I had already paid for it on Groupon and said I shouldn't have to lose my appt because the site is down, which the guy verified on his computer, was temporarily down. The appointment takes 2-3 hrs so I said I'm sure Groupon won't be down all day can we try again. He said no they can't. I asked to talk to the manager. He called his uncle. Uncle said no also. I said I would pay them to do the work, and if site is back up before I leave use the voucher. Reluctantly they went ahead. Its like they just didn't want the work. Then, when my car came back 2 hours later, there was still the coffee that I had spilled down the leather seat which could have been wiped off, crud visible in all the seat creases, doesn't look like anything was done to the leather seats or black dash. Dirty all on top and under the car and in wheels. White paper towel bits dusting the whole car along with thick white streaks from not buffing well. I ran my had over it and it was black with dirt. They said well its outside. I said I just bought a $200 detailing service to clean it. I took my thumb and spit and went over spot after spot of dirt removing it saying this is what I paid for so please just wash my car. They said no they buff it and that gets out everything. I said well its messed up, so I'm giving you a chance to fix it. They said no you can just get your money back from Groupon and walked away. I went and pointed out the damage the did to my car and said I'm not just going to get my money back I want my car washed and I'll be filing with the BBB. read more

My car got hit in a parking lot and I had an insurance claim. Juan handled it smoothly in the office supplying me with a rental car. Jerry the boss was super nice and when I picked up my car it looked better then when I bought it. They had washed, buffed and sprayed tires and wheels. A great detailing and were very friendly. I recommend to friends and family! read more