Grapestaff, Greg drivers great dispatchers. Treat me unbelievable always there. When they need them read more

Malden Taxi - Taxis Near Me - Malden, Massachusetts

This listing is old and out of date. I called the phone number (781-322-5050) and the answering machine said the name of the business is now Malden Trans and the hours are 6am to 6pm. So much for a dawn taxi to the airport! I went elsewhere. These guys used to be cheap, reliable, friendly. Maybe they still are, but I'm not sure (with these hours) I'll ever find out. read more

I have been coming here for stickers for years. They are quick effective and get it done quickly. If there's an issue they point it out and itslocated next to a parts store for that blinker that's out. Try not to wait till the end of the month and steal that extra month it doesn't work out unless you own that car a full 12 years!!! Think about it... read more

Malden Taxi - This is where you park outside of to get a sticker. - Taxis Near Me - Malden, Massachusetts

After calling for a taxi to Cambridge, we were told "15 minutes." The driver arrived in 10. Along the way Tim regaled me with interesting stories about Boston, his kids, how he gave up drinking and smoking (woah!) and his house in New Hampshire. Service with a smile, indeed. read more

Worst place to get an inspection sticker. You pull into a dangerous scrap yard of a parking lot, with sheet metal, dead cars, tires stacked 30 feet high, and hope nobody is in the bay. I pulled in for a sticker and someone was already there in the bay, so I went around the building (next to a pile of baby car seats) to turn around and some guy is just screaming at me to get out of there. I threw it into reverse and got the hell out of there. The place is complete chaos, it's dangerous. I'll never return - there are literally 50 other locations nearby that aren't in a dangerous junkyard. read more

These lovely folks wait for people outside of the Wellington T stop/bus station. Convenient? Yes indeed. Safe? Not always. Scary? Oh heck yes. It's really an awful scene when you are waiting for a bus or a pick-up from a friend and the cab drivers harass you or others at the station - or better yet, other drivers or taxi drivers from other companies! I have seen various Malden Taxi drivers get absolutely nasty with various people in the lot. Cursing, yelling, using words that even embarrass me (which is usually a rare thing). Screaming at drivers who pass by. And at people who choose not to use their taxi service. I think when one guy yelled, "Good luck getting home, *******, you ain't going nowhere tonight! No one is going to pick your *** up!!" I was a little nervous. When the police had to talk another guy down for doing something similar to a disabled persons van service, I immediately contacted anyone I knew in the area and let them know never to use this taxi service again. read more

Gotta give a shout out to Rich our cab driver last night. He saved us from being harassed by people while we stood on the corner of Main/Center streets. I'm not sure if he was the cab driver that was supposed to be sent to pick us up, but we raced against the lights in heels to flag him down in the Walgreens parking lot. Either way, we got a ride! He made sure we stopped for Mike's Roast Beef before they closed. For this we tried to be as nice as possible, and not too creepy- we got him a super beef, three-way. He said thanks. He took us to C-Town, followed our slightly animated and drunken directions without hesitation or obvious disgust or agitation. He's alright in my book! One of the best experiences I've had leaving Malden. It was quick, painless, and not horrifyingly expensive. Win, win, win. read more

I have used this taxi service more than a handful of times!! Most of the time the cab does not show up or is 30-60 minutes late. The dispatcher is terrible at estimating on when the taxi will arrive. I had to call numerous times to make sure they showed up. *I must say the driver's are always nice and good people! The service and company is terrible though! read more

When NWA screwed me over (the airline, not Dr. Dre and Ice Cube) and changed the schedule of a flight to early morning, well before the T wakes up, I put the call in to pre-book a taxi at the crack of 4:30 AM to Logan. The call took about 30 seconds and the woman I talked to was actually quite nice. Dude was there early, sippin' on his Dunkie D's, helped me with my luggage, and we began the journey the back way to Logan from Malden. It was a relaxing a drive as could be that disgustingly early, I appreciated the quiet ride. Cheapest airport related trip I've ever taken thanks to his shortcut skills, and super quick. Nicely done. read more

If only there was a way to only give one star. Called this company they said they would be here in 15 mins. That was 45 mins ago. I asked them 15 mins ago where are they...they said they'll be here in 7 mins. Yup still no one. Better luck paying the extra couple bucks on Uber. read more

You know, Id almost give them 5 stars, but its just a good cab company. In my opinion, they do what they got to do, no more, no less. I have used them about 20 times to get to Logan and usually early flights (like picking me up before 6am). They have NEVER been late. I always call the night before and the people that answer arent the nicest, nor smartest, but hey, they make sure they get the info and the next day, my cabbie is there, on time (or early) and always get out to help with my luggage. I rely on them and would recommend them. read more

Called for a taxi. Was told 10 minutes. Called back 15-20 minutes later to inquire, got hung up on. Called again, the man is talked to for the initial reservation denied having talked to me, but sent someone. The driver arrived reeking of cologne and with music too loud. When we finally arrived, the driver both wasn't able to do the math the make change, and did not have enough to give me what I was owed. Will never use this company again. Definitely don't count on them to get you anywhere at a certain time. read more

Bad.worst.They made me loose my flight simply by not writing down my appointment. Avoid this malden cab if you can.Dont trust them. read more

If you'd like to wait an hour when you're told it's going to be 10 minutes, this is the company for you. When we called first, they said it would arrive in 15 minutes. We called twice to check up about 30 minutes ("oh, 4 minutes") and then 60 minutes later and they said the taxi they sent "picked up someone else that flagged them down." Then instead of sending another one, the dispatcher hung up on the phone. We were polite and patient and it was the worst cab experience in the area we have had. We highly recommend calling another company instead. read more

Malden Taxi is THE BEST!! I use them ALL the time, and they are TOTALLY polite and more than happy to help with the groceries. I am one of their regulars, and will continue to be. read more

I'm always amused when the operator answers in a very burnt out/lazy/'wtf am I doing still here' kinda way "taxi". They've always been on time to pick up at my house but they're always late to pick up at super Stop & Stop near the T. Here are my most remembered cabbies that work for Malden Taxi: 1) Early 30s (?) guy who picked me up from melrose-wakefield hosp. He was awesome. It was as if we knew each other for years and I almost didn't want to get out. Oh and he explained me the paradigm shift. 2) Awesome 40+ man, Malden native (is that what you call them?), brought me with my cat to Arlington to the vet and he even waited for me to bring me back. Said he'll just take his lunch break early. So awesome! 3) The only cabbie that I've experienced that's a girl. Also very awesome, friendly and easy to have a conversation with. ....and now the not so nice 4) Completely ignored me and my directions because he was on his cell phone and eventually I told him to stop and I got out a few blocks from my house because I didn't want to contribute to his paycheck anymore. 5) Didn't get out of the cab to help with suitcases, just opened up the trunk and kept sitting behind the wheel. Had to drop off my friend at the airport after staying with me for 3 weeks so you know her suitcase was heavy. I went along to the airport and he said some bridge was out and what way to go. I said the shortest way and he purposely took the longest way. At the airport still didn't budge and kept his ass in the seat instead of helping to take the suitcase out the trunk. Even though I told my friend to not tip, she did. He didn't even say thank you. There are many more times that I used them but the other times were just regular car rides, nothing spectacular. Even though most cabs are very wiggly and look like crap inside, that's alright. It's not my car and they did get me to my destination safely. read more

We use Malden Taxi all the time. Sometimes it takes a while to get a cab but they are always trying to give the best service. My Mother is somewhat elderly and handicapped and the cabbies are always polite and helpful to us both. I recommend them highly and would not dream of using UBER or the RIDE. read more

I called taxi time and they said 10 minutes or something like that, it's freakin' cold out here! Then a fleet of malden taxis arrived, the only ones to be at oak grove for the last train. The driver was sweet and not too talkative. I don't know if they all use the same rates but it seemed a little expensive for the distance but I was happy to get home. read more

I was told they would be there in 5 minutes. Before that they needed my phone number and my address (why I have no idea) 10 minutes later a taxi came it wasn't mine. I said please check on an eta for me. He informed 5 minutes needless to say the time was now 10 minutes later so I called again. I was told 10 minutes more so I said and you wonder why your losing business to uber and at point the person that I was talking to screamed and said call them then. Uber is the way to go read more

Calling Malden Taxi is definitely a russian roulette type situation. I've used them probably 5 times to the airport. Three out of five times were on time and problem free. But the other two times... good grief, what a disaster! The 1st bad experience, I had called 2 hours before I needed a ride to the airport and they were 30 minutes late which in my book is unacceptable. Upon calling, the dispatcher was extremely rude, saying "yeah sweetheart he's on his way" and hanging up in my ear. When the cabbie finally arrived, he asked me "where to?" and I said "THE AIRPORT!" and he seemed completely unaware and responded "Oh, wow we better get a move on then!" YOU THINK?!? The 2nd bad experience I again called for a cab to the airport (I apparently hadn't learned my lesson). I was waiting outside, and the cabbie pulls up on time but clearly with another passenger in the back seat, rolls down he window, and yells out "I gotta drop this lady off, I'll be back in a few!" and then takes off. 15 minutes later, he finally comes back. Ridiculous. Moral of the story: DO NOT USE THIS CAB FOR AIRPORT SERVICE, THEY ARE TOO UNRELIABLE! read more

My family and I have been using Malden taxi for loads of years! I can't begin to figure out how many. they have always been on time to pick us up for the airport whether it be 3:AM or 3PM and they are usually there early. Drivers have always been pleasant and knowledgeable. The company I work for has used Malden Taxi for many years also. We will on occassion have to have the bus or larger van to take us to various places. Always on time, always pleasant and they know how to get into BOSTON and out of Boston and fanagle the traffic. It's amazing. When picking up from the airport on many occassions for a group of us, they are always there waiting. They always follow our flights to see if we are early or late. One time we landed almost an hour early and I was afraid we'd all be sitting there waiting. NO WAY! Andrea followed our flight all the way and called my cell phone to say she was outside waiting. If I could only remember all the great drivers we've had it would be awesome.. however there are so many I really can't. There is Marvin, Andrea, Janet, John, Jerry, and of course Rosie. But most of all, can't forget Dodie, where would my life be without her organizational efforts and skills. I apologize to those drivers names i have forgotten. My memories of Malden Taxi Drivers are all pleasant! If it wasn't I wouldn't be writing this review. God Speed and keep all the drivers SAFE and HEALTHY! read more

Malden Taxi, Melrose taxi -- you have the same inhuman dispatcher for both "services", even though the phone numbers are different. If you need to be picked up somewhere and use them, you better rub a lamp and hope they decide to show up. I had to get to the airport to catch a flight and called Melrose/Malden Taxi one hour before I wanted to be picked up. (I just needed to be taken to the T from my house), to ensure I'd be picked up on time. Dispatcher said, "call back fifteen minutes before you want to get picked up." I called back 25 minutes before I needed to get picked up, because the dispatcher was so sketch. He said he'd have someone out in about 15 minutes or so. I told him I needed to catch a flight. He said, "uh-huh." After 15-20 minutes, no one came. I called the dispatcher back. He said, "um, yeah... maybe 10 or so more minutes." I told him I needed to be picked up, I had to catch a flight. He said "yeah, well, we are really busy." (At NOON on a Wednesday?") If they were so busy, why couldnt he have gotten a cab sent out if I had asked for it an hour in advance? Because he had no intention of sending a cab out in the first place, or one of the drivers didnt give two shits, or both. After 10 more minutes, I was so stressed that I was going to miss my flight. I called again and was practically in tears. It was a different dispatcher and he actually sounded like he would do something. He said that the cab was almost to my house. 10 more minutes later, the cab finally showed up. I just made my flight, but barely. I HATE this cab company - I wont ever use them or depend on them for anything. read more

Took the cab for a little over 1 mile. Highway driving with no traffic as it was a weekday, noon time. Although it took 6 minutes to get there, the total came to $15. Meter was running up every 4-5 seconds. To pay $15 for one mile of driving is insane! I'm convinced the meter was rigged. I have taken cabs in the city for longer distances and they've been cheaper. read more

Not surprised by the low reviews. One of Malden taxis drivers just practically ran me off the road. Needless to say, I'm never calling them for a ride. read more

Malden Taxi - Taxis Near Me - Malden, Massachusetts

They don't allow for scheduled pick-ups. This is bad for busy times especially the holiday season.

First of all... your customer service with the dispatchers is absolutely bogus. 35 minutes for a pickup??? Then your fares... which are by minutes rather than distance like any decent cab company has. And lastly your drivers? Oh they take their time to hike up fares like wildfire. OH and take they even tips out themselves!!! I will never do buisness with this company again and will spread the word. Honestly, way to prey on a disabled person coming home from the hospital. I cannot wait til Uber takes your stellar company out of commission. Clearly I should have looked at your other reviews before calling. read more

I'm not sure what happened. My husband had to go to Logan on a family emergency, so while he got ready it was my job to get a cab. I called and they quickly put me on-hold, but after 3 minutes you could hear the phone being picked up then hung-up. An accident I thought, so I called back a second time. They didn't say anything about my first call. I could hear laughing in the background and they put me on-hold again. I waited 5 minutes and then I hung-up on them! I know it can be busy in the dispatch office, so I don't want to paint them with a broad negative brush, but a little more customer empathy and call management on their end would be nice. read more

I'm the Papo Slayer hello agent put a ponytail yeah I tell you when 2010 jamaa was about 11 years old I'll tell you what you want to happen still Eddie Blake how long to watch I'm not on a non-disclosure I don't care about money you guys didn't calculate how old is Jamal Watts in 2010 I want the kids that killed that kid on Ethan app you know who they are I know that because it wasn't my cab with your fucking spyware me and Jamal at that time will playing with transformus and Matchbox cars Federal Bureau of what they were really stupid ass and non-disclosure at Malden Taxi I didn't find one I can say whatever I want you guys are so funny Jason even calculate how old is your mama was at 2010 I've got my job back will left them all of its over 50 times I am his one of his loyalists he can hate me but I know at the end of the rainbow does a leprechaun with a pot of gold I give permission to sumac they come to my house anytime after 5 if she needs to talk to me who has done the white ball just came as a spyware everywhere in my cab in my apartment Sue dip something I peeping Toms all they going to do is watch me make sure you and your friends walk you need to come by and see me you need to trust me read more

Every time I've had to use this taxi company it has been a terrible experience. 1) While they do accept credit cards, they do not have a machine to do so and end up using their personal cell phones to call in your credit card info. Not only does this pose a significant security risk it also adds minutes to the end of your ride which can be a problem if you're in a rush. Also, they may or may not tell you that it's a $25 dollar minimum to use your card. You will then have the option of either paying them way more than you need to or, as my cabby tried, you can be bullied into going to an ATM nearby and withdraw cash. Also totally unsafe. 2) The cars are old, many are falling apart, and all of them ride rough and stink. It is an awful experience. 3) This one is the worst. Many of their drivers are rude and condescending but one in particular (I won't give his name but he's older, has a buzzed hair cut, a gruff voice and often wears a newsboy style cap) is appalling in his behavior. This morning he used two racial slurs, literally every possible curse word, many filthy derogatory terms for women and also made reference to "knocking around" a woman. He also told me how he cheats customers that "piss him off". Seriously he is awful. LADIES: do not use this cab company. I wouldn't let my mother, wife or really any of female friends ride with this guy. When I called to report this issue the woman who I spoke with was very apologetic and assured me she would address the issue. However this doesn't go very far to making right the powerfully offensive things that came out of the cabbie's mouth. It is likely that I will never use this company again. read more

Needed a ride to Cambridge; called a couple times and got a busy signal instead. Finally the call got through but was automatically put on hold. Gave up after a while and took the train in instead. read more

Had knee surgery that made it impossible to take public transportation without making my injury worse so I started using Malden Taxi to get me to my hospital appointments in Jamaica Plain. It seems as though every driver they have is trying to scam. They claim to not have transponders in order to take people over the Tobin bridge which is a much quicker route. The very last time I will ever use them the damn cabby basically took me all around town gouging their fare. Only uber for me for now on. Malden taxi sucks read more

I would actually give them ZERO stars. 2 out of 3 times they were late for an airport pick up. This is the worst customer service I had ....EVER! read more

Constantly late. They will say, "10 minutes" and then you wait 15, 20 and call them and it's "only a few more minutes". Waited 50 minutes yesterday and then gave up; did the decent thing and called back (3rd time) to say that we no longer needed the cab, and the operator said, "No problem." Maybe for him. The operator acts as if he's doing you a favor that he even answers the phone. read more

Worst service ever. Don't bother to call ahead night before for a cab to the airport. They won't send one until you call the next day when the cab has't shown up. Then they lie and say the cabby is turning onto your street, then screen your cell number when you call back five mins later still no cab. To boot cabs don't take credit cards. Miserable people, awful company. read more

There have been many times that I have had terrible service with this company. I am more understanding when taxis are backed up. However, this morning during a blizzard I called a cab so I could make it to work. I was told a 2-hour wait... Understanding of course. I told the woman id take it and if anything changes, I'll call to cancel. Again understandably so, she told me "I can't do that, either you want it or don't." Realizing I wouldn't be able to get a ride from a friend, I said "I want it." THEN, she hung up on me. Terrible service all the time from this woman who takes the phone calls. Treat your customers poorly and you lose them. This weather made uber taxis unavailable, but I will certainly be sticking to that from now on for all other occasions. read more

DO NOT CALL THIS COMPANY!! If I could put 0 stars i would!! Ive called this place 3 times before and twice they never came yet said they were on their way (liars!) And the one time they did come they were almost an hour late. I've had to cancel appts because of their terrible service. DON'T BOTHER CALLING unless you don't care about being late!!! read more

We were visiting my little bro this weekend in Boston, and after realising we had to get back to North Station before 11:30pm, we rushed to get to the train to head back to North Billerica, where our car was parked. I read the sign wrong and we got on the wrong train. We got off at Melrose at the request/suggestion of the conductor, and I went looking for a payphone (none in sight) so I used my tracfone to call 411, who gave us a number to the first taxi in the book. We told the dispatch we only had plastic and he gave us a number which was disconnected, then we called back and he gave us another number. We called the second number and a pleasant, no-nonsense woman answered the phone. I explained to her our situation and the first thing she did was calm me down, telling me everything would be all right. We waited about ten minutes and the cab came, and the driver picked us up, again assuring us we were going to be fine. He got us back and waited until we started our car before departing. Thank you, Malden Taxi! read more

Called at 4:10 telling company i needed a taxi at 4:30 to take me and my daughter to her pediatrician's appt. at 5:00 - the woman who answered said "call when you're ready" and hung up. Called back at 4:20 - same lady said "the next cab is yours" and hung up again. At 4:50 still no cab. Just had to call another taxi company4:55 p.m. Not the first time this has happened with Malden Taxi. Would NOT recommend this company. read more

I wish I could give them a 0! This is the WORST cab company. I called them at 4:30am to get a ride to go get a zipcar. I nearly missed my marathon because at 5:40 I was just getting into the cab! Then, on the same day after I returned my zipcar I called them and they just never showed up. The person who was using the zipcar next took me home. I called and they said he'll be there in 5 minutes (this was 30 minutes after the initial call). Then, I called to cancel and they put me on hold so I eventually just hung up the phone. Never again! Finding a new company ASAP! read more

Awful.. just got out of the cab and immediately wanted to write a review. Showed up over 20 minutes late. I called once to check to see if they were coming and tell them where I was standing. Guy hung up on me after saying it will be there in 3 or 4 minutes. Finally gets there and drives right by me..I then have to walk down the street. Tell him where I'm going..gps is taking us the complete wrong way. Obvious put 'longest route' in gps because they charge by the mile !! So frustrating. Anyways a cool rainy day and this guy has ALL the Windows down. Mine was locked so I couldnt even put it up. On top of that he decided to blast his radio .. awful customer service! I froze the whole way there and since he was speeding and slamming on his brakes every chance he got I wanted to get out at one the red lights and walk the rest of the way. Worst $17 I've ever spent. read more