Honestly, one of the best places you could take your vehicle to sell. I took my Infiniti and left…read moreit there on a Saturday. Sure it didn't sell the first week, but there was a lot of foot traffic and a lot of interested people . Staff is very helpful and very friendly. Very impressed all and all. Would highly recommend this place. The most important thing is there are no leeches as in anybody looking for super discounted car where they could flip it for profit. Or take it across the country and try to sell it for profit.

This business used to be used mostly by local people selling their vehicles…read more For more than a decade, it has been a haven for car flippers and scammers that don't disclose the information that they're supposed to list on the sheet displayed in the window. Those people as well as a few that were employed by the business would also buy a vehicle from a seller before it is put for on the lot for sale. They make a below market offer and convince the seller that it's competitive, will save them the hassle of answering phone calls, coming back for test drives and haggling. I stopped going there several years ago for those reasons and the dishonesty and scams I have witnessed.

This place sold my teenage Daughter a lemon Subaru Outback a year ago & it's been in the mechanic…read moreshop almost every month since she bought it. They gave a 2 day warranty that you had to pay $200 extra for that we didn't do but how ridiculous. Worst place to buy a car. Not honest or trustworthy. I know multiple people that have had similar experiences. I don't recommend buying a vehicle from them. Awful!

My last two cars were Hondas from Swickard T.O. Service…read moredepartment excellent, leasing experience professional, speedy and very affordable. Thanks so much again.

I've been looking for a car for a year, so I've taken a few test drives. I had the pleasure of…read moreworking with Rob. He's down to earth and no pressure. I wasn't able to buy a car from him today, but wanted to give him a shout out for being an awesome Honda representative to drive around with. Rob was very knowledgeable and even thought outside the box to help me hear a sound system that I wanted. Sadly, they didn't have the car I was looking for. Rob was awesome!

Went to Thousand Oaks Toyota this last weekend, and Darnell was the best salesman I have ever…read moreexperienced. Very knowledgeable and friendly. Made the car buying process simple and fast. I can't recommend him enough!

One name, 3 letters - Kam!!! Kam is the Man!! I'm allergic to Men, but NOT to this calm, cool &…read morecollected car expert at Toyota Thousand Oaks. I bought a car 3 months ago somewhere else & was harassed & treated poorly throughout the experience. Kam heard the story & immediately reacted towards me with genuine concern and determination to help my story have a happy ending. He dug in & sat with me at length and worked through my budget and concerns with the precision and attention to detail that only someone with copious amount of car sales and experience can exude. When you are next in the market for a new or used car, I hope you will trust my review and make an appointment to meet with him and lay out your needs and goals for this huge and important purchase. Kam treats everyone with buckets of respect and patience. He gets what makes a good person and THIS makes him the car God that he's evolved into over the course of his career. Peace!!! One name, 3 letters - Kam!!! Kam is the Man!! I'm allergic to Men, but NOT to this calm, cool & collected car expert at Toyota Thousand Oaks. I bought a car 3 months ago somewhere else & was harassed & treated poorly throughout the experience. Kam heard the story & immediately reacted towards me with genuine concern and determination to help my story have a happy ending. He dug in & sat with me at length and worked through my budget and concerns with the precision and attention to detail that only someone with copious amounts of car sales and experience can exude. When you are next in the market for a new or used car, I hope you will trust my review and make an appointment to meet with him and lay out your needs and goals for this huge and important purchase. Kam treats everyone with buckets of respect and patience. He gets what makes a good person and THIS makes him the car God that he's evolved into over the course of his career. Peace!!!

Amazing experience at this dealership! No high-pressure sales tactics. Daniel, our salesman, was…read morekind, respectful, knowledgable and easy-going. He took me for a test drive with zero expectations and I left that day telling him I'd be in touch. I contacted him later that day, telling him I wanted the car and he put me in touch with Christian to work out the deal. Christian was just as nice and helped me get a great deal. Mirna explained my warranty options clearly. Daniel explained every detail about the car, including the infotainment center. After I left, they called to see how I liked my new car and they invited me to come back if I needed anything. A few days later, I returned asking for some more details about how to work some electronic features. Brian, in service, took his time to explain everything. I noticed when I was waiting in the service area, that all the customers received very personalized attention from the staff. One team member was even walking the room, handing out cold waters and popcorn. This dealership is the best I've ever dealt with, by a long-shot. They made the whole car-buying experience hassle-free, no-pressure and worry-free. I'd recommend them to anyone!

I switched to Infiniti of Thousand Oaks after repeated disappointments at my local Nissan…read moredealership, and while the staff has always been polite and willing to correct mistakes, my overall experience has been frustrating due to repeated issues and poor communication. During my first oil change and tire rotation, my car was returned with oil stains on the cream-colored interior. To their credit, they immediately offered to clean it. However, shortly afterward, both rear wheel center caps fell off, which had never happened before and I decided to let it go. My most recent visit was even more inconvenient. I dropped my car off for an oil change, tire rotation, and airbag recall service. Near the end of the day, I was informed that complications with the recall repair meant my car would need to stay overnight. I was initially offered a rental car, only to be called back and told none were available until the next morning. My vehicle ended up staying for over 24 hours, and I wasn't notified it was ready until 40 minutes before closing. When I picked up my car, I was also charged full price for an oil change despite being told my coupon had been applied. I had to call back later to have the difference refunded. Everyone I've spoken with has been courteous and apologetic, and I appreciate their efforts to make things right. However, customers should not have to repeatedly spend their own time correcting mistakes that could have been avoided with better communication and attention to detail. The dealership needs to improve its communication, follow-through, and overall organization, as the repeated lack of communication and forgetful errors have created unnecessary inconvenience. While I appreciate their willingness to fix problems, I would much rather see fewer problems happening in the first place.

This is a great place to find your classic car. I went there looking for a Dodge Dart I saw online,…read morewithout knowing the variety of options Rich had in his store. Long story short, I ended up with a '68 Chevelle that I've had for four months now. Rich is a great contributor to the classic car world, selling reliable cars ready to drive home at very competitive prices. After we agreed on a price, he went above and beyond, replacing the whole carpet free of charge to make a better first impression for my wife. A shoutout to his team that has been working with Rich for many years, offering knowledgeable and quick service. The car has been running great ever since, and I always consult his opinion on upgrades, keeping the post-sale experience great too.

Rich and Mike are awesome!!!! Great cars if you're looking for a collector car. Very knowledgeable…read moreand helpful!!! Great guys!!!!

We have followed Eric and his business's for years and have gotten at least 6 cars from him and his…read moregreat staff. This time we were lucky to have been introduced to Elliot to work with. We couldn't have asked for a better partner. Hopefully we weren't too demanding - we were set on 1 color for our Ionic 5 limited. Elliot got the car and the deal we asked for and made it very convenient and easy. Wouldn't purchase a car from anyone else! Heavily recommend V2 to anyone who would listen. * One thing I would suggest is that this particular dealer we dealt with, send more informative people to deliver the car.*

These guys make it such a seamless and enjoyable experience buying a car. Very knowledgeable and…read moreprovide honest feedback to help make decisions. They went above and beyond to make this customer happy. Not the first time Ive used them, nor will it be the last. Thank you Eric!

. RAM-1500 . , . We recommended Arthur as the best specialist, he told me all…read morethe information about the car I was interested in and helped me arrange everything. I went home on the new RAM-1500 satisfied on the same day. I recommend that if you turn to Arthur, he will do everything beautifully.

Many thanks to Arthur, the dealership manager, for his excellent work in helping me purchase a car…read more The buying process was quick and stress-free. He was pleasant to deal with and understanding--a true professional. I highly recommend him.