We have bought and sold several cars from Regan Motors. We were happy with every step of the sales.

****************WORST EXPERIENCE EVER ************* Purchased a vehicle from this dealer . The deal I was told include tax, reg, owner transfer fees. Was given the run around via phone calls for 2 months then finally told it was a wholesale deal. I do not hold or have a wholesalers lic. Conclusion : the back fees on the vehicle = $ 814.00 I paid in full the 814.00. BBB Informed so far no fair and equitable solution reached . my suggested resolution was we agree to meet half way at $ 407.00 each for a fair and viable resolution to this matter via the BBB resolution center and have not heard from Reagan Motors in regard to this resolution request. *************************BUYERS BEWARE ******************************* Disabled , Vet. on SSDI , read more

Yesterday I picked up a 1996 Winnebago Itasca with a V8. The listing price was under the lowest market value. Which means value! I had my bf check it out because he has an overly critical eye. When he texted me his ",two thumbs up" I knew we had a gem. Before we came to pick it up we were offered coffee in a very comfortable waiting area. They gassed up the motorhome, checked the fluids and sent it to get a deluxe detail. Holy moly! Celebrity treatment. Thanks Garreett! read more

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Dont waste your time, nor money here!!! They sell junk cars! We bought my daughter a 2006 Toyota Corolla, he said it was in great condition, had been inspected and no accidents. All false information. Right away the car needed brakes, oil change, then started making a noise, found out it has a broken axle, Micky mouse wiring done inside and much, much more work needed. They are not a company you want to buy a car from, listen to the comments, they will sell you junk and take your money and say sorry to hear that... but there's nothing we can do. Go elsewhere! Trust Me! read more

BUYER BEWARE -- DO NOT BUY A VEHICLE FROM REGAN MOTORS I bought a van that, at the time I did not realize, did not have properly working safety equipment. The sensors for the supplemental restraint system did not work, nor did they conform to the manufacturer's specifications. When I realized that there was an issue and I contacted Garrett I was told by Garrett that the vehicle was sold AS IS - this response took 4 emails AND another person getting involved to even get that answer. I did have the vehicle looked at by a specialist and he was mortified that this vehicle had even been sold. To add insult to injury, the transmission ceased up after a total of 65 miles. The transmission ceased when the specialist was inspecting the vehicle. Do not waste your hard earned money for a vehicle that doesn't meet the California Vehicle Code AND no one should have to deal with someone who lacks in both ethics and integrity. Additional Note - "California's Vehicle Code requires that you do not sell or offer for sale, a vehicle unless all of its safety equipment is in proper working condition". That really sums up why you DO NOT want to do business with Regan Motors. read more

WORST PLACE EVER!!!!! A BUNCH OF CROOKS THAT ARE OUT TO STEAL YOUR MONEY AND SELL YOU FAULTY VEHICLES!! They took advantage of my elderly grandfather and sold him an unsafe vehicle that lasted 1 HOUR off the lot before it COMPLETELY BROKE DOWN leaving my Grandfather stranded. Then they gave us the run around and a million excuses and refused to give him his money back or pay for the extra $750 of repairs needed to get the car to even run!! THIS PLACE SHOULD BE SHUT DOWN, DO NOT GO HERE!!!!!!!! ZERO STAR RATING... read more

IF I COULD GIVE NO STARS I WOULD!! So check this out I went to go look at a specific car and i drove over an hour with the agreement this car was inspected. Let me tell you it was NOT inspected thoroughly They took the car next door to the Tire place and said it was inspected ..so anyways the guy Carlos is a CLOWN..he said "We got the car inspected" i asked the place where the car got inspected and they said it was not fully inspected they just did tire check and basic look around. So i had to make arrangements to get the car looked at because theyre "inspection" was not even legit and I was so disappointed because the place i took the car to said alot of things were shady about the car "We can't tell if its been in an accident because it was repainted" ..motor mounts were messed up...axels were messed up...the passenger side door doesent work with key..power steering hose leak...low oil.. and a few more issues i cant even think of.anywayse..LOW oil...NO OIIL?!? i asked them when the last time the car had a oil change they dont have a clue. this place is extremely unpleasant and unprofessional.. I made a deal with Carlos and then i was told everything was good such a horrible experience wasted so much time..First of all AAMCO is next door to the dealership along with the bogus tire place WHY would you not get it inspected there. they said they do free inspections? This dealership has some of the worst customer service I have ever seen. Be careful everyone!! read more

My cousin and I had researched "one owner, no accident" Carfax reports for a good used Toyota under $9000. We were surprised to find a good selection of Corollas and Camrys in this range at Regan Motors and also by Antonio's courteous service. In spite of mixed reviews on Yelp, we both felt very comfortable with the dealership and the car that we bought from them! read more

Regan Motors - Goodbye 1990 Corolla, hello 2002 Camry! - Used Car Dealers Near Me - Thousand Oaks, California

STAY FAR AWAY FROM THIS PLACE!!! This place is a scam of a car dealership.. RUN They sold my boyfriend a car with numerous amounts of problems without saying a word. The car he bought had a busted axle which could have killed him. They don't care about you, they care about money and they don't care about your safety what so ever. The list goes on and on about problems this car has had and before he even got this car they wanted him to buy a Mazda that they had in the lot for 7k with a whole blown front end. Like what? Your gonna try to sell someone a car for 7k that needs a whole new engine rebuilt. Crazy. read more

Don't waste you're time or money on these bums! I purchased a 2008 Honda accord from them, financed for 4 years just for these shady losers to not report any of my payments to any credit bureau bc " they are to small" I've seen plenty of other SMALLER dealerships report payments to credit bureaus bc they actually care and are willing to do the extra paperwork but these underachievers can't be bothered! They will hope that you buy off impulse and will never assist you in any way shape or form! 4 YEARS on payments for nothing! Unbelievable how lazy this staff is! read more

Gross cars. False advertising. I went to look at a car that was obviously not the one in the picture. Rude 25 year old punk who looks like the janitor didn't even ask if I needed help after I already set an appointment to see him. After I brought up how the pictures were different his response was "that's what you get for 3,000$, if the seats were nice it would be 4,000$" ... idiot kid needs to be more professional and dress nicer. I would never buy a car from someone who looked like him. Bum. read more

Regan Motors - This is what the posted online and when I went to see the car it was obvious they lied. False advertising - Used Car Dealers Near Me - Thousand Oaks, California

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DO NOT BUY A CAR FROM HERE!! Please look at all the negative reviews. They knowingly sell cars with problems, but won't disclose that to you, and then will not help you once you actually buy the car and find the problems yourself. The manager is impossible to get a hold of. He does not care about customers, only money which you could tell by all his half a** "I'll use this to do better, I hope we can earn your trust back in the future" BS remarks to all the negative reviews on here. He needs to fix all these problems these customers are having instead of brushing it off after the fact. All around horrible customer service. Stay far away. read more

Nice crew at Regan. Good trade in value. Honest and nice. Had the car 3 weeks, no issues. Took it to the manufacture service department after buying and everything matched up to what we were told. Tory is an outstanding salesman and Garrett helped explain the technical side of the hybrid we purchased. Would recommend. read more

I had to wait a long time because only one guy was working and there were a lot of people looking at cars. We were sold a bad car. The tires were bald when we bought the car and we have only had the car a 5 days and our mechanic said we can't drive the car due to the check engine light coming on and after further testing discovered that their is an issue with the fuel pressure pump and now we are stuck with a car that we already spent more than we wanted and these issues are going to cost thousands of dollars to fix. Not to mention the tire sensor won't turn off and we already had the tires changed and the oil sensor is on and we had it serviced yesterday and still won't come off. basically our mechanic said we can't drive it due to the risk of it catching on fire. Shitty purchase and we will never give them business again and recommend you don't either. read more

I had THE worst experience. The salespeople were friendly but the car I test drove should not have been on the lot. I took it to my mechanic and the car had TONS of safety issues. I'm surprised the vehicle even made it to Ventura and back. I would seriously caution buying a vehicle from here. I hope this was a one-time oversight by the owner. read more

I called the dealership several times the other day and Antonio was so great! He was patient and kind any answered all my questions about inventory and financing process. I found them on Yelp and it was important to get a honest dealership. So far so good! Thanks Yelpers:) ****UPDATE YELPERS**** So we came back and Antonio truly knocked it out the park! We got the car we wanted no hassle no pressure just great clear upfront and honest customer service. He made sure we got a nice test drive check out all the components of the car and paperwork was a flash we were on our way! I can't wait to buy from them again . Check them out before going to anyone else! Thanks so much Regan Motors!!!!! read more

Regan Motors - Nice and clean lounge area:) - Used Car Dealers Near Me - Thousand Oaks, California

Baited, then switched. Had been communicating with these guys for a Prius that was listed at $2000, I called, wrote in, emailed, fb messaged with for over a month and they deleted our message thread. Finally got a message $5000 cash, Prius for $1800 has sold. We have no record communicating with you other than January 8. What?! What about me writing into your site every night since price was dropped. You elected to choose to sell to someone else who wasn't as inquisitive as I was. Only to be told, whoops, we'll do better next time. True clown faces over here, bait and switch galore read more

I got a great car here, super low miles and car was in great condition despite some minor cosmetic issues, small dings/cracks in paint etc... other than that I'm extremely satisfied. The only thing I'd complain about is that they do over price their cars. I paid $6k for a car that was only worth $4k on Kelley blue book. Only reason I took the car is because they wouldn't budge on the price, and I desperately needed a vehicle quickly. But other that than the gentleman that helped us was very nice and the buying process went smoothly and quickly. Thanks again ! read more

Found them online and they were awesome with setting the price through email and not wasting my time as I came out 400 miles from Phoenix AZ to get this BMW 750Li. Carlos was awesome showing me the car and letting me take it out for a drive and coming back the next day to pick it up. Mark got all the paperwork typed up quickly and the best part...... Followed me to Burbank to return my rental and the car even had some gas put in to get me outta town for cheaper gas! 23 gallon capacity fuel aint cheap! THANKS EVERYONE AT REGAN MOTORS! read more

Bought a car 4 months ago and haven't received my registration yet. Multiple calls to the office and they just keep passing me to another person, that promises to return my call in 30 minutes but fails to. Being unable to get an answer and have requested to speak to the owner multiple times. Maybe he can reply via yelp and get my issue resolved. read more

I decided to update this review after taking time to "look within". While I don't know what that really means, my initial review was probably too high. The car was not priced as advertised and you actually acknowledge it. I don't know if this is common practice, but a defensive response from management is very suspicious. read more

Went to Regan Motors to purchase my first car. Harrison helped me and my family out. Had lots of patience. Even stayed over time to help us out. Great customer service. Thank you! read more

My wife and I bought a used 2001 Honda Civic for $3,500 (taxes and fees included). The car was bought in August/2018 and by December/2018, the car's engine had failed. When we bought the car, we noticed that the car needed tires. However, we didn't notice the rust that covered the bottom of the car and engine which prevented our mechanic from performing an oil change. We did not notice that the brakes needed to be replaced. We did not know the rotors would need to be resurfaced. We did not know that a set of struts would be needed (which was rendered impossible due to rust). We did not notice the damaged strut hardware on the right front wheel which produced a grinding noise on hard turns. The salesman did not mention these issues. He did acknowledge that the car needed tires but only after we had mentioned it first. Either the salesman chose to omit these important details or he did not know. We feel like we wasted $3,500. The buyer should not have the burden of determining whether a car is in good condition or not. We surely will not be purchasing cars from this lot in the future, and I can only implore other car buyers to either avoid this lot or to bring a mechanic with them. read more

I bought a 2008 Mazda 3 for my daughter on April 1,2019. We had the car for 2 weeks and the engine blew out. I've called and emailed Regan Motors and NOBODY has called me back to address the issue. I did buy it "As is" but feel a compromise would have been appreciated. Im recovering from cancer and a stem cell transplant and did not this extra hassle. Money is tight as it is. I just expected a car to last longer than 2 weeks. Also this is what the engine looks like. I'm out another $3000 on top of the $4900 I spent on the car. I will never buy from here again. read more

Regan Motors - Used Car Dealers Near Me - Thousand Oaks, California

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I had bought a truck from this place and a week when by the truck was making a squeaking noise so I took it to a repair shop to find out what's going on and by my surprise they told me that to start with I need 1200 dollars for the repairs . The shocks are in bad condition the ball joint,and much more to go . I would not recommend to buy from this dealer to anyone. Now there's a water leak on the truck I think they should have let me know details about the truck but the person that helped me at the time of purchase didn't say anything. I really needed the truck so I trusted them but by far this is the worst dealership I been to, very disappointed. read more

Great experience. Came in to test drive truck and bought it same day. Everything was done in a timely manner with no issues.

Spoke with Garrett the owner, and went to purchase a 2010 Jetta wagon. He assured me his mechanic went thru the entire car and it was in great condition. However, this was a lie. I had to pay for a leaking valve head, bad spark plugs, filthy oil and air filter, the car needed an oil change all of this to the tune of $500. So I purchased a warranty, come to find out its a janky company that wants mechanics to repair cars with used aftermarket cheap parts. Yep the cars a/c compressor was shot and Garrett and his mechanic knew it but sold the car anyways. Not cool to play games and cost someone $1500 in repairs a week after buying a car. Getting my lawyer involved at this point read more

Wow, came with cash & a solid reasonable offer to walk off the lot with car but I don't think they want to sell cars. Our sales guy acted like he wasn't going to negotiate with a woman. Wouldn't let me talk to the 'guy in charge' either. They kept our license and we had to drive all the way back the next day... Update: The below response from the owner is completely fabricated, not how my interaction went at all, never shook hands, nothing even close to the description below. (And they wonder why people don't trust car salesmen.) Possibly confused with someone else who had a similar experience with them? The response from owner comes 5 years later, what a great memory you'd have to have to write your post with truth and accuracy. So, wondering if keeping the license is a car sales tactic to force people to come back for part 2 of sales pitch? I especially love the attempt to 'rewrite' my post, because, if you read it carefully he says he says he agreed with customer on the sales price, customer leaves but returns next day, but then he sells it to someone else for a higher price. Catch that? AFTER he agreed on price. Well there you have it ladies and gentlemen, the owner himself states how he conducts business there. The response reeks of shiestiness. read more

Ok, so here is an update. I could not attach the reciept for repairs, so I just added it as an additional profile photo. NOTE: Let me start by saying once I made it clear I was going to make a purchase, I did get a cup of coffee and was offered a place to sit and wait for paperwork to be established. The problem that caused the stall/no start was actually the fuel pump. It faulted within 10 miles (approximately). The radiator kit, and all other repairs should be disregarded as I agreed to have them replaced/repaired. I use Yelp as a reference tool to determine where I do business as a consumer. It works well for me and I'm sure it does for others. So, with that being said, I will not change my 1 star rating. The reason is based on the initial response I recieved. I'm thankful we were not in freeway traffic when the car stalled. I hope this will help others in the future (including the seller). Antonio, you have my number as well. read more

Regan Motors has been a help to myself and to my family on a couple of occasions. Garrett Regan in my opinion, is an honest and professional individual willing to help where he can, when he can. Lydia in finance is very pleasant to deal with as well. When you have to buy a car, and you may not be able to buy new, try out Regan. They are a pleasant change from the normal 'used car lot'. Thanks Garrett for all of your help on our vehicles. I will continue to do business with Regan as well as recommend them any time I can! read more

I dont know, i think i jumped the gun on buying this car. I bought an 07 Accord. I've had it for nearly 2 months and have hardly driven it at all yet i can already feel it being flakey. The car needs brakes, theyve been squeaking, and there's obviously something wrong with the steering. It's tougher to turn the wheel than it should be and it make a loud chirping noise. I just went thru this with my other Accord so i know it's the steering. Not sure if a hose or pump or both needs replacing or if there's a leak but something needs repair. I was only given one key which is broken and was glued back together. The remote wasnt working so i cracked the key/remote open and replaced the battery. It powered it up but the door lock actuator obviously needs to be replaced because the remote will not lock or unlock the driver side door only the trunk and the other doors. The engine runs rough and the transmission shifts a bit hard. It's crazy how these things only come about right after purchase. Paying $175 to be able to return the car after two days wouldve been a waste of money. If it was 4-6 weeks perhaps then one could see what they've gotten themselves into. I just want to sell the car, but im obviously gonna take a loss on it. I fear no one will buy it if they experience the suspect way it feels to drive it. Unless for ridiculously cheap. But then ill just lose out if i have some repairs done on it before selling it. Idk it just seems wrong to sell a car that needs brakes to someone. Yeah, i regret buying this car. I was blinded by how nice the interior was. You live and learn I guess. read more

A very good experience. The initial sales person was a nice and showed me several cars. I went back during the week and met with Garrett to close the deal. He was nice enough to hold it for the weekend. Garrett was very knowledgeable about the car and was honest about the faults of the car. The car was very clean, fully charged and ready to drive. I've put about 150 miles on it with several charges and no issues. read more

My mother-in-law's car was having transmission problems so we were considering getting her a new ride. After getting jerked around by the big dealers in the Auto Mall and TO Blvd, we drove out to Regan Motors. Their lot was full of good options for her at very fair prices. None of the BS pricing like at the major dealerships. We asked about the trade-in value for her car and were surprised by the response. Their technician, Fausto, suggested that we consider fixing the transmission, rather than buying another car! We were not in a position to spend too much money on a car and he explained that even though the value of the car was low, the better deal for us was to fix the transmission. He could have ended the process there and we would have been satisfied with our experience at Regan Motors - how often does a dealership suggest that maybe buying a new car is not the best option? Fausto offered to help us get the work done through his contacts at a price significantly less than what we were quoted by other mechanics. He spent the next few weeks coordinating between his mechanics and myself to get her car fixed up and now its running great. He pointed out the next few issues that we'll need to be ready to address so there are no surprises right around the corner. Long story short, if you are looking for a used car and want to get a straight deal, go see these guys. I know I'll be back when it comes time to buy my kids a car. read more

Best car purchase experience I have ever had. I had been watching the inventory on the website for a while, and I have been very impressed with how realistic the prices are, When I was ready to purchase, it could not have been easier. No pressure, no hassle, no stress. Thanks, Antonio, I will definitely be back. read more

Garret, My wife got a second opinion from a certified Mercedes repair shop. The oil sensor is actually working properly and the car was low on oil. If a tow vehicle was being sent, this is the first I heard about it. Communicating with my wife or me via yelp is not the most effective, professional, or efficient way to do business with new customers. As for the replaced spark plug, I was the one that reported it to your store front in Thousand Oaks. I would have been impressed if you authorized the mechanic to replace all of the spark plugs since your company failed to so a basic service or safety check of the vehicle properly before releasing it to my wife. Daniel read more

Went to Regan Motors to check out some cars.. The staff was friendly, knowledgeable, and all round very helpful.. I would recommend Regan motors to others any day of the week read more

Garrett R. Is extremely helpful and knowledgeable with the vehicles on the lot. I highly recommend Regan Motors! I will continue my business with them in the future read more

we found few listings on web in this shop, called during weekdays business hours always goes to voicemail until we sent an email thru website to get a callback from Mark. We saw the car and bought the car with negotiated price, we found windshield cracked and brake pads worn out. We agreed to get these done just ask for svr referrals, but Mark is poor with the follow up, told us first he would get the quotes for windshield and brake pads, when we showed up to paid for the car, he didn't get it done, crack on the dashboard he didn't fix it well. After we took the car, his text was he'll be out of office all afternoon, we can google these svr ourselves to get a quote. We did since we intend to fixed these issues, windshield quote was $250, we got better quote elsewhere and appt done quicker; brake pads quote also elsewhere better with sooner appt, it's disappointing to deal with a sales with poor follow up svr, so i guess needless to say you are not interested for any repeat business on that note right ? read more

Bought a 2011 Chevy Aveo in mid May 2018 (as is-my mistake). This vehicle had a blown head gasket, un-beknownest to me. Oil was clean, so it must have been changed just before went up for sale or purchased by Reagan motors. Oil filter was heavily clogged. Unfortunately we went forward with the repairs, which cost us almost as much as we purchased the vehicle for. Will never again buy a vehicle "as-is" without having a mechanic check out first ! read more

I sincerely had the best car buying experience here. I was in the market for a used car for my first car and I sent an email to the dealership for a car they had posted. The next day I got a call from Antonio and he told me that the car I wanted was not available any longer. He told me about a Honda which he had just picked up and I went the next day to go look at it. It is a great little car and they cleaned and detailed it to my specifications. The detailer that they have there is great! Antonio worked on a good price with me and I got the car for a very reasonable amount of money. I love driving my little Honda around! Thanks, Regan Motors! read more