Sultan came out to service my dryer which had a button stuck inside the door. A very simple issue…read moreturned into a catastrophe, as he ripped off a metal ring from the dryer drum and could not get the pieces back in/on. I had a fully operable dryer before he came out.... he then told me it would be $600 to fix and I told him no way. I paid the $99 service fee, which later was refunded after 2 days of back and forth. They actually defended what he did. Here are the photos. Don't trust this service. Now I have to buy a new $1000 set because he couldnt remove a simple button. Massively disappointed I chose this business.

The ability to speak to a 'real person' over the weekend to discuss my repair issue and schedule an…read moreappointment. Robert James. repair expert, was prompt, professional, knowledgeable,and provided a thorough, transparent diagnostic taking the time to answer all my questions. Highly recommend Lux Appliance Care and Robert James. Thay will be a Fave and I will use them again!

Absolutely recommend!!!! You don't find businesses like this anymore. Edwin was FANTASTIC!!!!…read moreWe've been having issues with our 20 year old Kitchen Aid built-in refrigerator for several months. The water dispenser and icemaker stopped working. My husband repairs everything in our home. He was an engineer. He's replaced parts, torn apart assemblies, poured through service sheets and the internet and has been unable to fix this issue. We were hesitant to call anyone, because we had a bad experience years ago, where another appliance repair group told us on the phone that it would be a $250 charge to come to our house to diagnose a problem on our washing machine, and then if they could fix it, the repair cost of parts and labor would probably be over $500, on top of that diagnosis fee. That was more than the washing machine originally cost. My husband got on the internet and figured out the issue and repaired it with a $20 part from Amazon in 30 minutes. My husband did not want to make a call for outside help, but I insisted. We needed professional assistance. After much research, we found Appliance Works, a family owned company that had fantastic reviews online. We called them to schedule an appointment to come out and diagnose the problem. The diagnosis service call was to cost $95, and it would be applied towards any repair costs. After our other experience, this sounded like a dream. The day of the appointment, the technician, Edwin, was right on time. He was sharp, knowledgeable, and professional. To make a long story short, he spent almost three hours working on our problem. He even got Brett, the owner, on the phone when he couldn't figure out the issue after 2 hours, and Brett was right there to support him in thinking through the possible issues. When is the last time you encountered a company whose owner gave that kind of support to his field personnel? We thought they were going to tell us that we owed more, but at the end, the bill was only $95. They gave us a quote for repairs and applied the $95 against that quote. We now have a working refrigerator again. This is an awesome company and they hire incredible people. The owner supports his people in a way that you just don't encounter in most businesses today. We can't say enough about them. Don't look any further; just call them if you need help with an appliance.

Went to schedule an appliance repair. Called and was told they need a card on file. Not a problem…read more That is pretty standard. However they said they needed to email me a form that I then had to print out, fill out and send back with my credit card info. I feel like this is pretty unprofessional and quite frankly a little shady feeling. With AI and scams out there this didn't feel right. Reviews can be fabricated on a website. So it just didn't feel right. A suggestion for your company being that it's 2026. Get this to work digitally. The next company I called sent me a text and I filled out the info on their system. A lot more secure and not as much of a hassle.

Unfortunately, our 13 year old refrigerator stopped cooling. It was very difficult to find a…read morecompany on a Sunday that could send a tech. Finally found MENMAX. Tech arrived on time. He was very professional and quickly determined what was needed. He agreed with us that price to repair wasn't worth doing based on the age of the refrigerator. Sunday service call charge was very fair. I would recommend this company based on our one time experience.

We were extremely pleased with MENMAX. Same day service. Repairman was right on time. Here for…read moreover an hour. Very reasonable cost. Problem fixed. We had purchased the washing machine used and had already had to replace moter but the other company did not address the other issues of leaking at front door (front loader) .

First of all phone # is 602-883-2351 So I have a 20 year-old…read moredirect Dr. whirlpool basic washer that started to make the sound like it was got rocks in the bottom of the unit while cleaning I priced new units talk to a real estate friend of mine and got these people as a Referal the scheduling system is AI and it worked extremely well. Just be a human being and give it what it wants. Vladimir is the owner of the business. He was my Referal Steve was my technician. Steve had to go get a $60 plastic part the cost for them to come out is $125. My total bill was 185. It took a day and a half because of having to get parts I had a chance to clean all the parts so that when my machine was reassembled, it didn't have 12 years of dog and human grossness, it truly wasn't that bad but still. I will call these guys again and again less is more if you have older stuff it was built better than the new stuff that's on the market appliance wise again this was a washer. I would trust they would do fine with a high-quality oven range or dishwasher. Yep, I'll use them again. Cheers five stars.

Came out to clean my old dryer and get it running again. Great job. Came on time and was very…read morecourteous.

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

The positives are they are communicative and on top of…read morescheduling. The technician arrived on time and did a inspection of the dryer.He said everything was working properly. Also, suggested cleaning the back of the dryer for any excess lint that might need cleaning. I agreed because I was hoping it would solve the issue. unfortunately, it didn't make a difference. Looking back, I would've rather have saved the money and applied it towards a new dryer. Overall, my experience was just okay since it didn't solve the dryer issue. I would not use them again in the future.

Our Dryer was having irritating noise problems and we called Appliance Care for help. We received…read moreprompt service (the parts did take a week) and Ken was able to repair the issue quickly. The repair was complicated but he completed the task with a smile on his face and a very positive attitude. I found out that this company is family owned locally which makes the whole experience even better. I would use these folks again in a heart beat for any appliance repair ! My kudos to Ken and Kevin, the owner.

Second time I have used Appliance Care. First time was for a range and this time it was for a…read morerefrigerator. Always prompt and fixed right the first time. Recommended.

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

There is a reason these folks have such a great rating on Yelp reviews. They are amazing! David…read morecame out and did a complex electrical repair on our built in fridge which saved us from having to purchase an expensive new freezer door. If you need an appliance repaired. THIS is your company.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

Great price, great service, great company. I will definitely be using them again in the future.read more