Sad to see that this location closed down. I now shop at the Rocky River location or purchase gift boxes of Mallet's chocolates from Heinens. read more

The 1st thing to remember is that everyone is struggling with staff and to be kind to the staff who are there in trying to help people. I found that staff were more than willing to help me and most of the time would actually walk me to an area that I had questions about rather then just give me a general directions and send me on my way. The store was clean and well organized. Who doesn't love chocolate and Malleys? It's an old school Cleveland classic, I always pick up some dark chocolate covered Pretzels for a friend and I love the marshmallow dark chocolate English Walnut classic NutMallow. I highly recommend them. read more

Malley's Chocolates - Back parking lot plenty of parking - Chocolatiers & Shops Near Me - Bay Village, Ohio

Who doesn't love Malleys's, they are a classic! After dinner we realized we wanted comfort, chocolate and ice cream. The wait staff was friendly, pretzels and chocolate fudge for everyone. We ordered sundaes, the worlds largest, okay really big strawberry shortcake, and a few singles with hot fudge. Everything was to good, obviously we never took pictures because we just wanted to eat. read more

Malley's Chocolates - the interior of the store - Chocolatiers & Shops Near Me - Bay Village, Ohio

We came on a Friday night at 8:25pm when we walked into the restaurant there were a lot of employees sitting on the counter and near the registers near the candy. We walked around not really feeling welcomed towards the back icecream counter. We were stopped by one of the employees that were at the front counter with blonde and black hair-- possible a manager he said "are you dining in or taking out" I said we would like to dine in and sit at the counter if that is okay. He looked at us and said " well we close at 9pm....so be mindeful...". We proceeded to sit at the counter knowing we still had a 1/2 hour, but I could tell my husband was feeling uneasy. I said to the girl who was headed our way never mind. We are going to leave and go to Mitchell's. We have never felt so unwelcomed in an establishment before. read more

As much as I had an "off" experience at this Malley's, I can now officially chalk it up as a fluke. I have been back a few times and feel that this is the type of tried-and-true Malley's that I love! You cannot beat the delicious chocolate here. I am always entranced by the countless selections they have on display. I usually walk in for one thing and end up with a whole bag of treats! My personal faves are the Malley-Ohs, Haystacks and the Pretzel Choc bars. Also (due to COVID), I recently tested out their ice cream ordering window (an offering that the North Olmsted location doesn't have). I found the ice cream to be just as amazing as normal (that hot fudge is to die for!) and if anything, you get more generous portions when ordering through the window. Staff was also friendly on this most recent visit and got us our ice cream quickly. Already can't wait to get back soon! read more

Great tasting chocolates. Not to sweet a lots of chocolate flavor. Worth a visit. Based in Cleveland makes it even better

Ava g is the best employee and she is very helpful and polite, Dylan is a great he show's leaders ship.Nick is full of energy and very kind and helpful. read more

I initially stopped in just to get those delicious chocolate covered pretzels that my grandma used to bring back to San Diego when she visited here. Then we spied the ice cream shoppe in the back, and I'm weak when it comes to ice cream. We grabbed a booth and right away a sweet girl came over with menus and then followed it up with waters and a bowl of pretzels. There were so many offerings, but we both ended up getting milkshakes. I got a peanut butter one and it was very good. It was thick and creamy, perfectly blended. After stuffing ourselves with milkshakes and pretzels we wandered around the store to do a little shopping. This location is a little smaller than the other two I've been to and parking is limited, but I definitely like this area better. It's in a charming neighborhood with nice shops nearby and other places within walking distance. I would definitely return to this particular store again, the service was nice. read more

Malley's Chocolates - Peanut butter milkshake - Chocolatiers & Shops Near Me - Bay Village, Ohio

This place is an authentic ice cream shop with a massive menu. The staff are very friendly and knowledgeable so don't be afraid to ask them to suggest something unique or a new flavor of ice cream - you may surprised with what they come up with!!! read more

Malley's is amazing. There's many locations throughout the Cleveland area--this location has ice cream as well as the chocolates for sale. Like the previous review said-they make their own hot fudge, as well as the caramel sauce, whip cream, peanut butter topping...the list goes on. I got a sundae with peanut butter and fudge toppings and whip cream and it was fabulous. Everything tasted so fresh...not fake/processed tasting like at DQ. I was in heaven. They have a large menu of all kinds of ice cream treats. The prices are less than or simliar to what'd you pay at a place like DQ...but way way better. You can't go wrong with anything you get from here. I am a fan of dark chocolate, and there's is the best...but even their milk chocolate is outstanding. They always have specials. read more

Malley's Chocolates - Chocolatiers & Shops Near Me - Bay Village, Ohio

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I am writing this review because they decided to stop serving their ice cream. Malley's is know for their chocolate and ice cream. We need our ice cream back!!! read more

Very good spot, very delicious ice cream, service is amazing soft and friendly Chocolate chip cocki dough is our favorite Almost all the family order that 5 of us lol read more

Great ice cream and chocolates! I visited there yesterday with my wife, my daughter, our niece and her husband for desert... What a treat - GREAT Ice Cream! I had their Peanut Butter Cup sundae with their Peanut Butter Cup ice cream - it was wonderful! I would recommend a visit for some wonderful ice cream! read more

I love the ice cream here! Its fresh and creamy. I also love they have a walk-up window to make it convenient to stop at when we are walking the dogs. They also loved their doggie cups! read more

This is a candy store/ice cream shop in one, like the Lakewood, North Olmsted, and other locations. The candy is definitely great, and it is one of the best parts of living in NE Ohio. The ice cream parlor is wonderful, and we have been patronizing it ever since it came to Bay, and before that we went to North Olmsted. The decor leaves a lot to be desired (hope you like pink and green, people!), but you don't go there for that. You go there for the fabulous hot fudge sundaes. If you order a regular hot fudge sundae, you get two scoops of ice cream (your choice), and a little pitcher of hot fudge that you can dole out as needed. Some of their signature treats and whatnot are really good, but can be a bit much. The Bordeaux sundae is definitely the latter. It has delicious toffee crunch ice cream, hot fudge, almonds, caramel sauce, whipped cream, and crumbled bits of bordeaux candy. Which sounds awesome until you try to eat the whole thing, and it becomes way too sweet. If you do choose to order it, get the children's size. In addition to big huge sundaes that adults can barely and probably shouldn't eat the whole of, they have several cute kid treats like the clown and the dog, as well as parlor staples of shakes and malts, phosphates, and just scoops. Oh, they also have some monstrous sundae that is 20 bucks with every single flavor and topping, which you can't get to go. It is a nice trip to the good old days. Though they no longer have the lace doilies that went under your glass or dish, they still offer the same service, with water and a dish of pretzels while you wait in what seems like the 1950s to order. read more

This is totally not my yelp account, but I stole my friend's phone and here I am. Malleys is an amazing place and their service is great. For those people who think it is tacky and gross, they can go to a knock off version and complain more there. The charm makes it feel like an older store from the 90's. The fudge is very good and their products are very tasty. I would recommend it to a friend any time. read more

Delicious ice cream and hot fudge, but the workers are all very quiet and very unenthusiastic. They seem as if they don't really know what they're doing. Ice cream came out quickly though. read more

Malley's is so short staffed that even though they said they were 3-4 days behind, they certainly were not! It has been 10 days now and they still haven't shipped it! Beside my own Easter order for my grandchildren I ordered a box of candy bars for the assisted living staff near by as a thank you for their hard work during this Covid-19 lockdown. Maybe they can read this message and know someone tried to think about them. read more

I was very disappointed with Malley's Ice Cream shop. The decor is tacky; everything is pink. I know that that is their signature color and Malley's is trying to make it reminiscent of old ice cream parlors, but it just seams cheep. The service was very poor too. The shop is staffed with teenagers who don't seem to care much. We ordered children's Sundays for our 3 1/2 year olds. The server took our order and didn't mention that these would be very large for such young children. She made no effort to be friendly either. The ice cream is nothing special either, tasted like cheap store brands. The "hot fudge sundae" was just a dish of unappetizing, yellow colored, vanilla ice cream serverd with a small glass of "hot fudge" on the side. The fudge tasted off and was a gloppy mess. They also serve a small bowl of pretzels when they take the customers orders. The bowls are cheap, tacky, and brown, the kind I might see a college student on a tight budget use. The store seems to in the process of some type of remodeling. The flooring has been removed and the shop smells like chemicals. Not at all appetizing to have a bowl of ice cream after dinner. If you are looking for great ice cream and a nice place to enjoy it, try Mitchel's or Rosso Gelato, both in Rocky River. The Dairy Queen just south of Malley's is also better and probably Martin's Deli on Bassett Rd. read more

How am I the first to review this Malley's?!? Malley's is an institution in the Cleveland area. Their hot fudge is to die for and my family makes a point of buying a box of their soft centers every Christmas. I no longer live in town, but almost every time I'm home I pick up a box or 3 of the soft centers or the Gold Cup assortment. And perhaps the best thing about them (for us poor folk) is that after major holidays they often have a TON of stuff for 50% off. On a more regular basis, you can buy a bag of their "Sweet Slips" - candies that don't look perfect, but taste just as divine for a fraction of the price. Mmmm. read more

Came into this place with very high expectations and was semi disappointed. They have a decent selection of treats to choose from, but nothing really stood out as spectacular. We got a variety of different things to include candy, ice cream, chocolate malts, and sundaes. It was nice to try a northern Ohio staple, but most likely will not be back. read more

Horrible it's definitely known for there chocolate which is good but there attitude is just RUDE !!!!!! Sitting down waiting for service ! Took 4 Ever and there staff is super slow at there job hated my experience read more

I've been to the Avon Malley's but I have to give the one in Bay higher rankings because of the location, the fact that they serve ice cream, and of course the chocolates (ha). Bay isn't known for their commercial industry, which makes the location even better. I always find the parking just right without all the hassles that other Malley's locations have such as the Avon store. Additionally, for the Avon Lakers, the location is ideal because one can take a quick trip up scenic Lake Road and that makes the experience even better. read more